What people are saying... What people are saying... Back to profile
I found them easy to work with and they kept me informed as we went through the process.
Steven K. | Mar 2021
transparency and good communication throughout
Mantha Z. | Mar 2021
The whole procedure was hassle free
Lisa B. | Mar 2021
I think you guys are very professional.
Lenin A. | Feb 2021
Eric Bryce and team are excellent!
Jordan W. | Feb 2021
Great communication and collaboration that made us feel Guaranteed Rate was invested in our home buying journey.
Shaan H. | Oct 2020
Prompt and straightforward replies from Eric Bryce were super helpful throughout the process. Also, compared to what we were quoted by another company (New Rez), the Guaranteed Rate refinance was much better and done much quicker.
Ryan V. | Sep 2020
Doing most of the loan process online was super easy. Great communication and quick closing.
Bridgid S. | Oct 2020
They were wonderful to work with. Quick, nice, and kept us calm!
Kathryn H. | Sep 2020
Working with Eric Bryce and his team made the process easy to navigate and understand
James H. | Oct 2020
The whole process was smooth and all team members were very helpful. I also benefitted from the mandatory online course and the home buying process.
Vasily D. | Dec 2020
Prompt service with utmost professionalism
Kristen L. | Sep 2020
Excellent professional endeavor
THOMAS G. | Oct 2020
I tried to get a refinance with another company. It took forever, was stressful, and in the end they wouldn’t approve it without jumping through more hoops on my end. GR made the process smooth and easy, and quick!
Grant M. | Aug 2020
They were responsive. Informative. Professional. And took all my calls.
Renee M. | Dec 2020
Great communication, great rate, great service.
Brett A. | Sep 2020
All service was fast, pleasant and professional!
Jenna M. | Sep 2020
Good service. Got the loan closed on time.
Scott D. | Dec 2020
Great service. Eric and his team were great. Paperwork was easy to complete. The online tool were easy to use and we closed quickly.
Nissa G. | Oct 2020
Great service, professional and kind team, super helpful
Katherine S. | Aug 2020
Quick with answers and painless, simple process
Brandon D. | Nov 2020
I didn''t have any problems. It was relatively easy for a first time homebuyer.
Jillian B. | Jan 2021
Very responsive and highly organized.
Elisabeth E. | Aug 2020
Eric and his team made the process very comfortable for us, and made sure we understood every step of the process.
Jeffrey F. | Oct 2020
Made the process easy, good use of technology, fair prices and a good rate.
Roy H. | Dec 2020
Professionalism, excellent customer service, responsiveness and smooth and easy procedures
Patricia H. | Sep 2020
Answered any question I had in a timely fashion
Francis I. | Jul 2020
They made the process very efficient and our mortgage broker answered all our questions very quickly.
Amy K. | Jul 2020
I was in a rush to get a loan and guaranteed rate was able to get my loan approved in about 2 1/2 weeks during COVID-19. Most other lenders said it was not possible but not Tyler and his team. They worked tirelessly knowing that it was urgent that I close by July 2, 2020. Diane Jacobi was nothing short of a superstar. Every time I would call she would pick up the phone and would explain to me what needed to be done next. Although I know I was not, she made me feel as if I was the only customer she had. She was nothing short of incredible to get this loan approval across the finish line.
Michael V. | Jul 2020
Great customer service. Very personal. Always got reliable and constant updates on the status of our loan.
Lester L. | Jul 2020
Ease of use, quick and satisfying results.
John B. | Jul 2020
Eric Bryce from GuaranteedRate was super helpful. He is the best lender.
Yaghoob F. | Jul 2020
Eric and his team were proactive, clear, and responded quickly to all our questions. They handled everything, and I didn't worry about the process.
Michael P. | Jun 2020
Everything with the Bryce team is always efficient and helpful.
Abigail K. | Jun 2020
They were responsive to our needs and requests.
Lee M. | Jun 2020
Eric and his team were professional and prompt in their service.
Joan G. | May 2020
Relative to the mortgage reform process a s a whole, they made it fairly easy even with the changes due to COVID-19.
Roy H. | May 2020
exceptional service. very easy to use. all web absded and secure
Lisa B. | May 2020
Great rates and awesome service. Have already recommending them to a family member.
Lynn B. | May 2020
I have done a mortgage and a refinance and each time you are responsive and clear in communication and always available. It is very re-assuring.
Julie L. | May 2020
Guaranteed Rate were excellent, but the only reason I gave them a 9 instead of a 10 was because I was instructed to take the Fannie Mae online course way too late in the mortgage process, and it was rushed.
Genevieve D. | May 2020
Very on top of things, very friendly!
Corey H. | May 2020
Two good experiences... they are very accommodating.
Robert W. | May 2020
They are professional, responsive, and fast.
Wei T. | Apr 2020
The team was very responsive and helpful throughout the process.
Michael K. | Apr 2020
The entire process was very smooth and if I needed to complete a task, GR made sure I completed it. It was nice not having to worry if I missing a step or submission.
Nicole Q. | Apr 2020
Prompt response to mortgage refinance inquiry and was able to lock in at a favorable rate.
Mark R. | Apr 2020
The team was professional and responsive, even in the midst of pandemic. They explained things, and kept us in the loop.
Andrea G. | Apr 2020
easy / honest (as far as i can tell) / responsive
Joshua K. | Apr 2020
Very responsive and accessible. Also the FlashClose option was very helpful.
Linda F. | Mar 2020
Great communication, easy to complete things online and track progress, and a great rate.
Mary T. | Mar 2020
THey did a great job on a short turn around
Calli P. | Mar 2020
Easy to deal with, high functioning website
Joseph S. | Feb 2020
The team was very responsive to our questions and overall provided great service start to finish.
Brian H. | Feb 2020
Good service and follow through
Jay L. | Feb 2020
Eric and Taylor were great. They explain everything during the process and always made themselves available to answer questions. With the online rapid closing, it saved a lot of time when we were at the table during closing.
Sean Z. | Feb 2020
Eric and his team are very attentive to my questions and needs as a, “small” homeowner.
Jeffrey D. | Feb 2020
Eric took time to explain things clearly to me, and he and his colleagues responded quickly to any question or concern I had.
Edward B. | Jan 2020
Everyone was great. Quick, easy, smooth process.
Calli P. | Dec 2019
Super efficient, professional and kind.
Amy H. | Dec 2019
Fast and efficient service.
Kathleen M. | Dec 2019
Everyone I worked with was very patient and willing to answer all of my questions. They also sent me many reminders regarding the process.
Nate H. | Nov 2019
Amazing support through the whole process. Buying a home can be stressful and I had the guidance I needed to make the right decisions every step of the way. The home I purchased was a "For Sale by Owner," which initially made me nervous, but everything went very smoothly. Eric was so great to work with. He was always available to answer my questions, and was very helpful in providing breakdowns of mortgage options as I was looking at different homes in varying price ranges. I would highly recommended Guaranteed Rate to anyone I know who's planning to buy a home.
Farrell W. | Nov 2019
Easy process, good rate
Jacqueline M. | Oct 2019
I had a positive experience, but I don't know enough about the process to say whether another company is better.
Hannah C. | Sep 2019
Eric is a great guy, exceptional. He is always available and quick respond to whatever questions you may have. Twice work with him already. Definitely recommended to all of my colleagues and friends.
Shifu T. | August 2019
Eric Bryce was professional, effective and a good communicator.
Noah Q. | Aug 2019
Eric Bryce and his team are the best. Extremely responsive, answered all of my questions and made the process smooth from start to closing.
Robert J. | Aug 2019
The entire process was far easier than I expected. We closed on time—no drama, no surprises. And Eric and Tyler responded promptly to my every question. I will absolutely recommend Guaranteed Rate to friends and family.
Elizabeth H. | August 2019
Very helpful, very smooth process, happy to answer questions and give explanations.
Meryl M. | Aug 2019
Eric and his team are very excellent. They processed our case very quickly and feedback in time if any documents needs. Will definitely recommended to my friends for Guaranteed Rate!
Yubin Y. | July 2019
Eric, Tyler, and the rest of the team always had my back during the many months of preparing to buy my new home. In short, because of their knowledge and confidence, it made me feel empowered. Their confidence is contagious! Best team I've had the pleasure of dealing with in years.
Louis F. | July 2019
Overall, very satisfying experience from start to finish. Eric and his team were there for us every step of the way. Would recommended Guaranteed Rate to others.
Frederick P. | June 2019
Eric and his team were excellent throughout the entire process. They were all very attentive to detail and extremely responsive. Couldn't ask for a better time.
Adam F. | June 2019
Eric and his whole team were great. They made the closing process very easy.
Maxwell S. | June 2019
You guys were the best! Quick, helpful, knowledgeable, and responsive!
Corey H. | May 2019
Would 100% use Guaranteed Rate again. My loan officers were extremely helpful and knew all the details needed to close on time and with the best rates. Their availability to discuss details and answer questions, even later in the evening, was crucial, especially as my wife and I were first time buyers.
Thomas J. | April 2019
The only issue I had with the loan process was getting the final Closing Disclosure late. This made it a little difficult obtaining the bank checks needed for closing.
Larry K. | April 2019
It was a pleasure working with Eric Bryce. The team communicated well, responded to all of our questions, and provided great service.
Rebecca Z. | March 2019
I've used Guaranteed Rate a number of times, each time with Eric Bryce's team. They are excellent and the process has always been run efficiently for a quick closing. The technology used during the process makes it very easy.
Eric S. | February 2019
Eric was extremely attentive and patient in explaining everything to me. His availability was also extremely impressive. We had a very good experience.
Andrew S. | February 2019
Eric Bryce and his team were extremely professional, transparent, and efficient in putting together a mortgage package for us. They provided us with a competitive rate. All of our questions were answered throughout the process, and it was a pleasure to work with them. We would recommend Guaranteed Rate to family and friends in search of a home.
Stanislaw G. | December 2018
Eric Bryce and his team made things very easy for us. They were organized and quick to respond to all of our questions. The online portal made it easy for us to organize all of our documents and see what else was needed. Eric's team also helped us get a lower rate on our mortgage when interest rates dropped. We would recommend the Bryce team to anyone we knew looking for a home.
Brian C. | January 2019
Eric and the Bryce team were so awesome!!! Always available and super knowledgeable. Would use again in a heartbeat!
Matthew M. | December 2018
Really liked the portal. Liked giving access to my bank accounts. Enjoyed the speed of the responses to my emails.
Anthonie P. | November 2018
It was a flawless experience, especially for a first time homebuyer. Eric and his brother were awesome!
David O. | November 2018
From start to finish the process felt simple and streamlined. Any questions or concerns I had were promptly answered by my loan officer. The online site made it easy for me to upload and sign the necessary documents.
Thomas Y. | November 2018
Eric and Tyler were responsive, answered all questions quickly, and made the process smooth. Thank you!
Andrew S. | November 2018
Eric was very helpful (RockStar). I loved the customer service, and I LOVED the fact how professional and RESPONSIVE the team was. They helped me meet all the deadlines and were on top of things. Thanks, guys!
Kashif I. | October 2018
Eric and his team were incredibly responsive and made the process very easy and straightforward. They anticipated and answered all of my questions, and were a pleasure to deal with. I would use them again.
Robert J. - October | 2018
You have an Awesome team! So glad I went with you all !!!
Claudia M. | October 2018
Victoria W. | September 2018
I appreciate how helpful and accessible Eric and the rest of the team were. I really felt valued as a customer!
Sean M. | July 2018
Eric group are great , they always respond promptly and take care of your concerns. I was able to close one week earlier than expected closing date. Really appreciate it.
Shifu T. | September 2018
Nice job Bryce Bros!
Tyrone F. | July 2018
Eric was very responsive and organized. Made the process easy.
David C. | July 2018
Eric Bryce was great to work with!
Brian D. | July 2018
Everybody with whom I dealt was great! Painless process.
Lawrence K. | June 2018
Eric Bryce and his team were awesome. They were able to find a great rate for me and helped throughout the closing process. They gave in-depth answers on my questions such as loan recast process as well as who the originator and servicer of the loan. I would recommend them to friends and family in a heartbeat.
Gokhan A. | June 2018
Eric Bryce was fantastic every step of the way. We appreciated his professionalism, incredible responsiveness, and knowledge.
Justin V. - May | 2018
Great experience, easy to work with.
Scott L. - May | 2018
Eric and his team made everything so easy. They were very knowledgeable and made me feel very comfortable with the decisions I was making. I give Guaranteed Rate an A++
Eric Bryce and his colleagues, Tiffany and Angela, were amazing throughout the entire loan process. I was amazed by the efficiency and ease of Tehran process. I would highly recommend Eric Bryce and Guaranteed Rate!
Christopher W. - Philadelphia, PA | Dec. 2015
Eric was always professional, his customer service was great and he was extraordinarily efficient!
Katherine P. - Philadelphia, PA | Nov. 2014
It was easy, I could contact people and get a response quickly, they helped me understand everything I had questions about.
Sarah J. -- Philadelphia, PA, 8/7/2014
Eric Bryce was excellent to work with. He is an expert and was able to secure me a sizable loan at a great rate. He was great at walking me through the process and was with me every step of the way right up to and including settlement. When I had a question or issue they were always accessible and quick with an answer. Eric is easily accessible, extremely knowledgeable, and very helpful. I would recommend him to anyone with mortgage or financial needs.
David G. -- Elkins Park, PA 4/1/2014
Eric is a dynamic and bright talent. He is a very knowledgeable, detail oriented and energetic team player. I really enjoyed working with Eric.
Eric has the perfect combination of skills to be successful in mortgage lending- a background in finance, people skills, and a strong knowledge of guidelines & the secondary markets. On top of this, having worked together at GMH while the mortgage division was still very young, he has the ability to make dynamic decisions and wear multiple hats, as required. I can easily recommend working with Eric, whether it be as a borrower, originator, or other mortgage professional.
Eric was a dedicated employee. He worked hard, stayed late, went over and above his duties to assist the company in all endeavors. He is a pleasure to work along side.
Eric did a great job organizing our mortgage paper work. Thanks Eric!
Eric is very knowledgeable in the mortgage industry and is very service oriented.
Eric has displayed excellent people skills as well as aptitude to resolve issues on the fly. He is a team leader with qualities of sound judgement.
Although Eric was not my direct manager, I worked with him when it came to crossover in our departments' workload. He was always courteous and helpful as well as educated when it came to understanding both processes and execution. He was often touted as one of the best managers at GMH to work for and from my experience of working with him; I would have to agree. To say he would be an asset to a management team would be an understatement.
Eric is an extremely kind and thoughtful person who treats each of his clients like family. He works very hard to make sure that his clients pay the lowest interest rates on their mortgages. He is a pleasure to work with!
Eric is fantastic to work with.
Eric always proved himself to be a smart, engaged, upbeat, team player. He was always willing to take the time to help with any questions or problems that arose during the work day. I would recommend him to anyone without hesitation.
There was nothing more comforting than walking into a new job and seeing someone give you a nice welcoming smile. In the short time that I have known Eric, I am confident that his down -to -earth nature, smart and professional demeanor, and ability to be a "team player" will be the perfect "cocktail" for success and happiness.
Eric not only provides excellent rates but also friendly and helpful service as well. He comes highly recommended.
Eric is extremely knowledgeable of the Mortgage industry. He is detailed orientated and was great at managing the relationship with the outside vendor.
As the VP of Mortgage Lending, Eric was a respected manager and skillful employee at the backbone of the company's operations. I enjoyed my time working under and with Eric.
I have had the pleasure of knowing Eric for more than 7 years. I am never surprised by what he is able to accomplish given his intelligence and drive to succeed. Very personable a top choice when picking a winning team.
The word that comes to mind when I think of Eric is impressive. He's smart, hard-working, talented, dedicated and has a great personality. All this and he's a genuinely nice person. As I said, impressive.
Eric provides a high-level of service. He was very active in all phases of my mortgage refinance. He is knowledgeable, friendly, and accurate. I would highly recommend him and his team to anyone looking for a mortgage.