What people are saying... What people are saying... Back to profile
The experience I had going through this process was very painless and straight forward due in big part to Corey
Zachary M. - Takoma Park, MD | Apr 2022
Mr.C Bates is always available to answer any questions that I have and/or returns my calls back in a timely matter.
Dean H. - Warren, MI | Apr 2022
Corey Bates was recommended to me by a co-worker. She said he was very responsive and helpful with the purchase of her home and a refinance. After working with Corey, I agree 100%. Corey was always quick to respond to my questions and he communicated well with me throughout the entire process. I never felt like I didn't know what was happening. I was aware of each step being taken and who my contacts were. Corey always made sure I knew that I could contact him anytime. It was a pleasure working with Corey and I would recommend him to anyone.
Jana S. - Los Banos, CA | Apr 2022
My Loan officer was very professional and helpful. Always responded to my emails and text in a timely manner. Answered all my questions and concerns with no problem
Latana A. - Upper Marlboro, MD | Mar 2022
The best customer service. Corey Bates is truly helpful through the whole experience and always keeps me updated on the process.
Courtney W. - Morristown, TN | Mar 2022
Excellent customer service. Agent was very transparent. Always keeping me in the loop.
Darren F. - Upper Marlboro, MD | Mar 2022
Very professional and smooth process.
Alejandro G. - Kingwood, TX | Mar 2022
Cory Bates and his team have been nothing less then incredible throughout the entire process. When I first contacted Corey I was filling doubtful due to previous credit issues and being self Employed, but he patiently worked with us and after reviewing our docs he told us that he felt confident that we could get it done. Always available to us for questions 7 days a week. We are very happy with the service we received.
Michael B. - Chula Vista, CA | Mar 2022
Corey was an excellent communicator and saw my loan through the whole way.
Martin S. - Knoxville, TN | Mar 2022
Because of the excellent service I received during the entire process. Corey Bates is the best! This is my second time working with him and, his professionalism and knowledge is extraordinary.
Julio H. - Miramar, FL | Feb 2022
Corey is very informative, detailed and guided me through this entire process.
Faten E. - Frisco, TX | Feb 2022
Excellent service, good advice and quick response to any question any time.
Jairo C. - Friendswood, TX | Feb 2022
Very professional, clear and fast.
James B. - Plymouth, MI | Feb 2022
Because I have done business with Gr before.
Carroll W. - Wilmington, NC | Jan 2022
Great support from Cory Bates. He clearly explained everything and was patient and responsive.
Dennis D. - Mooresville, NC | Jan 2022
I found every person I came in contact with though this process very helpful and pleasant.
Wanda J. - Wilmington, NC | Jan 2022
Mr.Corey was quick to answer all my questions and concerns.
Idalmis M. - Sterling, VA | Jan 2022
Recommended by a colleague
Christopher B. - Gaithersburg, MD | Jan 2022
Corey Bates is the only reason why I use rate. Great lender and easy to communicate with.
Steven I. - Jacksonville, NC | Dec 2021
Guaranteed Rate was easy to work with and kept us updated throughout the refinance process.
Elizabeth H. - Gardena, CA | Dec 2021
Exceptional customer service from the entire loan team
Jeri B. - Los Banos, CA | Dec 2021
Because I used them twice now.
Alex A. - Wilmington, NC | Dec 2021
Great service thru out the process
Levon B. - Pearland, TX | Dec 2021
I have good experience getting professional service
Celeste C. - Southport, NC | Dec 2021
Eveything from the very beginning went very smoothe
Catherine W. - Waterford, MI | Dec 2021
Corey Bates is the best He puts his customers first and never stops personnally servicing his clients
John D. - Howell, MI | Oct 2021
Corey Bates is excellent to work with
David G. - Crownsville, MD | Oct 2021
The process was smooth, efficient and easy. E eryone commented on how quickly I moved through the process. Corey was straightforward and answered all of my questions
Shelia W. - Washington, DC | Oct 2021
Competitive, knowledgeable, friendly, competent, and smooth.
Robert L. - Dallas, TX | Oct 2021
It was so smooth and efficient.
Shelia W. - Washington, DC | Oct 2021
They were on top of everything. Required to complete the process
Esperanza A. - Long Island, NY | Oct 2021
Best service I've received
Diego R. - Brownsville, TX | Sep 2021
Because of the Great Service! I received from Corey Bates he is # 1 in my book.
Wade M. - Springtown, TX | Sep 2021
Relatively quick and painless process, good support from Corey.
Mitchell C. - Davidson, NC | Aug 2021
The smoothness of this process
Iodest B. - Chesterfield, MI | Sep 2021
I have already recommended Guaranteed Rate to a couple of my friends.
Francheska J. - Houston, TX | Sep 2021
Easy process. Knowledgeable and helpful Rep- Corey Bates
Laurie P. - Novi, MI | Aug 2021
Corey & Lisa made the process easy and are very fast to respond.
Janel S. - White Lake, MI | Jul 2021
The online process was smooth and transparent. Even with such a streamlined/automated process, Corey Bates and his team were always responsive and helpful whenever I had questions or issues arose. That combination of good technology self-service and knowledgeable, responsive and professional people to support it can't be beat.
Zachary H. - Asheville, NC | Jul 2021
Corey and his team provided thorough, excellent, and extremely polite service.
Trudy P. - Sugar Hill, GA | Jul 2021
I had the best experience from my Loan Officer and he kept me abreast every step of the way
Darren F. - Laurel, MD | Jul 2021
Great service. Corey and his team made it feel like a hometown bank.
Matthew P. - Madisonville, TX | Jun 2021
It was a great pleasure working with Guaranteed Rate. Everything regarding my loan went smoothly.
Brenda B. - Upper Marlboro, MD | Jun 2021
Corey is such a great help!
Victoria C. - Canton, MI | Jun 2021
The level of detail and follow up from the entire team made the entire process easy for me.
Karen L. - Pembroke Pines, FL | Jun 2021
There actions match what they said. No surprises. Everything went as discussed and planned.
Howard R. - Magnolia, TX | May 2021
Prompt communication and great service
Leslie H. - Silver Spring, MD | May 2021
Guaranteed Rate Inc. provided very professional and dedicated service, timely and positive response to all queries. They were always helpfull and cooperative throughout the process.
Naveed S. - Friendswood, TX | Apr 2021
Corey was great. Patient. Did not pressure. Honest about the rates.
Henry M. - Mooresville, NC | Apr 2021
Corey was great. No pressure. No nonsense.
Henry M. - Mooresville, NC | Apr 2021
They were very easy to work with and they were always there to answer questions.
Maxwell G. - St. Joseph, MI | Apr 2021
Corey was amazing thought a difficult process.
Juan M. - Atlanta, GA | Apr 2021
Received excellent service. Corey and his team are always responsive, informative and made sure everything went through successfully.
Shamela D. | Mar 2021
Corey is very knowledgeable and explains everything in great detail so that the common persin can understand it.
Dawn K. - Clinton Township, MI | Apr 2021
Excellent communication through out the process of refinancing.
Tanesha F. | Mar 2021
Because of lending officer Cory Bates what a fantastic job he did
Bilal M. | Mar 2021
Correy was amazing and very helpful and knowledgeable throughout the whole process.
Sherif G. | Mar 2021
Corey and his team were extremely helpful, clear in their explanation of the process and responsive to all my questions.
James D. | Mar 2021
Because of the service Cory Bates gave during the loan process
Stephen M. | Mar 2021
Very quick response from Corey and his team and always keep us updated with the status of the mortgage.
Siana Julissa S. | Mar 2021
We got a really good service from Corey.
Porfirio E. | Feb 2021
they were very helpful and prompt throughout the process
Rodd T. | Feb 2021
Process was easy and Corey was awesome!
Scott M. | Feb 2021
This was my second time using Guaranteed Rate. Once again, my team was extremely professional, responsive, effective and dependable. They were clearly committed to getting me a better interest rate and lower mortgage payment. And they did!
Juan M. | Aug 2020
Corey is absolutely hands down the best
Brittany S. | Feb 2021
It was so easy to do the whole process. Great communication with the company
Sheryl H. | Aug 2020
They did a fantastic job helping with my refinance. Everything was straight forward and very easy to follow during the process.
Johnathan C. | Aug 2020
They been very efficient and e-z to work with.
Armando C. | Aug 2020
Because of our top notch loan officer, Corey Bates.
Michelle L. | Aug 2020
Corey and Tracey made refinancing so easy. Their responses to questions were extremely prompt. What I thought would be a hassle ended up being such a stress free process.
Erin R. | Aug 2020
Very personalized customer service experience.
Shafeeq N. | Oct 2020
I have worked with Cory before as well as my son. He does amazing work! He is ALWAYS available anytime even though we are in different time zones. He cares how you feel, offers advice and is very kind and smart.
Tamera S. | Dec 2020
I’ve used Guaranteed Rate three times and the experience has been great each time.
Theresa M. | Aug 2020
Corey and his staff were extremely helpful and they gave the best rate out of the 7 companies I spoke with
Brendan B. | Oct 2020
Corey Bates was a great loan officer who answered all my questions and helped refi
Roman N. | Dec 2020
Cory Bates, once again went above and beyond through the refi. process.
Valerie J. | Jan 2021
Corey Bates and Tracy Dillard were so helpful through each step of the process.
Carol T. | Aug 2020
Corey Bates was always keeping me informed
Shari C. | Oct 2020
Corey Bates and the entire team at Guaranteed rate. We’re friendly, knowledgeable and most of all professional. They got the job done.
Toni S. | Dec 2020
Every one was very professional
Juanita O. | Jan 2021
Corey and Tracy were great with handling my refi and answering all my questions.
Leslie C. | Aug 2020
Corey and his team are excellent.
Catherine K. | Sep 2020
Corey Bates was great to work with
Victoria C. | Oct 2020
We ended up with a very competitive interest rate and Corey Bates (my main contact) and his partner, Tiffany Curry (loan coordinator) were both fantastic to work with - knowledgeable and responsive throughout the process.
Zachary H. | Dec 2020
Corey is a strong communicator. He listens to my needs and ensures I have a complete understanding of the process. The closing process is quick and easy. I''ve recommended him to family and friends and will continue to do so.
Sean F. | Jan 2021
Corey helped me out, easy convenient fast
German M. | Aug 2020
Great customer service and always around to answer my questions.
Renee O. | Sep 2020
Because Cory Bates is very easy and straight forward to work with.
Kristen M. | Oct 2020
Very professional and helpful with the process.
Dorrel S. | Nov 2020
Communication was top notch, everyone I interacted with got back to me in a short time frame, usually less than a day. So helpful
Brian R. | Dec 2020
Corey Bates was very professional, knowledgeable and available for questions.
Susan R. | Jan 2021
Very helpful and professional..
Phillip S. | Aug 2020
Extremely responsive customer service
Zachary K. | Sep 2020
They were fast, informative, and always available to us.
Gloria B. | Oct 2020
Corey Bates was a great contact that walked me through the entire process and I felt informed the entire time.
Daniel G. | Nov 2020
Good Service. Excellent response to questions
Dennis D. | Dec 2020
Easy to use online tools. Great customer service. Seamless experience.
Jianhai H. | Aug 2020
Corey made the whole process smooth and easy. Everything was clear and decisive. I have already recommended him to multiple people.
Daniel R. | Sep 2020
Because Corey Bates and his team were really outstanding. I've already referred two of my friends to him.
Tony K. | Oct 2020
It was a great experience working with Cory Bates’s and his team, Cory was always available to answer any questions and is knowledgeable in the field..
Gerald R. | Nov 2020
Corey was great to work with through this process
Philip S. | Jan 2021
Very good support. Was kept informed during process
Dennis D. | Jul 2020
Corey Booker, Sr was wonderful to work with. He seemed to go out of his way to help with the loan process through all the steps
Dru M. | Jul 2020
Working with Corey is easy and straight forward
David H. | Jul 2020
Extreme ease of transaction.
Carroll W. | Jul 2020
Clear communication and follow-up
Kyle W. | Jul 2020
Loan officer was tremendous, friendly, handled everything , went above and beyond for her
Lonnie T. | Jul 2020
The refi process went very easily and quickly.
Catina W. | Jul 2020
Start to finish, great experience
James C. | Jul 2020
Corey Bates was the best!!! He communicated very well through the process and if he didn’t have an answer he went and go it in a timely manner.
Terrell B. | Jul 2020
Great service! Fast! Easy! Love Corey!
Jeri B. | Jul 2020
My mom and I have both worked with Corey Bates, his Team and this organization twice now and both times we were both provided with THE best service we could possibly ask for
Sara B. | Jul 2020
Corey Bates kept me updated during the process. He was available to answer all my questions and concerns.
Michelle L. | Jul 2020
easy to get along with, good communications, answered all questions promptly, went out of their way to clear up issues.
William M. | Jul 2020
Service is great very e-z to follow, agent all ways vigilant to your needs and responses !
Armando C. | Jun 2020
Corey was fast to respond and answered all questions thoroughly
William E. | Jun 2020
For years I hesitated to refinance, because I thought it was a hassle. Corey Bates and his team showed me how easy it could be. From beginning to end the entire team was professional. The process was very easy.
Jennifer G. | Jun 2020
They were so pleasant to work with , may the process so easy
Brenda D. | Jun 2020
Everything was super easy and painless
Kelly E. | Jun 2020
Mr. Bates and his team have been very professional and efficient.
Derial W. | Jun 2020
Because I like working the broker that I have been dealing with.
Sonya W. | May 2020
Corey Bates & Lori James were great to work with
Janel S. | May 2020
They were amazing! Super easy to work with.
Courtney W. | May 2020
Excellent service in a quick timely manner!
Shima P. | May 2020
Corey Bates Goes above and beyond to answer questions and inform on pertinent issues
John D. | May 2020
Process was very simple, competitive rate, and great service from Corey
William B. | Apr 2020
I didnt have to much the service was great it was easy sailing.
Alex A. | May 2020
Corey Bates & his team made the process smooth & understandable. They clearly explained everything and are quick to respond.
Janel S. | Apr 2020
Because of Corey Bates Sr, he was a true professional throughout the entire process.
Steven I. | Apr 2020
Corey Bates and his team are the best.
Anthony A. | Apr 2020
Corey Bates made this transition seamless
Barney G. | Feb 2020
Corey Bates listened to my needs and concerns, keep me in his file until the time was right then executed my refinance smoothly.
Amy S. | Feb 2020
I have had a good experience. Everyone is professional and helpful
Celeste C. | Jan 2020
Corey has helped me twice and makes the process very easy and painless.
Theresa M. | Jan 2020
I gave Guaranteed Rate the Highest Possible rating because I received exceptional service from start to finish!
Juan M. | Dec 2019
It was really easy. Corey is fantastic; it's the second loan I've done with him and he's really good.
Dean S. | Dec 2019
It was really easy. Corey is fantastic; it's the second loan I've done with him and he's really good.
Dean S. | Nov 2019
The entire experience from start to finish was so easy, fast and convenient!
Sara B. | Oct 2019
Because it was an excellent and easy experience working with Corey and his team.
Julio H. | Oct 2019
They took their time and covered all items connected to the loan process
Iodest B. | Oct 2019
This is my second time working with Corey Bates and he has always provided exceptional service. Constant feedback, always available for any questions. Excellent service. Thanks again!
Shamela D. | July 2019
Always a great experience working with Cory. He always kept me informed with any updates and documents needed which allowed the process to be that much easier.
Himo G. | July 2019
Corey is amazing and ALWAYS helpful and I actually recommended him to my friend too!
Brittany S. | July 2019
Corey was excellent! He made me feel comfortable through the entire process.
Barney G. | July 2019
This was my 2nd opportunity to work with Corey and once again he did a phenomenal job. He made working with someone virtual the best experience. I look forward to continuing to work with Corey in any future endeavors.
Sonya W. | May 2019
The friendly staff and attention to detail, left me feeling I was in good hands. They handled the process from beginning to end and made it so easy for me.
Iodest B. | January 2019
Corey was great to work with, I had an unusual situation, but he made the loan happen. He was quite helpful and knowledgeable in every aspect of the process.
Theodore G. | February 2019
Corey is as very helpful and made the process very smooth.
Theresa M. | January 2019
My loan officer Cory made every effort to assist me with questions I had and assured me that everything was going well throughout the process.
Dawn K., October 2018
Corey Bates and the entire team were awesome! Mr. Bates was very knowledgeable, professional, friendly and accessible. When ever I called him he answered the call and if I texted him he responded quickly. I have never experienced that before. He goes above and beyond for his customers. He and team are top notched!
Sadie H. - Austell, GA | May 2022
quality service and very responsive
Andrew R. - Lynnwood, WA | Dec 2022
My loan officer Cory made every effort to assist me with questions I had and assured me that everything was going well throughout the process.
Dawn K., October 2018
Very professional, responsive and just was an all aound pleasant experience.
Kristofer B. - Federal Way, WA | May 2022
Very professional, very timely.
Terry L. - Powder Springs, GA | Jul 2022
I am very pleased with the service that I received throughout the entire home purchasing process.
Dietrich E. - Hope Mills, NC | Dec 2022
Corey was highly recommended to us by a family member and a family friend who were very pleased with his expertise, knowledge, and accessibility. My husband and I were so grateful for Corey's help and patience with the mortgage process. I was also very impressed with his response time with our questions. We wish we could rate higher than a 10.
Gerald R., October 2018
Corey Bates is great and it was the quickest close I've ever had!
Leslie C. - Royal Oak, MI | May 2022
My loan officer Corey Bates was on point from the moment we connected. He was responsive and provided us with the information we needed to get approved and to the closing table.
Sheena M. - Lilburn, GA | Jun 2022
Corey Bates and his team are awesome
Himo G. - West Palm Beach, FL | Jul 2022
Excellent service with my loan office. Great communication and follow up
Terry R. - Wilmington, NC | Aug 2022
Corey Bates was wonderful To work with.
Chounlaphon B. - Clayton, NC | Sep 2022
Corey and his team were great to work with.
Kathy C. - Palos Heights, IL | Dec 2022
Working with Corey was easy an informative!
Isaiah H. - Wilmington, NC | Jan 2023
Corey Bates was prompt with his responses and thoroughly answering any questions I had about the process.
Tashana P. - Snellville, GA | Feb 2023