What people are saying... What people are saying... Back to profile
Very easy to work with, well informed staff, the quick closing process. Chris Heaney did an excellent job.
Gary K. - Medway, MA | Mar 2022
Team was very helpful and easy to communicate with.
Natalie P. - Westborough, MA | Feb 2022
Great service easy to work with
Alison S. - Peabody, MA | Jan 2022
Wonderful team to work with. Provided the necessary guidance and was accessible for all questions.
James J. - Braintree, MA | Dec 2021
The ease of the process, everyone I dealt with was very helpful.
Robert P. - Natick, MA | Nov 2021
Overall our experience was really good
Masha G. - Newton, MA | Oct 2021
They are extremely helpful in walking you through every detail so you don’t miss a step!
Catherine W. - Dorchester, MA | Oct 2021
Chris Heaney and Crystal Rodrigues were extremely easy to work with. They answered all my questions when I had them. Because of them, it was a very smooth process.
Alex T. - Lancaster, MA | Oct 2021
Chris was extremely proactive in reaching out to us. His office was helpful and understanding my technology challenges.
Edward C. - Natick, MA | Sep 2021
Great service and great result
Joseph M. - Hudson, MA | Aug 2021
Great service from all parties.
Alison S. - Peabody, MA | Aug 2021
Chris was extremely helpful throughout the process; TransferSafe was a really great feature; appreciated how much could be done electronically.
Tanya M. - Chelsea, MA | Aug 2021
I have worked with Chris and his team several times now. They make the process seamless.
Bryant M. - Shrewsbury, MA | Aug 2021
The team made this process so easy. They were responsive and helpful from the first day.
Melissa B. - Newton, MA | Jun 2021
Chris was professional, knowledgeable, friendly and quick to respond.
Nathan H. - Natick, MA | Jun 2021
Chris Heaney and his team did a fantastic job and went above and beyond to get the job done.
Kevin C. - Shrewsbury, MA | Jun 2021
Their professionalism and genuine caring and kind staff worked diligently for me and my partner to be able to purchase our first home together!
Josiah B. - Marblehead, MA | Jul 2021
it was a completely painless process and GR worked with me on required documentation when it didnt exactly fit the mold.
Andrew A. - Upton, MA | Jun 2021
I had a great experience with all parties that I worked with. They really made the process easy and communicate with my attorney/realtor to make everything work out. I had no knowledge of the process and you guided me through it all.
Allison L. - Natick, MA | Apr 2021
The people we worked with at Guranteed Rate were always communicative, timely, and answered every question we had! They always followed up with us and as first time homebuyers, we felt informed and that we could trust GR. From the start, Chris Heaney answered every question we had, and was totally supportive through each step of the process. We knew we were in great hands!
Laura V. - Milford, MA | Apr 2021
Happy with overall service
Brian L. - Natick, MA | Apr 2021
Highly responsive, easy to work with, well-organized and easy-to-use online systems
Ryan L. | Mar 2021
The process was quick and easy.
Susan M. | Mar 2021
It was a very easy process to follow and the guaranteed rate team was very responsive
Lawrence S. | Mar 2021
Chris was super helpful and always available to answer questions
Nicholas M. | Mar 2021
Easy process, transparent, great people to deal with
Christopher N. | Mar 2021
From the first phone call, to the last, everyone was so helpful and personable. The entire process was smooth and seamless.
Kristen K. | Mar 2021
They are very responsive and helpful along the way.
Jennifer M. | Mar 2021
Very helpful, always available to answer questions, facilitated the process smoothly
Susan D. | Feb 2021
Very good service. Response time was very prompt and good knowledge of the Market and their product.
Keith M. | Feb 2021
Staff was very helpful and made it quick and easy.
Matthew C. | Feb 2021
The follow up from Chris Heaney and his staff was world class. This is a very busy and hectic time and from a client point of view, very confusing. Having the communication helped get our closing done on time and helped us feel more comfortable with the entire process.
Chad K. | Oct 2020
We had a very smooth process with no surprises. The team was always able to address questions & concerns in a timely manner. Received the "clear to close" a week early, which was much different from our last-minute experience the last time we took out a mortgage.
Corey P. | Nov 2020
Because I am high satisfied for all job that Guaranteed Rate made helping me to navigate through all process to buy my house.
Enzo M. | Dec 2020
Chris Heaney and his team were very attentive and responsive to my needs and questions
Kenneth S. | Feb 2021
I have already recommended to a friend, great customer service
Sean C. | Aug 2020
Chris was great, as well as everyone else along the way. Alex was a fantastic closing attorney - came to us and made it super efficient and pleasant.
Brian P. | Jan 2021
I have worked with Chris in the past.
Bryant M. | Jul 2020
If we ever had a question about anything, the team at Guaranteed Rate was always there to answer it and give us all the information we needed to make this process stress free.
Patrick M. | Jul 2020
great team worked well with me through whole process
William D. | Apr 2020
Chris Heaney and his team provided an excellent service, starting from taking their time to explain the process, being very attentive to our needs during the entire process, being proactive to get us the best interest rate, and always being in time to respond when it's needed.
Valentina S. | Mar 2020
Everything was done smoothly and the whole process was simple and quick.
Lawrence S. | Mar 2020
Because Chris Heaney was very helpful and very informative throughout the whole process along with the rest of the team.
Jonathan L. | Mar 2020
Chris Heaney and his entire team were EXTREMELY helpful with the purchase and mortgage of my first home. They were very responsive and patient with my questions throughout the entire process.
Thomas A. | Jan 2020
We had a very unique situation in that we had to close within 30 days and guaranteed rates underwriting process was seamless. We closed on time and the communication was outstanding through out the entire process.
Eric W. | Dec 2019
They were great to work with
Charles D. | Dec 2019
The process was streamline. Chris was great.
Bryant M. | Dec 2019
Timely responses and always kept me updated on status
Christopher K. | Oct 2019
Chris makes it very easy to understand the process. He's very thorough in checking for understanding on what our numbers mean before we proceed. We've gone through Chris two times now for a mortgage and I'm always happy to have his help in the process!
Daniel N. | August 2019
Chris Heaney was our officer. He managed and us through the entire process offering a wealth of market knowledge and references for the future. We were lucky to be taken care so well. His team was great too. Always on top of everything we needed at all times. Very timely! We had a very smooth closing process.
Geoffrey D. | Aug 2019
Compared to previous mortgage companies, I felt like a person. Everyone was so helpful and rates were great.
Claire C. - Holliston, MA | May 2022
It was a smooth process beginning to end.
Ethan C. - Marlborough, MA | Jul 2022