What people are saying... What people are saying... Back to profile
Everyone was easy to work with and helpful
James P. - Morro Bay, CA | Sep 2021
excellent customer service
David E. - Santa Maria, CA | Sep 2021
Donna and her team went out of there way to explain the details of the mortgage process for a new construction loan and within the tight escrow closing time frame.
Kathy B. - San Luis Obispo, CA | Sep 2021
I am stunned by now easy they made it, how FAST they too action on each step, how available and communicative they were from step one to post-close and how pleasant they were to work with.
Lara H. - San Luis Obispo, CA | Aug 2021
Donna and here team are AMAZING.
Jason F. - San Luis Obispo, CA | Aug 2021
Because I already recommended them to someone!
June M. - San Luis Obispo, CA | Jul 2021
Responsive, professional, friendky
Joel D. - San Luis Obispo, CA | Jul 2021
Donna and her team worked hard to overcame challenges to get my loan funded.
Catherine O. - San Luis Obispo, CA | Jun 2021
Everything went smoothly - instructions easy to understand. Efficient and timely!
Grace P. - Pismo Beach, CA | May 2021
The team was very responsive and helpful
Robert H. - Pismo Beach, CA | May 2021
I believe they did the best they could.
Cecilia C. - Cambria, CA | May 2021
Really good online communication
Karen H. - Cambria, CA | Apr 2021
Donna and team are fantastic to work with!
Amanda M. - Pismo Beach, CA | Apr 2021
Great communication and professionalism.
Betty J. - San Luis Obispo, CA | Apr 2021
The communication was excellent, even with Covid restrictions.
Jeremy B. - Cambria, CA | Apr 2021
They were efficient and quick.
Mary P. | Mar 2021
An excellent interest rate, great customer service and follow-up, and the convenience of providing documents via a secure portal. Plus, they were very patient with me during an anxious time of selling and buying homes.
Cynthia A. - San Luis Obispo, CA | Apr 2021
Easy document signing and fast processing
Harold S. | Mar 2021
Appreciate Donna’s hard work for us.
Susan H. - Nipomo, CA | Apr 2021
they did a great job- very efficient.
Bruce E. | Feb 2021
Responsiveness, answer questions, availability
Yann L. | Feb 2021
Extraordinary organization, promptness, follow-through, human connection
Carrie M. | Feb 2021
Donna was very patient with my many questions.
Robert M. | Nov 2020
Donna and her team always do a great job
John H. | Dec 2020
Everyone I worked with at Guaranteed Rate was professional, honest and timely. Excellent team!
Michele H. | Feb 2021
It was such an easy process. I felt like I was supported throughout the process.
Anne A. | Aug 2020
The ease of dealing with with everyone involved. So professional.
Angelina L. | Sep 2020
Because they respond in a timely way to questions and they're very competent
Carol T. | Nov 2020
They were easy to work with and always responded quickly to our questions!
Diane B. | Jan 2021
Guaranteed Rate is very professional and they are great people.
Jason S. | Aug 2020
Knowledgeable, thorough and friendly service!
Chad J. | Sep 2020
I was able to find and purchase a home in the SLO area, with GR loan pre-approval, in something like 4 weeks.
Ralph M. | Oct 2020
3rd finance with Donna Lewis and she is the best
James W. | Nov 2020
Because the office here, in San Luis Obispo went above and beyond to work with my families refi. I have already referred them to others.
Andrew M. | Dec 2020
Great personal service. The agent always responded to my text and phone calls promptly
David W. | Jan 2021
Donna Lewis was incredibly helpful throughout the entire process, as I was a first time home buyer. She was efficient, clear with what I needed, and answered all of my questions. I couldn't have done it without her. The online portal was also very helpful and made the process easy.
Jessica C. | Aug 2020
Donna Lewis went above and beyond to make my loan happen during a time new regulations were put in place for independent contractors. Thank you Donna!
Stephanie R. | Sep 2020
Donna Lewis and team were incredible. So professional, knowledgable and kind
Rebecca B. | Oct 2020
very responsive. Easy to work with. knowledgeable. Very transparent
Victor M. | Nov 2020
Love love love Donna Lewis!!!
Lori G. | Dec 2020
They were friendly, efficient and fast. The process was explained well and my questions answered.
Diana V. | Jan 2021
Donna Lewis was excellent! She took care of us and her entire team (Justin, Renee, and everyone else) was there to help us along the way! Thank you so much!
Craig N. | Aug 2020
Process efficient. Staff responsive and effective.
Ronald R. | Sep 2020
Excellent customer service and response time
Yvonne B. | Nov 2020
Donna was terrific. Always quickly available.
Maryanne G. | Dec 2020
I always felt supported and encouraged that they would work with me to make the purchase happen.
Vi M. | Jan 2021
Great communication, very easy process
Michael H. | Aug 2020
Donna Lewis is amazing and works so hard for her clients.
Sarah R. | Sep 2020
Smooth process, helpful staff
Tim D. | Oct 2020
Everything was so easy from start to finish.
Kory F. | Nov 2020
Donna Lewis was easy to work with and very efficient
Paul M. | Dec 2020
We work with Donna Lewis on every transaction we do. She is outstanding, and as long as she is with GR, we're with GR!
Kristin P. | Jul 2020
Donna Lewis and her team are the best!
David J. | Jul 2020
Donna did a great job of working with us on different loan options.
Nanci T. | Jul 2020
The rate offerings were fantastic. Service was prompt, informative, and friendly. The entire process was exceptionally smooth.
Spencer V. | Jul 2020
Good communication, easy to provide documents, easy to sign documents
Michael B. | Jul 2020
Fast, easy, competitive pricing, I know and trust the rep.
Manuel W. | Jun 2020
Donna Lewis was very helpful during the entire process
Richard H. | Jun 2020
The team that I worked with was very helpful and fast to respond. This was my first time going through a process like this and they made it super easy with their online portal.
Barbara W. | Jun 2020
Donna Lewis our agent was patient and responsive
Deborah C. | Jun 2020
Donna Lewis and team made this process relatively easy.
Roberta L. | Jun 2020
Donna Lewis and her team are awesome. They are always quick to respond with any questions or concerns and my refinance went very smoothly.
Robin S. | May 2020
Donna and her staff are always professional and have a great work ethic.
Elizabeth R. | May 2020
Donna Lewis has helped me with financing multiple houses and she always makes everything run smooth and seamless
John H. | May 2020
The entire loan experience was exceptional. The staff made thoroughness and timeliness a priority, which was also ours.
Phillip A. | May 2020
Professional, friendly, helpful, extremely competent!
Barbara B. | May 2020
Everyone in the process was very helpful, understanding and kind.
Ann S. | May 2020
Donna Lewis was very helpful and professional.
Stefania C. | Apr 2020
accessable, capable, knowlegable, responsive
Eric K. | Apr 2020
Donna Lewis and her staff worked so hard for us. It was so appreciated in many ways.
Heather H. | Mar 2020
Beyond attentive understanding and speedy
Timothy B. | Mar 2020
Donna Lewis and her team were phenomenal!
Melissa M. | Mar 2020
I was satisfied with the process and overall team performance.
Randal D. | Feb 2020
Donna Lewis has always been amazing to work with. Her team at GR make the transaction go swiftly and smoothly.
Kristin P. | Feb 2020
Donna and her team really came thru this difficult transaction.
Timothy T. | Jan 2020
Extremely efficient, pro-active, clear communication, great teamwork, great use of technology.
Katherine G. | Dec 2019
Great info, helpful team, prompt service, seamless process.
Kaila H. | Nov 2019
Donna Lewis was an excellent loan officer to work with! Beyond being exceptionally knowledgeable and very responsive, she was uncommonly personable and supportive throughout the process.
Steven K | July 2019
Donna, Dylan and etc. were fantastic. Informative. On top of things. Patient. Great experience.
Mark V. | May 2019