What people are saying... What people are saying... Read more
We have worked with Efrain three times now and I can not say enough about his amazing understanding of the process and his professionalism. He makes what can be a challenging and stressful time incredibly easy. We have recommended him to several friends and family. People like Efrain make companies like Guaranteed Rate excellent.
Marcy P. | July 2018
Efrain and his team were phenomenal. We were well informed every step of the process and all our questions and concerns were answered in a timely manner. I have already told my friends who are looking to finance a home about Guaranteed Rate!
Frank F. | June 2018
What a great experience we had with Efrain. It's nice to have someone who is knowledgeable AND honest - very rare find nowadays. There's no doubt he has been, and will continue to be, our families mortgage guy. Thank you for everything you've done and continue to do for us.
Oscar A. | January 2016
Efrain is a great team player and has superb communication skills. He always responds quickly, has or finds answers, and is very customer service oriented. I have consistently received positive feedback from my referrals.
Alicia R. | February 2016
Efrain is a knowledgeable and reliable mortgage professional. He is always able to answer questions throughout the mortgage process. Amazing customer service!
Zammy A. | February 2016
Another easy and great experience with Efrain. My family has done more than five transactions with Efrain including my very first purchase. Wouldn't dare go with anyone else. As always, he went above and beyond! Thank you!
Ulysses A. | October 2016
Thank you so much! You did a great job and you were very hands on. Definitely will recommend you and would use again. Thanks again!
Soldayane M. 06/28/2016
Efrain was extremely helpful and professional throughout the entire refi process. I have already recommended him to a friend.Overall a top notch experience, thank you, great job.
Marcy P. – Berwyn, IL | JUN 2016
Efrain and the team did a great job in walking me through the whole process. Even when there was a snafu with the estimated taxes Efrain took time out of his vacation to explain to me the likely cause of the issue and that it would be rectified. The whole team did a great job.
Robert B. | March 2016
He always communicated affectively and acted with urgency as required. He was able to translate in either Spanish or English and explain scenarios at a high or low level making it very easy for my parents and myself to understand processes and procedures. I just wanted to take a moment to let you know about our recent interactions with Efrain Miranda and the great service he provided even when things got a bit complicated he always showed confidence and exuded a calm and peaceful demeanor. He has great communication skills in dealing with the public and made us feel at ease.
Adrianna M. 01/19/2016 Part Two
I am writing this letter to let you know about your talented employee Efrain Miranda. I want to let you know what a pleasure it has been working with someone who is extremely professional, timely, and efficient. Efrain has gone above and beyond the call of duty in providing outstanding service, professional demeanor, a positive attitude and patience when dealing with my parents Humberto R. Avila and Yolanda B. Avila. He was able to give updates as needed, followed up on next steps as we went through the process of getting approved and leading to closing on the house.
Adrianna M. 01/19/2016 Part One
I want to let you know what a pleasure it has been working with someone who is extremely professional, timely, and efficient. Efrain has gone above and beyond the call of duty in providing outstanding service, professional demeanor, a positive attitude and patience when dealing with my parents Humberto and Yolanda. He was able to give updates as needed, followed up on next steps as we went through the process of getting approved and leading to closing on the house. He always communicated effectively and acted with urgency as required in both Spanish and English making it easy for my parents.
Adrianna M.---Lake Forest, IL 1/20/16
Efrain and his team were very professional and efficient when helping us secure a loan. We had a few bumps along the way and Efrain was able to help us resolve them before any issues arose. Efrain always had time for my many questions and was able to calm me when I stressed out about the whole buying process. At the end we had a very successful home purchase and are happy with the loan that Efrain and his team were able to get for us. I would use his services again and also recommend him to friends.
Chunying S.--Chicago, IL 1/11/2016
Efrain was fantastic, and answered all of my questions.
Jerald S. – Chicago, IL | Apr. 2015
This is my 3rd encounter with Guaranteed Rate with the last 12-14 months. I keep coming back because of the sterling manner in which Efrain Miranda handles his portion of the process. He is excellent at customer service!
Bill W. - Lakeland, GA | Jan 2015
Efrain was an excellent Loan Officer. Working with Efrain was great. Not only did he give me the best rate but I actually ended up paying less then expected. That is rare. He was very prompt to answer questions and explain everything to me. I would recommend him as well as his team. His team members were also very good to work with. If he needs a recommendation I would be willing to help. Thank you for the help.
Nicholas B. – Phoenix, AZ | Jan. 2015
Thank you again for everything that you did! The housewarming present was an unexpected touch and very sweet. I almost cried. We did try going with an big company at first and they did not give us 1/10 of the customer service, support, or attention you did. We will most definitely refer you to everyone!
Johanna and Armando -- Worth, IL, 11/6/2014
Just received a very sweet housewarming gift from an amazing mortgage specialist. If anyone is looking for a referral, Efrain Miranda was FANTASTIC! We had several friends tell us to call him and he delivered. We're now on month two in our new home, making amazing memories with friends and family. We could have gone anywhere for a loan, but the experience we had with Efrain was priceless!
Johanna & Armando P. -- 11/6/2014
Efrain does an amazing job as a loan officer. I have referred a variety of family members to work with Efrain. They speak highly of his professionalism, patience, and work ethic. I will be more than happy to continue to refer more people to him.
David S. -- Chicago, IL 4/29/2014
The experience was wonderful.Efrain was communicative and responsive throughout the entire process! Efrain was also attentive and very hard-working!
Kristen C. -- Oak Forest, IL 4/29/2014
Overall, I would say my wife and I had a great experience working with Efrain Miranda. When Efrain was recommended to us, my wife and I met with him and Efrain assured us communication was key with him and that he would work diligently to provide us with the best loan possible with the quickest turnaround time. Throughout the process, Efrain explained everything in thorough detail. In the end, he was able to work out a loan with an excellent rate in which we kept a lot of our money in our pocket. We would strongly recommend Efrain Miranda to our friends and family.
Sergio C. -- Willowbrook, IL 2/28/2014
Efrain helped me with my refinance and it was a pleasant experience. He listened to my concerns and offered me several options. He helped me save over $200 per month. I can’t thank him enough for his diligent service.
Erica W.-- Chicago, IL 2/28/2014
Process was very smooth. Efrain did a great job of keeping me updated on the process as well us explaining the loan options up front.
Stephen D. -- Chicago, IL 2/27/2014
Jason N. -- Olympia Fields, IL 2/27/2014
Efrain and his team were a pleasure to work with. They moved quickly and enabled us to meet a tight closing deadline. There were some tough challenges thrown their way, but they were able to make it happen. We would use them again for future home purchases."
Anthony J. -- Sunrise, FL 2/27/2014
Very easy from start to finish and the rates were good.
Tomasa M. -- Evanston, IL 2/26/2014
Efrain was very easy to work with and answered all of my questions and concerns in a timely manner. The rates are great and can't be beat by any other bank.”
Hope M. -- Cicero, IL 2/26/2014
The interest rate and loan processor response were both great. I've already recommended you to the listing and buyers agent
Holly M. -- Jacksonville, FL 2/26/2014
Best transaction of my life. I was especially happy with my loan officer, Efrain Miranda, everything went lightning fast and I couldn't be more satisfied.
Sergio C. -- Chicago, IL 2/26/2014
Efrain Miranda is knowledgeable and got back to me quickly. If he didn't know something he would find the answers.
William B. -- Port Orange, FL 2//26/2014
Efrain has assisted my husband and I in obtaining the financing for our homes over the last 5 years. I enthusiastically recommend Efrain because he is very thorough and knowledgeable and has the impressive ability to explain the highly complicated mortgage loan process and interest rate options to individuals at all levels of financial acuity.
Elia M. -- Brookfield, IL 2/26/2004
Efrain worked with me to provide me with the best possible options for the refinancing of my condo. He was very attentive and always had my best interests in mind. In addition, he made the process smooth and easy. I'd recommend Efrain for anyone's residential mortgage needs.
Angie Ng -- Chicago, IL 2/26/2014