What people are saying... What people are saying... Back to profile
Friendly and helpful service from an agent who lives here
Katherine K. - Victor, ID | Sep 2021
They did exactly what I wanted. They were very responsive and helpful.
Michael R. - Brookfield, IL | Sep 2021
Prior experience, great platform, fast, easy and can work on it any time of day or night
Kurtis G. - Jackson, WY | Aug 2021
They actually came across as wanting to help out.
David M. - Livermore, CA | Jul 2021
Great service and it was a fairly easy process.
Jonathan B. - Chicago, IL | Jul 2021
Eric helped a lot and got us the best rate.
Emily S. - Reno, NV | May 2021
Excellent Service, Good education. Competitive Rates. Smooth process
Thomas C. - Victor, ID | May 2021
The team answered all my questions clearly and thoroughly, was patient and prompt in their replies
Christopher J. - Jackson, WY | Apr 2021
Lacked better personal communication and informing me of when a different representative would email me.
Ryan P. - Jackson, WY | Apr 2021
The JHo team was knowledgeable, hardworking and to the point! Very easy to work with!
Danny J. | Mar 2021
excellent communication and service throughout the entire process.
Brennan M. - Chicago, IL | Apr 2021
Yes, they were quick to process my refinance and up front about all costs.
Danielle B. | Mar 2021
The team excelled at everything in the process!
Molly B. | Mar 2021
Got great rates and easy to work with
Alison W. | Mar 2021
Easy to apply and clear guidance throughout
Rick H. | Mar 2021
We experienced the highest level of professionalism. Everything was made easy from start to finish.
Edmund D. | Feb 2021
They were very helpful throughout the process.
Maude A. | Feb 2021
They were very helpful and quick to respond to questions
Wayne R. | Feb 2021
fufilled obligations quickly
Mark K. | Aug 2020
Quick response to questions, easy contactless experience
Kathryn H. | Feb 2021
Eric Burba and his team are all over every aspect of this process. They anticipate, react, communicate, and every one I talked with was very nice, and very professional.
Jeffrey L. | Aug 2020
They were great all around!
Ryan S. | Aug 2020
Easy process, friendly, efficient, and easy to contact staff
Jenny W. | Nov 2020
your rep was responsive to return calls promptly, and to patiently help us through the process.
Maureen R. | Sep 2020
They really helped me through a tough refinance.
Fletcher W. | Nov 2020
Efficiency processing our loan. Courtesy of staff we worked with.
Robert C. | Dec 2020
Easy to work with, efficient
Corinne J. | Aug 2020
friendly, helpful, communicative in getting my mortgage refinance done
Jaime M. | Sep 2020
Great service, ease of transaction
Geoffrey R. | Dec 2020
Communication; ease of transaction.
Eric S. | Aug 2020
Although my financial circumstances are not the usual, the team worked with me to understand and help. Greaty appreciated!
Doreen W. | Sep 2020
Great service and perseverance by Eric Burba and his team, Emmy, Jacob, and Joel
Richard W. | Oct 2020
They were great to work with and kept everything moving along in a timely fashion
Anna P. | Nov 2020
They stayed on top of all the moving parts to finalize our loan.
Gregory J. | Dec 2020
I felt cared for and the process was made as easy for me as possible.
Laura P. | Jul 2020
fast communication, easy online document system, good team experience
Julia T. | Jul 2020
Good rates and fast service
Peter B. | Jun 2020
Ease of closing and helpful staff.
Loren L. | Apr 2020
been a very positive experience
Alex R. | May 2020
It was an overall seamless process from start to finish. When we originally closed on our house it took over 150 days, this refinance was done in less than a month.
William F. | May 2020
Proactive work by Eric Burba got us an amazing rate in record time.
TAUG B. | Apr 2020
great rate and personal service
Alison W. | May 2020
Excellent service and efficient process
Geoffrey R. | Apr 2020
Quick and ease of the entire process.
Michael C. | Apr 2020
Eric and his team always do a great job.
Patrick B. | Apr 2020
Eric Burba was great to work with. Helped me refinance my loan when the rate was low.
Daniel D. | Apr 2020
Great Service, Painless process
Paul B. | Mar 2020
Super efficient! I was able to do a lot online and when I had questions or needed help I was able to talk to someone quickly.
Jenny W. | Feb 2020
Eric Burba went above-and-beyond in the customer service department.
Brian M. | Dec 2019
Good service and simplified process.
Brandon S. | Nov 2019
I had a fantastic team that went above and beyond.
Marc H. | Oct 2019
They answered all my questions and worked with me across all aspects.
Ethan O. | Oct 2019
Ease of communication and responsiveness
Karin W. | Oct 2019
Pete was great with our refinance
Brian C. | Oct 2019
Service was excellent.
Jamie P. | Sep 2019
Eric and his team were great. They worked hard to get me funded on the timeline that we needed.
Jake B. | August 2019
Eric and everyone we worked with at Guaranteed Rate was great! Will highly recommend to friends and associates!
Shan K. | July 2019
Eric Burba and his team were efficient and a pleasure to deal with all the way through the process.
Justin M. | May 2019
Eric Burba and his team were the best. Very thorough, responsive and helpful.
Timothy M. | May 2019
This is the second time Eric Burba has assisted me with my mortgage. He has always been extremely helpful and provides me with exceptional customer service.
Anna S. | April 2019
Eric Burba and his team were fantastic. Very professional, thorough, timely and friendly.
Jeffrey W. | January 2019
Pete Mervis and the rest of the team were wildly helpful to my wife and me as we navigated the confusing ins and outs of our first mortgage. I can't thank them enough for helping us achieve our dream!
Andrew H. | January 2019
Eric Burba is amazing; he is easy to work with, easy to talk to, and out-performed all others in every way. He helped us get an excellent rate, but was also honest and hardworking on obtaining the best loan for us. Then, we were able to close early on the property without any added fees or any discrepancy in what he quoted to us originally. We had absolutely ZERO problems. If anything, it all came back better for us. He is the best experience I've had working on a mortgage in a very long time. I am definitely referring guaranteed rate to all my friends. THANK YOU!
Melanie S. | November 2018
Eric Burba and his team were super helpful and communicative. I am a first time home buyer with a lot of questions and they took the time to answer each one. Even dealt with me changing jobs near the end of the process. They were really diligent and helpful. I would recommend them if buying in Jackson! Thanks Eric!
Jason M. | June 2018
Eric Burba and his team were terrific.
Rani C. | September 2018
Good experience. Eric filled me in on the progress on a consistent bases.
Russell A. - May | 2018
Eric Burba knows his stuff. His support team knows their stuff. All were responsive immediately to any twists and turns. All emails and phone messages were returned right away. A very slick process.
Jeffrey L. | June 2018
Eric Burba and his team are the tops! Hand down most professional, efficient and effective team in the game.
Travis D. | May 2018
Eric made it so easy and took the time to answer all my questions. He was very patient, because I had a lot!
Rhonda A. | May, 2018
Eric is the man. He made it seem like I was his only customer – was always available to take calls and answer any questions, and worked hard to get me the lowest rate possible. Highly recommend.
William D. - Jackson Hole, WY | JUN 2017
Eric was an amazing person to work with. He and his entire team were available whenever I called and I truly felt they were working on my behalf. I will be going with Eric for all further loans. Very positive experience. I would not be a home owner today if it weren't for Eric.
Jackson F. - Jackson, WY | MAY 2017
Excellent Service. Very User Friendly. Our loan officer, Eric, was very informative and handled everything professionally and promptly. I absolutely recommend Guaranteed Rate and Eric Burba for all mortgage transactions.
Chris L. - Jackson, WY | DEC 2016
Eric and his team are by far the best lender with whom I have worked with throughout the years. They were responsive and efficient and friendly. I will be looking to them to refinance my main home when rates drop again. I highly recommend Eric! He is the best brand ambassador that Guaranteed Rate could possibly have!
Ann B. - Teton Village, WY | DEC 2016
Eric Burba and his associates were a pleasure to work with.
Lem J. - Wilson, WY | DEC 2016
I have used Eric Burba for four home loans at this point. I feel like he keeps an eye out for me and takes care of me. He has helped get myself in better financial positions each time.
Amy R. - Jackson, WY | DEC 2016
Not only was I the buyer, but I am also a Realtor. Eric Burba always gets the deal done and he does it with professionalism. I'm always happy to refer my clients to him and he always delivers!!
Emily F. - Jackson Hole, WY | DEC 2016
The process was easy and simple online. Communication was quick. Thanks, Eric Burba!
Faren E. - Driggs, ID | DEC 2016
Eric Burba did a great job getting us a loan! He turned it around quickly and allowed us to close a week earlier than scheduled. I have used Eric a few times and he is one of the best in the business.
Brian and Katy M. - WY | NOV 2016
Great Job! The process was smooth and worked with my challenging work schedule. Eric Burba was great to work with, easy to talk with, and always got back to me with quick answers!
Nick G. – Victor, ID | Oct 2016
Eric and his team worked diligently to get my 30 day closing done in a clean, timely manor. Being able to upload my documents through my online account made the process very clear, streamlined, and user friendly. I felt comfortable getting the best rate through a national broker over a brick and mortar bank. I have recommended Eric and his team to my sister who is purchasing a new home with her husband, I am confident they will have the same great experience I have had.
Dylan K. – Jacksonville, FL | JUL 2016
Eric Burba was outstanding. He helped me through the entire process. As a first time home buyer, he really assisted me in understand all the logistics and he taught me a great deal! I would highly recommend Eric and Guaranteed Rate to everyone I know looking for a home loan. Eric Burba is top notch!! Thanks again for exceptional customer service.
Anna S. – Jackson, WY | JUL 2016
Eric was able to solve acquiring a competitive mortgage for me where none of the other Jackson Hole lenders would. Skip the others and go with him!
Frederick R. – Jackson, WY | JUN 2016
Eric and his team timely responded to my queries and always kept me in the loop as to how the loan process was progressing. Contact personnel were always courteous and helpful. Would recommend Guaranteed Rate to anyone and would not hesitate to use them again for any mortgage or refinancing needs.
Stuart V. – Jackson, ID | JUN 2016
As a real estate broker I am used to loan officers from the "other guys" passing the blame for lacking information or slow progress on the underwriters. This was never an issue and the process was extremely smooth from start to finish.
Des J. – Jackson, ID | JUN 2016
I had the pleasure of working with Eric Burba out of Jackson, WY on the purchase of my new home. I am a real estate professional in this market with 13+ years of experience. I have worked with many lenders assisting various clients of mine over the years. The level of service and professionalism from Eric Burba and his staff at Guaranteed Rate exceeded my expectations. Eric is a problem solver and has many tools at his disposal as a result of his years of experience and successful transactions. Not only would I use Guaranteed Rate again for my own home purchase but I will (and already have) recommended their services to others looking to obtain financing. In this competitive realm of lending, these guys really do earn your business. Thank you Eric and Guaranteed Rate for a job well done!
Carlos O. – Victor, ID | JUNE 2016
Eric Burba and Stephanie Caliendo came through for me. Their efforts were tireless, stellar and the absolute key to this loan closing.
Myra P.. – Jackson, WY | May 2016
Eric Burba was incredible to work with. It was so refreshing to find a mortgage professional who takes such a hands on roll in guiding you through the entire loan process from start to finish. Eric Burba is the best loan officer my wife and I have ever encountered. His knowledge and expertise allowed us to speed through the application process and he had our loan funded in less than three weeks!! Thanks to Eric's quick work we were able close on our dream home in no time!! My wife and I couldn't get over how painless Eric made everything!
Ian B. – Sandwich, MA | Sep. 2015
Eric and his team were wonderful to work with. Very professional and easy to work with. We couldn't have asked for a better group to trust with our future! They are all-stars!
Catherine L. – Victor, ID | APR 2016
Thank you Eric Burba for the opportunity to represent Guaranteed Bank with respect to the Boones! Eric Burba was on top of every aspect of the process and your cooperation and assistance made our job easier. Your attention to the file made everything go smoothly. Hopefully we can do this again in the future.
Michael P. – Hyannis, MA | Sep. 2015
Eric Burba and his team are professional, responsive and very easy to work with.
Leo K. – Wilson, WY | APR. 2016
Eric is the ONLY guy I call when I need to refinance or a new mortgage...He is unbelievably prompt and clear with any questions or concerns. He takes the time to explain the "big ticket" items and certainly knows how to get things done when timelines are critical. He even goes above and beyond to personally call me when rates are dropping and we may want to consider refinancing... we all win! I wouldn't go anywhere else....bottom line!
James F. – Bloomingdale, MI | Sep. 2015
After a long folly by a big bank with my mortgage, I called Eric Burba and got the ball rolling. I was a little nervous about the online loan application at first, but Eric walked me through it which made compiling all my information a breeze. After that the experience was nothing but exceptional. Eric and his team delivered daily updates, made it easy to send in additional information, and guided myself and my realtor through the process with full confidence. The professionalism and attention received was above and beyond. Thank you!
Christopher L. – Jackson, WY | Feb. 2016
Our loan officer, Eric Burba, got our loan approved in record time. Eric was able to "fast track" our loan by overseeing every aspect of it and he got the loan approved, as promised, with days to spare. Eric made sure that everyone else that was involved with the loan knew there wasn't a moment to spare. He always responded very quickly to any questions we had and made sure we had everything we needed for approval. Thanks to him we had a stress free closing and we are looking forward to enjoying our new home! Eric is by far the best loan officer we have every worked with!
Andrew B. | JULY 2015
I never leave reviews as I believe doing your job should be expected as opposed to congratulated. With Eric Burba, however, I thought it was important to let his clients know how far above and beyond he goes for his clients. Eric's completed eight different transactions for me personally, from refi's to purchases. He's also completed another dozen or so transactions for friends and family I've sent to him over the years. He's always done an outstanding job, and he's the only broker I deal with.
Dennis F. – Chicago, IL | July 2015
Very satisfied with the service at Guaranteed Rat. Eric was very knowledgeable, patient and worked hard to get me a loan that fit my needs. He was able to get me a lower rate than what we initially discussed which was an added bonus. I will definitely be using Eric and his team again. Eric is very knowledge about the industry. He thoroughly explained all my options in obtaining a loan. He was easy to reach anytime of the day or night and worked to accommodate all my needs. A+ service.
John M. | June 2015
Everything went quickly and progressed as stated to me; very efficient. Every individual that took part in my loan processing at Guaranteed Rate was efficient, cooperative and timely in their efforts. Guaranteed Rate was able to obtain a loan for me that no less than 5 others were unable to complete! I actually would have saved myself time and money had I applied to Guaranteed Rate at the beginning, now I know!
Norma J. – Boca Raton, FL | May. 2015
Rapid response to questions. Eric was there 24-7 (Literally, he would respond to issues by email even late at night on weekends!)
Taug B. - Jackson, WY / March 2015
Eric and his team were outstanding! They helped make this such a smooth and quick process!
Corinna R. -- 8/28/2014
I have past experience with home loans and refinancing and found Guaranteed Rates to be quick and less complicated than other loan brokers. Almost all of the document signing was done electronically. This made things easy and expedited the process.
Daniel M. -- Jackson, WY 8/14/2014
“Eric Burba was fantastic to work with. He was extremely responsive, on top of all the details, and professional in all of our interactions. He promised he could get us a loan within a week (after another lender left us in a precarious position) and he delivered. I wish we had worked with him from the beginning!”
Corinna R. – Jackson, WY – 8/2014
“Eric Burba ROCKS! He helped me every single step of the way – he was awesome!”
Jean H. – Jackson, WY – 8/2014
Eric was awesome! There where several challenges to getting this done and all of the challenges were out of everyone's control. Eric met the challenges calmly and professionally! He came up with solutions quickly! He was great from first telephone contact to closing!
Kathleen L. -- Wilson, WY 7/3/2014
“Eric Burba was great! He made everything so relaxed and I felt confident he had my best interests at heart. He really took time with me to explain the process and made this a relaxed and comfortable experience. I could call Eric at 8 o'clock at night and he would accommodate me. Eric was recommended to me and he delivered. I would recommend him to anyone!”
Darcy C. – Victor, ID – 6/2014
“Eric is the best. He stuck with me when the market slowed down and there were changes in my financing needs. He even continued to work with me when he moved out west. I may never need to finance again (given the great loan/rate Eric got me), but if I do, he is my first call!”
Timothy F. – Chicago, IL – 3/2014
“Eric Burba is fabulous. Just fantastic!”
Ann B. – Teton Village, WY – 12/2013
"Eric Burba was just fantastic and was very proactive."
Roger L. --- Jackson, Wy. --- 11/2013
“The process was quite smooth given this was the first time I refinanced. Eric Burba made everything clear and helped with all of the terminology/uncertainties I had. He was always available, even on weekends! I had a lot of questions and never once felt put off. My wife had a horrible experience with her previous refinance and this was a breeze! I have already recommended Eric to several of my friends.”
Peter M. – Victor, ID – 9/2013
“Eric was an amazing help. We were under the gun to get our deal closed before the end of August and he made it happen! We couldn't be happier.“
Michael R. – Wilson, WY – 8/2013
“Eric, Bryan and Sarah are quick, responsive and service oriented. They are also thorough to ensure a smooth closing. My closing had a relatively short time frame initially and they were focused on meeting the tight time parameters. This is now my second positive experience with Eric Burba and his team!”
Michael S. -- Jackson, WY – 8/2013
"Eric is just fabulous, just fantastic!"
Ann B. -- Teton Village, WY. -- 1/2014
“I've worked with Eric Burba several times. He is knowledgeable, responsive and service-oriented. I will work with him again!”
Brennan B. – Chicago, IL – 7/2013
“Great job to Eric and his team! Bank of America took 9 months and could not get the job done. Guaranteed Rate took about 2 months and completed the refinance. We were very satisfied with our service from you.”
Charles W. – Wilson, WY – 7/2013
“Eric did a tremendous job. Our whole process was delayed a couple weeks because of appraisals and seller delays. Our agent did not think it was possible to close on time but Eric worked hard and made it happen. Eric is the guy to get things done. It is a pleasure working with him!“
Robert H. – Wilson, WY – 7/2013
Hey, check out this amazing review from Brian about Eric! “Guaranteed Rate’s pricing and professionalism are simply unmatched in this industry. I’ve worked with Eric Burba twice now and I can honestly say he is a genius and incredibly helpful. The rate I got was super compelling and the process was manageable even though my income/assets are complicated. The Guaranteed Rate team was patient and helpful every step of the way. These guys are the best!”
Brian S. – Chicago, IL – 4/2013
Hey, check out this amazing review from Emily about Eric! “Eric Burba conducted himself with the utmost professionalism throughout my loan process and went way beyond the call of duty! Eric and his entire team were fantastic to work with! We received great products and great service. Thanks for everything!”
Emily B. – Jackson, WY – 5/2013
Hey, check out this amazing review from Brian about Eric! “I believe there is no better mortgage company in the country than Guaranteed Rate. I've used you guys twice and Eric Burba is the best in the business. The service was phenomenal, attentive and thoughtful. Eric guided me through all of my options and we came up with creative solutions. I cannot recommend him highly enough. He is simply unbeatable!”
Brian S. – Lake Geneva, WI – 4/2013
Hey check out the amazing review from Michael about Eric! “Eric Burba is the most helpful and competent Loan Officer I have ever encountered! I am sticking with him and Guaranteed Rate for life! I am very pleased with the overall success of the loan process, GFE match final contracts, extreme competence and all electronic service. I am happy to stake my reputation on this recommendation. Referrals will continue to follow for Eric!”
Michael A. -- Seattle, WA -- 03/2013
No obstacle is too great for Eric Burba and he is completely on top of the process focusing on any hurdles. Three for three on two very difficult transactions.
Eric was introduced to me when I needed help with a buyer's qualification, and a very fast closing. He was very attentive and handled the deal with great professionalism. Eric's responsiveness and experience have earned my respect. If he cannot get the financing done, I'm not sure there's a lender who could.
T. Bomber B. - Jackson Hole, WY
Eric was able to finance a complex multiple deal transaction within 20 days! This transaction included the buyer purchasing a short sale home and needing to sell two rental condominiums. All three buyers used Eric to simultaneously close all transactions. Eric provided exceptional communication and service through the entire process.
Greg Prugh, Prugh Real Estate, Jackson Hole, WY
Extremely well. Getting loans for condos in Jackson Hole is not easy with most units being an investment property area. Eric Burba was very adept when dealing with all of the hurdles experienced with this transaction. He worked hard to get me a great rate and to get us closed on time...against all odds.
Michael A. - Jackson Hole, WY 3/2012