TestimonialsCustomer testimonials Back to profile
I had a great experience with a team who made things simple and helped address any issues that arose to ensure an efficient process. I would choose them again in a heartbeat.
Lisa A. | April 2019
Our loan officer Ed Valadez was very knowledgeable and because of this we felt confident throughout the process .
Angela R. | March 2019
Ed and his team was on point. I was trying to close over the holidays, and extreme weather, and they came through. Very dedicated and professional.
Carmela A. | January 2019
Ed Valadez is one of the best. I made sure everyone involved in the transaction knew and I will continue to sign his praises.
Trent C. | August 2018
Ed Valadez and his team (Susan and Josh) made every single step of the process very easy for me to understand. Nowadays it is very difficult to trust on people with the refinancing and purchases of homes but since the first time, I talked to Ed on the phone, he mademe feel that Guarantee Rate was the right company to believe in to refinancing our home. Thank you!
Blanca O. | August 2018
We’ve used Ed Valadez for a number of loans and refinancing and wouldn’t go to anyone else.
Craig D. | June 2018
Ed is approachable and always accessible.
Brent A. - June | 2018
Guaranteed Rate did a fantastic job for us. From the beginning to the end, Ed and his team were available to answer questions and help us navigate the first-time home buying process. We are so grateful to them and would absolutely encourage others to reach out to them! Thank you for making our American dream come true!
Katherine B. | May 2018
My team was phenomenal! The best mortgage experience a person could ever wish for.
Scott S. -Chicago,IL | SEP 2016
I was pleasantly surprised with my whole refinance process. Ed Valadez did a phenomenal job in orchestrating the process and everything went as he explained and anticipated. I will certainly refer my own clients to Guaranteed Rate!
Carolyn K. - Park Ridge, IL | Jan. 2016
The personal attention we received from Ed through the process made a world of difference.
Tyler Z. – Chicago, IL | SEP 2015
Ed Valadez and his team were great! We've used Guaranteed Rate several times, and each time it's been a great experience. Everyone should have this kind of experience when getting a mortgage or refinancing.
Peter C. – Chicago, IL | AUG 2015
Ed was reliable, honest, and timely.
Justin E.– Sharonville ,OH | June 2015
Ed Valadez is terrific!
David D. -- Chicago, IL. | Nov. 2014
Ed and his team were very responsive and really set us up for success.
Justin P. -- Chicago, IL/ 9/23/2014
Mr. Ed Valadez is a true professional!!!! Thank you for everything. Also everybody else helping to acquire my loan.
Thomas C. -- Elk Grove Village, IL -- 10/6/2014
Ed Valadez was a pleasure to work with. He was always there when I had a question, extremely detail focused. I would absolutely recommend any friends or family to Ed for future business, he made the entire process really easy and stress free.
Jason H. -- Chicago, IL 2/18/2014
Hey, check out this amazing review from Mark about Ed! “I just have to give props to Ed Valadez and his team! I never thought refinancing with HARP would be this easy! Great process, great people! I will let everyone know about Ed and Guaranteed Rate!”
Mark M. – Elk Grove Village, IL – 5/2013
Hey check out the amazing review from Daniel about ED! “Ed Valadez, whom I have had the pleasure to business with, really knows his job, and I must say, he does what he says he will do. Everything was explained in a very logical, easy to understand way. I also admired how Mr. Valadez quickly responded to my questions, additionally he was very easy to get a hold of. The whole process went completely smooth from start to finish!”
Daniel E. -- Elmhurst, IL -- 01/2013
We have the greatest of faith in Ed Valadez and his staff at Guranteed Rate. We have used him several times for different properties, and each time have been pleased. Ed worked so hard on our last re-fi, and for sure we would recommend him to others.
Mary Beth S. & Jesse M. - Chicago, IL 7/2011
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