What people are saying... What people are saying... Back to profile
The entire experience was AWESOME! Jordyn explained everything so we'll & worked with us through every step. She was very patient & went out of her way to make sure that every process was working for us. I would HIGHLY recommend Guaranteed Rate, especially Jordyn to any one that was looking to buy a home! She is our Rock Star.
Connie L. - Santa Fe, TX | Oct 2021
Fast and efficient. Very communicative and helpful
Kaleb K. - La Porte, TX | Oct 2021
Exceptional service and great responsed in a timely manner
Felix M. - Hockley, TX | Sep 2021
As a first time homebuyer, there were many things that I did not understand. Cheryl helped walk me through every part of the lending process and was always available. At one point, Cliff called me well after business hours to let me know he was working on my file. The entire team kept me up informed with every step of the process. I have heard horror stories about lenders and Im grateful that I did not experience any of that. 12/10 recommend.
Candice N. - Houston, TX | Sep 2021
Everyone from loan officer to closing dept helped answer all my questions and got my loan closed on time.
Bobbi H. - Friendswood, TX | Sep 2021
They contacted me every day to let me know whats going, and what was needed from me to get this done.
Danny L. - Houston, TX | Sep 2021
Been working with them for years and have 0 complaints.
Gilberto S. - Houston, TX | Sep 2021
Because you deliver what you promised
Maria A. - Houston, TX | Sep 2021
Communication was awesome,staff was friendly and knowledgeable
Morgan-Simone P. - Houston, TX | Aug 2021
Clifton and his team deliver the best, prompt service. They act quick enough, yet making sure the client understands everything thoroughly.
Valeria I. - Houston, TX | Aug 2021
In my case, GR was agile and efficient compared to large banks.
Carlos C. - Spring, TX | Aug 2021
They’re were very helpful from the beginning to end.
Kevin Z. - Houston, TX | Aug 2021
Cliff and his team are extremely helpful, and always available to respond any questions
Edgar S. - Salt Lake City, UT | Jul 2021
They Cliff Saunders and his team were always on point with helping during the process of obtaining this mortgage loan and quickly answered any questions i had regarding the mortgage process.
Alexander C. - Houston, TX | Jul 2021
Cliff and his staff were very professional and helpful.
Alfredo F. - Houston, TX | Jul 2021
Clifton was extremely helpful 24/7. He answered all of our questions.
Anel D. - Houston, TX | Jun 2021
The whole process was extremely smooth. All the staff was eager to help.
Carolina N. - Houston, TX | Jun 2021
All the team members were exceptional and brought great service at all times
Eva E. - Pasadena, TX | Jun 2021
Cliff and staff was friendly, professional, and informative.
Shatika H. - Houston, TX | May 2021
Everyone was very personable and Cheryl was great.
Ashley B. - Houston, TX | May 2021
They were very helpful throughout the whole process. They made it easy compared to others I have used.
Zachary D. - Deer Park, TX | Apr 2021
It was so easy. They are the best
Shane M. | Mar 2021
Great service, transparent, always available.
Jorge V. | Mar 2021
Very helpful, and keeps you updated
Khrystian P. | Feb 2021
They were great to work with.
James R. | Feb 2021
Guaranteed Rate made it very easy for me to refinance.
Jose V. | Oct 2020
They are good people, responsive when info is requested and everything they said upfront was followed through.
James C. | Feb 2021
They got it done when all other companies could not!
Luis R. | Oct 2020
The team stayed on top of getting my mortgage together. Always answered the phone or text.
Joshua G. | Nov 2020
Clifton and his team were very helpful and always available when we needed assistance or had questions.
Neomi C. | Jan 2021
Shae was so sweet and very helpful
Gilberto I. | Oct 2020
They got the loan approved fast and gave me realistic expectations every step of the way.
Madison R. | Nov 2020
Excellent customer service
Emerson C. | Dec 2020
Because I have been very pleased with the service.
Hollye M. | Jan 2021
The Guaranteed Rate team at this location saved my deal on the HOME of our dreams! Another loan company let me down mid-contract after my offer had already been accepted. Guaranteed Rate swooped in and saved the deal. They were transparent from the start, top notch and very efficient. I would definitely recommend them!
Cassandra M. | Sep 2020
Very professional and knowledgeable.
Stephen R. | Oct 2020
The whole process was broken down and explained nicely to me. Also, I'm a bugaboo and they were always sweet and answered my calls or responded to my emails in a timely manner. Will definitely use them again in the future.
Erica V. | Nov 2020
I’m a repeat customer, I have work with Cliffton and his team’s on my first home and I very happy and the professional work that they done on the home buying process. They make very easy and stress free. Guaranteed rate and Cliffton have my business for life
Christopher N. | Dec 2020
Guaranteed Rate succeeded when another lender failed to get a loan
Napolean M. | Jan 2021
I did not feel like I had any issues during the process and they helped me to understand each step. They kept good communication.
Rendell M. | Aug 2020
They are a great team to work with and very patient in answering question and making sure that you understand ever mortgage question. No question is a Dumb question.
Angela J. | Sep 2020
There was good information and communication through out the process. I was always clear on what I needed to move my application and loan to the next step.
Jennelle S. | Oct 2020
Cliff and his team made the process easy to understand. Everyone was fast and communicative and we able to close on time despite the pandemic and the Thanksgiving holiday!
Amber P. | Nov 2020
They were very professional and easy to communicate with and held my hand every step of the way.
Deandra E. | Dec 2020
Great people and professional
Arlonda H. | Jan 2021
i was happy with there fast response to everything plue informed me on every step.
Rogelio L. | Jul 2020
Quick, fast and great response from Maggie.
Jovita T. | Jul 2020
Because they helped me get my house.
Mauricio R. | Jul 2020
They were prompt and explained they process
Teresa G. | Jul 2020
They were there evertime all the time when i needed answers to questions.
Kevin B. | Jun 2020
The team is very responsive with questions that one might ask.
Mauricio C. | Jun 2020
Mr. Clifton Saunders had a lot of patience with me since I was first time home buyer and he answered every question that I had (and I had too many questions lol) He worked very hard to get me the interest rate that I wanted ?? And he is also very knowledgeable and passionate about real estate ??
Tanya M. | Jun 2020
Really well recommended and very polite and efficient
Nathaly G. | Jun 2020
The service was great and communication too, but I do not have any other lender to compare it to.
Carolina A. | Jun 2020
My process was seamlessly easy with Cliff and his team.
Akeia M. | Jun 2020
The are very on top of things and are always willing to answer questions
Corrina R. | Jun 2020
Excellent customer service and very helpful
Kevin F. | May 2020
Friendly service. Always kept me informed
Jesus G. | May 2020
during the stressful time of purchasing a home Cliff Saunders answered my questions helped me understand what was going on even at 10pm
Jeff S. | May 2020
It was easy and they kept you up to date.
Celeste G. | Apr 2020
Cliff and his team kept me updated throughout the entire process. He made it easy for me to understand by answering all the questions we had in a timely manner. He was responsive and available at hours of the day and night.
Tony A. | Apr 2020
It was an easy process , specially with the App .
Arnulfo M. | Feb 2020
Reason I gave you that rate is because you have a good team and they were on top of everything.
Julio P. | Feb 2020
helped make the process super easy without any rush or stress.
Alvino M. | Jan 2020
Because its the second time my family has used guaranteed rate and both times they came trough.
Carlos D. | Oct 2019
All my questions and concerns were answered in a timely manner. Everyone was helpful and responsive.
Kathryn H. | Oct 2019
Made the process easy for a first time home buyer
Candace T. | Sep 2019
Cliff and his team were absolutely amazing! I would highly recommend them and beyond grateful for all their help.
Holly M. | August 2019
I had a wonderful first-time home buying experience with the help of Guaranteed Rate. They helped make the process smooth and enjoyable! I am very grateful for this experience with them and would highly recommend!
McKhayla P. | Aug 2019
Mr Cliffton Saunders and his team where very professional, friendly and helpful.
Erick H. | August 2019
I want to again thank the team at Guaranteed Rate when everyone else was saying I couldn't get approved because of starting a new job. The team kept working with me and got it done now I'm in my cozy cute home thank you everybody that made it happen at Guaranteed Rate...
Daniel S. | July 2019
The entire team made my experience very easy and worry-free!
Jeanette L. | July 2019
Cliff Saunders and his team went above and beyond what I expected in service and respect for me as their customer. They were with me every step of the way. They kept me in the know of everything going through the process. I appreciated everything they have done for me. They even offered the home insurance service that I was not even aware Guaranteed Rate provided. I am more than happy with Cliff Saunders, his team, and Guaranteed Rate.
Kalininia F. | July 2019
I love the experience with working with Cliff, Daniel and Michelle. Thanks so much for your patience and assistance.
Tina G. | July 2019
The service and attention received from the staff was beyond great!
Marisa A. | March 2019