Dottie was the consummate professional during our entire loan process. She guided us through each step with patience, the highest degree of attention to detail and overall thoroughness. We appreciate her commitment and genuine accommodating manner. It's because of Dottie that we would use Guaranteed Rate again (and we will definitely recommend to others!) Thank you.
Kaytisha G. | June 2019
Dottie was AMAZING!! She went above and beyond for us. I would recommend her to anyone. Great experience.
Christina M. | June 2019
Dottie was amazing and helped every step of the way!
Danielle F. | May 2019
Dottie Shields and Susan Gallo, went above and beyond to make our dreams a reality and they were there every step of the way. Dottie made sure at all times that we understood what everything meant and made sure we were receiving the best possible loan and rate available. She guided us from beginning to end and dealt with our craziness and frustration with a smile. Susan explain everything on the closing disclosure and broke it down for us efficiently and promptly. I would be remiss if I didn't...
Theresa M. | April 2019
I contacted Dottie Shields at Guaranteed Rate on 4/5/19 after I was having trouble with my original lender. Dottie was able to get everything together in less than 3 weeks and I just closed on 4/26/19. Excellent job was done by Dottie and the rest of her team!
Gregory F. | April 2019
Dottie was fantastic throughout the entire process. I can't recommend her highly enough. She was great.
David G. | April 2019
Dottie was amazing, helpful and extremely knowledgeable.
Mark T. | March 2019
Dottie & Joyce made the process simple, easy, and fast for us. At no point did we feel like we were talking to robots making a sale; they were genuine, and very friendly, which is nice, because we have anxiety. They deserve all the thanks and praise given to them.
Keith M. | February 2019
Dottie basically held my hand the entire process and always got back to me even on weekends. Made my 1st time buying a home an easy experience. If all your agents are like her I can understand your success.
William R. | February 2019
Dottie Shields is the best Loan officer ever. This is my fifth time using her excellent and professional service going through the loan process. She stays in contact with me periodically, advise me of changes in financial markets that could possibly have an impact on my loan, she has developed a solid relationship with myself, I trust her all of way. I will refer her loan expertise with my eyes close to all my family and friends. Thank you for making my dream come true!!
Myriam V. | February 2019
Dottie Shields and the team were extremely supportive and quick to respond to every question we had during the process and they kept a very respectful and professional tone throughout the process, even when things got tough. We love our new house, and thanks to Guaranteed Rate we have our dream home!
Judith P. | December 2018
As a first time home buyer everyone was very helpful and knowledgeable about getting everything set and ready to go. They made the process as painless as possible
Robert M. | November 2018
Would only recommend Dottie Shields. The company is only as good as the loan officer! She carried the ball and was excellent. Have heard good and bad about the company. Dottie was recommended to me by someone I trusted.
Kathi S. | November 2018
Dottie made the first time home buying experience so much less scary. Thanks, Dottie and her team!
Christopher N. | November 2018
Dottie Shields was extraordinary. I’m a first-time homeowner. Dottie made all the new and confusing information understandable for me. She was always available and answered every question. Thanks so much, Dottie!
Sarah C. | October 2018
Dottie Shields and Guaranteed Rate employees worked efficiently and effectively in making sure every detail was being tended to. As a first time home buyer, Guaranteed Rate made me feel very comfortable in knowing they had my best interest at heart. Definitely come highly recommended! Thank you again!
Katelin M. | October 2018
Dottie Shields was our loan officer and she was just an absolute joy to work with. Needless to say, this is one of the most stressful periods in a person's life, but she made us feel calm and at ease the entire time. She (and the entire team we worked with) were ALWAYS available to answer any and all questions. I can't imagine anyone making this experience a better one. THANK YOU!!!!!
Kenneth B. | September 2018
Dottie Shields was a pleasure to work with. Answered all my questions quickly.
Debra H. | August, 2018
Second time working with Dottie. Love, love, love her and her staff and the title company. The seller's representative made this a difficult purchase, but Dottie went above and beyond and I appreciate her!
Chenae S. - August | 2018
As recent 1st time home buyers, we learned so much during this process! Our loan officer, Dottie, worked exceptionally well with us in several ways: She answered the many questions that we had. She explained the loan paperwork step-by-step. She was always willing to meet with us in person. She communicated & followed-up with us on a daily basis. She was professional, very knowledgeable, encouraging & never rushed us When we had paperwork that needed to be resolved in the process. Dottie worked...
Jethro M. | August 2018
The entire Guaranteed Rates team we’re fantastic to my wife and I.
Thomas M. | July 2018
Dottie Shields was pleasure to work with.
John M. | July 2018
Dottie, Susan and team made this stress free and easy process! They provided advice as well as after hours support weekends and weekdays. I want to just say thank you to you all, especially Dottie with whom I've been working with since 2009 when we bought our first home. Good luck to everyone.
Carlos M. | July 2018
I can’t say enough to praise Dottie my loan agent. She helped me set up my email so I could coordinate with my bank and also communicated with Voya for me. I believe with Dottie’s help this was the smoothest run application and completion of getting my loan.
Katherine V. | June 2018
Miss Dottie and her team were very helpful and responsive and made my purchase and Loan very easy and as hassle free as they could. Overall I had a great experience with them and would use the team and lender again.
Jesse W. | July 2018
It was so easy for me to use guaranteed rate to process the loan application and requirements I am glad to work with guaranteed Rate
Asghar B. | July 2018
Dottie makes us feel special and comfortable when sharing our information. A very special lady!
Richard T. | July 2018
Dotti Shields was amazing.....
Rose J. | June 2018
Dottie went beyond of taking the time to explain the process for me to understand. Dottie was friendly and respectful. I am thankful and lucky to have Dottie by my side.
Roman E. | June 2018
Best service easy to deal with.
Saeed A. | May 2018
Dottie was excellent. She always got back to me in a timely manner. She did all she could to make the deal work.
Shenice P. - May | 2018
Dottie Shields made our first time home buying experience wonderful and a breeze! She was always there to answer our questions or explain anything we wanted numerous times until we understood. Even though many things were able to be completed online, Dottie set up a sit down meeting with us in the beginning of the process to make the interaction of the next few weeks more personal. We had an accelerated closing and we never once doubted that Dottie and her team couldn't come through for us. We...
Julia S. | April 2018
Dottie shields was amazing!! She made getting our loan to purchase our first home so painless and easy!! Thank you Dottie for making the process so smooth!!
Ronald A. - May | 2018
My Guaranteed Rate representative, Dottie Shields, could not have been more pleasant, helpful, and professional through the entire process. What made it difficult for me was that my real estate purchase was a short sale. But Dottie's knowledge of the process and careful explanation of each phase gave me the understanding and patience needed for such an endeavor. Would highly recommend Dottie and Guarenteed Rate! Thank you.
Lisa G - Pleasantville, NJ | Feb. 2016
Dottie Shields is fantastic at what she does! Very thorough, she always made herself available to us, and most important we sincerely felt like we could trust her. We will definitely be using her services again in the future, and have already recommended her to some family and friends. The other staff at Guaranteed Rate that we interacted with were great to work with as well. Thank you!!
Julia W. - MOUNT HOLLY, NJ | Jan. 2016
Dottie made the entire process simple and easy. Thank you so much.
Laura M. – Folsom ,NJ | JULY 2015
Dottie Shields in Marlton, NJ made our refinancing the easiest, smoothness process. Her experience and staff were a pleasure to do business with. Her responsiveness, knowledge and personality made us feel like we were family. Our daughter used her for a mortgage and a refinance. We knew exactly who to call when looking to refinance and we received the same excellent service. We highly recommend Guaranteed Rate.Thank you Dottie!
Crystal S. – Medford, NJ | Apr. 2015
Dottie Shields was great throughout the process.
John W. - Burlington Township, NJ / March 2015
Dottie was the most wonderful and caring person. We were blessed to have her.
Marion L. -- Hamilton Township, NJ . | Nov. 2014
Dottie Shields was awesome, she know sher stuff. She made everything easy and was great with everything through the process.
Jason E. -- Mays Landing, NJ. 9/30/2014
Dottie was on top of everything and everyone. Felt confidence in her work, communication and she made everything come together in a short amount of time. Dottie did a great job and exceeded expectations.
William S. -- Linwood, NJ. 9/30/2014
Dottie and her team were wonderful. I thank all of them and Guaranteed Rate for everything!
Daryl J. -- Egg Harbor Twp, NJ 7/30/2014
I had a great experience with Dottie and her team! They were very helpful!
George K. -- Haddon Township, NJ 7/24/2014
Dottie was great! Very easy to work with, very flexible, and she was always easy to contact.
Joshua C. -- Galloway Township, NJ 5/19/2014
"Dottie Shields handled my loan extremely well and was very patient and understanding throughout the process. Everything went very smoothly and I will recommend Dottie to my friends and family."
Kara C. -- Riverton, NJ. -- 6/ 2013
Dottie was great. She made sure I was informed throughout the entire process and was thankful she was bunt side when the seller went off the deep end because my agent asked for the keys. Very satisfied with Guaranteed Rates side of the closing process.
Robyn H. -- Somerdale, NJ.-- 8/ 2013
“We has such a great experience with Dottie when she assisted the buyer of our home we knew we would use her to purchase our new home. Every step of the way I felt that Dottie Shields and her team kept us informed, helped in any way they could and made this a very smooth transaction. Everyone I dealt with was knowledgeable and competent. Dottie and her team really took the time to explain the process and kept an eye out for us so we would get the best deal. Dottie went above and beyond for...
Richard V. --Cherry Hill, NJ. -- 5/2013
Hey check out the amazing review from Mark about Dottie!
“I recently closed my loan with Dottie Marlton, NJ office. I cannot say enough about the services she provided! Dottie went above and beyond to close the deal. Thank you so much for everything Dottie!”
Mark H. -- Cherry Hill, NJ -- 02/2013
I have experience with several mortgage experts, but I can testify that Dottie Shields is the absolute best in her field. It is always a pleasure dealing with her on a new mortgage or a refi. Thanks again Dottie.
Hi Dottie,I just wanted to take a moment and thank you for speaking with me today. It's always a delight to talk to a true mortgage pro.Again, Thank you and I look forward to speaking with you again in the future.
Thank you, thank you, thank you. You are a special person to take the time to help me.
I can't thank you enough for all you have done in helping me finally get keys to my very first home! Thanks for hanging in there for me and for making the right things happen you are truly the best!
Jack and I want to thank you for everything you did for us. We know you worked very hard and we are very grateful. You went the extra mile for us and managed to do so many wonderful things for us – which we never dreamed were possible. Thank you from the bottom of our hearts.
Sandy and Jack
Thanks a million for all your help with our purchase of a new home. We both really appreciate your concern.
Michele & Kevin