I had a very positive experience, the team that I worked with was very knowledgeable and helpful.
Marc S. | Nov 2019
Devontae and his team where there every step of the way, being proactive, getting things done on time or ahead of time, and made me feel like my business (and my family) mattered to him/them...
Joshua F. | Oct 2019
Devontae was extremely helpful and showed the most dedication I’ve ever seen in customer service. He truly cares and is 100% honest. By the time we spoke with Devontae, we had given up on the possibility of becoming the owners of the house we were renting when our landlords had to sell unexpectedly. We were heartbroken at the thought of having to move our family from the home and school were not only love but feel safe. Devontae explained the process, as we had no knowledge about buying a home...
Davia L. | August 2019
Loan officer Devontae kept us updated even when the loan hit a few bumps at the end and was very responsive to all our calls, emails, and questions.
Elise P. | June 2019
The entire team was amazing and the process was simple and painless.
LaToya D. | May 2019
DeVontae helped make the process easy and explained everything where we could understand what was going to happen next. He also helped my husband with getting his fico score up quite a bit. His team was also amazing and helpful during this whole process. I have already started passing there names to friends family and coworkers.
Crystal R. | May 2019
Devontae Brooks was very helpful throughout this whole process, this was my first time buying a home & he made it so easy for us! I will HIGHLY recommend him to anyone I know looking for a home loan!
Adriana S. | May 2019
My lender was great at keeping me updated on what was going on and letting me know what they needed!
Eli S. | April 2019
My lender was great at keeping me updated on what was going on and letting me know what they needed!
Eli S. | April 2019
Devontae is amazing! He was absolutely fantastic the entire process.
Adam H. | February 2019
Devontae was with me after about a year and a half of not getting a loan. He always answered my emails or texts in a timely manner. He seems like an overall sincere good person, not to mention he wears great suits!
Matthew V. | January 2019
I can’t say enough great things about Guaranteed Rate! Devontae and his team were wonderful and on top of everything. I really enjoyed the whole loan process because of them. I have been recommending them and will continue to do so to anyone needing a loan.
Brooke M. | October 2018
Devontae Brooks made the process easy and was very accessible for any questions that I had.
Ann Marie K. - September | 2018
Devontae Brooks is the TRUTH! My husband and I truly felt supported from the very beginning. He isn’t a fast talker, trying to just sell you something. Everything was thoroughly explained and all options he had access too were explored. He was responsive, which was very important to me. Additionally, none of the documents at the closing table were new to me because Devontae and his team ensured I did not have any surprises. It was and overall GREAT experience!! I would definitely recommend...
Stephanie Y. | August 2018
Devontae Brooks is the best there is.
Erik D. | August 2018
Devontae was an exceptional person to work with, and his team were so on the ball and on top of getting information from us and reminding us when we had submissions to complete still. Couldn't have asked for better support!
Michael A. - August | 2018
Devontae & team we’re friendly, fast & helpful. They got us where we needed to be quickly and it was a very smooth process. We are very happy with the whole process!
Jeremy S. - August | 2018
Our Loan officer, Devontae Brooks and his team went above and beyond to ensure that my family and I was able to purchase our home. They exceeded any expectations.. The team was very thorough and worked with standards of high integrity. The process was explained in a manner we understood, while maintaining an air of high professionalism.
Heather W. | August 2018
Devontae was excellent to work with! My first time refinancing was a breeze, he made it to where I understood everything and now feel great for the next time as well!!
Skylor R. | August 2018
Davontae Brooks was a outstanding loan officer. He was able to approve me with a VA loan when others couldn’t do it. If he is unable to get you approved he will let you know what to do and keep in contact with you the whole way through.
Matthew H. | July 2018
Everyone I worked with was very kind and knowledgeable. They made buying a house for the first time very easy. I’m very pleased with the Guaranteed Rate staff!
Cory B. | July 2018
DeVontae, Nikki, & Cindy were AWESOME! I would recommend them to anyone looking to buy a home.
Jesse O. | June 2018
As a 1st time buyer I really didn't know what was going on. You all did a great job walking me through it and I appreciate it a lot.
Ryan S. - June | 2018
Devontae Brooks was great. He was able to close in the short time frame without issues. He kept me informed and was available anytime I needed him.
Brian C. | June 2018
Devontae Brooks and Cynthia Thomas made, what could have been a very stressful part of the process, enjoyable and seamless. I never felt we were out of touch or lacking information. Every time I was looking for a response or had a question, it was dealt with immediately! I would not hesitate to refer Guaranteed Rate to anyone and if I am looking to buy another house in the future...you will be my first call!
Jeffrey S. - May | 2018
Devontae was awesome! He made the process so easy and was always available to answer any questions I had. Thank you Devontae!
Kaitlyn O. | May 2018
Devontae Brooks was amazing and made the whole process very simple. What made my family and I the happiest is the fact that Devontae stuck by our side the entire process responded to every e-mail or phone call very quickly . He truly cared and was just as happy as us that we got the home of our dreams.
Julian G. | May 2018
Devontae Brooks and his team are awesome.
Thomas F. | May 2018
Brooks takes a very proactive, educational approach with his clients without being condescending. He was truly a pleasure to work with. Even though we experienced some external, uncontrollable issues like storm damage to our home we were selling only days before closing, Devontae exhibited great agility and was able to adjust our loan for our new home with only 24 hours notice. He came to our closing which was a really nice gesture. I would highly recommend him to friends and family.
Dana S. - July | 2017
Devontae Brooks is amazing to work with he was literally always available for me if I had any questions or was confused about anything and as a first time home buyer that was very important.
Nicole L. - August | 2017