What people are saying... What people are saying... Back to profile
Dan French is the reason for this rate. From the first day until the last he gave me up to date information and was patient with me.
Peter John L. - Ewa Beach, HI | Jul 2021
As a first time buyer, my only issue was the lack of communication throughout the process. It was only when the news was important that we received quicker responses. It just seemed to lack in other areas.
Cristy M. - Honolulu, HI | Jun 2021
Excellent staff support through the whole application process.
Sandra K. - Waipahu, HI | May 2021
From top to bottom, the Guaranteed Rate team is first class. My first time home buying experience was made easy. Something I would be sure to pass along to anyone I know in the market.
Quinte J. | Dec 2020
They made the process very simple and were able to explain things thoroughly and clearly.
Bianca P. | Oct 2020
Pretty easy and transparent.
Orin W. | Nov 2020
Very professional honest and friendly
Angela C. | Dec 2020
I''m first buyer and out of state remote purchasing. My loan officer explained all loan process step by step and it was very smooth from beginning to end. the loan team were available anytime I needed help even holidays and weekends.
Hikaru M. | Jan 2021
Dan French and Doreen are a asset to you organization.
Danny M. | Jan 2020
customer service was great
Gail C. | Jan 2020
The communications with Michael and especially Dan, was exceptional. As such, it instilled confidence that I made the right choice with Guaranteed Rate.
Gaudencio V. | Oct 2019
We are enjoying our new home and getting settled in. Just need to tell you how impressed we were with your service we received from you. We have bought several homes (I believe we’re up to 12 different homes) and this transaction by far was the easiest. We had a couple hiccups along the way with our buyers which was stressful but we never gave the loan process a second thought because you made it flawless and quite honestly “worry free” and we thank you that! You were prompt to answer my questions early on and all of our concerns were addressed. You and your staff were simply the best and I will refer anyone I know looking for a mortgage or a re-finance to contact you. You’re simply the best!
Christine D. | July 2019
We have bought and sold 13 homes throughout the past several years and working with Guarantee Rate by far has been the best experience! Dan French was simply "outstanding" in response time, answering concerns and questions and just handling the overall process of obtaining a mortgage loan. We had so many details in this recent real estate transaction (some good and some bad), but the loan process with Dan French was "flawless" and most important to us was that is was "worry free." Honestly, I will refer anyone I know looking to obtain a mortgage loan or a re-fi loan to Dan French and Guarantee Rate!
Christine D. | July 2019