What people are saying... What people are saying... Back to profile
Efficient service and guidance
Scott L. - Honolulu, HI | Oct 2021
excellent customer service
Alec V. - Ewa Beach, HI | Sep 2021
We felt like we were in the best hands.
Paula K. - Kapolei, HI | Aug 2021
D.J. and his team were very helpful along the way. Being that I was in another state the process could have been really bad for me. However, the team explained everything.
Jack F. - Las Vegas, NV | Aug 2021
DJ was great and your website is really good too.
Brian A. - Prescott, AZ | Jul 2021
DJ is the best loan agent I’ve ever dealt with, we’ve used him twice now and will continue to do so in the future
Mark B. - Kailua, HI | Jun 2021
DJ was very helpful in answering questions that I had and was very eager to help in any way he could.
Nicholas S. - Enterprise, AL | Apr 2021
Prompt and friendly service.
Joanne S. | Mar 2021
Very easy and friendly staff
Megan M. - Kihei, HI | Apr 2021
Exceptional customer service, especially from D.J. Dole.
Carlos T. | Mar 2021
This is our first property purchase, and D.J. made the process really easy for us. We had a lot of questions, and he explained everything to us in terms we were able to understand. He gave us a realistic timeline for the process, and made sure that all the deadlines were met.
Grace E. | Feb 2021
Great Customer service and staff are very helpful and accommodating. They answer all my questions and offer how they can help me. Felt fully support throughout.
Marilyn B. | Aug 2020
I have worked with D.J. for years and am always impressed by his exceptional customer service.
David C. | Feb 2021
Because Guaranteed Rate did a terrific job refinancing our loan.
Celma A. | Aug 2020
DJ Dole helped me to go through all the process in a very professional and efficient way. I'm very satisfied with his execellent service!
Yingying W. | Sep 2020
All mortgage transactions with DJ have been hassle free and he is available at all times to answer concerns.
Jason S. | Aug 2020
DJ and his team provided amazing communication throughout the entire process.
Veronica L. | Sep 2020
Working with DJ and his team was grand.
Dennis L. | Jan 2021
Exceptional service from D.J. Dole. Also gave prompt responses to questions and offered to help when I had difficulty with forms. Very friendly and especially patient!
E D. | Jul 2020
Dj is an absolute professional at what he does. He genuinely cares about the person and makes the process as smooth and informed as possible.
Kevin G. | Jul 2020
Easy application and signing
Shane P. | Jul 2020
Efficient and effective service. Very responsive
Alan U. | Jul 2020
Very easy to work with & answered all my questions quickly
Lori D. | Jul 2020
D.J. Dole provided me with the best service during the home buying process.
Janet C. | Jul 2020
Amazing service and everything was made easy
Brian F. | Jul 2020
One reason and one reason only: Our loan officer, D.J. Dole. With his expertise on the market and the loan approval process, we immediately knew we were in good hands. He made the whole process smooth, efficient, and most important--stress free.
Michael E. | Jul 2020
Excellent service. Professional and filled out the forms and did the heavy lifting with the lenders. Very difficult process made easy by Guaranteed Rate.
Campbell O. | May 2020
DJ walked us through the process in detail. He made it easy, convenient & professional! We are thrilled with his service and guidance.
Reiko D. | May 2020
All of our questions were answered. Everything was explained clearly. When documents were needed from us, we had superb assistance.
Grace E. | Apr 2020
Easy process because of all the online tools.
Leyna T. | Mar 2020
I've used Guaranteed Rate in two separate transaction in the past 3 years and have never experience the efficiency and care that my loan officer provided. DJ is the reason I returned to Guaranteed rate and he proved once again that he is the ultimate partner to have when "sealing a deal" in financing and re-financing a mortgage. If and when I purchase or refi again, DJ and Guaranteed Rate will be my destination.
Frank L. | Mar 2020
I gave the highest rating because I received the highest quality of service from D. J. Dole.
Thomas W. | Mar 2020
much mahalo to DJ Doles.....
Alec V. | Feb 2020
It was so easy! Everything was explained and if I had a question, it was answered promptly..I highly recommend Guaranteed Rate and DJ Dole!
Teri S. | Feb 2020
DJ was very helpful and always on point
Thomas H. | Jan 2020
Simple process long distance between Bankrate and myself using electronic docusign.
Mary L. | Jan 2020
DJ and the team were great to work with.
Kepano K. | Sep 2019
DJ Dole made us feel confident, his expertise and experience allowed us to craft a loan that was perfect for us. We are so happy to have a home to move into. We look forward to our Hawaii life! Thanks!
Paula K. | May 2019
We have worked for years with DJ and look forward to working with him on future deals for years to come.
Kepano K. | May 2019