What people are saying... What people are saying... Back to profile
My team at Guaranteed Rate made buying my first home the easiest, most streamlined process.
Caitlin H. - Allentown, PA | Apr 2022
The loan process was a breeze with Guaranteed Rate and everyone in the team were always available to answer any questions I had. The entire process was smooth, quick and easy.
Sandeep R. - Philadelphia, PA | Apr 2022
They helped me when a big lender could not. Very personalized service.
Nina B. - Stockton, NJ | Apr 2022
Len Vannicola was incredible to work with and was always there answer my calls
Cathryn S. - Philadelphia, PA | Mar 2022
unintimidating process. great communication throughout.
Nicholas D. - Philadelphia, PA | Mar 2022
Great communication at all times. Very assessable.
Carolyn K. - Wynnewood, PA | Mar 2022
They were very responsive to all of my questions and issues
Mikael B. - Elkins Park, PA | Mar 2022
They were easy to work with, super communicative, and seem to have a lot of integrity.
Abby M. - Washington, DC | Mar 2022
I had the best team ever. David Frankel is a god!
Evan A. - Philadelphia, PA | Mar 2022
Communication was stellar from start to finish. Whenever I had a question, there was more than one person ready and willing to answer. The process was transparent and smooth,
Clint C. - Teaneck, NJ | Feb 2022
David Frankel and his team are patient.
Tsung-Hui Y. - Philadelphia, PA | Jan 2022
Guaranteed Rate was very well organized and very good communicators.
Christopher A. - Philadelphia, PA | Jan 2022
Very responsive, on the ball, didn't miss any paperwork, great communication within the team and with me
Erin D. - Philadelphia, PA | Jan 2022
They were super informative and extremely helpful
Michael G. - Pennsauken Township, NJ | Dec 2021
Great communication, honest and EASY!
Timothy K. - Paoli, PA | Dec 2021
Dave was patient and upfront about the whole process.
Juan G. - Wayne , PA | Dec 2021
quickly.Great professionalism. They completed the loan process expeditiously and answered all my questions.
Majid J. - Philadelphia, PA | Dec 2021
Great service and responsiveness
Rebecca C. - Abington, PA | Nov 2021
David and team were fantastic
Brenton K. - Philadelphia, PA | Nov 2021
We were first-time home buyers and the team at Guaranteed rate were incredibly guides throughout the process. They answered all of our questions, big and small, and really simplified what I understand can be quite a complicated process. I would absolutely and enthusiastically recommend them.
Rebecca F. - Philadelphia, PA | Nov 2021
They walked me through the entire process
Judith M. - Philadelphia, PA | Nov 2021
GR was very helpful in explaining the process and helping me understand what I needed to provide. They were very timely with sending/providing paperwork and very responsive to questions. The online portal was easy to navigate.
Lauren D. - Philadelphia, PA | Nov 2021
The team was extremely organized and super responsive to all of our questions through the home buying process.
Danielle R. - Philadelphia, PA | Nov 2021
Great process, quick and thorough responses to questions. Easy access to GR's staff by phone or email.
Lars R. - Cambridge, MA | Nov 2021
Excellent service, smart solutions
Christine H. - San Francisco, CA | Nov 2021
Everyone on the team were great. Especially Sean and Len. David Frankel runs a great team.
Tsung-Hui Y. - Philadelphia, PA | Nov 2021
Prompt, trustworthy, and patient with this first time home buyer!
Isabella L. - Wilmington, DE | Oct 2021
Dave, Sean, Len and Team are incredible - they keep you well informed throughout, from initial outreach to cash out closing wire being received.
David M. - Philadelphia, PA | Oct 2021
The team helped get thru some frustrating issues
Michael D. - Leonardtown, MD | Oct 2021
Everyone was very clear throughout the entire process and answered any and all questions along the way.
Theresa S. - Philadelphia, PA | Sep 2021
Very easy and efficient service
Benjamin F. - Philadelphia, PA | Sep 2021
Great customer service and extremely helpful throughout the refi process
Nicholas G. - Collingswood, NJ | Aug 2021
Associates were very approachable and easy to get ahold of.
Nathan G. - Philadelphia, PA | Aug 2021
Start to finish, Guaranteed Rate was fantastic. Outstanding team, super flexible, and extremely helpful.
Michael R. - Takoma Park, MD | Aug 2021
Really helpful and great rates
Jaquelinne M. - Philadelphia, PA | Aug 2021
Leonard Vannicola was very professional and helpful
Tinatin L. - West Chester, PA | Aug 2021
Extremely helpful and the continued communication throughout the process made it very easy to use and keep up with what was going on.
Louis A. - Philadelphia, PA | Jul 2021
Everyone on the Frankel team was personable and easy to work with. They provided honest insight, clear directions, and fast work.
Samantha H. - Willow Grove, PA | Jul 2021
The whole process was seamless, David Frankel and his team were awesome
Telisha C. - Philadelphia, PA | Jul 2021
Very responsive. Listened & answered all my questions. Secure
Loriann A. - Narberth, PA | Jul 2021
Guaranteed Rate did the best in explaining the process and answering all questions efficiently.
Sarah M. - Philadelphia, PA | Jul 2021
The team was always responsive and worked on our application quickly and efficiently.
Kami K. - Philadelphia, PA | Jul 2021
Ease of use, great service
Temitayo O. - Philadelphia, PA | Jun 2021
It is always a great experience working with David and his team.
Bradley M. - Philadelphia, PA | Jun 2021
Because Guaranteed Rate made the process smooth and easy to understand.
Maria M. - Philadelphia, PA | Jun 2021
David and his team are the bee's knees.
Courtney R. - Glenolden, PA | Jun 2021
everything went well, including getting a great rate on the $
Brian L. - Hamilton, NJ | Jun 2021
Great rates, clear guidelines, friendly associates
Marc F. - Cherry Hill, NJ | Jun 2021
The process was smooth from start to finish- everyone I interacted with was friendly, all communications were clear and easy to understand, and there were no snags.
Jennifer T. - Philadelphia, PA | May 2021
Helpful and responsive team. Almost always answered my calls and were helpful in walking me through the process. Very fast and efficient approval process.
Elyssa S. - Philadelphia, PA | May 2021
Fast and coordinated communications from team. Clear instructions.
Yue Y. - Narberth, PA | May 2021
Very responsive & professional
Corinde W. - Philadelphia, PA | May 2021
David and his team were fantastic!
Eric S. - Philadelphia, PA | May 2021
Great service. Skilled pofessionals.
John N. - Philadelphia, PA | Apr 2021
We were referred to GR by our realtor and we were able to get the mortgage rate we were looking for and David and his team were with us every step of the way!
Teresa B. - Philadelphia, PA | Apr 2021
Direct, helpful, got the job done.
Alexander T. - Philadelphia, PA | Apr 2021
Good rate; process was mostly smooth
Arthur E. - Philadelphia, PA | Apr 2021
Streamlined process, David really understood the physician/scientist salary/contract.
Sarah C. - Pittsburgh, PA | Apr 2021
Easy to work with and answered all my questions
Jacquelyn B. - Horsham, PA | Apr 2021
Great service, consistent communication, good response time when issues arose.
Ryan S. - Philadelphia, PA | Apr 2021
Working with Len was an absolute pleasure. All questions I had were answered within hours and the process was seamless and easy.
Brendan G. | Mar 2021
Good communication and I liked the ease of the online closing.
Katherine M. | Mar 2021
David Frankel got me a great rate
Celia C. | Mar 2021
Easy, easy, easy process. And David Frankel is great
Andrew D. | Mar 2021
Prompt communication and great customer service
Connie B. | Mar 2021
The experience that I had was exceptional!
Minerva M. | Mar 2021
Very communicative and reassuring. It was so easy to submit everything I needed. Who knew buying a home could be such a breeze!
Ryan B. | Mar 2021
This is our third mortgage/re-financing through Guaranteed Rate; each time it''s been easy because of Dave Frankel and his amazing work!
Joshua M. | Mar 2021
You guys are awesome! Clear, easy process and really responsive.
Patrick W. | Feb 2021
They were very responsive amd helpful!
Marguerite O. | Feb 2021
personable, seem to give a damn.
Yakov K. | Feb 2021
Great staff, helpful, understanding
Ross G. | Feb 2021
Very easy to work with! Answered all questions quickly and made the mortgage process feel painless
Juliana R. | Nov 2020
Great team to work with, got mortgage done on time as promised
Brett F. | Dec 2020
Communication was excellent, quick and detailed.
Timothy K. | Feb 2021
Because they are very good
Ernest Okechukwu O. | Aug 2020
Because they are so easy to work with and friendly
Katherine H. | Oct 2020
David and his team were thorough, yet not overbearing. I felt like I was in capable hands throughout the entire process.
Alex B. | Nov 2020
Easy to work with, loan closed quickly
Thomas C. | Aug 2020
David and his team were super helpful and responsive through the whole process.
Nicholas S. | Oct 2020
Consistently excellent service - prompt and clear management of my progress through the process
Christine M. | Nov 2020
They were responsive and helpful during the process.
Claire K. | Dec 2020
David Frankel and his team were with us for every step of our homebuying journey. They made everything incredibly easy on us, were responsive, and made themselves available for questions as we had them. We also got an amazing rate.
Emily E. | Aug 2020
David and team did a great job and I was happy with the rate I was able to get.
Alison B. | Sep 2020
Len Vannicola was very helpful and easy to work with
Matthew C. | Oct 2020
they made the process easy
Heather M. | Nov 2020
It’s been a stress free experience
Alekhya G. | Dec 2020
They were so fast to respond and efficient, giving me all the details I needed and helping me have everything lined up in advance.
Sara H. | Aug 2020
They were super responsive and easy to work with.
Bridget M. | Sep 2020
Leonard Vannicola was extremely thorough and patient and worked with me each step of the way.
Jill P. | Oct 2020
The service I received was fantastic. Personal attention. Everything prompt and well- handled. Could not have asked for a better experience.
Ashley F. | Nov 2020
Great service, easy, streamlined, latest technology (texts, eSign, etc).
Christophe G. | Dec 2020
Clear communication throughout the entire process, quick response to any questions or concerns, streamlined simple process
Madeline W. | Jan 2021
Professional and knowledgeable
Kim H. | Aug 2020
You guys are awesome! Super communicative and the digital signing process is awesome
Elizabeth C. | Sep 2020
The rate and service were excellent. Almost as importantly, everyone at Guaranteed Rate answered all of our questions, and we had a lot of them!
Aaron S. | Oct 2020
The coordination amongst the team, helped to make the loan process seamless.
Crystal H. | Nov 2020
The team was wonderfully responsive and helpful throughout the process. And David's willingness to go out of his way for us was truly incredible.
Isaac S. | Dec 2020
Friendly, thorough, and efficient service in all domains
Leonardo G. | Jan 2021
Great communication during the closing process and very responsive
Anthony T. | Jul 2020
Dealing with guaranteed rate and especially David Frankel and his team made dealing with my mortgage the least stressful part of purchasing a home.
Albert P. | Aug 2020
Good service and made things happen.
Susanne L. | Sep 2020
They were professional and got everything done in an expedient manner
Benjamin R. | Oct 2020
Great rates, good customer service, on time.
David W. | Nov 2020
It was a smooth, transparent, and professional experience. Questions were answered quickly and professionally, and everything was clearly explained so that questions were minimal.
Christina L. | Dec 2020
Responsive to my questions. Process went smoothly.
John N. | Jan 2021
Sean Grady was great to work with and super helpful!
Alexander K. | Jul 2020
I am fully satisfied with all the services
Kacper P. | Jul 2020
Efficient, effective, and timely.
Matthew M. | Jul 2020
Excellent service. Seamless process. Excellent technology system
Kyle J. | Jul 2020
Great communication, easy to follow processes.
Cynthia A. | Jul 2020
Always provides timely and friendly service at a great rate.
Lindsey K. | Jul 2020
The service was easy to use and understand
Michael W. | Jul 2020
David Frankel and his team are easy to deal with and professional
Sanford C. | Jul 2020
Good customer service, lean streamlined application process, digital nature of the process all the way through closing
Jose F. | Jul 2020
Everyone was super helpful and professional. They made something that is very stressful as stress free as possible.
Victor S. | Jul 2020
This is my 4th home I have closed on and I have never had an easier closing than this one with David and his team. I only had to submit back up documents once and the newer software did the rest.
Steven J. | Jul 2020
David Frankel and his team made the process easy.
Joanne S. | Jun 2020
Easy to work with, all electronic - done from the comfort of my home! Repeat customer!
Lawrence B. | Jun 2020
Nothing to complaint about.
Sajan V. | Jun 2020
Overall the whole team was great. While the process was not perfect (what ever is?) they were responsive and helpful at every stage of the process.
Janet K. | Jun 2020
Great experience - great rate!
Kristin L. | Jun 2020
So easy to deal with, such a smooth process.
Jessica A. | Jun 2020
David is professional, knowledgable, and very responsive. A delight to work with.
Tal S. | Jun 2020
Easy, answered all questions, made me feel valued
Patricia M. | Jun 2020
easy to work with, very responsive, and executed
Edward S. | Jun 2020
I was given excellent service throughout the process. Overall everything was very smooth and painless.
Robert G. | May 2020
Super easy, simple and quick process. They were available to answer every question I had along the way
Heather S. | May 2020
low rate, good mortgage broker
Mark P. | May 2020
The customer service and our mortgage team were excellent. They were communicative and helped us feel comfortable and informed throughout the process. Thanks
Zachary G. | May 2020
Kind and easy to work with. Clear information.
Valerie K. | May 2020
Easy to work with; the entire process was smooth.
Richard B. | Apr 2020
It was a great and easy process even during these crazy times!
Brent S. | May 2020
We worked with them twice now, for our original mortgage and our refi. They are so easy to work with and are really responsive.
Karin R. | Apr 2020
Smooth transaction and kept up to date on everything
Christopher H. | Apr 2020
Overall process was easy. Communication and actions needed was clear. Response was on time and detailed enough. Really enjoyed working with each team member.
Selamawit G. | Apr 2020
Very good experience. God team work.
Moira Kelly M. | Apr 2020
David + Team are rockstars. Smoothest financing process I’ve ever been through.
David M. | Apr 2020
Everything was perfect including customer service
Charles R. | Apr 2020
Responsive, easy to work with.
Kristopher B. | Apr 2020
They were very helpful, walked me through every step, and made sure they were available to answer any questions I had
Miriam W. | Mar 2020
Everything from the initial email to the final closing was seamless, simple, and easy. David Frankel was very responsive and communicated throughout the entire process. I felt very lucky to have had such a great experience with my first mortgage.
Alberto P. | Mar 2020
The customer service; ease in our providing supporting documentation; and speed of the process was amazing!!!
David M. | Mar 2020
we were very happy with the ease of the settlement meeting and all our interactions during the mortgage process
Margaret T. | Mar 2020
David Frankel is the best. Lots of communication, very easy online system to use.
Brian M. | Mar 2020
David Frankel and his team from guaranteed rate we’re there for us every step of the way. They were always just one phone call away no matter the time of the day. My wife and I are very thankful for David and his team.
Ernesto T. | Mar 2020
David and his team were very proactive and responsive throughout the entire process. I wouldn't have even thought of refinancing if he hasn't reached out and he made the entire process painless and fast.
Anne F. | Mar 2020
It was very easy to work with the entire team. Our questions were answered in a timely manor which helped our experience.
Shawn C. | Mar 2020
They make everything easy, they're good at communication, and they are friendly
Molly S. | Mar 2020
Responsive, answered questions clearly.
Benjamin C. | Feb 2020
Excellent support and service from beginning to end.
Alexander Z. | Feb 2020
David and his team were incredibly responsive.
Lauren C. | Feb 2020
David was highly responsive and the process was very easy from start to finish.
Jennifer L. | Feb 2020
They made the process super smooth and seemless. Super fast response times and attention to detail.
Alexander F. | Feb 2020
Very responsive. David Frankel and his team were great! They were very clear with what exactly was needed throughout the process.
David A. | Jan 2020
Ease of access to documents. Quick closing time. Knowledgeable staff to walk me through the process
Gerald W. | Jan 2020
David Frankel did a great job!
David D. | Jan 2020
Excellent service. Very responsive and informative.
Nicholas M. | Jan 2020
What could be a very stressful process, David and his crew made things very easy!
Luis M. | Jan 2020
The process was very simple.
Howard J. | Dec 2019
Painless from start to finish. No errors, no hassle and super easy to work with. Super happy from start to finish with the whole process.
Lawrence B. | Dec 2019
The process of completing and receiving documents online was convenient. Fast Close is amazing.
Danielle S. | Dec 2019
Painless from start to finish. No errors, no hassle and super easy to work with. Super happy from start to finish with the whole process.
Lawerence B. | May 2019
Best service and best overall experience. Satisfied with the entire team
Alex B. | Nov 2019
David and his team were great!
Gregory M. | Oct 2019
Because I already recommended David Frankel to someone else!
Erin M. | Oct 2019
David was wonderful and helpful. As first time home buyers we had no idea what to expect but heard how difficult the home buying process can be... we did not experience this at all. Everything was seamless and easy.
Lauren D. | Oct 2019
proactively notified on conditions for refinance. Made transaction simple
Gregory C. | Oct 2019
Clear lines of communication
Andrew M. | Sep 2019
This was our second refinance with Guaranteed Rate - we returned because of our high satisfaction from our previous experience and could not have been happier with this choice. David and colleagues made everything extremely easy, comprehensible and smooth from beginning to end. David was always available to answer our many questions, patiently and with good will, and the entire team had excellent (professional, timely and pleasant) communication. We happened to be on our family vacation during some of the critical period leading up to the closing, and the team was very respectful and patient with the occasional delays (on our end entirely!) this entailed. The online interfaces for reviewing and signing documents securely were easy to use, and served to tremendously expedite the process. Overall, it was a rewarding experience, and we would not hesitate to return to Guaranteed Rate again, and to recommend you to our friends and colleagues. Thank you all!!
Monica C. | Sep 2019
Excellent customer service! Absolute top notch team. Very responsive even by my standards.
Vincent D. | Sep 2019
This was our second refinance with Guaranteed Rate - we returned because of our high satisfaction from our previous experience and could not have been happier with this choice. David and colleagues made everything extremely easy, comprehensible and smooth from beginning to end. David was always available to answer our many questions, patiently and with good will, and the entire team had excellent (professional, timely and pleasant) communication. We happened to be on our family vacation during some of the critical period leading up to the closing, and the team was very respectful and patient with the occasional delays (on our end entirely!) this entailed. The online interfaces for reviewing and signing documents securely were easy to use, and served to tremendously expedite the process. Overall, it was a rewarding experience, and we would not hesitate to return to Guaranteed Rate again, and to recommend you to our friends and colleagues. Thank you all!!
Monica C.W. | Aug 2019
David Frankel made it easy every step of the way and answered all of our questions. Making the biggest purchase of your life can be stressful, but David put us at ease. Thanks, David!
Estefana R. | July 2019
David Frankel really took the time to answer my millions of questions and really made sure I understood all my options before making a decision. He was also always available and promptly responded to my emails and phone calls. I needed a pre approval letter over the weekend to make an offer and he got it to me within 30 minutes on a Saturday. I really appreciated his availability and commitment to making sure I was making the best decisions for me and my situation, and that the process to obtain the mortgage was smooth. I would highly recommend David in the future.
Gillian M. | August 2019
My Wife and I purchased our first home in 6/19...after starting to look a good bit prior to that! We talked to David early on in our buying process and he was extremely knowledgeable and informative at the start - he kept in touch with us throughout, provided a great quote, and was incredible work with throughout the closing process! David and his team communicated updates/status and explained all aspects of the transaction to us throughout in an informative and easy to understand way. I would 100% absolutely recommend working with David and Guaranteed Rate for any prospective home-buyers.
James H. | June 2019
David Frankel went out of his way to be available outside of business hours to help us with our application. We really appreciated his willingness to answer our questions and he provided much useful advice about home ownership and the mortgage process.
Peter M. | July 2019
David, Sean and Joe Wightman were very pleasant to work with and provided all the information I needed to obtain a loan and make the right home purchasing decision. I would be very happy to recommend them and Guaranteed Rate to any first-time home buyers.
Ephraim S. | July 2019
Digital process made everything really easy. Loan officer and all other parties were very responsive and helpful/informative any time I had a question. Great customer service.
Virginia J. | July 2019
Our experience was great with our team! They made everything easy and were very responsive, not to mention professional/friendly!
Janakiram R. | July 2019
David Frankel and his team did an amazing job with my loan refinance. And your online portals made it so easy, I can’t imagine using anyone else!
Jennifer T. | July 2019
David, Sean, and the team were all fantastic. They were super responsive and took extra time to answer questions and go over the process in detail. They genuinely helped alleviate the anxiety of buying a home for the first time.
Brent M. | June 2019
David and his team were great to work with! Very helpful and always available for whatever questions arose during the process.
Chelsea P. | June 2019
David and his team were helpful, accommodating, supportive, and made the process easy and clear! We were thrilled with our experience!
Rachel S. C. | June 2019
David, Sean, and Alice made the process so easy. The required documents were effectively communicated and the process was completely transparent and stress-free. The electronic closing allowed me to make it out of closing in less than thirty minutes and knowing I had read all of the documentation. Thank you guys for all your hard work in making the process so easy!
Brian C. | May 2019
Everyone told me that taking care of the mortgage would be the worst part of buying a new house. With David and Sean it was the easiest part. We were first time home buyers and David walked us thought the process, found us an amazing rate and then got as an even better deal right before we closed. The document signing and uploading was straightforward and the team always responded to my questions within hours. I will give them my highest recommendation to other people and thought they did an outstanding job.
Laurel G. | April 2019
Our Loan Officer David Frankel’s professionalism, responsiveness, kindness and ability to create solutions were unparalleled. I would not hesitate to refer or use his services again!
Tyreese M. | April 2019
I've used GR and Dave's team three times now, and it's always been great. I look forward to working with them again.
Joanne H. | March 209
David was so easy to work with. He was thorough and easy to communicate with. He answered all correspondence promptly. He made this entire process seamless.
Karin R. | March 2019
It was a pleasure to do business with you and your team. You ask if I would use you again in the future. I hope to never have to move again, once was enough. But you made every move effortlessly, from one dire event to the next; and you all still remained calm. Excellent work, thank you.
Stephen T. | March 2019
David Frankel, Sean Grady and the rest of the team were great to work with and always available to answer our questions. The entire process was seamless and will definitely be calling them again the next time we have a need for mortgage financing.
Seetal C. | March 2019
I would like to especially thank David Frankel, Sean Grady and Kevin Dixon for all of their help during this already stressful process of home buying. I genuinely appreciate each of their patience in answering my numerous questions!
Jenna J. | March 2019
Loved working with Dave Frankel and his team!
Douglas G. | March 2019
The process was very simple and clear. I felt that I am in "good hands", lead by professionals who take pride in helping their customers.
Marlena G. | March 2019
My loan officer and his team were extremely professional and answered emails very quickly and thoroughly. The whole process was made smooth and easy.
Pak Wing F. | February 2019
David Frankel is awesome. He explained everything so clearly, kept in contact, and made sure everything went smoothly. He has a great team, too.
Molly S. | March 2019
My husband and I worked with David Frankel on our mortgage loan. He was extremely helpful and patient with all of our questions. He made us feel very comfortable and his high level of responsiveness made us feel like a priority. David made what could have been a very stressful process enjoyable, informative, and smooth! Thanks David and the Guaranteed Rate team!
Mariam S. | February 2019
David Frankel was very easy to work with and very timely in responding to all of our requests and questions. Thank you!
Susan L. | January 2019
Attention to detail, flexibility and strong communication sets David Frankel and his team apart.
Mark M. | December 2018
Definitely would feel comfortable recommending David to a close friend.
Nicholas N. | December 2018
I thought David Frankel and the folks at Guaranteed Rate were excellent. They made the loan application and closing process fast, efficient and effortless. I would definitely recommend their services and will certainly use them in the future.
Matthew M. | November 2018
David and his team promptly met all of my needs and were completely upfront and transparent during the whole loan process.
Michael F. | December 2018
I thought David Frankel and the folks at Guaranteed Rate were excellent. They made the loan application and closing process fast, efficient and effortless. I would definitely recommend their services and will certainly use them in the future.
Matthew M. | November 2018
I found the entire process, from submitting information to the day of closing to be so effortless and easy. It didn’t feel like we were applying for a mortgage because it was so simple! David (and the whole team!) answered any and every question we had and his response time was fantastic. I asked a question one evening at 9 pm just because I thought of it then and he responded minutes later! It shows he cares enough about his job and clients to have his work email on even at home. Although nothing beats a face to face interaction/relationship, with our busy lives doing everything online was ideal for us. From going under contract to closing day was less than two months but everything went so smoothly. We are really happy with our experience!
Courtney D. | December 2018
David Frankel and his team made is unbelievably easy to obtain our home mortgage loan. They were friendly, reliable, quick to answer emails, and all around a pleasure to work with!
Monica C. | December 2018
David Frankel is a really is a great guy and made the process super easy. He was quick to respond to any of my questions and always made time to talk, even after hours.
Candace B. | November 2018
David and his team were very friendly and worked with us through the entire process. Being first-time homeowners, it was good to have David as a resource to guide us patiently through the process.
Matthew K. | November 2018
Being a first time home buyer is A LOT, and Guaranteed Rate really helped throughout the entire process
Allison F. | November 2018
David was such a great help in walking me through and helping me to understand the process, making the difficult much easier to understand. Likewise, he helped me to understand the various options around down payments and paying down points in relation to longer-term financials. I would definitely recommend him to others.
Jeremiah B. | November 2018
David Frankel was always available and willing to answer my questions, and greatly eased the process for me.
Judith Z. | October 2018
David was great to work with! He was extremely helpful and knowledgeable. This was my first time going through the mortgage process and David made it very easy.
Shayne G. | August, 2018
David Frankel is a great, knowledgeable agent and easy to work with. He responds quickly and answers all your questions. Would highly recommend him.
Nella G. | September 2018
Great team. Very professional. Document transfer system easy to use. Good experience with David and the team.
Jon L. | August 2018
I had a really great experience with David and his team! Communications and requests for materials were very clear and all my questions were answered promptly. I will recommend Guaranteed Rate to friends.
Munira L. - August | 2018
David Frankel was a candid and frank voice who provided what I felt to be useful information during this process. His team followed up quickly when issues were raised and were quick to explain and resolve. David was there at closing and took time to explain what I was signing. His calls and texts during the process were also very helpful in keeping my anxiety to a minimum. Very happy!
Ken F. | August 2018
Everything we have experienced was informative and very professional. Any concerns were answered promptly. I will definitely share my experience with other home owners. This was a great financial decision we have made since buying our first home 21 yrs ago. Thank you for your efforts, it is greatly appreciated.
Victor C. | July 2018
David and his entire team were great to work with. They were all responsive, helpful, and communicated clearly. Whenever we had a problem they worked hard to make sure we got through it. I always felt that David was advising me in our best interest. I appreciate the high level of service provided by David and his team. I have (and will continue to) recommend him to anyone I know who is looking for a new house.
William S. | June 2018
Everything we have experienced was informative and very professional. Any concerns were answered promptly. I will definitely share my experience with other home owners. This was a great financial decision we have made since buying our first home 21 yrs ago. Thank you for your efforts, it is greatly appreciated.
Victor C.
The entire team was responsive and kept me in the loop. At times I was not sure who I needed to contact about what, but it all made it to the right person. The organized process took a lot of the anxiety out of this stressful time.
Lauren C. - July | 2018
David and his team were a pleasure to work with and made the mortgage process very easy.
Sherri K. | June 2018
Loved David. He made homebuying easy for first time homebuyers like us!
Julia D. | June 2018
Very professional approach and did not ask for documents they have already received.
Richard B. | May 2018
After speaking with several banks, David Frankel was the only person who was able to suggest a product that met my needs fully. Once we got the ball rolling David and his team made the process easy and simple to understand (even though I know it is not). I would absolutely recommend David and his team and will definitely be calling David first next time. Thanks again David for all you and your team did for me!
Grant N. - April | 2018
David Frankel and his whole team were amazing beginning to end. Professional yet personable. Responsive to questions and concerns. Our first mortgage experience was really a pleasure and I would definitely choose guaranteed rate again.
Thomas T. | May 2018
David was great.
Andrew L. | April 2018
David and his team were just wonderful to work with! Thank you for making the process of securing funding for our first home so enjoyable :)
Heather N. | May 2018
David and company did a great job. My one piece of feedback would be I really wish I hadn’t give my personal cell phone at any point in the process, because I’ve been barraged with offers and strange phone calls since closing. Thanks for all your help!
Georgia T. | April 2018
David Frankel is the best loan officer I've ever dealt with. That is to say, he is erudite in the ways of mortgage lending (to put it mildly), was incredibly easy to work with, was always available to hear my questions and problem solve, and is possessing of keen mathematical skill (helpful because I have no such skill and selection of financing options is number-full). David's team was on the ball and made it apparent that they were committed to helping me get to settlement without too much pain. I most certainly would use David and Guaranteed Rate again!
Joseph V.
I worked with David over the course of two years as I made a difficult transition in my personal and professional career. I couldn't imagine having a more ideal person to work with on many different levels. I had the distinct feeling that even if I needed to delay my home purchase for another 2 years (thankfully I didn't) that David would have continued to provide me with prompt responses to my incessant questions and quibbles regarding the home purchase and mortgage process. The reviews just don't seem to do David and his team justice. He is just phenomenal, enough said.
D. Herbert
Applying for a mortgage initially seemed like a very overwhelming experience. With David's help, we were able to understand the process in a more simplified way and take it step by step. David helped explain the process in a way that was easy to understand and helped guide us from the very beginning all the way to the close. We had David's personal cell phone number and appreciated the fact that he would always immediately answer or get back to us in a timely manner.
Kristina and Drew
Working with David Frankel of Guaranteed Rate was the easiest part of my home buying process. David was always available to answer my questions and did a great job explaining the entire process. From the pre-approval process to the settlement table, David was both personable and helpful and made it possible to close in less than 30 days! As a first time home buyer, David and his team were extremely trustworthy and knowledgeable and I highly recommend working with them.
Erika S.
I contacted David regarding a mortgage for a first-time homebuyer with my fiancee'. David and his team were extremely professional, thorough, responsive, and courteous. David presented all of the necessary documents in an easy to access online collection website that allowed me to sign documents while on the go. David was also easy reached at home at odd hours to accommodate my shift work. I would recommend David to anyone looking to buy a home without the hassle often associated with the mortgage process.
Devin C.
David is a knight in shining armor. After getting hung out to dry by my first lender, David was recommended to me. Best decision I have ever made was using David! My loan went from un-closable to wrapped up in 2 weeks flat. David's local Philadelphia knowledge and hard work is the only reason I was able to close. Not only was he able to put my mind at ease but I learned a lot from him along the way as well. I never have to look for another lender again because I got David now.
Joe B.
David handled my entire mortgage process wonderfully. This was my first time buying a house and I could not have had a more honest, kind, and professional person working on my behalf. Up to the day of my closing, David was able to secure a lower mortgage rate for me. I was quite impressed by him overall. He made the entire process a learning experience. He was available for every question and concern, and walked me through each step. I was delighted. David is a blessing!
Jo C.
David made my first-time home buying experience exceptional. He was readily available to answer all questions I had throughout the process and still continues to be. David truly cares and that made me feel extremely comfortable throughout the entire process. I would highly recommend David and his team!
Samantha B.
David and his team were on point through the process of applying for and acquiring our mortgage, from start to finish. There was a quick turnaround from making an offer to closing on the house, and despite our unique financial situation, they were able to work with us and get everything ready on time. David was available at all times to answer my questions, and as a first-time home buyer, I had a lot of them. He was always patient with his explanations. Working with him made this process as easy as possible!
Jordan and Caroline
I am extremely pleased with how David handled my loan process. Online & paperless, I had full access to him and team for all my questions throughout the short duration of the process. Highly recommended!
N. Kumar
For anyone skeptical of using a mortgage broker - our experience has shown that it was well worth it. We wouldn't be homeowners without this man. Couldn't recommend him highly enough!
3 of 3 - Sam K. - NJ
We felt comfortable with Guaranteed Rate's file-transferring system, which was important to me in this age of frequent security breaches. Most important of all, David was extremely approachable. We called, emailed, or texted with our questions with great regularity throughout the month, and David always (seriously, always) answered within the hour. It was incredible. He also attended closing with us and our real estate agent.
2 of 3 - Sam K. - NJ
I would highly recommend David Frankel to anyone in the Philadelphia / South Jersey area. My wife and I came to David as first-time homebuyers, with very little idea of what to expect. Even more challenging, we had a very tight time-frame for buying our house. David delivered! From the moment we picked the house to the closing date was an unheard-of 28 days - even with the Thanksgiving holiday the weekend before closing! David made sure we knew exactly which documents we needed, and when.
1 of 3 - Sam K. - NJ
David was a pleasure to work with. We had a high DTI and a lot of complicated finances and he was able to close our loan within 30 days despite our issues. I will certainly continue to work with David. It's hard to find a lender with such responsiveness.
Claire and Jim
David was a pleasure to work with. We had a high DTI and a lot of complicated finances and he was able to close our loan within 30 days despite our issues. I will certainly continue to work with David. It's hard to find a lender with such responsiveness.
Claire and Jim
David is by far the best Loan Officer you can work with regarding your home purchase. We worked with him on a purchase from the city to the burbs and couldn't have been happier. He was quick to answer any & all questions we had and made himself available to give us consistent peace of mind. He provided us with several loan options and walked us through how each would affect us in the long run. Also, our settlement location ended up being quite some distance away and he accommodated us with no questions asked. We certainly will be using him for all our future purchases and refinance decisions.
Alanna and Eric, Wynnewood
Working with David was great! He was very attentive and was always available to answer my questions. Being that this was my first home purchase, I was very nervous in the beginning, but working with David reassured me that I was in good hands. David was there for me every step of the way, even after closing. I truly appreciate David’s service and would definitely work with him again.
Yodit A.
Second time using David Frankel this year--I knew what to expect, and everything went smoothly… The paperless system is intuitive and easy. I signed most docs from my phone--cutting out days in back-and-forth. When I hear people "setting up appointments" to go sign applications, disclosures, etc at other lenders I just laugh.
Luis R.
David and his team made the entire process, from pre-approval to closing, extremely easy. We could not have asked for a better person to walk us through our first home-buying experience.
Nathan B.
This was my first time buying a house, a process I found daunting and more than a little confusing. David proved patient, helpful, and more than willing to answer all of my anxious and detailed questions, no matter how often or how late I asked. The closing process went smoothly and on time. I would recommend David to anyone looking to find a great mortgage for their new home.
Joanie J.
A big thanks goes to David and his team for shepherding me through the mortgage process. As a first time home buyer I had a lot of questions and David answered all of them and provided me with excellent advice as well. He and his team were extremely responsive and kept me updated through each step. He also found an EXCELLENT rate for me. Thanks again.
Anya S.
David is extremely knowledgeable and approachable throughout the entire loan process. While we were looking for the right lender, David disclosed information that other lenders failed to do. He established trust from the beginning and maintained it through closing. We felt that was crucial as first time home buyers. David was also very responsive and had a professional and adept team to back him up. He never handed us off to other staff. Instead he maintained contact while we worked with his team, he followed up on loan progress, and made every effort to meet our needs.
Charles R.
Our Realtor had recommended we contact David at Guaranteed Rate to finance our mortgage. Other clients of hers had used his services and were pleased. David was quick to respond for pre-approval. Before committing to Guaranteed Rate for our purchase loan we contacted a few other agencies, and found the interest rates at Guaranteed Rate were the lowest. David guided us through the entire process and was available for all our questions. We are happy to recommend his services.
Rich and Cindy B.
Once again there was a quick turnaround on documents and loan approval for my closing date, but David and his superb team met the deadline with days to spare. During the closing, David went over every single paper with me and answered all of my questions. I felt unequivocally supported by David every step of the way. He was a consummate professional, patient, kind, timely, responsive, and loyal. I recommend him without hesitation. Thank you for everything, David!
(2 of 2) Margaux M.
Buying a house & taking out a mortgage can be daunting, but David made purchasing my first home a stress-free & even pleasant experience. I started working with David & his team at Guaranteed Rate when I reached out to him for a fast turn around on a pre-approval letter for an offer that I was submitting that day. David graciously & expediently turned around my letter in under 2 hrs, which was instrumental in my offer being accepted, as the seller’s agent had only positive experiences with him in the past. After that, David kept me updated on rates daily & helped me find the best plan for me.
(1 of 2) Margaux M.
Throughout the entire process, David was exceptionally friendly, knowledgeable, and helpful. His responses were nearly immediate and quite thorough and reassuring. He did his best to answer all questions personally and to find out the answer from someone else involved in the process as quickly as possible. And his careful explanations of every piece of paperwork at closing were especially appreciated
M.D., Philadelphia
“David was so amazing to work with! He was extremely helpful to my husband and me, who were first-time buyers and had so many questions. David was patient and always willing to take the time to explain questions, paperwork, and the process to us. I will absolutely recommend David to other first-time buyers, or really anyone! Thank you!”
Beth H., Philadelphia
“I worked with David for our new home purchase in Wynnewood, PA. He went above and beyond for us throughout the whole loan process. He got us a terrific rate and somehow ended up getting us a credit toward our loan closing. I highly recommend David and his team!”
Eric R.
My husband and I had the pleasure of working with David on the recent purchase of our new home. His knowledge of the process and its products, along with his positive and calm demeanor made the long and winding road to obtaining a mortgage a fairly easy one. We would recommend David and Guaranteed Rate in a heartbeat.
Stephanie F., Ardmore
(continued) It was very easy to put my trust in him and he most definitely came through for u. He explained things very well, especially for a worry wart like me. David is very patient and he will go over it and over it if you are having trouble understanding any part of the loan process. I looked to David to provide me with honest & reliable information and he certainly never disappointed. He will always be my 1st choice, if I need loan help.
Dawn R., Brookhaven, PA
David Frankel, Thank you so very much for all of your assistance with helping me to secure my loan for our new home! You are organized, thorough, professional, thoughtful, and kind. All of which made every difference in my interactions with you. Thank you for your patience as well as treating me as a person rather than just home loan customers. You stand above the rest! Mr. Frankel explained the process to me with utmost and honest professionalism. . I will recommend him to every person I know who is in need of financing.
Dawn R., Brookhaven, PA
(continued) He made the loan application process and closing very simple and non-stressful. I would highly recommend him to another home-buyer in the future.
Kim H., Philadelphia
(continued) He made the loan application process and closing very simple and non-stressful. I would highly recommend him to another home-buyer in the future.
Kim H., Philadelphia
As a first-time home buyer, I chose to work with Guaranteed Rate due to the availability of the mortgage representative & the low closing costs. I had many questions during the loan application process & David was always available to help, even on weekends. He answered my questions with both an email & follow-up phone call within 24 hrs - often within 3 to 4 hours. I particularly needed help during the lock period & David explained to me the pros & cons of all of my options. At settlement, David was very professional & explained every document so that I understood what I was signing.
Kim H., Philadelphia
David is extremely connected, responsive, and helpful. He offers both great products and services! I'd also say that he offers excellent advice -- not only on market issues, but also packaging loan financing and getting the right products.
Lee Z.
“Working with David made the home mortgage process an easy one. He was easy to reach & approachable from the get go. He was persistent & followed up in a timely manner & remained professional & kept us informed of the process every step of the way. We had been planning to work with other lenders, but David had remained in contact with us and checked in on our progress. When it came time to close, David was able to offer us the best rate at the best price & we are very happy we got the chance to work with him, as now we have the perfect home, and have some extra money to decorate! Thanks David!
Danielle V., Philadelphia
Working with David on my mortgage was amazing. He helped me step by step, ensured I understood everything, & was there with me up until the end. David is very thorough, & he made sure to see that everything was in place when needed, & he carefully went through all the paperwork to ensure it was right. He answered all of my questions & emails right away, which made me feel at ease about everything, especially since this was my 1st mortgage. David also offered a rate better than any of the banks. Because of David, my settlement couldn't have gone smoother. I couldn't be more grateful!
Carolyn Y., Philadelphia
Luis R., Wynnewood, PA (continued) - Then he made sure we put together an application that covered all bases, by anticipating the questions that might come up from the underwriter. By the time it went in, I was confident that we would close on time. Most importantly, the rate we got was better than anything I could have gotten on my own. Going forward, David is my one stop go-to mortgage solution.
Luis R., Wynnewood, PA (continued)
David Frankel did a great job & has a very competent & responsive team.
Catherine G. - Tuckahoe, NY | Jun 2022
Having bought a number of investment properties and primary residences over the past 20 years, I was pretty sure that I did not need help getting a mortgage. But that all changed recently when I was faced with an acquisition that seemed un-financeable. David at Guaranteed Rate spent literally hours on the phone with me exploring scenarios until we came up with a structure that made sense.
Luis R., Wynnewood, PA
good communication, prompt service, organized processes
Walker S. - Brigantine, NJ | Jun 2022
David helped has us through two mortgages, a purchase and a refinance and I would (and have) give him and his team the highest recommendation. They made the process extremely smooth and easy for us, much more so than we have experienced with other lenders. David was willing to be very personally involved with both the purchase and refinance, visiting properties, giving advice and being available for discussion any time. Thanks!
Tim and Jen Ressler
Great service and good tech experience.
Christopher C. - Newtown Square, PA | Jun 2022
David was recommended to me as a skilled professional who would provide me with the information (and personal attention) I was looking for. That recommendation was spot on, and I could not be happier with my choice. David made the loan process completely painless; he thoughtfully answered all of my questions, and he made sure to keep me apprised of new developments as they unfolded. I recommend David very highly.
Brian S.
Everything went very smooth, with no hassles.
Steven W. - Skokie, IL | Jun 2022
Everyone I spoke with was phenomenal and extremely helpful. David especially.
Darrien K. - Philadelphia, PA | Jul 2022
Excellent service and rate
Thomas B. - Philadelphia, PA | Aug 2022
Excellent communication and efficiency of staff
Erin H. - Philadelphia, PA | Dec 2022
Very helpful and worked quickly to make the closing process smooth and easy.
Kathleen F. - Neptune City, NJ | May 2023
David Frankel was superb.
Andrew E. – Philadelphia, PA | Mar. 2015
awesome throughout process and very organized
Justin L. - Gladwyne, PA | May 2022
Efficient, well organized, and answered all of my questions.
Dimitrios M. - Philadelphia, PA | Jun 2022
Super quick responses and great service.
Rebecca C. - Reno, NV | Jul 2022
All around outstanding service that made the home purchase much easier than it could have been.
Benjamin S. - Pepper Pike, OH | Aug 2022
Responsive, very straighforward, honest, great team to work with. Highly recommend them.
David M. - Philadelphia, PA | Sep 2022
Because it was the easiest mortgage experience Ive ever had
Andrew W. - Verona, WI | Dec 2022
Exceptionally helpful, competitive, professional, rapid responses
Frank D. - Ardmore, PA | Apr 2023
Everything was very clear and direct, and any questions I had Meggan White answered quickly
Matthew G. - Philadelphia, PA | May 2023
We had a very efficient and positive experience in dealing with Guaranteed Rate. They were responsive to all our questions and concerns.
Karen C. - Philadelphia, PA | Jun 2023
David and his team were easy to work with and very fast to respond to questions.
Gina M. - South Philadelphia Eas, PA | Nov 2023
Thank you for your help. While your rates were fantastic, we especially appreciated the exceptional level of dedication & service that you & your team provided. From our initial exploration of mortgage rates & timing to even after we signed the closing documents, you were always involved & attentive. What impressed us as much as your availability was your willingness to say that you didn't know the answer off the top of your head, but you would research the issue & get back to us quickly & you always did. With you by our side, we had confidence that we were making a good decision.
Andy E. and Colleen B.
Excellent customer service.
Stephanie F. - Ardmore, PA | May 2022
great and timely communication made the process easy for first-time home buyer
Amanda M. - Philadelphia, PA | Jun 2022
Great service and delivered what they promised.
Steven R. - Dulles, VA | Jul 2022
Guaranteed Rate was lightyears ahead of other companies we spoke and worked with.
Benjamin M. - Clifton Heights, PA | Aug 2022
They did everything they said they would do and were very pleasant to work with.
Lawrence B. - Nine Mile Falls, WA | Sep 2022
They made the process easy and clear
Martha C. - Philadelphia, PA | Oct 2022
Great service, two seamless transactions now.
Jared B. - Philadelphia, PA | Nov 2022
Great service especially from the team that was able to locate a notary on short notice
Richard B. - Dallas, TX | Dec 2022
Quick pre-approval and a good rate.
William G. - Arlington, VA | Jan 2023
The team was very communicative and gave step by step roadmap of how the application would progress. It was very convenient that everything was done through the portal.
Christian F. - Bath, PA | Feb 2023
Communicative, responsive, fast, accurate, available
Jamie Ann A. - Philadelphia, PA | Mar 2023
Great service and communication
Pamela A. - Philadelphia, PA | Apr 2023
Phenomenal team and always willing to support in any way possible!
Alekhya G. - Lansdale, PA | May 2023
they made the process easy and were super helpful each step of the way!
Matthew B. - Portland, OR | Jun 2023
The ease of doing business. The underwriting standards were well communicated in advance. The remote notary was great.
Hyonmyong C. - Laguna Niguel, CA | Jul 2023
The entire team (David, Sean, Len, Landon, etc) were great to work with.
Leslie U. - Philadelphia, PA | Sep 2023
Very easy to work with. Quick to communicate and respond to questions. Always available.
Andrew I. - Philadelphia, PA | Nov 2023