What people are saying... What people are saying... Back to profile
The team was professional, accurate and timely in closing my transaction.
Blaine C. - Brownsville, OR | Apr 2022
They’re the best Got my loan approved in a short period of time
Ioan B. - Orange, CA | Apr 2022
I was very satisfied with the overall experience.
Ngozi I. - Troutdale, OR | Mar 2022
Overall very profession and definitely very fast!
Cameron F. - Los Angeles, CA | Mar 2022
They made it as easy as possible for me.
Nune H. - Glendale, CA | Feb 2022
The Loan Officer was easy to work with and communicated with us throughout the entire process.
Melissa M. - Tempe, AZ | Dec 2021
I have used Guaranteed rate twice now and outside of one issue its been phenomenal.
Adam P. - Lynden, WA | Dec 2021
They did an excellent job.
Sharon P. - Mountain View, CA | Oct 2021
I never had to call for an update; the reps kept me up to date through out the process
Sherrel R. - Phoenix, AZ | Oct 2021
The team got the ball rolling very quickly. They talked me through the process and made sure to answer all my questions. From beginning to close took less than 30 days!
Cynthia T. - Gilbert, AZ | Oct 2021
Excellent service, timing everything done online great!
Pierre S. - San Francisco, CA | Nov 2021
Excellent service. Quick in responding to items and always on top of things.
Jordan A. - Phoenix, AZ | Oct 2021
I closed in 18 days and had all the support I could need!
Kyra S. - Phoenix, AZ | Sep 2021
The process was very pleasant, seamless, painless and the team was friendly, knowledgeable and organized
Marieanne M. - Phoenix, AZ | Sep 2021
Ease of working with kind knowledgeable people. They were with me through the process and made it easy.
Prentiss W. - Scottsdale, AZ | Sep 2021
I'd recommend Gabriel Foster as he has helped me through the years with my loan and been great. I've noticed with Guaranteed Rate, Gabriel is able to help with my loan much faster and easier than with previous companies and their back log. In fact, when I was signing papers with the title company, I made a comment how I was a little unprepared because everything happened so fast. She said I was very lucky because every one else has been complaining how slow their refinance or loan funding was. I've experienced that before too, so I thought I had more time. This team was very quick and on top of everything. The communication for what's next to keep me organized also was very helpful.
Erin O. - Phoenix, AZ | Aug 2021
The team was also available to push the process along smoothly
David D. - Scottsdale, AZ | Jul 2021
They spent extra time making sure everything was correct.
Dean D. - Scottsdale, AZ | Jul 2021
Very easy to work with, good rates, great communication
Ethan B. - Vancouver, WA | Jul 2021
Very efficient and transparent on what I needed to do — very open to any and all questions and extremely responsive!
Regan M. - New York, NY | Jun 2021
The process was very easy. Everything was on time. The requirements from me and my family were minimal. The whole team at Guaranteed Rate did a fantastic job.
Brian B. - Glendale, AZ | Jun 2021
Everything was handled smoothly and promptly. My questions were all patiently answered and we closed in time!
Ken H. - Kirkland, WA | Jun 2021
Everything was seamless. The team is great. Your portal to gather and communicate around docs is really good.
Donald L. - Burien, WA | May 2021
Throughout the whole process, Ian Olsen, my lender helped answer all my questions and worked out the best deal for me! He walked me through the whole process, and everything was clear and upfront. As a first time home buyer, I am truly grateful to have worked with Ian Olsen for my mortgage.
Varsha R. - Redmond, WA | May 2021
very helpful and supportive specialists...
Wilhelmus A. - Redmond, WA | Apr 2021
Excellent process, high quality team members, perfect execution
Chad B. - Bend, OR | Apr 2021
Anel Moore was amazing to work with, very persistent in getting things done, clear communication throughout the whole process, and fun to work with. We went to over five other lenders before we were blessed with meeting Anel. I was even able to learn quite a bit through her simple explanations for complicated processes. She took the lead in our For Sale by Owner purchase. This was a far from easy task, but she took care of anything and everything that arose, reassuring us that everything would be fine and answering any questions we had. We had been renting our dream house for over 5 years and thanks to Anel, we are officially homeowners. Anel represents your company at the highest level, and without a doubt we will recommend Guaranteed Rate to friends/ family looking to purchase a home.
Carina B. | Mar 2021
The agents/advisors were excellent providing assistance and guidence throughout the process.
Samuel R. - Los Angeles, CA | Apr 2021
Great Service from Anders and whole team!
Yunki C. | Mar 2021
Very professional and stress free
Jibo W. | Feb 2021
Fast, friendly and personable service
Dan D. | Dec 2020
They are right there to help you every step of the way.
Robert S. | Jan 2021
they have been great with us
Richard V. | Feb 2021
I got a great rate and already referred a friend
Dana H. | Aug 2020
Good rates and good service
Senseney S. | Dec 2020
The refinancing process was simple and efficient.
Andrew J. | Jan 2021
Sean Stanfield and his entire team made the home-buying process less stressful. They are competent, professional, and extremely knowledgeable.
Jennifer L. | Aug 2020
very happy with customer service received from Sean Herrero
Rene E. | Sep 2020
Because I received everything I was quoted and on time.
Toni B. | Nov 2020
They went above and beyond to help me.
Araceli P. | Dec 2020
Communication and personal service each step of the way. Ease of the application process.
Douglas F. | Aug 2020
Justin Oquist he is a great representative for your company!
Darlene S. | Sep 2020
Long term relationship, Personal communications, technology and tools
MARK W. | Oct 2020
Appreciate the support all along the way and helping us help the best rates
Ayush V. | Nov 2020
Ryan Bundy Fully’d exceeded expectations
Nicholas R. | Dec 2020
The Team Christian Zegers worked for me and with me ... Im old retired person ...He treated me with respect to put it simply
Richard W. | Jan 2021
Always kept me informed made the buying process smooth
Emmanuel L. | Jul 2020
They stayed on task and got my rate and loan approved and funded in a timely manner. I want to thank Douglas Long, Barb Long and Cody for their persistence in getting my refinance completed. Employees like this made my experience easy peezy.
DeWight B. | Jul 2020
Our agent was very on point and super helpful throughout the whole process
Eduardo G. | Jul 2020
The process was smooth and quick.
Mao N. | Jul 2020
Excellent customer service. Very communicative. Responds to questions/concerns in a very timely manner.
Sarah M. | Jun 2020
Guaranteed Rate offers a great team network of professionals that know what they are doing, and who work for you to get you the best opportunity that they can. Rick Hartle was our loan manager on our refi and he did an excellent job at finding the best interest rate for us and working with us on this refi. Thank you.
Jenny F. | May 2020
They were quick, easy, & professional the entire time.
Heather G. | May 2020
The process went really well. Jim Summer's talked me through the entire procesd.
Jason C. | Jan 2020
I found myself in a bind looking for financing at the last minute, and over the holidays to close on my dream house in TWO WEEKS because my bank turned me down for financing. It seemed implausible and I was preparing myself for the worst case scenario. Guaranteed Rate closed on my home in two weeks and my wife and kids were able to move into our home ....against ALL odds.
Brian B. | Jan 2020
No issues, smooth process, and good communication.
James C. | Jan 2020
Diane and the team were fantastic. Prompt replies and really felt like they were working to get me the best deal possible.
Daniel C. | Jan 2020
I have no complaints. The communication was great and timeline was on.
Clark P. | Jan 2020
Everyone was amazing to work with. Quick responses and very informative.
Matthew O. | Dec 2019
The team was responsive (usually within minutes) throughout the process. I would highly recommend GR.
Dale S. | June 2018
Kim Thompson has been such a huge blessing and help with me and my wife and helped us through with every step 10 out 10!
Tristan G. - Marysville, WA | Jun 2023
Cody and his team did a great job! We are thrilled with our new home.
James F. - Vancouver, WA | JAN 2018
They worked quick and efficiently.
Tara B. - Gresham, OR | Jun 2022
Very professional and good communication.
Melody E. - College Place, WA | Aug 2022
Throughout the home buying process, Guaranteed Rate has been super responsive, helpful, and stays on top of their tasks to closing on a home.
Jumer C. - Pleasant Hill, CA | Sep 2022
Communication an everything was perfect an easy, the staff Mia an Cody the best
Julie N. - Queen Creek, AZ | Nov 2022
Randy Sloan made it easy for us and we felt like we knew what we were getting into.
Charles S. - Yoder, CO | Mar 2023
Smooth easy and fast, very painless
Patrick M. - Arlington, WA | May 2023
Michele was very responsive, helpful and knowledgeable.
Charisse G. - Fairview, OR | Jun 2023
Dave Reitze who helped me through the process was extremely detailed, helpful and made a rather difficult task (for a first time home buyer like myself) very simple and smooth. Dave also set me up with an excellent real estate agent
Jacob B. - Burien, WA | Jul 2023
Scott Hanson was more competent than any other I’ve worked with. Immediate responses including after hours. I am an impossible client and I pitted him against 6 other companies. He beat every one of them until I annoyed even myself. He answered my questions 3 ways from Sunday until I understood. He is my FIRST call after Bidenomics gets FLUSHED and rates return to realistic reflections of our mismanaged economy. This is a nationwide company so I’d request him even from New York right here in Washington state. SOLID GUY!
Devan H. - Vancouver, WA | Aug 2023
Tracey really worked for me. She explained everything and kept in touch. The whole team worked together and I’m very happy.
Susan S. - Sierra Vista, AZ | Sep 2023