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From the very beginning, Christine Aiken treated my husband an I with the utmost respect and care. This was our first time buying a home. Christine and her wonderful team was available for all my many questions and helped tremendously to solve them. All through the process we all worked together. From Christine to tenise to leighane, to Emma and everyone else behind the scenes made this happen. First we we're all set with USDA loan, my package was sitting for final approval there when government shut down. Then Christine got creative and within 1 week we were able to close by switching to conventional. We are home owners now and I thank everyone so much. I n these days it's refreshing to find a company and employees that genuinely cares. I give all involved a rating of 10?? sincerely, Yvonne and Fred Stanley
Fred S. | January 2019
In my 45-year business career, I've never dealt with a more professional person than Christine Aiken in the Asheville, NC office. Her communication skills, attention to detail and true concern for our business is "world class." Her entire team followed her example and made our "unique and difficult" situation truly wonderful. Guarantee Rate is very fortunate to have Christine represent your company.
David R. | November 2018
Christine Aiken was such a blessing to work with. I really appreciate all the work her and the whole team did to get me in my home.
Scott M., June 2018
Our loan officer came highly recommended by a dear friend and colleague, and she was absolutely right that our loan officer would work wonders for us! We are both educators with very humble salaries, so we didn't think we would qualify for much of loan. Our loan officer welcomed us warmly, looked at our finances respectfully, and reassured us that we could qualify for much more than we were asking for, while allowing us to stay within our ideal monthly budget. She handled complications patiently and diligently and continued to reassure us throughout the process. I would say the more often we heard updates the more we rested easy. We appreciated most how approachable and down-to-earth she is, how responsive she is to text and email, and how available she made herself to us. All in all, our experience with Guaranteed Rate was very positive, and we are grateful and pleasantly surprised by how quickly we went from tentatively contacting the loan officer to finding ourselves in our very own home, as first-time homeowners. Thank you so very much!
Heather Z., May 2018
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