Who is your typical customer and what questions do they typically have?
First time home buyers are my typical customers. They ask me the basics " How and what".
What specific steps do you use to help your customers find the best home loan for them?
When making the biggest purchase of your life, especially if its your first time you are going to have many questions. Ask may questions as possible. Make sure you explain your short- and long-term goals, that does play a big factor when it comes to your loan.
What are the top 3 misconceptions people have about the home loan process?
1) You need 20% down 2) You cannot qualify for a mortgage with student loans 3) You should find a place before applying for a loan
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
Guaranteed Rate has an amazing knowledge center on our website for buyers who want to do more research. Speaking with a loan officer first is always a great resource.
What provides you with the most satisfaction in your job as a Loan Officer?
The excitement on my client's face when they get the keys to their new home. It truly is very special to be a part of someone’s home purchase. Also receiving referrals from clients is one of the best compliments I can receive.
Tell us something that makes you unique or something wacky, yet interesting about you?
Occasionally I will road trip to different states to try crazy or popular food that was featured on the travel channel haha.