What people are saying... What people are saying... Back to profile
From start to finish, I was very impressed with the team at Guaranteed Rate. Eric was great, and really inspired trust in him and the company. I appreciated the transparency, response time, and overall service/attitude. I will be recommending Eric Everett and his team to everyone I know because this process went so smoothly.
Matthew H. - San Jose, CA | Mar 2022
Very helpful with any questions. Quick responses.
Matthew W. - Merced, CA | Apr 2022
Eric Everett helped us close quickly and efficiently and kept us informed along the way
Stephanie H. - Napa, CA | Mar 2022
Friendly, helpful and knowledgeable staff. No gimmicks or high pressure sales pitches. I had a good experience.
Raymond H. - Albany, OR | Mar 2022
Smooth process, responsive team.
James R. - Oak Park, IL | Mar 2022
Very professional and kept me updated all along the way.
James S. - Rocklin, CA | Mar 2022
My only issue was communication after I was handed out of Eric’s hands . It made the closing vey stressful.
Yashira D. - Spring Branch, TX | Mar 2022
Great service and thorough explanation of the process
Lorraine M. - Algonquin, IL | Mar 2022
Everyone was very open to questions and always responded quickly.
Robert M. - Chicago, IL | Mar 2022
Eric and Shannon were timely, accurate and very helpful.
Joshua C. - Trezevant, TN | Feb 2022
Extremely friendly, very responsive, and professional.
Comer P. - Chicago, IL | Feb 2022
Great customer service. Fast, streamlined process without a lot of wasted time.
Catherine H. - Farmington Hills, MI | Feb 2022
It was a pleasure working with the team
Richard H. - Mokena, IL | Feb 2022
Response to every question and concern was immediate and supportive.
Ramona L. - Kansas City, MO | Feb 2022
They did a great job. I have worked with a company for many years that I like. I got a company discount with Guaranteed Rate. So I would recommend both companies.
Michael M. - Parker, CO | Feb 2022
Best rate. Constant communication/updates. I always new the status of my loan.
Bryan H. - Springfield, TN | Jan 2022
My rep, Eric and team, were amazing to work with. I've done this more than a few times and this was the best experience so far. I've already recommended the company
Mandy W. - St Peters, MO | Jan 2022
Everyone was great to deal with and I have no complaints.
Zackery S. - Ione, CA | Dec 2021
Great customer service and very responsive when questions came up. Very willing to work with us to make sure we got our mortgage in time!
Deirdre H. - Chicago, IL | Dec 2021
The representatives were knowledgeable and attentive
Adrian C. - Rancho Cucamonga, CA | Dec 2021
It was quick, easy, and got responses to my questions in a timely manner.
Bryon G. - Hillsboro, OR | Dec 2021
Helpful and patient for me
Patricia W. - Gainesville, GA | Dec 2021
Eric Everett and his team did a great job. Eric was on top of everything and very open with any questions I had. He has a great team around him that made the process easy, I just wish his team would of caught on the appraisal setup that they wouldn’t be getting it back for 30 days afterwards which caused me to pay for an extended rate fee, other then that I would go right back to this team. Thanks Eric, Shannon and LeRose for all your help and Merry Christmas and Happy New Year. God Bless
Daniel M. - Chino Hills, CA | Dec 2021
It was my first time buying the house, and GR made it really easy to apply for the loan. As a first-time buyer, I had a lot of questions during the process and team responsiveness was just amazing, all the questions, concerns were answered almost immediately.
Marek P. - Des Plaines, IL | Dec 2021
The entire team did an excellent job in helping me get through the loan process.
Franklin F. - Rowlett, TX | Nov 2021
Because they were very helpful and kind during this process.
Chad T. - Springfield, MO | Nov 2021
Eric was very helpful in explaining options
Joshua D. - Albertville, AL | Oct 2021
The team that we worked with was very knowledgeable, responsive, and professional. This was one of the most straightforward refinances that I have ever gone through.
Matthew F. - Houston, TX | Nov 2021
Everyone I worked with was great and very helpful and, professional.. Especially LaRose Washington and Eric Everett...
Tracy B. - Joliet , IL | Oct 2021
Clear, thorough, quick, and personable service!
Alicia C. - Cherry Log, GA | Oct 2021
Service was fast, efficient, and friendly.
Cassandra F. - Chattanooga, TN | Sep 2021
Eric Everett, Ryan Feller and the team were awesome to work with. They responded quickly to all me questions and concerns. They moved quickly to meet my closing deadline and held my hand all the way through. I could not have asked for a better financing experience.
Seamoune M. - Acworth, GA | Sep 2021
Whole process went smoothly
Maria M. - Walnut Creek, CA | Sep 2021
Our loan officer was very helpful through the process
Kali L. - Wonder Lake, IL | Sep 2021
Aaron was very informative Christian and the team had very great follow up and always professional
Kekenia M. - Chicago, IL | Aug 2021
I already recommended them.
Amanda W. - Anniston, AL | Aug 2021
Eric, LaRose and team were exceptionally communicative, the process was automated and smart where it needed to be, and I am tremendously pleased with the outcome. Eric was very knowledgeable, and listen to all of my goals and questions, and came up with a perfect fit. He gave me some very wise suggestions regarding my long-term goals and how they related to what guaranteed rate could provide. I felt very comfortable that Eric and larose would respond on any question, and it felt as personal as it always has.
William T. - Kansas City, MO | Aug 2021
My loan officer Eric W Everett was very efficient and timely for both communication and follow-up on all my questions. He was also personable as well as listened carefully to what I was looking to do through my refinance, and what I wanted to achieve both in the short-term and long-term. The processing team, especially LaRose Washington were great about making sure I had the numerical confidence to know I was making the right decision for me, even amongst competitors.
Minowa M. - Hillcrest Heights, MD | Aug 2021
Eric gave me a great rate, and everyone I worked with was kind and respectful. also they listened to what I was looking for out of the refi and explained all of my options to me.
Philip A. - Atlanta, GA | Aug 2021
Eric was clear during the process LaRose was beyond amazing in her clear and prompt responses to my questions.
Gwyn E. - Baltimore, MD | Aug 2021
From day one when we first started our loan with Guaranteed Rate, you guys have been on top of everything and we did not understand anything everyone was happy to help no matter how long let took. I would be happy to work with you Guaranteed Rate again.
David S. - Saint Hedwig, TX | Aug 2021
Everything was super clear and smooth.
Adina K. - Santa Cruz, CA | Jul 2021
Easy to work with and very helpful at every stage. Everyone was courteous and professional.
Eric C. - Milford, IN | Jul 2021
It was a great experience specially working with Eric Everett; made the process easy and quick.
Juan Carlos D. - Sacramento, CA | Jul 2021
Eric Everett and Chris Williams were always responsive to my questions
Martin T. - Deerfield, IL | Jul 2021
Communication was great start to finish. The overall process compared to other refinances I’ve done the past was much easier.
Shaun Z. - Lisle, IL | Jul 2021
The loan officer was very helpful and follow through was great.
Christina D. - Durango, CO | Jun 2021
Knowledgeable staff. Eric gave great financial advice that would best serve me. Everything was communicated well and the process was quick and efficient.
Jorge R. - Gilbert, AZ | Jun 2021
They answered my questions and helped me out
Nathan W. - Newberry, MI | Jun 2021
The initial call was great and the process was easy
Jose B. - San Antonio, TX | Jun 2021
Great speedy friendly service. Very knowledgeable in their field.
April C. - North Richland Hills, TX | Jun 2021
Great experience from start to finish.
Derek P. - Buford, GA | Jun 2021
Stayed in touch with me throughout process and helped me find a way to be approved even though my salary was not included.
Eileen P. - Auburn, CA | May 2021
They made the process as painless as it could be considering the obstacles we needed to go through.
Harrison W. - Coronado, CA | May 2021
good work, but not sure the price was as low as could have been
Sebastian S. - Alpharetta, GA | May 2021
The process was easy and the team walked me through it and answered all my questions. They were extremely responsive and kind.
Rachel D. - Northglenn, CO | May 2021
This was an easy seamless process. Everyone was very helpful with any questions we had.
Bonifacio A. - San Jose, CA | May 2021
They have talented mortgage specialists who are knowledgeable and make it easy to walk through the mortgage process.
Evan S. - Coeur D Alene, ID | May 2021
Everyone was very helpful and responsive throughout the whole process. Eric Everett and LaRose Washington were great and available whenever we had a question or needed help getting appraisers and doc signers scheduled.
Mark A. - Milpitas, CA | May 2021
Great communication between departments. Ease of document signing.
Joseph R. | Mar 2021
The mortgage rate did seem lower than others, although I didn't research all competitors.
Hareesh K. - Belmont, CA | Apr 2021
*Great Interest Rate *First employee we spoke with (in our case, Eric) was extremely positive, helpful, patient, complete in answering questions, and walked us through the process while giving us tentative timelines *Eric was always available and quick to respond through our entire experience *Entire refinance process moved along at a quick pace.
Daniel G. | Mar 2021
Great advice, quick to respond, always answered my questions
Rishab V. - Richmond, TX | Apr 2021
They were proactive every step of the process and answered all my questions.
Gregory Z. | Mar 2021
Price plus ability to contact real human being at anytime
Matthew M. - Tucson, AZ | Apr 2021
Professional, Eric was very helpful in answering and explaining everything. He took time for us.
Alta R. | Mar 2021
Eric, Chrisitan and LaRose were very quick & courteous!
Jennifer W. | Mar 2021
They were straightforward and completed the loan on time, it was the best one I could find.
Brenden C. - Columbia, MD | Aug 2023
Excellent customer service, intelligent loan officer, great overall rate and cost
William B. - Santa Clarita, CA | Aug 2023
Prompt responses to our calls and questions. Not too pushy. Good follow-ups. Getting the job done.
Naomi J. | Mar 2021
fast loan processing. transparent pricing.
Lakshmi D. - Sunnyvale, CA | Aug 2023
Good rate, good service. They did what they said they would do.
Charles B. | Mar 2021
Best available rate and excellent customer service. Eric, Diana and Michelle have been provider unparalleled service to help my loan approved on time for the closing.
Guey Hwang Y. - Folsom, CA | Aug 2023
Very professional, informative and a great rate!
Natasha S. - Riverside, CA | Jul 2023
The support I received throughout the lending process, from rate shopping to final funding was superb! Eric Everett took the time upfront to answer my questions to help us choose the rate that was best for us, Marianna Kilbourne and her team were highly responsive to any requests, and the closing team finalized our loan paperwork in record time! Overall, a wonderful experience that I would recommend to anyone I know.
Anita G. - Cerritos, CA | Aug 2023
Experience was very smooth
Kunal D. - Sunnyvale, CA | Oct 2023
Always very helpful and got back to me immediately with any questions I had.
Rene B. | Mar 2021
Excellent response, competitive pricing, smooth process, great team
Matthew M. - Houston, TX | Jul 2023
great service, professional
James H. - Temecula, CA | Aug 2023
Eric Ererett & Matt Koehler were both fantastic and made the loan process extremely smooth
David T. - Beaverton, OR | Oct 2023
I was recommended to Gaurunteed Rate by a close friend of mine because of the great service he received. I received easy, no hassle help from Eric! Will Recommend to my friends and family.
Raul S. | Mar 2021
Good rates and very fast response time during the process.
Sebastian E. - Farmington Hills, MI | Jul 2022
They closed in two freaking weeks! Eric, Matt and team were on top of it with all the documentation and paperwork and closing went super smoothly.
Orion T. - Nashville, TN | May 2023
Great rate, quick turnaround, communicative
Stephanie P. - Sacramento, CA | Jun 2023
The ease in which it was to apply. Also the loan agent was very knowledgeable took the time to throughly explain everything and make recommendations.
Greg O. - Cardiff-By-The-Sea, CA | Aug 2023
Online process was very easy to use.
Margarita M. - Lompoc, CA | Oct 2023
They were very professional.
Charlene H. | Mar 2021
Eric did a great job with my entire process.
Jessica W. - Reston, VA | Jun 2022
Customer service was top notch. Every time I had a question it was addressed immediately.
Ryan P. - Algonquin, IL | Jul 2022
Their online portal makes it seamless to submit documentation.
Manuel A. - Whittier, CA | May 2023
Eric and his team provided top tier service and support
Marina S. - Palmdale, CA | Jun 2023
Eric was responsive and answered a lot of my questions.
Brandon F. - Santa Clarita, CA | Jul 2023
the loan team they are doing good job.
Jun Liang L. - Pomona, CA | Aug 2023
Eric was incredibly knowledgeable and direct. There were no false promises, or hidden "content". Rates were the lowest quoted.
Jessica C. - Lakewood, CA | Oct 2023
Very smooth process overall
Rajesh M. - San Jose, CA | Nov 2023
Eric and Chris were great. Great customer service and they were very knowledgeable.
Ivan T. | Mar 2021
Clear instructions, quick service, good rate
Christopher B. - Watkinsville, GA | Jun 2022
Good communication between parties
Kathryn R. - Park Ridge, IL | Jul 2022
Excellent Customer Service, Smooth Process, Upload Documents is Easy.
Sasha F. - Fort Collins, CO | Oct 2022
Overall we received a great offer and the team was very involved in walking us through the process. Our deal had quite a few problems close to closing date (not due to Guaranteed) and the team went out of their way to resolve the issues. However, there was a bit of delays in the end due to closing manager missing the expedite request which I do think was an internal issue rather than due to the HOA (which caused the vast majority of the other problems).
Colton F. - Carmel, IN | May 2023
Good rate and easy process. Eric was great to work with.
Jason P. - Tucson, AZ | Jun 2023
Easy to work with and good communication throughout the process
Christopher D. - Rancho Santa Margarita, CA | Jul 2023
Because of outstanding customer service and knowledge Eric and Michelle have. They made it seem like a smooth transaction! I would definitely come back and recommend this team to my friends and family!
Roberta S. - Pleasanton, CA | Aug 2023
Fast, easy and simple. I was able to upload all documents needed and was able to do eveything through my phone. My loan officer was always available and quick to respond. My underwriter was quick and reliable as well.
Gregory H. - Los Angeles, CA | Oct 2023
Eric was wonderful; very knowledgeable with great advice.
Cynthia O. - San Jose, CA | Nov 2023
The communication was great.
Jennifer L. | Mar 2021
Easy to do business with, received more than I thought in the cash out re-fi
Tamara K. - Marengo, IL | May 2022
Everyone I worked with was very professional and did what they said they would. No surprises during the process.
Jerry W. - Foley, AL | Jun 2022
Everything about the mortgage process was meticulously explained to me in layman's terms along the way by Eric Everett and his team. This was the most painless home buying experience I've ever had.
Skylar C. - Harrisonville, MO | Jul 2022
The attention given before, during and after the lenders process. Eric Everette’s team we’re onto of every situation and very courteous.
Darrian W. - Hampton, GA | Aug 2022
Everyone I worked with was kind and informative. They all helped me to understand the process and never minded answering the many questions I had.
Cynthia T. - Duarte, CA | Mar 2023
quick, easy, and a very competitive rate.
Matthew H. - San Diego, CA | Jun 2023
I had a great experience with my mortgage journey through Guaranteed Rate. Eric Everett & Michelle Lim were fantastic partners to work with.
Wesley K. - Richardson, TX | Jul 2023
Fast, easy, patient and very thorough
Brian J. - Soledad, CA | Aug 2023
great rate among competitors
Andrew F. - Glenn, CA | Oct 2023
Attention to detail, very responsive, and adaptable to my needs.
Tuoyo E. - Washington, DC | Nov 2023
Eric and the team were great throughout the whole process. They took the time to make sure I understood and was happy with the loan at every step. They really made the whole process very simple and were always ready to answer my questions.
Mark W. | Mar 2021
Good communication, easy process
Barry S. - Mt. Juliet, TN | May 2022
Excellent service. Eric was extremely helpful walking me through the process of financing my first house and helped me learn more about the entire process.
Edward T. - Oak Lawn, IL | Jun 2022
Eric and his team handled everything amazingly
Jared J. - Cokedale, CO | Jul 2022
My experience with Mortgage Specialist Eric Everett was very helpful.
Camelia T. - Montgomery, AL | Aug 2022
The process is very efficient and low effort on the barrow's part
James B. - Aurora, CO | Sep 2022
Eric was there to answer questions and follow through on what he said
James K. - Seattle, WA | Mar 2023
The team at Guaranteed Rate, especially Eric Everett and Matt Koehler worked together so well, kept me informed and on track the entire time. They gave me the confidence that we will be able to close in time and all of their promises came true. I am so grateful. Eric has been a pleasure to work with, he explained the rates to me so I could understand them for the very first time as nobody has done before. I am much better equipped now to handle future refinances/purchases, it''s a lesson for life. Thank you Eric!!!
Annette O. - Laguna Beach, CA | May 2023
It was really a smooth and great experience
Dipankar C. - Arcadia, CA | Jun 2023
Lowest interest and low closing costs overall
Mukul T. - Phoenix, AZ | Jul 2023
Eric and Matt helped us understand the whole process, answered our several questions patiently, the communication was crystal clear and very efficient making this a very successful and delightful experience! The timelines are super fast and they helped us close in record time!
Saloni D. - Woodland Hills, CA | Aug 2023
Eric was easy to work with and offered a very competitive rate. We are very happy with the process.
Bradley R. - Kirkwood, MO | Oct 2023
Eric was fantastic to work with through the whole process. The whole team made it very easy.
Ricardo G. - Kansas City, MO | Nov 2023