What people are saying... What people are saying... Read more
Efficient - Time to complete was great
Wiiliam M. | Sep 2020
The process was really quick and easy. The website laid out exactly what we needed to submit and uploading the document was simple. Dominic and Christine were great to work with...knowledgeable, friendly, and helpful!
Julia M. | Sep 2020
They were on top of everything! They kept the process moving and answered all of my first time home buyer questions without making me feel dumb.
Audra B. | Sep 2020
Very good service! Communication was awesome I always knew the status of my refinance.
Mary N. | Sep 2020
We found them to be very responsive to our needs. The loan proceeded at a very fast pace and online applications were easy to use. A very good outcome!
James P. | Sep 2020
This was my second time working with Guaranteed Rate and both times is was so easy and smooth.
Ashley L. | Sep 2020
Best experience we have ever had!
Alfred R. | Aug 2020
Very smooth and uneventful!
Dreama B. | Aug 2020
Workers are great, easy to understand and, it was a great refi
Michelle R. | Sep 2020
Dominic Mancini's team was exceptional.
Aaron R. | Sep 2020
I have been referring Dominic Mancini to friends already
Michelle C. | Aug 2020
Good communication, easy to transact with.
Denise M. | Aug 2020
I enjoyed working with the company. It was very simple
Saeed Z. | Sep 2020
Very Responsive - Quick turnaround time on all requests - Smooth process - Tech was clean and easy
Dennis J. | Sep 2020
Very easy to work with, painless experience.
Eileen K. | Aug 2020
Excellent service and professional and courteous personnel.
Ernest D. | Aug 2020
Because Dom was so amazing. He was knowledgeable, efficient, effective, communicated regularly and constantly supportive throughout the whole process. The support staff was also great.
Cynthia H. | Sep 2020
Dominic was amazing and attentive. Every person I dealt with was on the ball and easy to work with. They either had the answers or got them timely.
Elaine K. | Jul 2020
Dominic and team was great to work with
Ryan H. | Jul 2020
Easy to connect financial documents without scanning and down loading etc. and easy with DocuSign.
Jocelyn C. | Jul 2020
Everything went very smoothly and on time. Dominic was awesome to deal with as well as the rest of his team.
John J. | Jul 2020
Everyone was helpful and easy to work with.
Josh F. | Jul 2020
Great customer service and ease of the loan transaction
Brandon L. | Jul 2020
Excellent helpful attitude and relentless service.
Edward H. | Jul 2020
You provided just the right amount of communication, not too much or too little. The process to apply was easy and quick.
Brooke C. | Jul 2020
Dominic is an excellent manager of his team and his team is great at communication.
John C. | Jul 2020
The professionalism of Dominic Mancini and his team.
Roman N. | Jun 2020
Very professional, always available to help, listens to and responds to personal needs.
Andrew G. | Jun 2020
Because of Dominic Mancini & his team .
Harold H. | Jun 2020
Dominic Mancini was incredible to work with. I will be recommending him to all my friends who are looking for help with financing.
Thomas U. | Jun 2020
1. Efficient process 2. Timely answering questions and providing clarifications 3. Timely updates throughout the process
VIKRAM G. | Jun 2020
The loan process was extremely easy and the people we dealt with were very good.
Daniel C. | Jun 2020
Easy application... great communication
Robert B. | Jun 2020
they did a good job and closed quickly
David P. | Jun 2020
Smooth Transaction all the way throughout the process
Shawn G. | Jun 2020
Excellent rates and service!!
Daniel M. | May 2020
Great services and reasonable price
Robert R. | May 2020
Excellent to work with, smooth process, and feel I am getting a good rate.
Michelle K. | May 2020
Made the process extremely easy, very responsive to emails and was able to answer any and all questions I had about the refinance process.
Ashwath S. | May 2020
Thing went smoothly where everyone did what they agreed to do
Michael C. | May 2020
Dominic was awesome always got right back to me and answered all my questions.
Harry N. | May 2020
Because Dominic Mancini and staff made the process so easy and seamless
Dominic P. | May 2020
Everything was super easy and fast. good communication
Darcy R. | Apr 2020
Dominic and Team are great to work with!
Kristin G. | May 2020
Knowledge, ease of process, response time and friendliness.
Michael G. | Apr 2020
Great customer service, especially Mr. Mancini.
Colleen B. | Mar 2020
Seemless transaction and quick to lock in a good rate.
Alan N. | Mar 2020
Easy to work with. Online upload of required documents is a great feature which saved a lot of time in emails
Jeffrey C. | Mar 2020
Dominic was great to work with and went the extra mile to make sure I was well informed.
Robert M. | Mar 2020
Great working with Dominic who stays on top of things. Very professional and quick service.
Kamila J. | Mar 2020
Outstanding customer service and went very smoothly
Matthew A. | Mar 2020
I thank Dominic Mancini and his team for all of their help in securing my loan for my new home in AZ. They were organized, thorough & professional, as well as kind which made all of the difference in my interactions with them. You stand above the rest, Dominic! Thank you.
Maria B. | Mar 2020
Dominic made the refinancing easy and painless
Charissa P. | Mar 2020
Outstanding service and integrity
John H. | Mar 2020
Outstanding service ! Most knowledgeable ! Best pricing ! Best team !
Hank C. | Feb 2020
They went above and beyond
Tiffany C. | Feb 2020
Great communication, easy approval process, great team.
John W. | Jan 2020
Dominic Mancini was excellent from the start to completion of the loan process.
Richard R. | Dec 2019
They were super efficient and easy to work with!
Treacy W. | Dec 2019
Dominic was awesome, great communication and easy transaction.
Barbara J. | Nov 2019
Dominic provided me with fantastic service throughout the entire process. He was professional and accommodating to all of my requests and was able to make the process very enjoyable.
Nathaniel B. | Dec 2019
Dominic was awesome, great communication and easy transaction.
Barbara J. | Nov 2019
Guaranteed Rate was incredibly easy to work with. I was given clear direction when documentation was needed and given updates as necessary through the process.
Allison E. | Oct 2019
Because I already have and Dominic and the team were great to work with.
Benjamin K. | Oct 2019
Process was simple and easy
Jamie M. | Sep 2019
Dominic and his team were friendly and easy to work with. Communicating was easy and responsive.
Mark Z. | Aug 2019
Dominic Mancini is the consummate professional. He guided me through the process with ease and responded quickly and thoroughly to any questions I had asked. Tiffany Cortez also was invaluable to the process.
Cherylann L. | July 2019
Dominic and his team and beyond amazing. They are the reason I am a repeat customer!
Asja D. | July 2019
Dominic Mancini was very knowledgeable and professional. He exceeded our expectations and made the process very easy.
Brandon L. | July 2019
They made is so easy to obtain my loan at a great rate.
Mary O. | May 2019
My experience with Guaranteed Rate was better than amazing! Dominic and the team were able to get me exactly what I needed and were flexible and diligent during every step of the process! I will use Guaranteed Rate again in the future for sure.
I have had a wonderful experience both with my original mortgage loan and my refinance. Great experience and great service!
Michelle K. | March 2019
This was the best and fastest loan process I have experienced. Truly blessed. Thank you so much!
Sarai S. | March 2019
This was our second loan processed with Dominic and his team. They make the loan process simple. They are in constant communication via telephone and email. The online portal makes providing documentation quick and easy. A+ Thanks again, Team Dominic!
Keith G. | March 2019
Dominic and his team or outstanding we would recommend them in the future to any of our friends and colleagues.
Andrew T. | January 2019
Dominic and his team were FANTASTIC. Made our loan process and moving from Colorado to Arizona so smooth and hassle free!
Kimberly F. | January 2019
Dominic Mancini and his team were great in handling everything to get me a mortgage that would work for my family and me. He was the best that I have ever dealt with. Keep up the strong work.
Richard C. | January 2019
Ted was awesome, and he is the ONLY reason we used guaranteed. We’ll follow Ted wherever he goes
Danny A. | January 2019
Guaranteed Rate was there to walk me through the way, and always trying to educate me in areas where I had no idea of what was going on. Now I have more knowledge to share with friends and family! I will always refer Guaranteed Rate to any home buyer!
Johnny W. | December 2018
I can't say enough about how easy it was to speak with Dominic Mancini. I was completely taken back at how easily he handled my questions, my processing of information and his professional, friendly demeanor. His knowledge of the process was far more than I expected and his personality made all of the difference. The other handlers of the loan were also very nice and thought I did not speak to them as often; our email correspondence was seamless. I highly recommend Dominic, and Guaranteed rate for any future transactions and will recommend to any other, my friend. Thank you!
Greg F. | November 2018
Dominic was an excellent professional loan officer who had provided several refinances and original loan in the past. I would highly recommend his services to any of my friends. Thanks.
Jolynn M., October 2018
The process was quick and easy, and everything was explained in great detail. Dom & Team made the whole process for a first time home buyer very easy to understand. We were able to close in about three weeks which was amazing and exceeded my expectations! Would definitely recommend!
Kristin K. | October 2018
Dominic was outstanding !! Entire team at the top of their game ! Nobody does it better ! My second loan with you . I will be back and will refer you for sure!
Hank C. | October 2018
The team at GR is awesome! They worked with me on every aspect to get me and my family into the loan program we wanted. I couldn’t be more happy with the service and outcome of our recent refi. Thank you very much Dominic! You have a customer for life!
Harold S. | September 2018
Dominic is a huge help and makes this whole process very smooth.
Michael N. | August 2018
This is the fifth loan that we have made with Guaranteed Rate due to the exceptional service of Dominic Mancini and his team. Dominic is always my first call when needing a loan and I have confidently recommended him to friends and family.
James T. | August, 2018
Dominic was professional and a delight to work with. He honored all commitments and explained every step of the process thoroughly.
Heather T. - August | 2018
I had a great experience. I can't believe how easy the whole process really was. My loan office, Dominic, was amazing and really set me up with a great team.
Ian C. | August 2018
I couldn't ask to have had a better experience and better loan officer. Dominique was amazing and took time whenever needed to answer any and all of my questions. This was the first time for me going through the process of buying a home so I had a lot of questions and really appreciate the time and assistance that was taken by all involved to answer my questions.
Michelle K. - August | 2018
I really enjoyed working with Dominic Mancini and his team. I am a repeat customer, and I can absolutely attest to the fact that he often personally ensured making my transaction extremely smooth. I am very impressed with his attention to detail and responsiveness, and I'd absolutely work with him again for any home-related financial needs in the future. My only disappointment was that there isn't a score of "11" in this survey, as he and his team go above and beyond for a client.
Michael B. - July | 2018
Guaranteed rate not only had the best rates, they also managed all of the challenges with efficiency. I never felt pressured since the rates sold themselves.
Edward H. | July 2018
Great team, nice working with you guys. Very easy and explained everything step-by-step.
Edison M. | July 2018
Buying a home is a life-changing event and quite stressful. I have been so impressed with the level of service and commitment to me as a new homeowner. The whole process was a "breeze" - efficient, professional and personable. A huge shout out to Dominic Mancini and Christie Vo - they were available to answer any questions I had and simply amazing to work with. I would highly recommend working with them both. Cheers
Barbara B. | June 2018
Dominic and his team made the experience stress free and easy. We will be going to them again and I have already recommended them to several family and friends. Extremely pleased with the process !!
Andrew T. | June 2018
Very satisfied with the level of service provided by Dominic Mancini and his team. He really went the extra mile to fix some minor problems that I had on my end that could have possibly caused me not to get approved for the loan. Very happy. Couldn’t be more satisfied.
Josafat A. | May 2018
Dominic went above and beyond helping us, he gave us honest advice and the best deal by far.
Maximiliano L. | JUNE 2018
Dominic was timely, knowledgeable, reliable and professional to the most impressive level. I will definitely be using him again for future loans and referring him to all of my friends and family!
Lanna D. - May | 2018
Dominic and Amy went above and beyond to get this done.
Dominic and his team were very easy to work with and maintained great communication throughout our loan process. Communication is the key to success! Thank you!
Keith G. - May | 2018
Your service was professional, courteous and efficient!
Cynthia L. | April 2018
Dominic was amazing to work with and made this house purchase possible for us! Everyone we dealt with at Guaranteed Rate was a pleasure to work with. Thank you!
Patrick M. | February 2018
Dominic Mancini, Karen Bivans, Kristy Wyatt, and Jazminn Coultas are all consummate professionals that earned my business every step of the way in my recent real estate transaction. I'm thoroughly impressed with the process of obtaining a loan through GR, and really appreciated the automated portal that facilitated the process, particularly all the document management activities. As a high-tech customer, this was absolutely appreciated, and shows the organization's commitment to providing a leading-edge customer experience. I'd most definitely work with Guaranteed Rate again!
Michael B. | 05/15/2017
Dominic Mancini was amazing in originating my loan. He was there to answer all my questions, and clear up the things I didn't understand, no matter what time of day it was. Getting financing isn't always the easiest thing, and it's important to have someone like Dominic who is trustworthy, honest, and available! Thank you Guaranteed Rate.
Marisa C. May 2016
Everything went so smoothly I could not believe it! Your people were all exceptionally good at what they do and they were a total joy to work with. I could not be happier with the job they did! Thanks so much.
Christine R. May 2016
I worked with Dominic Mancini, he was very professional and was highly available for any and all issues or concerns throughout the entire process (which can be pretty lengthy and complicated sometimes). He did an amazing job!
Kevin A. 5/3/2016
Dominic was great. He was always available for me when I had a question and he was honest and straight forward from the get go. We had a last minute hiccup at closing and Dominic expedited the correct documents and made this a priority. Overall great experience and I would refer him to friends and family.
This was such an easy process. Dominic and everyone else knew exactly what they were doing. There was consistent contact and everything was processed in a timely manner. Being able to sign closing docs in our own home was great too.
Jamie V. 3/2016
My Loan Officer was great at informing me of different financing options available to me. His constant follow-up, clarification and reassurance made the loan a success.
Aurora R.– Hickory Hills, IL | SEP 2015
Dominic Mancini was excellent to work with. Soon after I had started the loan process, I ended up in a full blown family crisis. A family member was in a terrible car accident and soon after a close friend of mines husband was in a fatal car accident. He was caring, patient and kept me on track throughout the whole process. He made it so easy for me during a very difficult time in my life.
Susan L. – Mesa, AZ | SEP 2015
Dominic and his team are very responsive and helpful in guiding the transaction from start to finish. His team made this a very easy and stress free process. Dominic is very knowledgeable and supportive. He takes the time to walk you through the different scenarios and helps to set realistic expectations. We were very happy with the support and customer service provided and felt confident that no matter happened Dominic and his team were there to help us through it.
Very impressed with Dominic Mancini's focus on customer service and leadership of our loan process.
Patrick M. – Chicago, IL | AUG 2015
Dominic was incredibly attentive, making sure to be in contact at just the right times, from beginning to end. We had to wait a month or two after initial contact with him to begin the process, and he followed up as promised, and was there every step of the way to ensure the process went smoothly to completion. Very professional, personable, and effective!
Dominic Mancini was excellent to work with. Soon after I had started the loan process, I ended up in a full blown family crisis. He was caring, patient and kept me on track throughout the whole process. He made it so easy for me during a very difficult time in my life. I say give this special guy a raise!
My Loan Officer was great at informing me of different financing options available to me. His constant follow-up, clarification and reassurance made the loan a success. The application tool is very helpful throughout the process, however, the continued communication from the team is the key to its success. Keep updating!
Dominic walked us through the whole process. This is our second time dealing with Dominic on a refinance loan application.
James P. – Prescott, AZ | JULY 2015
Dominic and his team are the best.
Timothy N. – Chicago, IL | Apr. 2015
Dominic Mancini was generous with his time, professional and knowledgeable. He contacted me recently to go over options regarding the Guaranteed Rate mortgage he set up for me two years ago! This kind of client follow-up is the reason I recommend Guaranteed Rate to colleagues and friends. Thank you, Guaranteed Rate, and thank you, Dominic.
Paul B. | Feb. 2015
Dominic and team were very professional and worked extremely fast to complete my mortgage.
Cheryl B. – Westmont, IL | Feb. 2015
Dominic Mancini was amazing to work with! I would refer him in a minute!
Steven Z. -- Los Angeles, CA 7/21/2014
Dominic was amazing! He has top of the line customer service. He even managed to get it closed in 3 weeks!
Bly K. -- Phoenix, AZ 5/27/2014
Very smooth process. The closing process was amazingly simple and seamless. We were done in a little over an hour. Service was fantastic, and exceeded my expectations. Dominic Mancini was phenomenal. He returned every phone call promptly, acknowledged every email and was 100% on top of the entire process and where my application stood. Employees with Dominic's attentive skill set are hard to find these days - give him a raise! Guaranteed Rate made what is often a difficult and cumbersome process an easy process. Everything was well organized and well communicated.
Dominic, Thank you for all of your help with the Park Ridge house. I really appreciate it. You're the best.
"Dominic and the team of quality professionals working on the loan process made it seem easy and fast."
Robert M. - Palos Hills, IL 1/13/2014
Hey, check out this amazing review from Genie about Dominic! “I worked with Dominic Mancini and his team at Guaranteed Rate to refinance my home. The entire experience could not have been easier! They were prompt, thorough and efficient. I received a fantastic rate as well. This is not the first time I have financed/refinanced a home -- but it is definitely the easiest time I have had doing so. I highly recommend Dominic and Guaranteed Rate!”
Genie R. – Hinsdale, IL – 6/2013
Hey, check out this amazing review from Paul about Dominic! “Dominic is knowledgeable, professional and personable…a combination I don’t take for granted. He gave me a set range of possibilities and a clear timeframe right from the very beginning. Dominic was clear about the variations that might occur during my process and was readily available for follow-up questions. Over the years I have weighed many business offers, but a representative like Dominic for such a clear front-runner business is extremely rare. Thank you so much, Dominic!”
Paul B. --- Phoenix, AZ --- 4/2013