How long have you been in the mortgage business and what inspired you to get into it?
23 years. I had a friend in the business stated I would be great at working with clients.
Who is your typical customer and what questions do they typically have?
1st time homebuyers, low down payment buyers, they have questions on ways to buy with low closing cost & minimum down
What specific steps do you use to help your customers find the best home loan for them?
Use my online application. They analyze which options would save them the most
How long have you been in the mortgage business? What awards have you won?
23 years. I was number one nationally with Chase Home Finance in number of loans nationally in 2003-2008
President's Club Guaranteed Rate 2013,2014,2015
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
Fixed is by far the best choice as rates are at 50 year lows.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
Client was rejected by previous lender due to excessive DTI & lack of assets. I restuctured their debt, refinanced a car, did lender paid closing cost to help with funds & closed the loan
What advice would you give new or first time home buyers?
Keep credit card balances low, try to put 5% down to qualify for Lender paid mortgage insurance
Tell us about a mortgage product that consumers may not be aware of?
Lender Paid PMI with credit over 720
How has the mortgage industry changed since you started, and what would you expect in the future?
More regulations, technology has improved
What part of the home loan process do customers find most difficult and how do you help them through it?
What are the top 3 misconceptions people have about the home loan process?
Credit is easy, you need 20% down to buy, you can buy without established credit
What 2 or 3 mobile apps would you recommend for home buyers or house hunters, and why? What Smart Apps do you recommend your customers use for the house hunting process?
What can borrowers do to ensure a smooth mortgage underwriting process?
Save documentation, avoid major credit purchases during the process
Summary of where you grew up: family, affiliations, college, high school, etc.
Grew up Riverdale,school was Southern Illinois University
What provides you with the most satisfaction in your job as a Loan Officer?
Helping clients achieve their goals, improving their life, helping people
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Golf, fishing, walking
Tell us something that makes you unique or something wacky, yet interesting about you?
I can't sit still sometimes, but have a desk job