What people are saying... What people are saying... Back to profile
Great service, very communicative, made things easy to understand
Rachel M. - Kaneohe, HI | Apr 2022
Colleen Westervelt was a fantastic manager of our process.
Timothy M. - Honolulu, HI | Oct 2021
Colleen's ability, insight, follow through and professionalism.
Jay M. - Kailua-Kona, HI | Sep 2021
Colleen Westervelt is the best! Great communication and she kept me updated and supported throughout the process. Good communication and online signing opportunities from the company as well. Thank you.
Katherine E. | Mar 2021
excellent, professional service
Cord W. | Mar 2021
Colleen Westervelt is very easy to work with and I appreciate all of her hard work.
Mary H. | Aug 2020
I received outstanding service from Colleen Westervelt.
Stacy G. | Sep 2020
Clear explanation. Follow-ups. Prompt reply to questions. Excellent knowledge.
Thomas A. | Oct 2020
Colleen made the whole process stress free and kept us in the loop till the end.
Richard H. | Nov 2020
C.Westervelt worked on my loan, extremely thorough, professional, experienced. Navigated process efficiently, all the while explaining & guiding me on next steps, etc.
Susan Y. | Jan 2021
Because Colleen's experience and advice paved the way for our success.
James W. | Jul 2020
Colleen's customer service is exceptional.
Paul B. | Jun 2020
Customer service was great.
Matthew S. | Feb 2020
Colleen Westervelt is the best! Excellent communication, always available for questions and help...she gets it done and is a delight to work with. This is my third transaction with Colleen.
Timothy C. | Jan 2020
Outstanding customer service
Clifford B. | Dec 2019
Colleen Westervelt was amazingly helpful and supportive throughout the loan process, which can be daunting for the borrower. She gets my highest marks for client consideration and responsiveness—she made the experience as easy as is possible. Thanks to Colleen!
Kathleen P. | June 2019
Colleen Westervelt was the greatest pleasure to work with. I went from feeling very lost with how to deal with my situation to feeling the ease of the process. She was a wealth of information and provided me the best guidance on what resources to utilize the obtain the answer. The loan process was easy and Colleen's team with quick and thorough.
Brandle P. | April 2019
Colleen Westervelt is the best! Along with the team at Guaranteed Rate.... seamless, expedient and stress free!
Chiye O. | April 2019