What people are saying... What people are saying... Back to profile
Communication from everyone on the team. If there was an issue, everything was quickly handled. Thank you!
John M. - Brookfield, WI | Apr 2022
With Guaranteed Rate they help alot through the process to make it easy
Marcus M. - Cincinnati, OH | Apr 2022
Mario is great! Friendly and knowledgeable! Great communication!
Matthew C. - Amelia, OH | Apr 2022
Mario is great at getting you started and explaining everything you don't understand in a way that doesn't make you feel less than.
Brooke H. - Erlanger, KY | Apr 2022
Drew is effective, efficient and professional. Also, I was able to get an awesome rate!
Nathan D. - Avon Lake, OH | Apr 2022
easy to work with simple process always able to reach someone LIVE for questions
Andrea N. - Columbus, OH | Mar 2022
Fast and Easy. Drew and team were awesome
Nathan G. - Jacksonville, FL | Mar 2022
Drew went above and beyond. He had great communication and follow-up. Elizabeth was also fabulous and I'm appreciative of the team.
Tristan R. - Cincinnati, OH | Feb 2022
Efficient, good communication, no surprises
Kevin M. - Cincinnati, OH | Feb 2022
Great rate, good service that closed on time.
Brian A. - Dearborn, MI | Feb 2022
Easy process, responsive and accurate service
Lyndon B. - Edgewood, KY | Jan 2022
They were quick and efficient
Christine M. - Independence, KY | Jan 2022
very responsive and professional
Joseph W. - Cincinnati, OH | Jan 2022
Drew Stacey and his whole team was very responsive and helpful from the beginning. They made this process very easy and seamless.
Kelly W. - Cincinnati, OH | Dec 2021
Very efficient, thorough and quick.
Leela V. - Cincinnati, OH | Dec 2021
They were the Most Professional and Thorough mortgage company We Have Ever Worked With! Great People & Very Quick!
Beckham W. - Fairhope, AL | Dec 2021
Dominic stayed and walked me through the process for over an year! Excellent service.
Reginald C. - Cincinnati, OH | Dec 2021
Mario Rauch worked fast and efficient. Easy to access and swift to answer questions and return calls/ emails
Kimberly A. - Cincinnati, OH | Dec 2021
Everything went very smoothly. No issues or delays
Timothy L. - Villa Hills, KY | Oct 2021
Quick and painless process that closed in 30 days. Drew Stacey is an expert in his field, and is able to navigate and tailor the process to the customer.
Ha H. - Mason, OH | Oct 2021
Worked with me from out of state. Had more then one member helping.
Jeanette S. - Coos Bay, OR | Oct 2021
Great service by Drew Stacey and his team on original mortgage and three refinancing loans in 2.5 years. This most recent was completed in less than two weeks.
Richard C. - Covington, KY | Oct 2021
Mario was great an answering any and all questions throughout the process. Loan process was simple and easy.
James R. - Erlanger, KY | Sep 2021
Easy to work with. And quick!
Jennie T. - Cincinnati, OH | Sep 2021
Excellent communication. Ease of using online system.
Craig P. - North Bend, OH | Sep 2021
Excellent service. Knowledgeable and fast!
Alicia H. - Cincinnati, OH | Sep 2021
Excellent service from Drew Stacey and his team.
James K. - Cincinnati, OH | Sep 2021
Process was easy rates were good
Brian E. - Hampstead, MD | Sep 2021
Great communication and quick.
Christina H. - Burleson, TX | Sep 2021
Everything about the experience was exceptional!
Tanya K. - Montgomery, OH | Sep 2021
Excellent customer my question were followed up in a timely manner
Carla B. - Cincinnati, OH | Aug 2021
Always had good interactions with the Guaranteed Rate team! They make the whole process extremely smooth and easy. Mario Rauch always takes care of me and is the main reason why I will continue to use Guaranteed Rate!
John K. - Cincinnati, OH | Aug 2021
Tina and Drew were/are fantastic to work with
Ian K. - Fort Myers, FL | Aug 2021
the process was incredibly easy and communication from all staff was great
Shadia B. - Covington, KY | Aug 2021
Great Service and quick response
Corey H. - Cincinnati, OH | Aug 2021
From the very beginning of the loan process all the way through closing each person I interacted with at GR was always super helpful and willing to take the time to answer questions whether it be over the phone or via email.
Eric B. - Nashville, TN | Aug 2021
Extremely satisfied and have no complaints
Chelsea L. - Dayton, OH | Jul 2021
Everyone at Guaranteed Rate was very friendly and professional. The process was made as easy and understandable as possible.
Erin S. - Cincinnati, OH | Jul 2021
Great communication and competitive rates
Sean T. - Anderson, OH | Jul 2021
Very easy to work with and responsive if any questions or problems. Refinancing was fast and easy.
Jeanne R. - Strongsville, OH | Jul 2021
great service, easy process. very responsive
Jeffrey J. - Springboro, OH | Jul 2021
Dominic was great and very easy to communicate with. He reassured me when I was feeling frustrated with the application process and I’ll always remember that!
Kristina G. - Lebanon, OH | Jun 2021
Speed. Transparency. Commitment to get things done.
Demetrius S. - Cincinnati, OH | Jun 2021
Very responsive and supportive.
Jason B. - Cincinnati, OH | Jun 2021
The team went above and beyond to make sure everything was handled. All I had to do was electronically sign documents, little to no burden on me.
Marc S. - Cincinnati, OH | Jun 2021
It was simple and they handled my request to purchase my home.
John G. - Burkesville, KY | Jun 2021
Great customer service. Zac was awesome, too.
Michael T. - Milford, OH | Jun 2021
I felt that I could ask them any questions I had, and I knew they were a great resource for me!
Bailey D. - Berlin, MD | Jun 2021
Very efficient and easy to use! Everyone was very nice to work with too!
Matthew F. - Cincinnati, OH | Jun 2021
2 loans this year and both went smoothly with good support and great rates.
Michael P. - Cincinnati, OH | Jun 2021
Everyone was patient, kind and helpful.
Jana W. - Bellbrook, OH | Jul 2021
Mario Rauch was amazing!! From the first day I inquired about funding for my home, Mario was very knowledgeable and understood my needs. He carried me through the entire process even when it involved other roles and responsibilities from other team members within the organization. Most importantly his communication was second to none!!! No matter what was going on, he ALWAYS got back with me and never left me feeling unsure about anything. I would highly recommend him to anyone!
Latoya M. - Norwood, OH | Jun 2021
The responses were very quick and to the point.
John M. - Franklin, WI | May 2021
Amazing service: very informative on he process, thorough, and quick.
Brooke J. - Beaver Creek, OH | May 2021
Extremely professional, timely followup. Great rates and closing costs.
William S. - Blue Ash, OH | May 2021
Very efficient and helpful process
Melissa S. - Loveland, OH | Apr 2021
The quickness and thoroughness of the process
Tanya T. - Harrison, OH | Apr 2021
I have already recommended Guaranteed Rate, both for the ease or working with them and the quick response to all questions and inquiries.
Krystal S. - Cincinnati, OH | Apr 2021
The whole refinance process was very efficient by all invloved.
Karen K. - West Chester, OH | Apr 2021
Great communication from DREW and his team of TINA and ELIZABETH
Larry L. | Mar 2021
Easy to work with, awesome pricing, quick turn-around, and very responsive.
Beau B. - Loveland, OH | Apr 2021
Ease and efficiency of the re-fi process
Steven T. | Mar 2021
I especially liked the consistent communication throughout the loan app process. Information provided was timely and complete.
Thomas S. - Cincinnati, OH | Apr 2021
Great support and task management.
Stephen G. | Mar 2021
Excellent customer service
Ana M. - Mason, OH | Apr 2021
Great to work with, process was easy and fast.
Amanda R. - West Chester, OH | Apr 2021
Elizabeth Speranza was great. Made the process easy and simple.
Lauren M. | Mar 2021
Efficient and very clear instructions.
Celia E. | Mar 2021
Easy to work with. Very Responsive. Friendly and personable. Streamlined process.
Amber L. | Mar 2021
excellent, friendly service; fast follow up on process & details; informative & easily understandable instructions & follow up
Lucinda B. | Mar 2021
Third time doing financing with Drew - always helpful and he makes it simple on us. Great rates to boot.
Jonathan K. | Mar 2021
The team that worked with me were fantastic!!!
Pamela M. | Mar 2021
Really informative and quick with getting the process done
Ryan S. | Mar 2021
Very satisfied with the rate and the ease of application.
Paul B. | Mar 2021
Great communication and made the process stress free
Nicolas P. | Mar 2021
Very streamlined and professional
Brandon L. | Mar 2021
They were awesome to work with!
Sean S. | Mar 2021
Wonderful service and attention to detail. I''m a loyal customer!
Stephen G. | Feb 2021
We had a great experience! Everyone we interacted with was so helpful and the process was smooth and faster than we expected!
Heather B. | Feb 2021
Very good communication and knowledgeable of the process. Helped with any questions or concerns I had and always received prompt responses.
Matthew N. | Feb 2021
This the third time we have sought to refinance a second home with Guaranteed Rate - Drew Stacey and his team, and each refinance presented it owns set of different circumstances, but still resulted in a professional and seamless transaction.
Robin N. | Feb 2021
The service was excellent and the process was easy. I still can''t believe we''ve already closed.
Alicia H. | Feb 2021
Great communication, felt like a priority
Maggie S. | Feb 2021
Excellent customer service.
Karen C. | Feb 2021
Excellent customer service, great rate
Mark R. | Feb 2021
Excellent customer service from every employee I emailed and talked to! They were quick to respond, very friendly and answered all my questions!
Dawn N. | Feb 2021
Very easy to work with and great rate.
Laura A. | Sep 2020
Prompt, courteous service and online closing
Patrick S. | Oct 2020
Easy application, transaction, great people
William M. | Dec 2020
Easy to work with and good rates
Benjamin W. | Feb 2021
The team that we were assigned to were very polite and responsive. They took good care of us being a first time home buyer especially Dominic Starvaggi that I had on speed dial during the process.
Kristine F. | Dec 2020
They made the entire process seamless.
Ryan P. | Jan 2021
Very easy to work with, and they were able to speed up my closing.
Michelle S. | Sep 2020
Drew is wonderful. He is very accommodating and the rates are spectacular.
MacKenzie C. | Oct 2020
Everything was really easy...appreciate the fact that I didn't have to wait and pay for an appraisal and the electronic signatures made things easy for my wife and me to coordinate
Michael S. | Dec 2020
Smooth transaction. Professional in every way
Bruce S. | Jan 2021
Drew's team does an excellent job explaining and progressing the mortgage process.
Benjamin R. | Sep 2020
Great communication, was able to move up closing date to accommodate my schedule
Stephen L. | Oct 2020
Very easy process, and great people to work with
Steven B. | Dec 2020
Very easy, professional service with a good interest rate
Charles F. | Jan 2021
From start to finish everyone was very professional and helpful. Anytime I had a question they got back with me in a timely manner.
David W. | Sep 2020
Easy to work with. Kept me up to date on progress. Relatively quick considering the volume of business going on now. Ability to close without leaving home and doing most things virtually and with Docusign very convenient.
Robert M. | Oct 2020
Did everything you said you would in a timely fashion
Gordon P. | Jan 2021
Professionalism, responsiveness, organization, and results! All-around amazing experience. Very fortunate to know Dom and have been referred to such a great company.
Corey C. | Aug 2020
So professional and fast with closing. Really helped me out and at a great rate.
Robert G. | Sep 2020
Did what they said they would do, kept me updated, & moved fast
Allen C. | Nov 2020
They were attentive, helpful, and diligent throughout the entire process, great company!
Kiley P. | Dec 2020
Very helpful with going through the refinance process.
Elizabeth S. | Jan 2021
They made the process extremely easy and fast.
Richard G. | Aug 2020
Great rates and awesome service!
Jeffrey O. | Sep 2020
Mario was so friendly and always willing to answer any questions I had.
Brooke T. | Nov 2020
Great service. very personalized, efficient, and timely.
Ann R. | Dec 2020
The whole process has been very smooth and I have received assistance when needed
Mark M. | Jan 2021
They made the process very easy.
Cameron M. | Aug 2020
Very responsive to any questions. Very clearly laid out process.
Christopher B. | Sep 2020
Everything was seamless. All of my questions were handled promptly
Ryan B. | Oct 2020
Very organized process. Easy to get it our refinance done. Always understood where we were in the process.
Linda L. | Nov 2020
Excellent Service from beginning to end.
Brandon V. | Dec 2020
Thorough, concise and professional
Samantha T. | Jan 2021
Low rate, reasonable fee, good communication, helpful loan officer. Nice website design
Xiaoyu Z. | Aug 2020
Great service backed by an awesome team
Mark M. | Sep 2020
Guaranteed Rate made our closing process smooth & easy. They were always quick to answer any questions we had.
Tyler J. | Oct 2020
Great customer service and everything handled in a timely manner.
Jennifer S. | Nov 2020
Ease of use, very communicative along the way, kept me informed.
Kierston V. | Dec 2020
Everything was super easy and staff was very helpful.
Amie S. | Jan 2021
I would recommend Guaranteed Rate to my friends because my refi went smoothly and I have no complaints.
Lenn S. | Aug 2020
They were able to make a 3 week closing!
Jane T. | Sep 2020
great communicators. they follow up.
Eric C. | Oct 2020
They made everything go smoothly and right on schedule and had a competitive interest rate.
Allan K. | Nov 2020
Efficient .. kept me informed every step of the way. Great customer service.
Terri H. | Dec 2020
They have reached out multiple times when lower rates have become available—ultimately saving us a lot of money. They are helpful, efficient and quick!
Barbara B. | Jan 2021
They are timely and courteous in all matter.
Alesha G. | Aug 2020
Great service, quick close and very knowledgeable and professional team
Ryan C. | Sep 2020
Because Maria was an amazing person to work with! He made my journey so much easier!!
Jessica M. | Nov 2020
Seamless and always available when we had questions.
Michael M. | Dec 2020
Logan Stacey did a great job during a very unstable time and additional requirements caused by the COVID-19 outbreak.
Kevin C. | Aug 2020
We refinanced 4 properties at the same time, which was somewhat challenging due to complexity of one property. However, we have been able to complete 3 of the properties.
Paulette A. | Sep 2020
The whole team made the process easy, transparent, and quick.
William S. | Oct 2020
Smooth, painless process with excellent follow through.
Brian D. | Nov 2020
Great rates and excellent service.
Jeffery F. | Dec 2020
Easy to work with, good rates and efficient online communications.
Michael P. | Jan 2021
everyone that I worked with on the team was helpful, communicative, and answered all my questions, no matter how silly I thought they were. They kept me updated as the loan processes unfolded and I was grateful for how well they all kept in contact.
Emily P. | Sep 2020
My experience with Dom Starvaggi and the rest of the team was great. Everyone's expertise and responsiveness made going through a first time home buying experience easy and stress free!
Jacob M. | Oct 2020
Very easy process, great communication and accurate numbers ! Great staff and very helpful! They made everything thing go smooth and fast! Highly recommend !
Jeremy S. | Nov 2020
Easy process and quick to respond to any questions or concerns throughout the process
Chad S. | Dec 2020
They are so quick to respond to any emails/calls and very thorough.
Emily P. | Jan 2021
The team was great and made the refinance process so easy.
Jessica M. | Jul 2020
Drew, Tony, and Elizabeth were extremely helpful and always available to respond to any questions.
Peter M. | Jul 2020
They did the job they said they would.
Brian B. | Jul 2020
They did a good job and were the lowest cost
Mark R. | Jul 2020
Very professional and helpful
Dena W. | Jul 2020
Communication and friendliness of the staff was amazing! They were always available to help and followed up on everything to ensure the entire process went as smoothly as possible.
Karl S. | Jul 2020
Great from start to finish!
Brandon V. | Jul 2020
Very simple. All the people we worked with were very on top of things.
Sarah H. | Jun 2020
Very easy to work with. Each member made the process smooth.
George O. | Jun 2020
Elizabeth and Tony were great.
Carrie S. | Jun 2020
The entire process from start to finish was so efficient.
Courtney K. | Jun 2020
Drew Stacey and his team are the best.
Eric R. | Jun 2020
it was a smooth process, with excellent communication.
Robert K. | Jun 2020
Consistency and open communication
Toni-Ann B. | Jun 2020
Great Service and Communication.
John B. | Jun 2020
Drew and his team at Guaranteed Rate made our transaction painless and smooth and all from the comfort of our home which thank to drew when own a lot more of than we did before our refinance.
Natasha G. | May 2020
Good service with great rates.
George B. | May 2020
Great experience with Drew
Leslie B. | May 2020
Professionalism! Worked quickly to get my loan funded and moved into my new home! Thank you to my team!
Kelly W. | May 2020
They have competitive rates, professional employees, and took the time to answer all of our questions. They made the process as simple as it could be.
Ramsey H. | Apr 2020
Good communication and quick turnaround
Randal S. | May 2020
I already referred some people
Brian K. | Apr 2020
Quick and easy and helpful
Brandon W. | May 2020
Very response, great support
Jason B. | Apr 2020
Logan Stacey was incredibly helpful and had my best interests in mind the entire way!
Christopher P. | Apr 2020
Ease of process, excellent rates and fees
Nathan J. | Apr 2020
Because they have always been quick to respond and would have the answers I needed answered
James F. | Apr 2020
They were quick and very responsive. We had a great experience.
Elliott C. | Mar 2020
Competent, quality service in a time of unprecedented chaos.
Amy B. | Mar 2020
All staff we interacted with were very courteous, helpful and patient. They were Drew, Elizabeth and Tony.
Judith E. | Mar 2020
Very helpful and responsive.
Jacob S. | Feb 2020
Drew Stacey and his guy Tony made my home buying deal a breeze. Truly professional (and patient).
Robert G. | Feb 2020
easy to work with and very helpful.
John H. | Feb 2020
Drew Stacey and Tina made the process very easy. Also, Great rates.
Richard C. | Feb 2020
Friendly, answered questions promptly and worked to get me the lowest rate
Suzanne B. | Feb 2020
Great rates. Quick effective communication.
Michael K. | Feb 2020
Very professional. Very organized. Made the process smooth.
Richard G. | Jan 2020
I was very pleased with the efforts from the folks at Guaranteed rate. Drew, Elizabeth, Brian and others were creative problem solvers to get the refinance completed.
Matt G. | Jan 2020
Great a timely service. Lots of helpful communication and awesome people to work with
Brent P. | Jan 2020
The team at GR has helped us several times over the years and are always efficient and great to work with.
LEELA V. | Jan 2020
Very responsive and easy to work with.
Alicia B. | Jan 2020
Great customer service, and easy application process.
John D. | Jan 2020
Good communication, quick processing.
Matthew N. | Jan 2020
Great service from Elizabeth and Drew. Great rates to boot. Underwriting took months this time though.
Jonathan K. | Dec 2019
I have used GR for 2 refi's and you did a good job on both.
Mark R. | Dec 2019
They obtained a great rate for us and followed through on their promise/commitments
Todd L. | Dec 2019
Drew Stacy is great at what he does. Looks out for the best interest of his clients. If it's not worthwhile to refinance, he will let you know.
Joseph F. | Nov 2019
The level of ease to provide information and turnaround time.
James N. | Nov 2019
They work together as a great team with clear communication
Stephen M. | Nov 2019
Drew stacey and his team get things done. Prompt responses and thorough communication
Stephen H. | Nov 2019
Nothing but the best service
Patricia F. | Oct 2019
Customer service, quick to respond and very nice.
Michael C. | Oct 2019
The entire loan process went smoothly.
Christine C. | Oct 2019
From conversations with Drew to EVERYTHING Elizabeth did to keep things on track and easy to execute it was a wonderful experience.
Charles M. | Oct 2019
Responsiveness and Diligence
Adriana V. | Sep 2019
Great service, honest advice, great rates.
Maxwell B. | Sep 2019
Gave me a great rate !!!
Pamela T. | Sep 2019
Such a wonderful experience again. Was able to use Loan Officer from our initial purchase at suggestion of realtor Chris Gatchel. He reminded me to check them out for refinance. Very pleased. Previous home was refinanced through guardian and I wanted to walk away at the closing. Such a better experience with Guaranteed Rate. Awesome communication to keep me on track and let me know where we were in the process. They really made it easy. Made something that can be intimidating look simple. So happy to have the same numbers given throughout the entire process with no surprises. Very happy!
Donald K. | Aug 2019
Drew, along with Elizabeth and the whole team were top Notch, couldn’t ask for better deal or experience. Would recommend them to any friend or family member and already have.
Thomas S. | August 2019
This has been a great experience. Both times that I have done business with Guaranteed Rate have been great.
Henry H. | August 2019
The staff was awesome. Elizabeth was especially exceptional in her communication and attention to detail.
Steven C | July 2019
Drew and Tony were great! Both couldn't have been more helpful. Always very prompt with responses. Friendly and easy to work with.
Sarah M. | June 2019
I've worked with Drew and his team as a customer and a Real Estate agent and the process is always smooth and easy. Drew made sure I was getting the best deal on a mortgage possible. I can trust that Drew and his team will get the job done without having to bug or ask questions. They provide weekly updates without you having to ask for them.
Tyler S. | June 2019
The Guaranteed Rate team were professional and informative throughout the loan process. Thanks!
Robert M. | June 2019
Guaranteed Rate initiated the recently-completed refi; they provided the initial mortgage and then notified me of the opportunity to save $150/mo. They did all the work and made it simple and quick. Drew Stacy and his assistant Elizabeth Speranza made this transaction effortless. Why go anywhere else?
Eric A. | June 2019
Guaranteed Rate initiated the recently-completed refi; they provided the initial mortgage and then notified me of the opportunity to save $150/mo. They did all the work and made it simple and quick. Drew Stacy and his assistant Elizabeth Speranza made this transaction effortless. Why go anywhere else?
Eric A. | June 2019
Drew Stacy’s professionalism what is second to none. Always got back with me in a timely manner. Anytime I had a concern he put me at ease. He is outstanding!
David W. | June 2019
Drew and Elizabeth had great communication all throughout the process.
Jonathan A. | May 2019
Drew Stacy and his team were phenomenal! Drew was able to keep this loan process simple for me. That was imperative, as I was not only purchasing a new home, but had more than the average major life challenges going on simultaneously. He explained the process with me in easy terms, gave me guidelines and deadlines. The team checked in regularly to get bits of information from me to be able to keep the loan process running smoothly. And it did. I, without question, will recommend Drew and his team to anyone I know in need of a loan. Thanks, Drew!
Patricia T. | May 2019
Drew, Elizabeth, and their team did an exceptional job against a tight schedule and got it done early and under budget! Can't ask for more than that.
Robert G. | May 2019
It was a great experience!! Drew and his team were always in communication with me and made the process stress free!! Thank you!!
Jenn V. | April 2019
Great communication, very helpful and everything came together very smoothly.
Mark U. | April 2019
Drew and his team were very professional and lightning fast! I'd highly recommend them again.
Jason B. | April 2019
Drew Stacey and his staff made the entire process flawless and easy for my wife and I. Thanks to all of them!
David H. | March 2019
Drew and entire group made process as convenient as possible. They answered questions promptly and addressed concerns.
Luther P. | February 2019
Drew Stacey did an amazing job and went out of his way to make sure my wife and I could buy the house of our dreams. He was there to answer all of my questions and concerns even when he was busy with other clients. If we ever decide to move again, I’ll be sure to use Guaranteed Rate.
Mark S. | February 2019
Everyone at Guaranteed Rate made the process very easy and it helped me a lot. Thank you so much!
Erin S. | February 2019
Everyone I worked was friendly and informative. It was a stressful experience made much less stressful due to the staff.
Samuel M. | January 2019
As a first time, homebuyer Guaranteed Rate made the home buying process very simple and easy. Everyone I worked with throughout the process was very helpful and eager to help with any questions I had.
Ryan S. | February 2019
Unbelievable timing and service. From initial conversation to full loan approval it took about three weeks. What a great team!
James N. | February 2019
They seem to really truly care about their clients I appreciate that and Lizabeth was the kindest person I've ever met!
Richard N. | February 2019
Drew Stacey and his whole team are amazing! Very quick to answer want question I had and all of them are so polite! Being a first time home buyer is scary but they all put me at ease!
Cassandra P. | January 2019
Guaranteed Rate was able to provide the right type of loan for our needs. The team was very helpful throughout the process.
Jeffrey G. | December 2018
Drew Stacey and his team move fast, are very informative and make the experience as hassle-free as possible. All of this is possible because they are a very organized team.
Ryan B. | December 2018
Drew Stacey & Elizabeth Speranza kept us informed throughout the loan process. It was painless from start to finish.
Richard B. | December 2018
Dominic and team did a great job of making the home-buying process simple and painless and answering all our questions quickly whenever we needed help. Thank you to everyone involved!
Jessica G. | December 2018
Very prompt and professional service every step of the way; my realtor and insurance agent both commented “those guys are good and easy to work with” I am completely satisfied.
Eric A. | November 2018
Thank you Drew and your Team! Everything went so smooth throughout the closing. Great work and I’ll highly recommend to future clients!
Jeremy C. | November 2018
Far exceeded my expectations. Drew Stacey crushes it!!
Peter B. | September 2018
Drew Stacy is our loan officer, he is amazing, helped us buying our first house.
Jie Z. | August 2018
Everyone I spoke to via phone or email was helpful, knowledgeable, and responsive. I appreciated the weekly updates and the way that the staff was able to accommodate my somewhat unusual circumstances. I liked that the appraiser and notary who came to my home were local as well as the fact that they were just as kind and helpful as the Guaranteed Rate staff. Tim Reich and Nicole Dang were particularly great. Thank you very much!
Sarah M. - August | 2018
Prompt, professional, friendly and knowledgeable! Great experience!
Bruce S. - August | 2018
Fast, reliable and made the loan process easy as a first time home buyer.
Nicholas H. | August, 2018
Mario, Elizabeth, and Tony were so helpful and patient with me! It was a great experience! They made things very simple in the midst of a complicated process!
Henry H. | August, 2018
Clear and effective communication throughout the entire home-buying process.
Andrew W. - August | 2018
I truly like the way everything went you guys made it easy and smooth transaction.
Ricardo R. | August 2018
My husband and I are small business owners and very nervous that the loan process would be very time consuming. Guaranteed Rate made the process seamless and easy. Thanks for an overall great experience!
Alycia M. - August | 2018
Drew Stacey and Elizabeth Speranz were fantastic. They were both easy to work with and professional throughout. Thank you.
Justin B. | August 2018
Great customer service. Always provided timely updates.
Kenneth B. | August 2018
Fast close, great communication throughout the process. Definitely exceeded my expectations!!
Jeffrey O. | July 2018
From time to time I thought the process bogged down and became repetitive but it all worked itself out just fine. This process was much longer than the norm and as such generated a number of checks and re-checks to make sure financials had not changed. The agents were exceptional! They were at all times co-operative, pleasant to deal with, courteous and professional. Thank you!
Richard H. - July | 2018
Drew and his team are the best! They are efficient, knowledgeable and engaged throughout the process.
Michael H. - July | 2018
I dealt with Drew Stacey and Elizabeth Speranza and I had a very positive and pleasant experience. The whole process went smoothly. They are very professional and I definitely recommend them to other people. Thank you.
Abdolreza H. | June 2018
Drew and Elizabeth were awesome to work with! Drew pulled a miracle for us in the last few hours of closing and we will be sharing his contact info to friends/family!
Kim C | June 2018
Great experience all around!
Eric B. | June 2018
Guaranteed Rate was fantastic from start to finish with the closing process of my first home. They were very thorough and communicated with me every step of the way. With this being my first home loan, they were very patient and detailed in answering all my questions along the way. They streamlined the process so well and made it so efficient, making it very easy for the loan applicant. I will definitely use them again!
Elizabeth B. | June 2018
They were easy to work with and got my loan very fast.
Aaron S. | May 2018
Drew was awesome and helped me and my family get into a house after living overseas for four years. He was extremely helpful and knowledgeable and ultimately got it done. I will definitely recommend him to anyone looking for a mortgage or refi.
Charles B. | May 2018
Drew Stacey and his team were incredibly easy to work with - look forward to doing business with him and his team again!
Christopher Z. | May 2018
They were very helpful and available to help and answer any question
Muthar A. - Cincinnati, OH | May 2022
Drew Stacey and his team were incredibly easy to work with - look forward to doing business with him and his team again!
Christopher Z.
Very organized and professional.
Lainy C. - Cincinnati, OH | May 2022
Great communication, follow up, and dedication to me as a customer
Kristopher D. - Cincinnati, OH | Aug 2022
Drew Stacey is always very quick to respond to any questions or concerns. His loan processing assistant (Elizabeth) was also very helpful in answering any questions. Both Drew and Elizabeth kept me informed throughout the refinance process. I would certainly use them again in the future.
Paul R. | May 2018
Good rates and well communication and updates
Ramesh S. - Maineville, OH | May 2022
Very patient with me kept me or my Relator informed every step of the way
Elizabeth S. - Dade City, FL | Aug 2022
My first time using guaranteed rate, I had nothing but positive experience . I would strongly recommend for anyone’s loan needs .
Zuhal S - April | 2018
The process was easy to understand, Drew and Elizabeth were very professional and the entire process was done in a timely manor
Todd H. - West Chester, OH | May 2022
Highly supportive team committed to getting the job done with excellence. Clear communication. Promises made, promises kept.
Carrie R. - Cincinnati, OH | Jul 2022
They were great to work with, helped me understand everything
Erinn Z. - Alexandria, KY | Aug 2022
Elizabeth and drew were so helpful
Laurel H. - Cincinnati, OH | Nov 2022
Drew Stacey and his team were excellent. I will be recommending to all of my friends and family.
Jon M.
They were amazing! Everything was fast and thoroughly explaoned.
Lance H. - Cincinnati, OH | May 2022
The overall mortgage process from pre-approval through final closing was timely, well communicated and all needs were promptly addressed. The service portal and all related technology tools are well thought out and easy to use.
Brian A. - Rumford, RI | Jul 2022
good experience! , and clear with every step and was informed step by step progress too . very helpful .I am very pleased
Ramesh S. - Maineville, OH | Aug 2022
Friendly service, easy to work with
Abigail D. - Cincinnati, OH | Sep 2022
Good service and overall good experience.
Jason M. - Ardmore Park, OH | Nov 2022
Creativity and attention to detail during the loan process
Daniel H. - Blue Ash, OH | Jan 2023
Drew and his team were amazing to work with! We had a great experience with all of the staff. We started the process on January 2 and we closed on January 31. Drew listened to our situation and was completely open and honest. He was able to get the deal done on our construction loan so we could move onto picking out fixtures and paint colors. We had a great experience and would recommend Guaranteed Rate to anyone.
Sabrina S.
It was great service did a wonderful job through out the whole process
Robert D. - Batavia, OH | May 2022
Very satisfied with my experience
Robyn D. - Cincinnati, OH | Jul 2022
Every member of the team, every step of the way, we felt very supported! All of our questions were answered in such a timely manner.
Rachel B. - Cincinnati, OH | Aug 2022
Drew Stacey and Elizabeth Esperanza were fantastic!
Robert G. - West Chester, OH | Sep 2022
Very professional and quick to follow up
Brett C. - Montgomery, OH | Nov 2022
Drew and his team were great. Quick to follow up.
Ethan A. - Cincinnati, OH | Dec 2022
Drew and his team were fast and always available.
Robert S. - Libertyville, IL | Jan 2023