How long have you been in the mortgage business and what inspired you to get into it?
I entered the mortgage industry in 1996 for a broker in Southfield, MI. From 2001-2014 I opened, owned and ran Peterson Mortgage LLC in Ann Arbor, MI. In August of 2014 I joined a great company called Guaranteed Rate. I've always been passionate and interested in the real estate and finance industries. That prompted my decision to earn my BBA with a Finance major and Real Estate minor from Eastern Michigan University.
How has the mortgage industry changed since you started, and what would you expect in the future?
The mortgage industry has experienced many changes over the last few years. Foremost among these changes have been an increase in documentation required from borrowers, stricter underwriting guidelines, and most importantly, review and required licensing of mortgage professionals. The mark of a true professional is someone who is willing to go above and beyond expectations to ensure success. I have the expertise, knowledge, patience, integrity and professionalism to help select the right mortgage product. I work tirelessly with my clients and devote my personal attention to every detail.
What can borrowers do to ensure a smooth mortgage underwriting process?
Communicate with borrowers about all expectations and processes of the loan. Ask your borrower to commit to Guaranteed Rates’ system, and we will deliver a smooth transaction.
What provides you with the most satisfaction in your job as a Loan Officer?
I experience great satisfaction in closing a loan and having a satisfied customer reach out their hand to thank me for a job well done. I also value developing a friendship with a client and having them refer a family member or friend to me.
Tell us something that makes you unique or something wacky, yet interesting about you?
I enjoy getting out and being around other people at sporting events, concerts and festivals. It’s always fun to see people having fun and enjoying their lives.