What people are saying... What people are saying... Back to profile
Due to the attention to detail and outstanding customer service provided throughout our mortgage refinancing experience. I have made the decision to use Guaranteed Rate on my future second home mortgage.
George I. - Pembroke Pines, FL | Apr 2022
Services provided were very helpful, informative and professional. Any inquires or concerns were addressed promptly.
Amber V. - North Miami Beach, FL | Apr 2022
Damien was very helpful through whole process. He was patient and very knowledge. The process of the loan was very smooth and easy. Customer Service was amazing
Laura V. - Hialeah, FL | Apr 2022
Damian and his team was extremely responsive and transparent with all information needed to make this major life decision.
Natasha V. - Miami, FL | Mar 2022
Damian was very helpful throughout the process.
Yoslay P. - Pembroke Pines, FL | Mar 2022
Loved the customer service provided. The above and beyond helping attitude.
Karla S. - Miami, FL | Feb 2022
Damien Ramirez always helps to make the process easy and smooth, he is a great professional.
Valeria D. - Pembroke Pines, FL | Jan 2022
Honestly, Damien was the best. I can’t imagine anyone making the home buying experience easier. Amazing customer service.
Michael C. - Doral, FL | Dec 2021
Damien was excellent and helped me from start to finish during the purchase of my first home, I will highly recommend him to family & friends.
Justin H. - Miami, FL | Dec 2021
Super responsive, thorough in their details and explanations, knowledgeable, and made me feel like they had a real interest in my home purchase.
Marta D. - Miami, FL | Dec 2021
SO FAR THEY HAVE BEEN UP FRONT WITH ALL PAPER WORK
Charles C. - Miami, FL | Nov 2021
Professional staff, always available to answer questions and/or concerns with process.
Alejandro P. - Miami, FL | Nov 2021
We were very pleased with Damien. He made the process seem less. He is attentive to providing outstanding service and a professional.
Lilia B. - Coral Gables, FL | Nov 2021
The process was quick, broker communicated well, and it made the experience great.
Richard M. - Cutler Bay, FL | Oct 2021
Smooth and seamless process. Staff is patient in explaining the process along the way.
Luz E. - Miami, FL | Oct 2021
We were very unsure with many aspects of the market. Damien at Guaranteed Rate was accessible and extremely clear every step of the process. The follow up could not have been better from everyone involved.
Robert R. - Miami, FL | Aug 2021
Easy to work and communicate with.
Roberto S. - Coconut Creek, FL | Aug 2021
The service i was provided was second to none. Every single person I spoke to was knowledgeable, professional and caring. Starting with Damien Ramirez. He made me feel comfortable and made this entire process easy and stress free. Special shout-out to Sherry Wagner and Domenica Reinbott. You were all amazing. Thank you so much for everything.
Michael O. - Miami, FL | Aug 2021
Process was easy and simple. Very knowledgeable and were able to answers all my questions and guide me in the right direction.
Vanessa R. - Miami, FL | Aug 2021
The service rendered was helpful and professional.
Luis O. - Miami, FL | Aug 2021
Damien was always very helpful and available for any questions
Andrew M. - Miami, FL | Aug 2021
The team was very helpful and made my house buying experience super easy.
Edward T. - Cutler Bay, FL | Aug 2021
Right from the beginning of my inquiry for refinance, I was educated on the process. I was given detailed response to questions, which allow me to move forward with a better understanding of my options.
Marilyn R. - Miami, FL | Jul 2021
Because we are very happy with guaranteed rate and how easy it was to purchase our home
Charles L. - Miami, FL | Jul 2021
My wife and I had the pleasure working with Agent Damien Ramirez whos professionalism, knowledge, and attentiveness was very much appreciated and helpful throughout the entire process. Damien would answer and explain all our concerns. I would most definitely do business with Guaranteed Rate again and recommend them to family and friends
Daniel F. - Miami, FL | Jul 2021
Damian from Guaranteed Rate has provide an amazing service and I am always glad to go back to him for and Mortgage loans and he is always available for any questions and makes us feel like family of Guaranteed Rate
Elizabeth S. - Miami, FL | Jul 2021
I received, personal, honest, fair and experienced service, which empowered me to make educated decisions
Gilad N. - Coconut Grove, FL | Jul 2021
The excellent service that Damien provided was instrumental in securing our purchase of this property.
Alejandro P. - Miami, FL | Jun 2021
Had a really smooth home buying process. Damien and his team were amazing! Always responded quickly to any calls or emails I send them about anything along the way.
Michael A. - Miami, FL | Jun 2021
because my agent was very helpfull through the closing process
Jorge G. - Cutler Bay, FL | Jun 2021
Easy and professional closing process.
Ziad E. - Palmetto Bay, FL | Jun 2021
They simply get the job done and guide you all the way through the process!
Coral R. - Cutler Bay, FL | Jun 2021
They were profesional and provided a good customer service.
Yadira L. - Hialeah, FL | Jun 2021
I have Guaranteed Rate this rating because I was incredibly pleased with Damien and the Guaranteed Rate team. Damien walked me though every portion of this loan and had the patience of a saint. He explained everything in laymen’s terms and made understanding a loan process very simple.
Jennifer V. - Miami, FL | May 2021
They were great and easy to work with. Always answered every question I had. Damien Ramirez was great to work with.
Jesus F. - Miami, FL | May 2021
Outstanding customer service and timeliness in communications throughout the entire process
Roberto S. - Coconut Creek, FL | May 2021
The customer service from me Damien Ramirez and the experience throughout was beyond exceptional.
Evelyn M. - Hialeah, FL | Apr 2021
It was a smooth process and everything was explained to me in detail.
Melanie G. - Homestead, FL | Apr 2021
Damien and his team are amazing from beginning to end. Responsive to all calls and great at guiding and explaining the process.
Alexis D. - Palmetto Bay, FL | Apr 2021
Damien RamireZ provided great customer sevice And was always available to answer all of my questions.
Barbara B. - Coral Gables, FL | Apr 2021
I received my loan approval in record time and I was able to close on my house within 3 weeks
Marie D. - Palmetto Bay, FL | Apr 2021
I had a great experience working with Damien he was very helpful through the whole process and got me a great interest rate
Guillermo M. - Cutler Bay, FL | Apr 2021
The team was amazing. Always a step ahead.
Jennifer A. - Miami, FL | Apr 2021
All support and guidance during this process
Cristian B. - Miami, FL | Apr 2021
I had a great loan officer walking me through the whole process with a competitive rate.
Timothy C. | Mar 2021
Excellent Customer service.
Luis D. | Mar 2021
Tremendous customer service and communication throughout the process.
Christopher R. | Feb 2021
The hole process was explained step by step
Ana B. | Feb 2021
Damien is very professional and knowledgeable
Diana R. | Sep 2020
The experience was smooth and the steps were clear to follow. The service was 100% dedicated in my best interest.
Michel-Ange B. | Dec 2020
Damien Ramirez and everyone involved are very professional and we are more than satisfied with how quick and easy was to buy and refinance with Guaranteed Rate.
Leodan A. | Feb 2021
Communication was always very open between Damien and I which lead a smooth from start to finish.
James D. | Sep 2020
I had a good experience on the refinancing process
Vivian M. | Dec 2020
Excellent communication and service.
Mileydis S. | Sep 2020
Damien was incredibly helpful and accessible - if other representatives are like him then any friends / colleagues would be sure to have similar experiences.
KRYSTEL G. | Nov 2020
From the beginning to closing, the team was a tremendous help.
Victoria A. | Dec 2020
Very professional! Quick and easy!
Ernesto S. | Aug 2020
Absolute great company and Damien Ramirez and his team was an absolute pleasure to work with
Adriana R. | Sep 2020
Mr Damien Ramirez and his fellow coworkers always keep me informed of all updates and process. The loan process was very smooth and the documents upload feature was awesome. I am very happy to have chosen Guaranteed Rate and, will definitely spread the word to others purchasing a home. Thank You Damien (and colleagues) for making this a pleasant / worry free process!
Carlos A. | Oct 2020
Damien was very helpful and guided us thought the entire process
Ricardo C. | Dec 2020
It was easy to communicate and in the world of just emails, my mortgage broker didn't hesitate to use the phone
Jason D. | Aug 2020
Excellent diligent service. Above and beyond.
Maria G. | Sep 2020
They made the process smooth and easy
Omar C. | Oct 2020
They were there from the beginning to end guiding you to make sure you understand everything.
Coralie A. | Nov 2020
Assistance through process, ease of application/completion of process
Brandon B. | Dec 2020
Damien and the team were great. They communicated everything clearly and responded to inquiries promptly.
Barbara P. | Jan 2021
Guaranteed Rate provided a service that was beyond my expectations.
Martine C. | Aug 2020
The process was smooth and easy.
Jose B. | Sep 2020
We had an overall excellent experience. Would highly recommend.
Cynthia M. | Oct 2020
excellent service prompt response to any doubt about the process availability financing
Carlos S. | Nov 2020
Easy process and enjoyed working with the team. They were responsive and thorough.
Andrew M. | Dec 2020
Damien Ramirez was the best. His communication skills are top notch and always responded back quickly. Didn’t matter the time or day of the week. After speaking with 3 different lenders Damien was the one who came through.
Chad L. | Jul 2020
Damien and his team provided the best mortgage experience I have ever had.
Peter M. | Jun 2020
Dedication and attention to the customer was above and beyond.
Ernesto C. | Jun 2020
Because of Damien Ramirez did an excellent job
Milton M. | Jun 2020
Great expertise and great communications.
Bita S. | Jun 2020
The two people that I had the pleasure of working with were extremely knowledgeable which made me feel comfortable throughout the whole process. It was also great that I could always reach them via phone, text or email and get a response immediately. I couldn't have asked for a better team to work with to help me meet my home financial needs.
Lizette F. | May 2020
Speed and ease of transaction...Transparency was kept through out
Michael B. | May 2020
Damien and his team performed excellent work!
Henric B. | May 2020
Damien Ramirez is knowledgeable, was available at anytime with questions we had, professional at all times, and very sincere throughout the entire process of our refinance. The systems used by Guaranteed Rate were very user Friendly. Debbie was also very kind and did everything possible to assist when I needed it.
Yosvany S. | Apr 2020
Great customer service and very informative
Kunvui C. | Feb 2020
I was very pleased with the service
Leda L. | Feb 2020
They went above and beyond with excellent service.
David D. | Feb 2020
Love the customer service and it was a very smooth process for my family and I.
Karla S. | Feb 2020
Damien, My loan officer was with me throughout the whole process and answered all of my questions without hesitation.
Christopher R. | Feb 2020
Damien Ramirez went the extra mile in helping us to get the best deal and through the process
Alfredo C. | Dec 2019
Professional, prompt, empathetic.
John B. | Nov 2019
Because they are very professional,and made my life easier
Yunaisy C. | Oct 2019
Aside from Dealing with Damian who has always been a professional person, Guaranteed Rate was a great experience from start to end.
Otilio B. | Nov 2019
Service and experience was awesome. It was a little to easy of a process. customer service was great and friendly.
Juan M. | Sep 2019
Thank you Damien for everything. Everything went better than what I expected. I appreciated and most definitely if I know anyone that is looking to purchase a home I would recommend you with my eyes close. It was a great team work overall.
Elizabeth H. | July 2019
Damien and his team made the process very easy and took the time to explain and answer any questions we had. They made what could be a very stressful situation very smooth.
Tina H. | July 2019
Would like to thank Damien Ramirez for all his help and for helping me to make it happen.
Elizabeth H. | July 2019
Damien Ramirez was superb. He went above & beyond to get this deal for me in a very limited time. I am very satisfied and will definitely recommend Guaranteed rate to everyone i know. thank you, Damien!
Alain C. | June 2019
Everything went very good and smooth
Idalberto S. - Miami, FL | Jul 2022
The process was very fast and our loan officer Damien is very knowledgeable and professional very informative and helpful every step of the way, and all members that were involved in the process of buying our first home were exceptional as well we are very pleased and happy new home owners. Thanks Guaranteed Rate and Damien Ramirez.
Leodan A. | June 2019
excellent service and timely completion
Adrian Q. - Homestead, FL | Jul 2022
It was so great to meet with you earlier today. I am super excited to start this new venture with you and Guaranteed Rate so I'm sure I'll be very busy this weekend working on all marketing materials. I'll take a look and will get back to you with any questions. I love Gateless already! Thank you so much for your time and for reaching out to me!
Gioconda V. - Realtor | February 2019
The team was always available to answer my questions and was very responsive
Marcos D. - Doral, FL | Jun 2022
Process was easy and Damien was amazing
Ezar G. - Cutler Bay, FL | Jul 2022
Damien was transparent and did not promise anything he could not deliver. Extremely honest and professional.
Rafael G. - Miami, FL | Aug 2022
Easy process.. everyone was very helpful
Martin C. - Miami, FL | Dec 2022
My loan officer (Damien Ramirez) did not only make it an easy application and approval process, but always made sure we understood every step. Definitely will recommend Guaranteed Rate!
Jovanny E. | December 2018
Damien was excellent, very helpful and thorough.
Todd D. - Palmetto Bay, FL | May 2022
Because the one person alone, Damien Ramirez.
John R. - Miami, FL | Jun 2022
My experience was fantastic
Felix S. - Homestead, FL | Jul 2022
Excellent customer service, always responsive and outstanding support through out all the process
Carlos B. - Fort Worth, TX | Aug 2022
Because , Damien R. came in person to my home, He revised every document, so I feel secure what G.R was doing.
Fatima N. - Miami, FL | Oct 2022
The service and personal attention we received from Damien Ramirez and his team was exceptional and beyond what we were expecting! His knowledge of the local and national market and his commitment in finding us the best rate helped us in our search for our home. As first time home buyers everything was new to us and the most important thing we wanted was someone we could trust. He and his team were there for us every step of the way. I'm glad we chose his services and would recommend Damien to anyone buying a home.
Anabel F. - Cutler Bay, FL | Dec 2022
DAMIEN R. IS EXTREMELY PROFESSIONAL.
Hugo G. - Miami, FL | Feb 2023
Damian was extremely Knowledgeable and made the process seamless.
Natasha V. - Miami, FL | Apr 2023