What people are saying... What people are saying... Back to profile
Dan and team were incredible. They did in a few weeks what another lender couldn’t figure out for months.
Roger G. - Hinsdale, IL | Apr 2022
Great effort and result from the rate team.
Christian C. - Paoli, PA | Apr 2022
Fantastic service team and constant flow of communication along the way. Could not have been more impressed with the GR team compared to other mortgage companies.
Charles C. - Marietta, GA | Apr 2022
Dan & his team are amazing. They make the whole process so easy.
Shamus M. - Austin, TX | Apr 2022
I felt like everything was explained well during the process.
Andrea C. - Chicago, IL | Mar 2022
They have done two mortgages for me and the experience was quite good. A lot of people resources and great technology.
Steven N. - Atlanta, GA | Mar 2022
Dan and his team are top notch! From the time of application, to scheduling closing, his team is knowledgeable, professional, and proactive. Looking forward to my next experience with Guaranteed Rate
Alexander G. - Bradenton, FL | Feb 2022
Efficient and good communicators
Sharon M. - Watertown, MA | Feb 2022
great communication on where I was in the process, friendly associates, ability to upload documents, microsite
Amelia S. - Memphis, TN | Feb 2022
Communication was very good and they were easy to deal with
Joshua F. - Lewisville, NC | Jan 2022
Exceptional service and a great team!
Matthew O. - Red Cliff, CO | Jan 2022
Exceptional service from the full team and a great result.
Jonathan M. - Winnetka, IL | Jan 2022
speed and ease of executing to transaction.
Steve H. - Inlet Beach, FL | Jan 2022
Very easy process and nice people
Luis P. - Chicago, IL | Dec 2021
Everything was so easy and stress free.
Janice U. - Temecula, CA | Dec 2021
Fast and efficient process and great rate.
Brad W. - Mill Valley, CA | Nov 2021
Everything is online. Online signing. Online paperwork. Love it.
Hector M. - Chicago, IL | Nov 2021
Excellent service, transparent process,
Pamela C. - Franklin, TN | Nov 2021
Because they were efficient, timely and had a great rate.
Robert C. - Ashburn, VA | Nov 2021
very responsive to all inquiries and worked loan through on abridged timeline
Frederick N. - Seattle, WA | Oct 2021
Dan Gjeldum and his team are Next Level good. They made the process so smooth and easy.
Shamus M. - Austin, TX | Oct 2021
Dan, Lisa and team are extremely responsive and made the process easy.
Jeffrey R. - Webster Groves, MO | Oct 2021
The team I was working with (Dan Gjeldum) was excellent -- great personal demeanor and professionalism!
Patrick O. - Burr Ridge, IL | Oct 2021
Ease of process and professional to work with
Nicole J. - Santa Ana, CA | Oct 2021
So fast and made the process go as efficiently as possible. Constant communication and friendly team!
Samantha S. - Nashville, TN | Oct 2021
everything was handled very well and i got a great rate
Noelle P. - Western Springs, IL | Oct 2021
Team was great, process was amazing, quick and efficient. They kept me updated every step of the way.
Kelly S. - Middletown, CT | Oct 2021
Great communication throughout the process.
Amanda D. - Chicago, IL | Oct 2021
The process runs like a well oiled machine.
Marian E. - Schwenksville, PA | Oct 2021
Generally seamless process. Everyone was expert at their piece of the process.
Amy B. - Western Springs, IL | Oct 2021
Very easy. Alays available for questions. seamless process
Cheryl M. - Yorkville, IL | Oct 2021
Dan G and Team solved every problem I had and were there for me with solutions to issues I needed to better understand.
Misty J. - Chicago, IL | Oct 2021
Easy to reach, talk to. Gave me answers I could understand.
Artyce J. - Cave Creek, AZ | Oct 2021
No issues. Dans team was great
Nicholas K. - Vernon Hills, IL | Aug 2021
Dan was very helpful and responsive
Sarah B. - Ann Arbor, MI | Sep 2021
Very kind, knowledgeable and helpful
Vickie F. - Dania Beach, FL | Sep 2021
Outstanding customer service from Dan Gjeldum and his team- time after time.
Thomas O. - Hinsdale, IL | Aug 2021
Because Dan Gjeldum was amazing.
Brian G. - Bethpage, NY | Aug 2021
Dan Gjeldum — he is a pro
Robert O. - Winnetka, IL | Aug 2021
My loan officer Dan was very attentive and informative and the process was extremely easy, fast and efficient.
Jose L. - Northlake, IL | Aug 2021
The process was seamless and the team communicated every step of the way.
Marc W. - Chicago, IL | Jul 2021
smooth transaction front to back
Craig B. - Wheaton, IL | Jul 2021
Seamless, painless experience.
Norton S. - Farmington Hills, MI | Jul 2021
Because this is our third time using GR and won't consider using any other Lender/Broker. I have already recommended GR to anyone who asked who we use.
Bryan F. - Chicago, IL | Jul 2021
Great service, very easy to use portal, and great rate!
Brian L. - Bethesda, MD | Jun 2021
Outstanding customer support
Joseph P. - Birmingham, MI | Jun 2021
I have recommended GR and will continue to do so.
Matthew H. - Chicago, IL | Jun 2021
Attention to detail, ability to take the time to explain and the outstanding, above and beyond service!
Kristine L. - Scottsdale, AZ | May 2021
The e-Close process was amazing.
Michael M. - Mequon, WI | May 2021
Fast closing, great service
Michael R. - Aurora, OH | Apr 2021
Quick turnaround and consistent communication
Alexander G. | Mar 2021
The service was exceptional from beginning to end.
Gary L. - Clarkston, MI | Apr 2021
Our team really bent over backwards to help us. They were very helpful in answering questions and proactive in getting information from other vendors.
Deborah H. | Mar 2021
Dealing with everyone at guaranteed rate was a pleasure. Every time I reached out my questions were answered by email or someone called to speak to me directly. All good people to work and interact with.
Damian R. - Haymarket, VA | Apr 2021
The process was easy and went well.
Michael W. | Mar 2021
Dan Gjeldum and his team were great to work with. He made everything very easy and seamless.
Kaylea W. | Mar 2021
Overall an easy way to manage an application for a mortgage or refinance. Good people.
Maurice A. | Mar 2021
They were rapid and you can do all on line.
Bradley F. | Mar 2021
Unbelievable response to inquiries, super helpful and patient with all of our inexperience in their field
Michael G. | Feb 2021
Reliable, professional and customer focused employees, and personal touch
David P. | Feb 2021
Pretty seamless online experience
Theodore P. | Feb 2021
No issues. Clear information, no hidden fees, responsive support whenever I reached out.
David B. | Feb 2021
Great service and communications every step of the way - very easy process
Donald D. | Feb 2021
Fast response. Good service
Jeremy S. | Feb 2021
Excellent communication throughout the entire process, quick turn-around, and the virtual process was seamless.
Alison S. | Feb 2021
Easy to work with. When I had a question I could get a response almost immediately either by phone or email. Was never left wondering if my loan was moving forward.
John D. | Feb 2021
Easy process - good communication through out
Christoph R. | Feb 2021
Dan made the process very easy and his team kept us updated on the process. They replied to our questions in a timely manner. They got it done!
Ricky A. | Feb 2021
Dan Gjeldum and his team were knowledgeable, responsive, and professional. We loved working with them! Truly the best in the business.
JANEL D. | Feb 2021
Because the team I worked with went above and beyond to help with every aspect of the process.
Justin F. | Feb 2021
Very responsive and easy to work with
Zachary J. | Sep 2020
As always - you got my deal done quickly and at a great rate. Everyone was helpful and worked hard to get us done on time.
James H. | Feb 2021
Ease of transaction process; great rates.
John L. | Sep 2020
What an amazing experience! So thorough and straightforward. I have never had a financing go so easily ever.
Randall C. | Sep 2020
Superior service and efficiency -- as always!
Donna N. | Sep 2020
Process was relatively effortless. Website kept you up to date.
Joan B. | Sep 2020
Very responsive in answering questions
Sophia H. | Aug 2020
Friend, professional, and quick.
Julien J. | Sep 2020
Extremely responsive to all questions and calls
Clifford P. | Dec 2020
Dan Gjeldum and his team were outstanding. Very professional and very personable. They kept me informed through the entire process of securing a mortgage. They worked on my behalf given I have less than stellar credit bureau ratings.
Jane R. | Aug 2020
Easy processes, fully answered questions to complete satisfaction
Thomas N. | Sep 2020
The teams responsiveness and assistance through the process
Dustin D. | Dec 2020
Service from the team was excellent
Brenda W. | Aug 2020
Very efficient. Great communication. Highly responsive. Made the process super streamlined.
Brook C. | Sep 2020
Very easy loan process. Very responsive.
Darryl W. | Dec 2020
Dan Gjeldum and his team are the best of the best.
Maria Z. | Jan 2021
Very easy to work with. The process was smooth and efficient
Ryan W. | Aug 2020
Guaranteed Rate simplified what is otherwise a stressful process. Rate offered a competitive low interest rate. The loan officers were very helpful and available for all our questions. The online portal and loan checklist is excellent for keeping one on track.
Anastasios K. | Sep 2020
Process was smooth, lots of communication & support, and loved that it was all digital
Jeffrey B. | Dec 2020
Great rate and efficient process
Nicholas J. | Aug 2020
Dan and his team are amazing.
ROBERT O. | Sep 2020
Fast efficient and professional!!!
Murray E. | Oct 2020
Excellent customer service and attention to detail.
Mark L. | Dec 2020
Kept me informed. Responsive to my requests.
Mary M. | Aug 2020
Had a really easy finance experience.
James F. | Sep 2020
They helped me a lot even with horrible underwriter demands
Matthew F. | Oct 2020
The team was very responsive and helpful & the process was good from a user experience (uploading documents)
Christopher D. | Dec 2020
The team was very responsive and professional when I had questions. They also proactively sent emails which were helpful to me.
Mira R. | Jan 2021
great experience, did what they said, all worked out.
Gary B. | Aug 2020
Great experience. The entire process was quick and easy.
Peter R. | Sep 2020
Quick and friendly responses to our questions - made the transaction easy!
Colleen R. | Nov 2020
Process was easy. Personnel were very responsive and helpful.
John M. | Dec 2020
Very efficient and effective operation. Made the task easy!
Nicholas J. | Jan 2021
It was a great experience and process.
PAMELA M. | Aug 2020
Entire staff was kind and helpful.
Christina L. | Sep 2020
Fantastic rate and great service and experience with the team.
Gerald W. | Oct 2020
We have used Guaranteed Rate twice now and feel a great deal of trust in the company to treat us fairly and not put our financial and identity information at risk.
Jeanne P. | Nov 2020
Dan was great to work with and very responsive.
Robert H. | Dec 2020
easy to submit all necessary information online and overall thorough process
Jennifer K. | Jan 2021
They were easy to work with even through COVID and very communicative
Nicole F. | Jul 2020
GR provided a very good customer experience.
Jeremy W. | Jul 2020
Outstanding personal and professional attention
David P. | Jul 2020
Some confusion around the closing - wiring funds, scheduling of notary to come to our home. Lisa did a great job stepping in to resolve everything. Her customer care is exceptional!
Diana K. | Jul 2020
Dan and crew have been great to work with. Everything has been simple (Pre and During Covid) to figure out and guidance and responses have been timely.
Brett C. | Jul 2020
constant communication and great service throughout the process.
John C. | Jul 2020
Dan and his team were great throughout the process.
Nicole J. | Jun 2020
Great rate, service, timely and responsive support and an easy online process!
Kimberly C. | Jun 2020
Outstanding responsiveness and customer service. It's all about relationships and I have a trusted one in Dan Gjeldum and his team.
Thomas O. | May 2020
They were very easy to work with and very responsive. They took the time to explain things and walk me through what I had questions about.
Abby L. | May 2020
Very smooth process of our REFI
Erin P. | May 2020
From start to finish, the experience with Guaranteed Rate was outstanding. Dan and his team were able to address all of my questions in a prompt & professional manor while sticking to all of the expected timelines even after moving our closing date up.
Alexander P. | May 2020
Ease of service and availability to speak with Dan and his team.
Douglas Q. | May 2020
They made the process painless.
Alfonso Q. | May 2020
Easy process, digitally savvy, great rate, great service
Vincent B. | May 2020
Fast response, easy process, kind staff
Hamik B. | May 2020
High touch, very response client service. Most all forms and signatures done online. Very simple processes.
Jeffrey T. | May 2020
You did a good job but I don’t know anyone who is shopping for a mortgage right now so I couldn’t say it’s likely that I’ll have an opportunity to recommend this company
Mary M. | May 2020
Entire team was efficient. Saved money on home and auto insurance too.
Steven C. | May 2020
We've had several excellent experiences with Dan and his team at Guaranteed Rate now, and happily recommend them should the opportunity arise.
Thomas H. | Apr 2020
They were truly amazing at every aspect of the process
Margarita L. | May 2020
Professional experience from beginning to end.
Robert S. | Apr 2020
Great service, easy process
Amanda W. | May 2020
Good service. Accurate. Responsive. Met deadlines
Thomas M. | Apr 2020
All was excellent, rating, efficiency, effectiveness, relationship, quality... etc...
Stephane L. | Apr 2020
Dan Gjeldum and Lisa Burgos were great to work with.
Russell D. | Apr 2020
Responded quickly and were very available to answer my questions.
Courtney K. | Apr 2020
Painless process, flawless service
Brian S. | Apr 2020
Great service and expertise
Adam B. | Apr 2020
Very nice people to work with.
Alex B. | Apr 2020
Ease of uploading documents etc.
Amy G. | Mar 2020
Very efficient and professional
Chandragupta V. | Mar 2020
Knowledgeable and responsive service.
Randall M. | Mar 2020
Very responsive, gave us a chance to lower our rate when rates dropped.
Adam G. | Mar 2020
Everyone was very helpful and always accessible.
Daniel H. | Mar 2020
They were attentive and professional.
S. Michael R. | Mar 2020
Dan G was very responsive, and got us a great rate.
Nicholas J. | Mar 2020
Quick, friendly, efficient service. Easy online process.
Laura E. | Feb 2020
This is my 3rd transaction with the team in 3 years. I continue to be wowed by them. I had some personal challenges during this transaction and they did everything they could to keep us on track. I absolutely love this team and will keep referring everyone to them because I know they will always be in good hands.
Wendy T. | Jan 2020
We worked with Dan for our mortgage approval process and he was great. He walked us through the process and was very helpful in explaining how everything worked. He was also quick to repsond when it came time to get us our preapproval letter. He’s an all around nice guy and helped make our homebuying process go smoothly.
Sarah S. | Oct 2019
Dan and his team helped us refinance twice. A few years ago we had an ARM ready to expire. He worked with us to find the beat rate and did a lot of work to keep our fees very low. A few months ago, he reached out to alert us to the fact that rates dropped significantly and he identified us as being able to save with a new mortgage. His team is professional, efficient, and friendly. I highly recommend Dan and his team at Guaranteed Rate.
Josh R.
I really enjoyed working with Dan and would strongly recommend him! I worked with him and his team to get a mortgage for a condo. They were very professional, responsive, friendly and knowledgeable and really helped me understand the process. They were flexible with dates when they changed a couple of times and made things work. Much of the process is automated on their website (which is really nice) and they were also available real time to answer my questions and give me insight when I needed it.
Mira R. | Jan 2020
Dan and his team are THE BEST! We are first time home buyers, and they were super helpful and quick with answers to questions and excellent with communication all along the process. 10/10 would recommend!
Jeremy O. | Jan 2020
Good service, competitive rate.
Andrew B. | Dec 2019
Very responsive. Helpful when we couldn’t upload our documents.
Martha S. | Dec 2019
The team was very responsive, knowledgeable and friendly.
Mira R. | Dec 2019
Our loan officer (David Dakoske) made the process extremely easy and was responsive to all questions through the process.
Ben N. | Dec 2019
Everyone on Dan Gjeldum’s team was extremely knowledgeable. They helped me understand every step throughout the whole process.
Molly B. | Dec 2019
Good service, competitive rate.
Andrew B. | Dec 2019
Good people straight forward process
Sean M. | Oct 2019
Very proactive process to ensure you were set up for success. Liked the way they supported getting credit situation cleared up and supported the overall process. Liked the on-line process that made it smoother to conduct business. Towards the end of the process it seemed that we had a lot of people to deal with and the information did not flow as smoothly as it should have to make for a seamless process.
Craig R. | Aug 2019
Very helpful folks and enjoyed the electronic signing of documents, a real time and convenience benefit. Thanks again for all your help!
John S. | July 2019
Everyone I worked with at Guaranteed Rate was great!
Lawrence P. | July 2019
We loved working with the Grate team! Everything was so smooth and we closed on time!
Chelsey A. | June 2019
Dan G was awesome, made it a breeze to get the whole loan processed approved.
Edward T. | March 2019
4th time using GR for a mortgage/refi, and 4th time in a row that I've been incredibly impressed and grateful for the level of service provided. Thank you very much to Dan and his team for helping us to purchase our dream home!
John L. | January 2019
Amazing staff. Extremely professional, would highly recommend to people who are serious about buying a home for the fist time.
Kevin M. | December 2018
Dan Gjeldum, Ryan Anderson and Jenna Miller + team made an otherwise painful process easy, manageable and stress-free. They clearly detailed the process and were super helpful. Will definitely recommend Guaranteed Rate and this team to friends and colleagues.
Michael S. - October | 2018
I really appreciate the urgency and thoroughness of Guaranteed Rate. The loan process is normally a cumbersome process, but Guaranteed Rate made the process easy. Can't thank Dan, Ryan and Jenna enough for all of their help.
Jabarr B. | July 2018
The team at Guaranteed Rate could not have made our home refinancing any easier. Each step was clearly explained, the team worked quickly and efficiently and someone was always available to answer our questions. The team was professional, friendly and we could not be happier with the way our loan was handled. We will absolutely recommend Guaranteed Rate and will keep them in mind for any future home loan needs. Thank you!
Daniel B. | July 2018
Had a great experience. Dan at GR helped me with an entire team for the whole process of getting the loan. Very impressed with the service and their patience with answering all of my many questions. Would be happy to use GR again.
Angela M. | June 2018
Dan Gjeldum and his team made my first time home buying experience easy and comfortable. They were highly knowledgeable, quick to respond, and readily available to answer any questions. I would highly recommend them to any family member, friend, or colleague.
Kara B. | June 2018
Everyone that I worked with was very nice and responsive.
Richard B. | April, 2018
I finally have a moment to tell you how much I appreciate you and your team. I am extremely satisfied with the way you handled the mountain of paperwork and the follow ups. I would also like to mention them by name with thanks to David, Kathryn, Tara, Hannah and Keilah. Just to let you know I have worked with other teams in many different areas and none have the cohesiveness as your team at Guaranteed Rate. I will be recommending you to everyone who needs you kind of services. Also, if any of you need anything for your homes please let me know and I should be able to help you as well. Thanks, again!
Ray I.
Daniel was helpful in moving us forward throughout the process. He was very helpful and explained the process to us in simple terms.
Antonio C. – Smyrna, GA | May. 2015
The experience was so good, I've already contacted GR to inquire about about another mortgage. I liked how everything was able to be signed over the internet. Clear communication of timelines, what was going to happen and when. People answered the phone if I had a question and responded quickly to emails.
Willow T. | February 2016
This is the second time we've used Guaranteed Rate and it has, again, been a fantastic experience. The entire team is professional, knowledgeable and responsive. The entire refinancing process could not have been any easier. Thank you!
Margaret S. – Park Ridge, IL | MAR 2016
Guaranteed Rate made the home buying process simple and this was my first time purchasing a place, and as a first-time homebuyer, the process seemed utterly overwhelming and nearly impossible--until I reached out to Guaranteed Rate! I worked with Dave and Dan, and couldn't be happier. Everything was explained in a way that I could understand, and Guaranteed Rate even matched me with a fantastic realtor.Honestly,I can't imagine ever using anyone other than GR for future home purchases. I'll definitely be recommending you guys to friends/family from this point forward.Thank you for all the help!
Ashley L. – Chicago, IL | APR 2016
Daniel and team did an excellent job and made sure everything went off without a hitch.
Ryan D. – Roswell, GA | May. 2015
We have been in our new home for a few days now and have finally had a chance to take it all in - we couldn't be happier! This entire process was certainly a lot of work, but your team has been incredible through every part. Always attentive, professional, prompt and willing to help in any way. You made so much of this process "easy" for us, so we just wanted to extend a huge THANK YOU for all you did for us. We enjoyed working with you and will be sharing our experience with everyone we can. We hope you know how much we appreciate everything.
Amber H. and Nick C. - February, 2015
I have gotten loans through Dan before. From start to finish everyone that we had contact with was extremely professional and did a great job. The entire process was easy and everyone was personable and very good at their job.
Richard C. – WAUCONDA, IL | Jan. 2015
I had an excellent experience, everyone is very knowledgeable and helpful.
Rhonda M. -- 9/3/2014
Dan went above and beyond!
Claudio V. -- 8/31/2014
Dan and his team were amazing! We would definitely recommend Dan and his team to our family and friends. If in the future we need another mortgage, we would definitely return to Dan and his team for help!
Mark L. -- Geneva, IL 8/26/2014
Dan Gjeldum and his team are extremely responsive to questions and any issues that arise during the process. From providing upfront advise with regard to loan program types, advantages and disadvantages to helping make the underwriting process smooth to closing, everything was top notch!
Christopher D. -- Western Springs, IL 4/21/2014
Thank you and your team for making our home purchase run so smoothly. You all were awesome. Responsive and helpful throughout and I would recommend you to anyone in the market.
Mike N. -- Chicago,IL, 3/10/2014
Everything went really well. I really liked working with Dan. He was on time with everything and just really good.
Sarina A. -- Pine Brook,NJ 2/25/2014
"Overall everything went well. Dan is knowledgeable and his communication is quick and clear. Dan is amazing; when one of our tax documents didn't come in, he was able to resolve it quickly and we were able to still close on time. Everything went great and I felt I got a really good deal with the low rates, low closing costs, quick close and quick replies to any questions I had. Fantastic work!"
George G. -- Minneapolis, MN. -- 1/2013
"I'm very satisfied with the end result in terms of the rate, structure and convenience. All of this was done via email and a closing that occurred at my home. Thank you for the quick and efficient work Dan!"
Jeffery Y. -- La Grange, IL. -- 1/2013
"Perfect! I couldn't have asked for a better process. I was really pleased with the closing, having someone sent to my house was really great. Dan Gjeldum did a really great job, I've been meaning to call him and thank him once again! Thanks Dan!"
Samantha W -- Chicago, IL. -- 1/2013
"Everything was fantastic. Dan and the team did a great job and I received excellent service!"
Matthew M. -- Scottsdale, AZ. -- 3/2013
"To be honest, I have not heard about Guaranteed Rate before a friend recommended them but once I mentioned that I was working with you to other friends and family, I learned that several have been using Guaranteed Rate already! Dan was very courteous, knowledgeable and did a great job. The service was fast, reliable, courteous and I have already recommended Guaranteed Rate to several people for those reasons."
Elizabeth H. -- Homer Glen, IL -- 3/2013
"We are very satisfied with our experience. We asked the team to push our mortgage through as quickly as possible and they definitely worked hard to get it through and we truly appreciated the push to get our mortgage clear to close. The online application was user friendly and simple to complete. Dan definitely knew the mortgage business and answered our questions quickly! We would use Guaranteed Rate again because the very staff was very helpful, eager to get our mortgage processed as quickly as possible, and very knowledgeable about the mortgage business.
Lisa M. -- Howell, MA. -- 5/2013
"Dan Gjeldum and I go back ~10 years and he's provided me my last 2 loans. I will continue to go to him as my contact on any real estate financing needs."
Conor M. -- Chicago, IL. -- 5/2013
"Everything went smoothly and I was able to handle most of it on my own schedule and through electronic communications. The automated process was easy to submit information through and I was kept informed all the way. Dan and team handled my loan extremely professionally and were available to answer any questions I raised and emails were returned very promptly. I have done multiple purchases and refinances and this was the most efficient, professional and painless process I've experienced.
Eric H. -- Naperville, IL -- 6/2013
"Dan and David did a really great job on my loan. The closing was smooth and easy. I wouldn't use anyone else. Thanks guys!"
Timothy H. -- Evanston, IL. -- 6/2013
"My experience was wonderful! I got timely responses to all inquiries. Not only did I have a very smooth process but they kept me up to date on progress so I would know all the way through to end."
Tatjana B. -- La Grange Park, IL. -- 9/2013
"Everyone I worked with at Guaranteed Rate displayed impressive diligence and professionalism. Any questions I had were answered or responded to on the day I asked the question. The closing process was extremely smooth and straightforward. We were extremely satisfied with the rate, approval process, and ease of closing. Dan and his staff made this a successful loan process. Thank you!"
Todd H. -- Chicago, IL. -- 9/2013
"I had a very good experience. Everything was great! We moved very quickly on my application, much better than my experience with Chase! Dan was very helpful in clearing up a blemish on my credit report. Thanks!"
Robert W -- Key West, FL. -- 10/2013
"Guaranteed Rate was one of the best decisions in my home purchase process. The team was highly organized, communicative and helped to troubleshoot areas that would otherwise have been stressful during the home purchase process. Particularly as a same sex buying couple, they were extremely accommodating of laws and process. I would highly recommend the team!"
Christopher B. -- Chicago, IL. -- 10/2013
"I would rate the experience exceptional. It far surpassed my expectations in its ease of getting done. I would and have recommended Dan to friends and associates. The team again were forthright with information, stepped in and helped if/ when issued occurred. Transparency made this an exceptional experience, I knew every step of the way what where my application was in the process. This team provided always guidance, direction and needed assistance to ensure problem resolution. Bravo to this team!"
Michelle H. -- Chicago, IL. -- 10/2013
"Dan and his team were great! Everyone I worked with was patient, I asked a lot of different questions and we explored a lot of options. I really appreciated that they always get back to me in a timely fashion, and the time they took to answer my questions. It was a smooth and easy experience! Thank you!"
Charles H. -- Longwood, FL. -- 8/ 2013
I was thinking of you earlier today, I think that’s your office I pass by on the brown line. I can’t believe how big your office is. I have to say, when I was working with your staff, I felt like I was dealing with a little boutique firm. Everyone who answered the phone knew who I was and why I was calling. I got the feeling I was one of your very special clients. Please know you and your staff are doing a great job!
Susan C., Chicago, IL
Hey check out how thrilled Thomas was with Dan services! “Dan was extremely professional and organized, making for an efficient and painless loan process. All I had to do was produce proper documentation, and Dan completed the rest!”
Thomas L. -- Glen Ellyn, IL -- 12/2012
Hey check out what Michael said about Dan! “Dan Gjeldum and his team were fantastic also extremely helpful! My overall experience with Dan was quick because of his efficiency. Thanks Dan!"
Michael E. -- Chicago, IL -- 12/2012
The process thus far has been very straightforward, and your organization has done well to keep the copious paperwork well anticipated and – to the extent you're able to – as free of hassle as possible. We appreciate that. We've taken the opportunity to improve our mortgage structure a few times in response to favorable interest rates. While ‘practiced’ with the process, we could say that Guaranteed Rates' use of automation is a good differentiator.
Peter B. -- Alamo, CA. -- 11/2012
Everything went great! I felt the GR team was extremely organized and were excellent about communicating with me and giving me status updates on where things stood. I especially appreciated the thoroughness, organization and communication of (your team). Maggie processed the initial paperwork to ensure everything was filled out correctly; Dave coordinated my appraisal and expertly answered questions about the appraisal process; Senia took over once things were ready to go to underwriting and Dan stayed on top of all of it to assure we were moving forward. I felt very confident in the GR team.
Roz N. - Chicago, IL 9/2012
I have worked with Dan twice and found him to be responsive, efficient, incredibly fair and client focused. I have no qualms endorsing him at all and have recommended him in the past to others.
Rich S., Chicago, IL
Dan is a knowledgeable and deeply motivated leader who provides quality service to his business partners and clients. I have had the opportunity to work with Dan both as a colleague and as a client, and was impressed with his attention to detail in providing solid results and customer service.
Lance P., Sr Vice President, National City Bank
I worked with Dan on my first home mortgage as well as the most recent refinance of my home mortgage. Dan did an outstanding job for us, he not only was able to get me the low rate that I wanted, but he was also excellent to work with. Dan did an excellent job explaining to my wife and I the many different options that we had which allowed us to move through the process in the most pleasant and successful way possible.
Christopher G., Chicago, IL
Dan Djeldum (and team) really went above and beyond to help us put our best foot forward during the home buying journey. His partnership was critical to our success, so kudos to Dan (and team) for helping us to negotiate/ win/ close on a wonderful property, in record time, in the midst of the most competitive of markets!
Kimberly C. - Indianapolis, IN | May 2022
I would recomend Dan to anyone needing a mortgage. He is a true expert in mortgages and will always work hard for his clients. I have also known Dan as a Manager and he has had the same attitude towards his employees, he fights for what he believes in.
Marlin M., Vice President Specialty Lending Mgr
Service was excellent. Very responsive, very transparent, right on schedule. Everyone involved was helpful and professional.
Eva G. - Agoura Hills, CA | May 2022
Dan is a dynamic leader, who takes pride in setting and reaching enormous sales goals, all while providing premier customer service and enhancing employee development. Dan's sheer presence elevates the motivation and growth of all his colleagues around him.
Byron N., Sales Management, Mortgage Services III
Couldn’t have gone better/easier
Kurt C. - Chicago, IL | May 2022
process was very smooth and pretty decent communication along the way.
Menios B. - Libertyville, IL | Aug 2023
Dan has proven on more the one occasion the value of having someone you can trust to navigate the mortgage process. First in getting attractive financing secured on the purchase of our home in 2009 and again after proactively seeking me out to consider refi options as a result of the historic low interest rates in 2010/2011. The fact that friends and other members of my family have used Dan is further testament to his attention to detail and client service.
Tom O., Director at PricewaterhouseCoopers
ease and simplicity, and staff
Anissa P. - Chicago, IL | May 2022
Great customer service. Point off for virtual closing.
Scott M. - Deerfield, IL | Apr 2023
Very helpful team on getting what was need to complete the process.
Tommy P. - Boca Raton, FL | Jul 2023
Everyone I worked with at Guaranteed Rate was so kind, professional, patient, and encouraging. It was a really positive experience!
Naomi A. - Washington, DC | Aug 2023
Dan is a tremendous mortage professional!!! His knowledge, expertise and professionalism is exceptional, you are in trusted hands working with Dan. I am very proud to have Dan in PowerHouse SMART and often rely on his industry updateds to educated the best of the best in the design build real estate marketplace. It is with great pleasure for me to endorse Dan to my colleagues, friends and family!
Wendy C., President at PowerHouse SMART
The team was amazing! Thank you to Dan, Lisa Burgos, Stephanie Caliendo, and Brad Darzins!
Sharifa H. - Chicago, IL | May 2022
Dan and the Team! They were awesome. Truly professional and competent and was just a complete joy to work with throughout the process
Christopher K. - Enterprise, AL | Aug 2022
Great service. Ease of technology for loading documents
James J. - La Grange, IL | Dec 2022
I received excellent service. The team kept me informed along the process.
Guillermina O. - Corona, CA | Apr 2023
We''re repeat customers, the products, service and people have all been excellent with each purchase (and refinance) experience.
Kimberly C. - Richardson, TX | May 2023
Responsiveness, quick closing, cost
Kevin H. - Chicago, IL | Jun 2023
Dan Gjeldum should be president of GR!
James S. - Batavia, IL | Jul 2023
Everyone was super responsive, especially Dan Gjeldum and Georgann Kennay.
Jeffery C. - Barrington, IL | Aug 2023
As a owner of a real estate company, as well as being a loan officer, Dan's results and expertise are top in the market place. What he says will get done... GETS DONE! He makes it easy for every level of borrower to understand the loan process. Dan...you are the man! I appreciate all your work in the past and our team will continue to work with you in the future.
Jeff D., Owner at iTown Realty
Excellent service and communication. Very team and efficient process overall.
Sean M. - Hinsdale, IL | May 2022
Easy to work with and great people. They were very responsive and quick to answer our questions and explain things very well.
Melody C. - Chicago, IL | Jul 2022
This is the second time I used Gaurnteed Rate an the service the second time was better than the first. My loan officer Dan got me the LOWEST rate on the day he locked it up. It was the lowest rate for the previous 20 days and for the next 25 days.
Damian R. - Haymarket, VA | Aug 2022
Smooth and fast process from beginning to end.
John C. - Millbrae, CA | Dec 2022
High touch, personalized customer service.
James M. - Deer Park, IL | Jan 2023
Because Dan, and his entire team, are fantastic.
Justin F. - Boulder, CO | Feb 2023
You guys were so responsive and made the process easy.
Lillian A. - Alexandria, VA | Apr 2023
Very easy process, good communication throughout, leverage technology well.
Morgan L. - Brentwood, TN | May 2023
Exceptional timely and friendly customer service
John K. - Arlington Heights, IL | Jun 2023
Seamless process, excellent communication, overall good experience.
Maurice A. - Western Springs, IL | Jul 2023
Super responsive and helpful in a tough situation
Michael O. - Iowa City, IA | Aug 2023
Most of the process was great, Dan was very helpful walking first time buyers through the process. Our team helped us along the way. We were closing in 30 days which is a tight timeline, and it came down to the wire, and a lot of calls but we got it done.
Daniel B. - Hoboken, NJ | Sep 2023
Professional team, easy and fast process.
Todd M. - Auburn, AL | Oct 2023
We had a very smooth experience securing a mortgage with Guaranteed Rate.
Gerald E. - Manhattan, NY | Nov 2023