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Good experience. My life is a little hectic and doing everything through my smartphone made it extremely doable. Happy with Chas, Dana and Tara.
David G. - September | 2017
Chas Lily made the refi process so easy and simple from the beginning. He was able to find me a loan that worked perfectly for my needs. I would definitely use him and GR again and have already recommend him to several people. Thank you!
Laurie S. | August 2017
Chas was quick to respond with anything or any question we had!
Richard F. - Funded 8/7/2017
Chas and the whole team were amazing to work with. Not only are they all knowlegeble and helpful but made a process with the stigma of being a nightmare an experience that left me feeling at ease because I was confident in their care.
Stephanie L. - 6/19/2017
I worked with Chas Lilly and I am very pleased. Chas was very responsive to my questions and concerns. His team made the refinance of our home less stressful than I anticipated. I would definitely recommend Guaranteed Rate and Chase to anyone who is interested in a mortgage loan.
Sharliss R. | 04/18/2017
Chas was very organized and helped me know what to expect. He kept me informed at all steps of the process. The team worked closely together to move the process along. The closing was easy and convenient.
David S. | 04/19/2017
From beginning to end it was a very pleasant experience, all along the way help was offered and everyone was eager to answer any questions. I would like to mention especially Chas Lilly, who really took the "fear" out of the refi process; he was very helpful, like a friend in the business. Thanks a lot Chas.
Stephen B. | 03/20/2017
This was my second time using Guaranteed Rate and both instances the support was fantastic. The process is quick and straight forward and everyone that I interacted with were very professional.
Wendell M. | 03/17/2017
We were hesitant to use an online service, but after speaking with them we felt really comfortable. Our loan officer was Chas Lilly and we honestly can't say enough good things about him! He was extremely professional, efficient and polite! We moved into our home this week, and it was the easiest process we have ever gone through!
Troy P. - March | 2017
Guaranteed Rate was able to get my investment property for over 10 years, re-financed in a short amount of time. The loan officer was very communicative and helpful in every step of the process. Thank you Guaranteed Rate.
Blaze B. | 1/17/2017
Chas was phenomenal, and very professional. Any question I had, no matter what time or day, he had it answered as quickly as possible. He made the entire process easy. I would definitely recommend Chas to anyone who was looking to refinance or to anyone who has mortgage questions in the future.
Bradley H. | December 2016
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