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Chris McRae kept me informed on any changes throughout the loan process. The only complaint that I have would be that I did not receive a call right before closing to go over figures, fees, questions and last minute concerns to prepare for the closing. This led to me having to sign a few extra times as some documents had to be revised AT CLOSING. Other than that, I was very impressed with Chris and his team.
Margaret R. | Aug 2019
Mike and his team were amazing. They explained each step and made sure we had all the information for an informed decision.
William K. | July 2019
Chris and his team, beyond impressed with how they handled the whole process, friendly and easy to work with. Will definitely recommend them! Thank you!
Clifford S. | July 2019
My main contact was Taylor Moody. He was professional, responded quickly to any concerns or issues.I never once got a voicemail; he was always available. ; Very courteous, customer service oriented and would recommend him to anyone in need of a loan in the future.
Wayne M. | June 2019
Chris McRae was great! I would highly recommend him and your company.
Paul E. | June 2019
My loan officer, Chris McRae was very knowledgeable and helpful. His other associates/team members were very pleasant but were not as prompt in our communications, if they responded at all. Chris was able to build a very good rapport with me and I felt comfortable with reaching out to him for any advice.
Christian K. | April 2019
Working with Chris McRae was a pleasure from start to finish!
Mark D. | April 2019
Excellent assistance,Thanks,it was very fast and very helpful. - Angel
Angel A. | March 2019
Chris McRae was outstanding both professionally and with a sound approach. His handling of the closing went above and beyond what was expected or required. He should be aware of this reply and rewarded by his company accordingly. I would trust his advice and knowledge beyond question. Thank You . M. Clark Colvard Jr. MD
Merriman C. | March 2019
Chris McRae, Kara Maddox, and Mike Edwards were wonderful people to work with. I highly recommend Guaranteed Rate.
Lisa A. | March 2019
Everyone I spoke with from Guaranteed Rate was incredibly helpful. They made the process of buying my first home amazing. They worked with my realtor and me to make sure I got the best loan I could. The whole team worked with me through all of the bumps I encountered along the way, and the whole process went smoothly.
Patrick H. | December 2018
Chris was easy to get in touch with, and I believe that he always had our best interests in mind.
Bradford P. | October 2018
Great communication. Fast turn around when I supplied documentation.
David L. | October 2018
Chris McRae and Mike Edwards did a wonderful job. It took my husband and I awhile to decide if we were going to sell or refinance and during that time Chris was great in running numbers for me and answering any questions. We decided to refinance and Chris & Mike were great in keeping us in the loop with the process, what was needed, answering any questions, keeping us on track and following through. Their response time in communicating was excellent. We were very impressed with them and highly recommend them and the company.
Traci S. - September | 2018
Being a first time home buyer, Mike Edwards has helped me a lot. From the start to the end of closing, I felt like Mike did all the work for me. He explained things in way and gave me examples relevant to my work so that I could understand something more easily. It was a pleasant experience as a first time buyer and I would not hesitate to recommend Mike Edwards to anyone who's in need. Thank you Mike once again.
Kaitlin N. | August 2018
The team is prompt and thorough, and has a "can do" attitude. They find ways to solve problems and make things work smoothly.
Gary O. - August | 2018
Chris McRae, Mike Edwards and Kara Maddox (and unnamed support staff) all did an amazing job for my family. I was in a challenging situation and needed a company that was passionate about creating a solution. I am very grateful for the work done and will recommend Guaranteed Rate to everyone. Thanks again for the success story!
Arthur B. | July 2018
Chris McRae and Mike Edwards were great! They were always willing to answer any questions I had and worked hard to get the loan completed on the short timeline I needed.
Abigail G. | June 2018
Chris and Mike made everything easy and simple, at least on my end. Everything went smoothly and everyone involved was super nice and helpful.
Herman L. - May | 2018
I can not thank you enough for your help on the purchase of my new home.
Patrick H. - May | 2018
Everyone was very patient with me. This was my first purchase so I was full of questions. During the whole process everyone was very informative and helpful. I will definitely recommend Guaranteed Rate to anyone. They made this big purchase seem so natural.
Tonya B. - May | 2018
Kim was GREAT! She was ALWAYS available, even for some of my dumb/common sense questions. Her team of helpers were great as well. They ALL were working on my behalf and after hours too! Great job team!
D. Luckett | May 2018
Chris McRae and Mike Edwards are amazing! They make life so much easier. I never have to ask or tell them twice anything. They make me feel at ease and taken care of. They feel like family rather than just another representative on the phone. Amazing team! My family and I trust them with all our needs and information. Thank you times a million!
T. Lisicky | April 2018
Chris was very patient, knowledgeable, helpful and easy to work with.
J. Corona | April 2018
Very helpful! Very patient! Very supportive! I would recommend them any time!
J. Nash | April 2018
Chris and his team were very helpful. Made it as easy on me as possible. I would recommend them to anyone.
T. Wammock | March 2018
Chris McRae and his team were all awesome to work with. I will recommend him to everyone I know. A+++
C. Phillips | February 2018
Friendly, prompt communication, knowledgeable, and pleasant from beginning to end! Thanks for the easy refi!
T. Laubach - 12.13.2017
I do not have enough words to express my satisfaction with the Guaranteed rate team for the service, advice and the help they gave to my wife and I during our path to buying a house. The treated us with respect and dignity, helping when needed, allowed us to make our decisions and expected us to do things on our own after they offered advice and updated information. Their coordination, teamwork, intellectual ability and leadership skills are amazing. I strongly recommend them and will continue to tell friends.
T. Muche - 12.22.2017
Love that Chris and Mike were always quick to respond when I had any questions. Made me feel at ease that I had a team that were willing to work hard for me and my family.
Sarah S - 9.28.2017
Cameron P - 7.7.2017
Chris and Mike were a great help to me and my family in getting everything together. I just want to say if I have to do this again they will be on the top of my list to contact first for any help.
Abdul N - 7.27.2017
Chris was incredibly available and made sure to keep me informed on what to expect at every step of the process. As a first-time home buyer, I had a lot of questions and probably called Chris a bit too much, but he was always patient and very helpful. His team was easy to work with and they were very diligent in following up with me to make sure I was taking all of the necessary steps to keep the process moving smoothly. All in all, I was prepared to be stressed out when buying a house, but Chris and his team helped to make the whole experience pretty stress-free and for that, I am very grateful!
Lester L. - Funded 12/1/2017
Chris is awesome!
Ryan G. - Funded 11/28/2017
Chris and his team were awesome. They helped me through every step of the process. Chris was available to answer questions on the weekends and evenings. I have no hesitations in recommending Chris, they closed my loan in 19 days….Lightning fast.
M. Ramirez - Funded 2/17/2015
I have worked with Chris for years and would highly recommend his services for anyone looking to purchase or refinance a home. He is responsive, communicative & very knowledgeable. His ability to explain and navigate the home loan process is second to none. My experiences with Chris have always been a pleasure.
Brent H. Funded 2/19/2015
We recently purchased a home and needed a jumbo loan. We are also self employed. Chris and Mike were extremely professional and guided us through the process. Everything went smoothly and we are very happy with their service.
Gary C. - Funded 9/21/2012
Chris McCrae did an outstanding job ensuring our loan met all the requirements to be funded in a timely manner. This was especially exceptional because we where coming out of a short sale that was maturing relatively close to the date we wanted to close escrow. Chris was clear and concise on what needed to be done and kept us informed throughout the process. Chris and his team are a class act that I highly recommend to anyone. If you are coming out of a short sale and want a Banker that knows how to get it done, Chris has a proven track record. I am a truly satisfied customer very thankful I had the right mortgage banker.
Eddie B. - Funded 1/10/2016
This review is for Chris McRae and his team. I should have wrote this review a long time ago as Chris and his team have helped me out with many transactions.If you were told that it is impossible to get a mortgage, think again! Chris and his team go above and beyond to understand your needs, finances, and employment history. I applied at many places and was told that my situation was too complicated for them to handle. Chris and his team did not bat an eye! They take the time to review all of your documentation, ask questions, and find solutions to get you into your dream home. As a contractor and W-2 employee, many banks don't know how to qualify you. Chris and his dream team do! As a younger buyer/seller of real estate, Chris and his team are there to hold your hand each step of the way. They have even educated my realtor on new guidelines and policies in the mortgage world. You are in good hands with Chris and his team. They will fight for you to get approved -AND- with a great rate! I can't say enough great things about my experiences with Chris and his team. His name alone will get your offer accepted over others if you are dealing with multiple offers on your dream home.
Tera E. - Funded 4/23/2015
This is my second loan with Chris , this house search lasted 1 1/2 years with multiple offers and Chris' expertise , knowledge and patience were invaluable. I wouldn't consider anyone other than Chris for my next loan.
Tim G. - Funded 5/1/2015
This was my second opportunity to work with Chris McRae with real estate financing and I could not be more pleased. Chris and his entire backup staff gave outstanding customer service from day one to closing. The entire process was handled with the efficiency and promptness. All my calls were returned immediately. This was by far the easiest real estate loan I've done. Chris McRae and his team are first class operation all the way.
J. Winsby - Funded 2/7/2017
My loan was facilitated quickly and efficiently. The officers were thorough and knowledgeable and coached me through all aspects of gathering and submitting documents. I've purchased homes on three occasions and this was by far the most pleasant experience. Thanks!!
Willie B. - Funded 3/17/2017
Chris McRae was excellent. I am already recommending him to my friends that are wanting to refinance.
Jennifer F. - Funded 2/14/2017
Chris McRae and Mike Edwards were OUTSTANDING, very easy to reach by phone, email or text, 100% available to me, they worked hard to get me into the right loan product to meet my needs, they EXCEEDED my best expectations! I have already referred two friends and a colleague to them for home purchases, and will absolutely return to GR for my next mortgage needs!
Amber R. - Funded 3/16/2017
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