Who is your typical customer and what questions do they typically have?
Most of my customers are first time home buyers with focus on monthly affordability
What specific steps do you use to help your customers find the best home loan for them?
The first step is to visit with the buyer to discover their wants, needs and comfort level.
What are the top 3 misconceptions people have about the home loan process?
lower credit scores =no approval
Can't get approval without a large down payments
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
The first point of reference is always the realtor, and then on to me with the introduction
What provides you with the most satisfaction in your job as a Loan Officer?
With the first time homebuyer in mind, my joy is being a part of their first as they say :)
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I breed and show American Saddlebred horses, this is truly my passion for over 30 years
Tell us something that makes you unique or something wacky, yet interesting about you?
i am known as the Mortgage Mama, after 35 years in the business, there is nothing that i haven't seen. I am tenacious, and will always dig in and find a way!