What people are saying... What people are saying... Back to profile
Timely professional service
Regina F. - Pasadena, CA | Apr 2022
Great customer service and very reliable.
Julie R. - Savannah, GA | Mar 2022
Chris Mcrae and his team were extremely helpful, trustworthy and a pleasure to work with!
George W. - Savannah, GA | Mar 2022
They made the process as easy as possible. The team that handle my loan were amazing. 5 stars all the way.
Tommy P. - Savannah, GA | Jan 2022
The entire team was amazing every step of the way!!!!
Christine D. - St. Augustine, FL | Dec 2021
Very customer oriented and helpful.
Linda A. - Pueblo West, CO | Dec 2021
I gave the rating because the entire team made what is typically a stressful process a seamless one. Each team member performed their roles promptly and professionally.
Madonna S. - Savannah, GA | Nov 2021
Fast, friendly, hassle-free process.
Mark A. - North Charleston, SC | Oct 2021
Great communication and very organized.
David L. - St Simons Island, GA | Oct 2021
Smooth and really satisfied with the process
Maximillian V. - Savannah, GA | Oct 2021
Very satisfied with the work
Lou Sandrea L. - Savannah, GA | Sep 2021
The mortgage originator Chris McRae
Bradford P. - Savannah, GA | Sep 2021
After multiple deals, its clear you guys always look out for my best interest
Daniel C. - San Marcos, CA | Sep 2021
Communication was great and prompt throughout the process.
Dan N. - Gulf Breeze, FL | Sep 2021
Great job with communicating with me and answering all of my questions and helping me through the process.
David L. - Saint Simons Island, GA | Sep 2021
Guaranteed Rate Made is super easy to refinance, and offered a very good rate.
Jesse Z. - Savannah, GA | Aug 2021
They always take care of me! Chris and Mike are the best!
Crystal L. - San Diego, CA | Aug 2021
Chris McRae and Mike Edwards were awesome.
Todd T. - Livermore, CA | Aug 2021
Follow through was excellent
Dorothea B. - Anchorage, AK | Jul 2021
GR made it easy to go through the loan process.
Leslie H. - Savannah, GA | Jul 2021
Very responsive to questions, available, and the final product was excellent.
Ryan U. - Kingsland, GA | Jun 2021
They were on top of the entire process and prompt to response to our questions and made everything so easy and fast. Chris McRae, we thank you so much!!
Kye-Won S. - La Jolla, CA | Jun 2021
They delivered as promised.
Tracey B. - El Cajon, CA | May 2021
Because they worked with me and I didn’t even have to let them know to see if I could get the best deal. Customer service was professional
Iris F. - Santee, CA | May 2021
Very professional and good comunicación
Jose V. - Ramona, CA | May 2021
It was a difficult loan and they were so helpful and kept me in the loop throughout the process.
Milinda F. - Poway, CA | Apr 2021
Chris & Mike were a huge help in every step. Timely, efficient & friendly!
Amyn V. - San Diego, CA | Apr 2021
Chris and Mike were so helpful every step of the way. Their professionalism, patience, insight and general demeanor was unparalleled. I will recommend the business to anyone and everyone. Thank you so much!
Amanda T. - Alpharetta, GA | Apr 2021
Loved the people I worked with.
Gigi C. - St Simons Island, GA | Apr 2021
Chris McRae is very reliable and gets the job done in a very timely fashion and very efficient in his work and cares about his clients and I''m very happy with everything that he has BLESSED me with and I THANK HIM FROM THE BOTTOM OF MY HEART!!!
Rashad N. | Mar 2021
The people are fantastic and the process was easy and very little hassle.
Martina C. | Mar 2021
Did as expected on timeline
Darrell J. | Mar 2021
Chris McCrae and his team were awesome.
Paul E. | Mar 2021
They were very courteous and took care & secured the loan very professionally and very quickly. Chris & his associates were very easy to work with.
Timothy W. | Feb 2021
They are effective, efficient and make the loan process easy
Wendy S. | Feb 2021
Everyone on the team is friendly, prompt, and easy to work with.
Robert L. | Feb 2021
Chris McRae and his team were phenomenal.
Christopher M. | Feb 2021
Super easy to work with. Knowledgeable and help to educate you on the whole process and getting the best option for you.
Crystal L. | Dec 2020
Because it''s deserved through professional and expeditious service.
Ian L. | Feb 2021
They are the best team to work with
CAROLYN F. | Aug 2020
Each person we worked with were great, especially Linda, she provided exceptional customer service
Jennifer A. | Oct 2020
Very timely and respectful interactions, great rates, and easy process.
Catori S. | Nov 2020
So helpful! Always answered my questions and explained them so I could understand clearly step by step! Perfect!
Gloria M. | Dec 2020
Chris and his team were fantastic!
Melissa L. | Aug 2020
probably the easiest one I've done so far. the ability to get a lot of it done remotely helped a lot.
James C. | Sep 2020
My lender Chris McRae was awesome! He was knowledgeable about the products and was very informative along the way.
Jorge F. | Oct 2020
I gave this rating because of the wonderful people that help me through this process are awesome at what they do and very knowledgeable
Donna S. | Nov 2020
Professional, on time, answered all questions thoroughly and went above and beyond! Thank you Chris McRae! You are top notch!!!!
Thomas M. | Dec 2020
All around great experience.
Hugh M. | Jul 2020
Responsive; great outcome; good service
John P. | Jul 2020
Everyone I spoke with was very friendly, professional, and efficient!
Tracy Q. | Jul 2020
Worked with me when others did not.
Gerald C. | Jul 2020
Great Customer Service and unbeatable rate.
Thomas O. | Jul 2020
They were very helpful, responsive, and answered every question I had.
Katelyn C. | Jun 2020
Very responsive and easy to work with
Katherine B. | Jun 2020
Chris McRae made the entire process so easy and less stressful.
Angela A. | May 2020
They were very instrumental and helpfully in enabling us a smooth transition during the recent purchase of our home.
Glenn J. | May 2020
Outstanding service and great staff.
Joan W. | May 2020
Mike Edwards was always available to talk and answered all my questions quickly.
James S. | May 2020
Love this team!! Chris McRae is awesome.
Gigi C. | Apr 2020
Everything was made easy for me. Questions were answered in a timely manner, and online access to upload documents was very convenient.
George N. | Feb 2020
Chris and team made the process fairly simple and stress free.
Sean M. | Jan 2020
Everybody was so helpful and supportive a positive outlook and didn’t give up
Sean M. | Jan 2020
Chris McRae and Mike Edwards were available to answer questions throughout the entire process.
Mona T. | Dec 2019
Easy to work with, very responsive and available for questions or concerns, originator was knowledgeable and helpful.
Peggy G. | Nov 2019
Christy Bordelon’s work was excellent.
Barbara W. | Oct 2019
This is the first time everyone kept me informed, answered questions and fostered my understanding throughout the entire process
Taj H. | Oct 2019
Very easy to work with
Shakawat S. | Oct 2019
Easy to work with, good communication, visability to process
Shannon F. | Oct 2019
Very friendly staff who were patient and courteous when they contacted me regarding needed documents.
Carolyn M. | Sep 2019
Chris McRae answered every question that we had. He was very easy to work with. He made us feel very comfortable when we went through the process. And he was a total "professional". He was wonderful to work with. Gary and Shelley
Gary S. | Aug 2019
Chris McRae kept me informed on any changes throughout the loan process. The only complaint that I have would be that I did not receive a call right before closing to go over figures, fees, questions and last minute concerns to prepare for the closing. This led to me having to sign a few extra times as some documents had to be revised AT CLOSING. Other than that, I was very impressed with Chris and his team.
Margaret R. | Aug 2019
Mike and his team were amazing. They explained each step and made sure we had all the information for an informed decision.
William K. | July 2019
Chris and his team, beyond impressed with how they handled the whole process, friendly and easy to work with. Will definitely recommend them! Thank you!
Clifford S. | July 2019
My main contact was Taylor Moody. He was professional, responded quickly to any concerns or issues.I never once got a voicemail; he was always available. ; Very courteous, customer service oriented and would recommend him to anyone in need of a loan in the future.
Wayne M. | June 2019
Chris McRae was great! I would highly recommend him and your company.
Paul E. | June 2019
My loan officer, Chris McRae was very knowledgeable and helpful. His other associates/team members were very pleasant but were not as prompt in our communications, if they responded at all. Chris was able to build a very good rapport with me and I felt comfortable with reaching out to him for any advice.
Christian K. | April 2019
Working with Chris McRae was a pleasure from start to finish!
Mark D. | April 2019
Excellent assistance,Thanks,it was very fast and very helpful. - Angel
Angel A. | March 2019
Chris McRae was outstanding both professionally and with a sound approach. His handling of the closing went above and beyond what was expected or required. He should be aware of this reply and rewarded by his company accordingly. I would trust his advice and knowledge beyond question. Thank You . M. Clark Colvard Jr. MD
Merriman C. | March 2019
Chris McRae, Kara Maddox, and Mike Edwards were wonderful people to work with. I highly recommend Guaranteed Rate.
Lisa A. | March 2019
Everyone I spoke with from Guaranteed Rate was incredibly helpful. They made the process of buying my first home amazing. They worked with my realtor and me to make sure I got the best loan I could. The whole team worked with me through all of the bumps I encountered along the way, and the whole process went smoothly.
Patrick H. | December 2018
Chris was easy to get in touch with, and I believe that he always had our best interests in mind.
Bradford P. | October 2018
Great communication. Fast turn around when I supplied documentation.
David L. | October 2018
Chris McRae and Mike Edwards did a wonderful job. It took my husband and I awhile to decide if we were going to sell or refinance and during that time Chris was great in running numbers for me and answering any questions. We decided to refinance and Chris & Mike were great in keeping us in the loop with the process, what was needed, answering any questions, keeping us on track and following through. Their response time in communicating was excellent. We were very impressed with them and highly recommend them and the company.
Traci S. - September | 2018
Being a first time home buyer, Mike Edwards has helped me a lot. From the start to the end of closing, I felt like Mike did all the work for me. He explained things in way and gave me examples relevant to my work so that I could understand something more easily. It was a pleasant experience as a first time buyer and I would not hesitate to recommend Mike Edwards to anyone who's in need. Thank you Mike once again.
Kaitlin N. | August 2018
The team is prompt and thorough, and has a "can do" attitude. They find ways to solve problems and make things work smoothly.
Gary O. - August | 2018
Chris McRae, Mike Edwards and Kara Maddox (and unnamed support staff) all did an amazing job for my family. I was in a challenging situation and needed a company that was passionate about creating a solution. I am very grateful for the work done and will recommend Guaranteed Rate to everyone. Thanks again for the success story!
Arthur B. | July 2018
Chris McRae and Mike Edwards were great! They were always willing to answer any questions I had and worked hard to get the loan completed on the short timeline I needed.
Abigail G. | June 2018
Chris and Mike made everything easy and simple, at least on my end. Everything went smoothly and everyone involved was super nice and helpful.
Herman L. - May | 2018
Everyone was very patient with me. This was my first purchase so I was full of questions. During the whole process everyone was very informative and helpful. I will definitely recommend Guaranteed Rate to anyone. They made this big purchase seem so natural.
Tonya B. - May | 2018
I can not thank you enough for your help on the purchase of my new home.
Patrick H. - May | 2018
Kim was GREAT! She was ALWAYS available, even for some of my dumb/common sense questions. Her team of helpers were great as well. They ALL were working on my behalf and after hours too! Great job team!
D. Luckett | May 2018
Chris McRae and Mike Edwards are amazing! They make life so much easier. I never have to ask or tell them twice anything. They make me feel at ease and taken care of. They feel like family rather than just another representative on the phone. Amazing team! My family and I trust them with all our needs and information. Thank you times a million!
T. Lisicky | April 2018
Chris was very patient, knowledgeable, helpful and easy to work with.
J. Corona | April 2018
Very helpful! Very patient! Very supportive! I would recommend them any time!
J. Nash | April 2018
Chris and his team were very helpful. Made it as easy on me as possible. I would recommend them to anyone.
T. Wammock | March 2018
Chris McRae and his team were all awesome to work with. I will recommend him to everyone I know. A+++
C. Phillips | February 2018
Friendly, prompt communication, knowledgeable, and pleasant from beginning to end! Thanks for the easy refi!
T. Laubach - 12.13.2017
I do not have enough words to express my satisfaction with the Guaranteed rate team for the service, advice and the help they gave to my wife and I during our path to buying a house. The treated us with respect and dignity, helping when needed, allowed us to make our decisions and expected us to do things on our own after they offered advice and updated information. Their coordination, teamwork, intellectual ability and leadership skills are amazing. I strongly recommend them and will continue to tell friends.
T. Muche - 12.22.2017
Love that Chris and Mike were always quick to respond when I had any questions. Made me feel at ease that I had a team that were willing to work hard for me and my family.
Sarah S - 9.28.2017
Easy process.
Cameron P - 7.7.2017
Chris and Mike were a great help to me and my family in getting everything together. I just want to say if I have to do this again they will be on the top of my list to contact first for any help.
Abdul N - 7.27.2017
Chris was incredibly available and made sure to keep me informed on what to expect at every step of the process. As a first-time home buyer, I had a lot of questions and probably called Chris a bit too much, but he was always patient and very helpful. His team was easy to work with and they were very diligent in following up with me to make sure I was taking all of the necessary steps to keep the process moving smoothly. All in all, I was prepared to be stressed out when buying a house, but Chris and his team helped to make the whole experience pretty stress-free and for that, I am very grateful!
Lester L. - Funded 12/1/2017
Chris is awesome!
Ryan G. - Funded 11/28/2017
Chris and his team were awesome. They helped me through every step of the process. Chris was available to answer questions on the weekends and evenings. I have no hesitations in recommending Chris, they closed my loan in 19 days….Lightning fast.
M. Ramirez - Funded 2/17/2015
I have worked with Chris for years and would highly recommend his services for anyone looking to purchase or refinance a home. He is responsive, communicative & very knowledgeable. His ability to explain and navigate the home loan process is second to none. My experiences with Chris have always been a pleasure.
Brent H. Funded 2/19/2015
We recently purchased a home and needed a jumbo loan. We are also self employed. Chris and Mike were extremely professional and guided us through the process. Everything went smoothly and we are very happy with their service.
Gary C. - Funded 9/21/2012
Chris McCrae did an outstanding job ensuring our loan met all the requirements to be funded in a timely manner. This was especially exceptional because we where coming out of a short sale that was maturing relatively close to the date we wanted to close escrow. Chris was clear and concise on what needed to be done and kept us informed throughout the process. Chris and his team are a class act that I highly recommend to anyone. If you are coming out of a short sale and want a Banker that knows how to get it done, Chris has a proven track record. I am a truly satisfied customer very thankful I had the right mortgage banker.
Eddie B. - Funded 1/10/2016
This review is for Chris McRae and his team. I should have wrote this review a long time ago as Chris and his team have helped me out with many transactions.If you were told that it is impossible to get a mortgage, think again! Chris and his team go above and beyond to understand your needs, finances, and employment history. I applied at many places and was told that my situation was too complicated for them to handle. Chris and his team did not bat an eye! They take the time to review all of your documentation, ask questions, and find solutions to get you into your dream home. As a contractor and W-2 employee, many banks don't know how to qualify you. Chris and his dream team do! As a younger buyer/seller of real estate, Chris and his team are there to hold your hand each step of the way. They have even educated my realtor on new guidelines and policies in the mortgage world. You are in good hands with Chris and his team. They will fight for you to get approved -AND- with a great rate! I can't say enough great things about my experiences with Chris and his team. His name alone will get your offer accepted over others if you are dealing with multiple offers on your dream home.
Tera E. - Funded 4/23/2015
This is my second loan with Chris , this house search lasted 1 1/2 years with multiple offers and Chris' expertise , knowledge and patience were invaluable. I wouldn't consider anyone other than Chris for my next loan.
Tim G. - Funded 5/1/2015
This was my second opportunity to work with Chris McRae with real estate financing and I could not be more pleased. Chris and his entire backup staff gave outstanding customer service from day one to closing. The entire process was handled with the efficiency and promptness. All my calls were returned immediately. This was by far the easiest real estate loan I've done. Chris McRae and his team are first class operation all the way.
J. Winsby - Funded 2/7/2017
My loan was facilitated quickly and efficiently. The officers were thorough and knowledgeable and coached me through all aspects of gathering and submitting documents. I've purchased homes on three occasions and this was by far the most pleasant experience. Thanks!!
Willie B. - Funded 3/17/2017
All the process was clear, the agents where helpful and assist me any time for clarifications or support.
Camilo G. - Goldsboro, NC | Jul 2022
Chris McRae and his team were excellent!
Angeleen S. - Flowery Branch, GA | May 2023
Everyone on the team was easily accessible to answer questions and return emails and phone calls. They were more than willing to explain all the details.
Tiffani B. - Evans, GA | Jun 2023
Chris McRae was excellent. I am already recommending him to my friends that are wanting to refinance.
Jennifer F. - Funded 2/14/2017
Excellent customer service and extremely simple loan application process.
Jeffrey K. - Leland, NC | Jul 2022
Very knowledgable and professional.
Jeffrey K. - Memphis, TN | May 2023
The team at Guaranteed Rate was so nice to work with. Everyone was easy to get in touch with and communicate with. As first time home buyers we had a lot of questions! Chris and his team were super responsive and patient with us!
Sacha B. - Savannah, GA | Jun 2023
Chris McRae and Mike Edwards were OUTSTANDING, very easy to reach by phone, email or text, 100% available to me, they worked hard to get me into the right loan product to meet my needs, they EXCEEDED my best expectations! I have already referred two friends and a colleague to them for home purchases, and will absolutely return to GR for my next mortgage needs!
Amber R. - Funded 3/16/2017
The entire team was helpful, knowledgeable and professional. Chris McRae was especially helpful and when things got dicey at the end when the seller had a goof up he knew exactly what to say to me to help me move forward without losing my cool with the seller and keeping things on track. It all worked out in the end but he was instrumental in it in my opinion.
Robert H. - Saint Augustine, FL | May 2022
superb service and communication
Bradford M. - Savannah, GA | Jul 2022
Mike Edwards and Chris McRae we’re amazing and extremely helpful. And we’re very knowledgeable and stayed on top of everything.
Hunter F. - Hoboken, GA | Aug 2022
Professional and prompt service by Mrs. McRae. She and her team went far and beyond letting us know where we were in the loan process. We initially had a home selected, she did all the process but the deal ended up failing- from the sellers part. We had to go through and entire new process with the second selection- Mrs. McRae assisted us and redirected her efforts in completing the process once more. By the way, this is our second home that we have used Guaranteed Rate for our mortgage needs. We are very pleased. Outstanding service!
George C. - Columbus, GA | Nov 2022
The whole team collaborated extremely well
James H. - Murfreesboro, TN | Dec 2022
Easy of doing business. Knowledge of the people who are there to help .
Randall C. - Savannah, GA | May 2023
Everyone was so kind and helpful in this process. I felt like every question I had, big or small was answered. I never was made to feel that anything I had concerns about was trivial.
Valerie I. - Savannah, GA | Jun 2023
Superior service and knowledge
Parker A. - North Charleston, SC | Aug 2023