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Emelie Maybrook, went above and beyond. She was both professional and friendly and I would refer her to anyone in need of a loan. It was a great to have Emelie Maybrook on our team throughout this process, I couldn't have had a better Loan Officer!!
Anthony S. | April 2019
I was extremely happy with Emelie and her team. They were able to get my complicated paperwork and loan done when NO ONE ELSE was able to. I had gone to numerous other places but Emelie got it done!! To top everything, Emelie and her team helped me close within a few weeks at a great rate. Thank you so much and I wouldn't go anywhere else.
Joshua N. | January 2019
Emelie Maybrook has a multitude of experience and was very helpful by teaching me every step of the way. Mrs. Maybrook is motivated and works diligently to ensure that you receive the best customer service from herself and other individuals involved. She treats you as family and keeps in mind the treatment she would want to receive if she were making the purchase. The Guaranteed Rate team was helpful, efficient, and willing to get the job done. There were a variety of individuals involved in the process and as a first-time buyer, it would have been helpful to have an organized list of names and titles involved in the process. I do not doubt that I would have been assisted with creating this list; however, it's just a recommendation to start at the beginning of the process. I would definitely recommend Guaranteed Rate and use the company again myself.
Bridgett N. | October 2018
We had a wonderful experience with Emelie Maybrook. She was very thorough, considerate, and an excellent communicator. She definitely went above and beyond to assist and make us comfortable with the entire process. We especially liked the central location to upload and sign our documents (DocuSign). Additionally, her team was on their A game, as well.
Leonard A. - September | 2018
Emelie Maybrook was outstanding. She walked us through every step. She helped us understand why we needed documents and if I didn’t understand something she was always there to walk us through it. She has great knowledge in what she does and her knowledge helped us through the process. I will always pass on Emelie's name and Guaranteed Rate to all my friends and family because of the great service they gave me throughout our loan process. Thank you, we love our new home!
Michael G. | August 2018
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