What people are saying... What people are saying... Back to profile
They were great. Everything was done quickly and efficiently with a smooth process.
Joseph W. - Wayne, PA | Oct 2021
Very communicative and supportive!
Christine B. - Drexel Hill, PA | Oct 2021
I had a very smooth and satisfactory experience. Everything went well and the staff were professional and treated me like family
Ernestine G. - Norwood, PA | Sep 2021
Diane and her team helped me out through every step of the process.
Naveen K. - San Diego, CA | Sep 2021
The process was fast, easy, and secure
Patricia L. - Downingtown, PA | Sep 2021
great service, great company
Alexander C. - Malvern, PA | Aug 2021
Extremely efficient and attentive
David E. - West Chester, PA | Aug 2021
Helpful and good customer service
Lori K. - Malvern, PA | Aug 2021
Friendly, responsive and efficient
Melissa J. - Folsom, PA | Jul 2021
Very seamless and easy process. Representatives were very knowledgeable
Karen B. - Malvern, PA | Jun 2021
Everyone was great and very friendly
Lizabeth K. - Malvern, PA | Jun 2021
Great experience, helpful staff, seamless process.
Lena R. - Alexandria, VA | Jun 2021
very knowledgeable, responsive and customer oriented
Robert H. - Malvern, PA | May 2021
They were alwaythere for me n gave me option s
Christopher G. - Springfield, PA | May 2021
Diane was great to work with. She was very reliable and took the time to explain the whole process.
Christine D. - Malvern, PA | Apr 2021
great customer service and they get the job done.
Gregory G. - Malvern, PA | Apr 2021
They were a pleasure to work with. I felt informed and supported the entire time. Micah is awesome!
Marsha A. - Phoenixville, PA | Apr 2021
Diane Malley was exceptionally helpful and this wouldn’t have been possible without her!
Robert K. | Mar 2021
Friendly, supportive, thorough, and patient. Explains all aspects of process, answering all of my questions. When I was overwhelmed with process, Micah took all steps necessary to help.
Leslie W. | Mar 2021
I am happy with our loan team.
Jeffrey C. | Mar 2021
The superior service I received during the loan process.
Barbara D. | Mar 2021
Good communication, good rate and got the job done.
Matthew M. | Mar 2021
Everyone we worked with was prompt, communicative, clear and helpful. Diane Malley and her team were just great!
Alyson F. | Mar 2021
They were always available when you called
John T. | Mar 2021
Diane and Micah went above and beyond to be transparent, professional, timely, and over all for the stress of purchasing a home very enjoyable to work with.
Amanda K. | Oct 2020
They were incredibly helpful throughout the process
Megan C. | Dec 2020
Overall, it was a great company to deal with!
Brian H. | Feb 2021
One of the highest level I have experienced in customer service
Stefon M. | Oct 2020
Diane and the team were a huge help getting this purchase taken care of as seamlessly as possible
Bradley R. | Nov 2020
Fantastic team. Great service and communication throughout. Highly organized and professional.
George T. | Dec 2020
They were friendly, professional, efficient and wonderful to work with.
Kelly R. | Sep 2020
Affordable services and good rate
Sangwoo P. | Oct 2020
They were on top of everything, great service.
Michelle T. | Nov 2020
Easy to work with and made my quick but complicated closing happen with ease.
Maria E. | Aug 2020
Process went well for it being a hectic time.
Rachael F. | Sep 2020
Very helpful in all facets of the refi
Craig C. | Oct 2020
They were there for us every step of the way to answer questions. They made the whole process run smoothly!
Kristy W. | Nov 2020
Your team of people ensure I was updated from start to finish.
Loretta B. | Dec 2020
Excellent customer service
Wendy B. | Jul 2020
Communication and customer service.
Tyler G. | Jul 2020
Very professional and quick approvals
Dana G. | Jul 2020
Diane Malley services were outstanding. Her competent team worked with focus to make the process go smoothly, efficiently.
Stephen P. | Jul 2020
Team of professionals......on line uploads streamlined the process.
Robert D. | Jul 2020
Diane Malley and her team made it easy from start to finish for refinancing our mortgage. We are very happy we chose Guaranteed Rate.
Samantha P. | Jul 2020
My interactions with Diane Malley and the team were incredibly positive and in a tough environment given the market conditions they were timely in helping me achieve a desirable outcome
Brian K. | Jun 2020
great service and great rate
Sean S. | Jun 2020
Diane was excellent in getting us the best rate possible.
Susan D. | Jun 2020
Professional and expert guidance
Robert L. | Jun 2020
Top-notch professionalism, did everything as promised.
Joseph B. | Jun 2020
It was a great team to work with.
Jessica M. | May 2020
The team was reliable, organized, and responsive throughout the process.
Brooke L. | Apr 2020
easy to use and the process was seamless
Carl C. | Apr 2020
Micah was extremely helpful, kind and smoothly guided us along every step of the process!
Alana S. | Mar 2020
I loved working with the team
Wanece D. | Mar 2020
easy process with good web interface and technology
Charles E. | Mar 2020
Very responsive, multiple members of a team work with you; if one isn't available, someone else is.
Kathryn L. | Feb 2020