What people are saying... What people are saying... Back to profile
Fast, accurate, easy and convenient! What else could you ask for? Tremendous overall experience.
Nicholas N. | Mar 2021
Good communication and easy to sign documents/ collaborate.
MARK F. | Mar 2021
They were efficient and on point during the entire process.
Denis M. | Mar 2021
Love Christina and her team. Make the process super easy.
Bryan E. | Mar 2021
Very easy to work with and communicate with. The whole process was very easy and streamlined
Julia A. | Mar 2021
The team helped make refinancing our home a breeze especially during a pandemic. This is our second time working with them and it has been an amazing experience!
Grace N. | Mar 2021
The entire team was sharp and on top of everything.
Karen H. | Feb 2021
Pleasant easy to work with and always responsive.
Geoffrey B. | Feb 2021
Oustanding customer service, attention to detail, and responsiveness from the team.
Matthew H. | Feb 2021
Kind and persistent, thorough team. Very responsive. Very quick on the process.
John M. | Feb 2021
It was a pleasure working with the team. The whole process was quick and seamless. I would use the same team again and would highly recommend them!
Lindsey S. | Feb 2021
I''ve always had a good experience and have referred you to several friends.
Jocelyn F. | Feb 2021
I love working with Christina''s team, they always make me feel comfortable and informed.
Jessica H. | Feb 2021
ease of business, very responsive to questions.
Nicholas C. | Feb 2021
Christina and her team were terrific. She is detail oriented, responsive and honest. I could not recommend her more highly.
Peter G. | Feb 2021
Christina and her team are fantastic
Joseph I. | Feb 2021
Christina and her team are always such a pleasure to work with. We didn’t hesitate to refinance again because they make it so easy!
Kerri B. | Feb 2021
From the moment I called for pre approval through the closing, the service I received was top notch!
Jennifer A. | Aug 2020
The best rate and amazing service. Christina and her team were a joy to work with. I will recommend them to friends.
Andrew H. | Aug 2020
Everything was so smooth and accurate
Anne S. | Sep 2020
They were very responsive to my inquiries and kept me updated throughout my process which helped me feel at ease throughout the whole process
Matthew P. | Aug 2020
Seamless process and a great team!
Michael A. | Sep 2020
Very seamless and smooth process!
Petros B. | Aug 2020
Everything was quick and smooth
Dmitriy A. | Aug 2020
its was a smooth easy process
Joshua F. | Sep 2020
Very efficient service, easy to use online system. Professional staff who walk you through the process smoothly.
Barbara V. | Oct 2020
Fast efficient service, professionals from start to finish
James M. | Sep 2020
Expedient and efficient. Great customer service
Barton H. | Oct 2020
EXCELLENT customer service (!!), great rate, great communication, ease of all submittal paperwork and ease of closing!
Donna K. | Oct 2020
Friendly team and GREAT rate.
Olivia F. | Nov 2020
Easy process, competitive rates, amazing service with quick responses.
Dennis B. | Jan 2021
Christina, Jeanne, Anne, and Carissa are all awesome! They made the process easy and Christina’s communication throughout the process was invaluable. They are the best!
Michael M. | Aug 2020
Made the process easy, answered all our questions quickly
Lauren G. | Sep 2020
Everything was handled quickly and efficiently. They also had the lowest rate and closing costs.
Annie K. | Nov 2020
Very friendly and thorough team, easy to reach
Bahareh F. | Aug 2020
Very professional, excellent communications, Good team coordination
Janice K. | Oct 2020
They were easy to work with and very kind to someone who is technologically challenged.
Karen D. | Jan 2021
Top notch and easy to work with from start to finish. And the best rates by far.
Krista M. | Dec 2020
Ultimately mortgage decisions are 90% pricing and Guaranteed Rate had the best pricing we found and a well run process as well
William J. | Sep 2020
Quick, prompt, and thorough
Bryan F. | Aug 2020
The smoothness of the transaction and the competitive rate.
John F. | Oct 2020
It was a very efficient process
Ahou M. | Jan 2021
They were very easy to work with and had great rates.
Jessica D. | Dec 2020
Very helpful and personable
Jana M. | Nov 2020
Their team is responsive, accommodating, and a pleasure to work with.
Christopher W. | Jan 2021
Great communication and online assistance. Very easy process for something I remember being complicated when I got my first mortgage. Kind and patient people work there.
Janice R. | Sep 2020
Christina and her team were excellent - always keeping us up to date and informed on the process
Sara B. | Oct 2020
Great helpful people who are easy to work with
Mark S. | Nov 2020
Great service, very willing to answer all my questions, helped me get the lowest rate I could
Tina P. | Aug 2020
Very responsive and helpful
John G. | Dec 2020
So much work done by you made it seem easy on my part
Katherine B. | Nov 2020
Christina Longo Trethwey was super!
Cegeon C. | Jan 2021
Very timely responses, friendly and knowledgeable staff, easy to use website
Emily B. | Oct 2020
Christina and her team were great! They answered all of our questions in a timely manner and provided great customer service. This was our 2nd time using them and would definitely use them again!
Kerri B. | Aug 2020
Whenever I called customer service representative was always very kind & helpful.
Jill S. | Dec 2020
responsiveness, knowledge, professionalism
Omkar I. | Sep 2020
The team was responsive and easy to work with.
Peter L. | Jul 2020
Ease of applying for a mortgage, uploading documents, and it was straightforward and clear what I had to do.
Melissa F. | Jul 2020
The team I worked with for the original financing and refinancing my home are professional and courteous
Tamieka L. | Jul 2020
The team at Guaranteed Rate is always great to work with!
Erin N. | Jul 2020
Christina went above and beyond to get us our preapproval letter within a few hours on a Sunday afternoon with no notice!
Allison L. | Jun 2020
Great service and communication throughout the process. I always feel like they're looking out for my best interests.
Christopher C. | Jun 2020
The team was super easy & pleasant to work with!
Peter Z. | Jun 2020
They made the process super easy and the communication was great!
Pattianne M. | Jun 2020
second time and so easy to work with
Margaret T. | Jun 2020
This is a great company to work with. Everyone was so knowledgeable and made my refinancing easy.
Patricia C. | May 2020
They made the process super easy & saved us money...perfect!
Danielle F. | May 2020
My team was super helpful and explained every step of the process to me when I had questions.
Samantha W. | May 2020
Great service, friendly, informative, and responsive team
Lauren G. | May 2020
personable, easy to work with and explain the options and ensure I understand.
Jason S. | May 2020
They were great to work with - answered all our questions, were patient and provided a great experience for our refinance.
Rachael S. | Mar 2020
The whole team was awesome!
Kenneth E. | Mar 2020
Very good group of people to work with.
Gary E. | Feb 2020
They were very attentive and provided solutions to roadblocks.
Kimberly F. | Feb 2020
Very helpful, easy to work with
Cynthia C. | Jan 2020
Great service start to finish and best rate shopped.
Jill A. | Jan 2020
Cohesive team, responsive, helpful, organized.
Grace N. | Jan 2020
Everyone was a pleasure to work with
Peter L. | Dec 2019
Outstanding service! Christina Trethewey and her team are informative, patient, professional and always kind. Much appreciated!!!!
Kimberly S. | Dec 2019
I got what I considered to be a really good deal on my mortgage.
Katherine K. | Dec 2019
Everyone was a pleasure to work with
Peter L. | Dec 2019
Guaranteed Rated was organized timely and friendly. They really made us feel cared for.
Adam-Ridgely K. | Oct 2019
They make the whole process so easy & found us a great deal!!
Danielle F. | Oct 2019
Christina Longo and her team are amazing and made the process as simple as possible
Matthew P. | Sep 2019
Everyone was really helpful, friendly, and efficient.
Cassandra B. | Aug 2019
I had a break of trust with a previous lender and was hamstrung by a 2-week deadline to commitment. When I thought all was lost, Christina and her team came to the rescue and restored my confidence. She promised to get me committed within a less-than-ideal time frame for her team. She was fully upfront with rates and what I should expect. It was a breath of fresh air compared to a confrontational experience with another lender. I would definitely recommend Guaranteed Rate.
Michael C. | June 2019
The team made it simple to pass through different members as the process progressed. May be more helpful for each member to educate the borrower on their specific role and how they fit into the larger process; who will interact with which outside parties (attorney, real estate agent, insurance agency, etc,).
David H. | April 2019
Overall they were proactive about reaching out to get us the best rate, got us the best rate, and enabled us to finish up the process without taking too much of our time and focus. Win win win win. Great experience.
Matthew E. | June 2019
The whole mortgage process went smoothly and the individuals we dealt with were knowledgeable, personable, and professional. They worked well with our real estate agent and our attorney.
Geoffrey B. | April 2019
The whole experience was very easy, and I felt more confident in choosing Guaranteed Rate knowing that you checked many options & found us the best one! You made it easy to go through the process as well. Thank you!!
Danielle F. | March 2019
The entire process from pre-approval to closing was extremely user-friendly. The entire Guaranteed Rate team was always friendly, responsive, and proactive with communication throughout the duration of the process. They took the time to explain the finer details as well to make sure we were comfortable with every step of the process. 100% would recommend to friends and family going forward.
Christopher W. | February 2019
Guaranteed rate made my home buying process not stressful; they were very helpful
Chimwemwe N. | February 2019
The whole process from start to finish was great and was completed faster than expected.
Gary E. | January 2019
Christina Trethewey and her team made the process as painless as possible!
Kenneth R. | December 2018
Christina and her team were awesome! Everyone we worked with was knowledgeable and helpful. Thank you!!
Theresa L. | December 2018
Christina and Guaranteed Rate were excellent to work with, extremely responsive, and made the process easy and transparent. There was a bit of confusion over the appraisal fee, but in the end the GR team did a great job of sorting it out. There were also a couple mistakes on the closing statement, but GR also was able to resolve those quickly after I pointed them out, and may not have been responsible for those. Overall, I had a great experience and would recommend them to anyone.
Anthony D. | December 2018
Guarantee Rate works as a team, and that makes the process of getting a loan really efficient. Every team member steps in and supports you to take one more step in the process. This makes your experience very smooth.
Rosa O. | November 2018
Thank you for making our first (and hopefully last) home buying experience exceptionally easy and as stress free as it can possibly be.
William W., October 2018
Guaranteed Rate knocked it out of the park. This was our first experience purchasing a home, and they made it very easy for us. The sellers had a very short window of time to close, and Guaranteed Rate still got our mortgage in place. Both attorneys and brokers were amazed! From the pre-approval to appraisal to underwriting and final approval, every member of the Guaranteed Rate Team had exceptional response and communication. I would highly recommend to anyone purchasing a home. Thank you Christina, Anne, Jeanne and Carissa!
Timothy B. | August 2018
From start to finish GR was very easy to get a hold of, they answered our questions (even when they were not about our loan) promptly and efficiently. We had an excellent team on the GR side. Thank you.
Jana M. | July 2018
Christina, you guys are unbelievable! Everybody involved in our purchase has been so impressed with you and your team. We will be highly recommending you to anybody interested. Thank you again for all of your efforts we are so happy!!
Tim B. | August 2018
Christina Longo Trethewey made getting a mortgage easy. Christina and her team were extremely helpful and informed me every step of the way. There were no surprises. I would be happy to recommend Guaranteed Rate to all my friends and will use them again in the future.
Patricia C. | July 2018
Christina and her team were wonderful - always willing to answer questions, explain documents, etc.
Casey B. - July | 2018
It was an extremely pleasant experience working with Christina, Jeanne, Carissa, and Marianne. Our only constructive feedback is that a better back and forth communication with Marianne on loan specifics could have been better. We unsuccessfully tried to reach her a number of times via phone to clarify her instructions from emails, which in many cases were not clear. In the end it was fine, but it was frustrating at times trying to check off certain items. Overall, the team was great and we're excited for our new home! Thank you again to the GR team!
Nicholas C. | June 2018
Had a great experience with the entire team I worked with at GR. Everyone was incredibly responsive and organized. Made the exchange of important documents and lots of information feel pretty seamless.
Everyone was very responsive and helpful throughout the whole process. I never felt rushed or that I was asking a dumb question.
Nicholas M. - April 2018
I have worked with Guaranteed Rate several times in the past, and I would very much want to work with them again in the future. I trust the entire team, most especially the Loan Officer, who I have worked with in the past, even before she worked at Guaranteed Rate. She was the sole reason I applied for a loan with Guaranteed Rate, and I have come to trust and appreciate her entire team. I would, and I have, several times in fact, recommended my friends and relatives use Guaranteed Rate - and more specifically my loan officer, Christina Longo Trethewey. When I need a mortgage, I don't even shop around, I just call or email Christina and ask if she can provide a loan for the property I am trying to purchase. No complaints at all. My sincere praise and appreciation to Christina and her entire team.
Christina Longo Trethewey and her team of Jeanne Singleton, Mark McLaughlin and Carissa Pape were all exceptional, easy to work with and talk to. They were extremely responsive and worked weekends, nights to get the information the lender was looking for to get this mortgage accomplished. I truly appreciate their efforts, professionalism and dedication. Thank you all!!
Christina was amazing as was the rest of the team. We had a great experience and found the process to be seamless.
Christina was absolutely great to deal with especially in my expedited re-finance situation. She was timely, thorough, and all around pleasure to work with.
Christina and her team were amazing. They made the process so seamless.
Christina and her team were clear and organized with everything they needed and the process involved in getting our loan. We have worked with them before and we would recommend them to anyone who was looking! Thank you again!
Christina and her team are awesome. They all deserve immediate raises and all expense paid trips to anywhere in the world that they would like to go! (Also anyone aggregating these surveys should be included on the these) Your attention to this matter would be appreciated. Thanks! Happy Year-end. Enjoy the Holidays!
Christina, Mark, Jeanne, and Monique were all awesome to deal with. Everyone was extremely responsive and professional. Their performance and attentiveness exceeded my expectations.
Christina Longo Trethewey was amazing. She was professional and her team hands down was truly professional and the teamwork that happened allowed for such a smooth and efficient closing. I can't say enough great things about Christina and would recommend her and her team to anyone. This team is truly hands down one the best.
Christina and her team were very helpful and made our home busy process very easy. I would recommend them to anyone buying and home and especially first time home buyers!
Hello Christina, What a nice surprise we received in the mailbox earlier this week. A box of personalized cookies from your office, including one with a picture of our newly moved-in house. It is so thoughtful. We truly appreciate it. I don't think you would mind, but is it okay if I share the picture on my facebook feed? Even without the cookies, we have been blown away with the level of organization and smoothness of the processes and steps involved by your office and Guaranteed Rate in our obtaining a home financing. I would consider the glitches / scrutiny in the process we went through to be out of due diligence, which is a very good thing. Your office and Guaranteed Rate had to do that to ensure a strong and healthy mortgage portfolios. We feel blessed and privileged in choosing to work with your office in obtaining my home loan.
Jimmy and Kristy H.
This experience was painless and efficient. Everybody I had to deal with was very professional and answered all of my questions. I have already recommended Guaranteed Rate to my sister and some friends. Thank you so much.
Christina Tretheway and her team were great. Knowledgeable, responsive and always accessible
I was so impressed with Guaranteed Rate, Christina Trethewey and her team. They were so easy and helpful to deal with. They were pleasant and made sure I knew what was going on every step of the process. They had everything done on a timely manner, I didn't have to worry about anything. If I need to get another loan for anything I will contact them in a second.
THANK YOU so much for the wonderful cookies and the good wishes. What a lovely gesture - and the special cookie layered with the home photo was uniquely thoughtful. We enjoyed eating most of them very quickly. It was indeed a real pleasure working with you and team - we felt we were in great hands the entire time, and very appreciative of the teamwork that made the process so smooth. We're enjoying our new home, and slowly getting to meet our kind neighbors. Have a wonderful summer, and Thank you again.
Bhaskar & Taruna B.
Christina and her team were a dream to work with. Made the whole process super easy and painless.
Jon and I want to thank you for your commitment to our cause of purchasing our first home. You have gone above and beyond despite all the road blocks we faced but we are so thankful to have been referred to you. Your professionalism, willingness to communicate often and overall demeanor is a testament as to why you are the best in the biz! It was a pleasure working with you and hopefully we can work with you again in the future. Thanks again!
Whitney and Jon T.
Christina and her team were great - responsive, smart, and helpful! Thanks again!
Christina was awesome! She was so patient, understanding, and easy to work with. I would highly recommend her.
Christina and Mark were instrumental in making this a seamless experience. It was very clear what was needed, when it was needed and both were very courteous and responsive when I had questions. The whole team was great, but Christina and Mark stood out to me.
The process was so intimidating but once Christina started helping me out it was a breeze
We had a very difficult closing process due to legal issues on the sellers end. Guaranteed rate made everything as seamless for us as possible. We went through multiple loan extensions and renewals and they were always willing to take the time to answer any questions I had. My sister recommended Guaranteed Rate to me, and I would highly recommend them to others in the future.
The process could not have been easier or faster, thanks!
I have refinanced twice with Guaranteed Rate and now have my new mortgage for my new home. The team is outstanding in their communication and organization. They also did a fantastic job of talking to my lawyer, real estate agents, financial planner, etc. and while I was informed, I didn't have to act as a go between for all parties which was a MASSIVE relief.
Our lender couldn't have been better. They were always available to answer any questions I had and I really felt like they had our best interest in mind.
Christina Longo and her team are a pleasure to work with!
I went to Guaranteed Rate because a friend had recommended Christina Trethewey - she had worked with Christina in the past and had a great experience. I found the process pretty easy - having a secure website to upload the documents was very convenient.
Christina was a pleasure to work with. As first-time homebuyers, the whole process of applying for a mortgage was very daunting at first, but Christina put us at ease right from the start. She made the whole process simple and stress-free -- from getting pre-approved, to understanding our mortgage options and answering our questions, to getting our final loan approved. I would happily recommend Christina to anyone looking for a loan officer.
The process was simple, uncomplicated and transparent.
Christina and her awesome team made our refinance a breeze. From start to closing, all aspects of the process were handled professionally and efficiently. I would not hesitate to work with them again and would highly recommend them to everyone!
Christina and her associates were all very professional and helpful. I appreciate how patient they were explaining the process to me.
Christina and her entire team were awesome. This was a first-time home purchase for us, and they were very helpful every step of the way. They were also prompt in responding to all of our questions, no matter how small or silly. We were very happy. Thanks again!
Great team from start to finish. Every member was able to explain and answer every question I had!
Christina Tretheway was an amazing advocate and customer service expert. She followed up every question, email, and phone calls/texts immediately without fail and accommodated us in every way throughout the process. I have never had a more positive experience purchasing real estate.
I have watched other people really struggled with their home finance this was so simple. I started to wonder if I was doing something wrong! However everybody made it so easy and they were so organized and the process was so available digitally that it made the experience really good.
I love that everything was handled online or over the phone! The process was very easy for a working professional.
Christine and her team were amazing. They were always available and answered all of our questions and concerns quickly and effectively. We would absolutely recommend her and her team in the future without hesitation! Thank you!
We worked with a team that was a well-oiled machine, easy to communicate with, incredibly informative through our first ever mortgage process, incredibly accommodating and really nice people, to boot! Many thanks for making a lifelong dream a reality!
Christina Longo Trethewey exceeded our expectations. Always available to answer questions. As first time home buyers- she is exactly what we needed.
Christina is great! It can be a little confusing to know who to reach out to with questions because so many people are involved, but Christina always came through, patiently explaining my many questions. She is approachable and flexible and easy to reach. My only criticism for GR is that the generated emails are a bit confusing if you are a first timer... I got 3-4 emails saying my loan was approved at different points and this can be misleading, when in reality you can still lose your loan up until the last minute.
Christina and her team are the best! She has done a great job for my clients and it was nice to get to see first-hand how unbelievable her service is. Such a quick and easy process. Thanks, again, Christina!
Christina was a dream to work with. She made a very stressful process simple and easy to understand. She was communicative the whole way through and I always knew what to expect. She was such a professional and I'd recommend her to anyone buying or refinancing a home.
Christina Longo Trethewey and her staff were amazing. Their communication was great and worked with me through different options. In addition, the loan officer worked seamlessly with the attorney and agent, which made the process extremely smooth.
The loan officer, Christina Threthewey was very knowledgeable and helped us make the best decisions for our refinance. I would recommend Christina to anyone I know looking for a home loan or refinance!
Christina and her team were fantastic. They were responsive, kind, helpful, and easy to work with. The dropbox system made sharing documents extremely easy. I highly recommend Christina and Guaranteed Rate.
Christina Longo Trethewey and Jeanne Singleton are both fantastic to work with. They were professional throughout our experience. We asked a lot of questions and both were available to answer our questions quickly and to our total satisfaction. Thank you.
Christina and her team did an excellent job throughout the mortgage process and were able to troubleshoot any issues that arose. I'd really like to thank Jeanne on her team for taking the time to answer any questions and the numerous emails I sent.
Christina was amazing!
My team that I worked with, Christina, Jeannie, Sena and Shaw Kennedy were wonderful. Very responsive and answered ALL my many many questions. A+ team!