Who is your typical customer and what questions do they typically have?
My typical customer can be anyone interested in a loan. Whether it’s someone looking to buy their first home, purchase an investment property or refinance their house to utilize their equity, I want to be the one to help. A few commonly asked questions I receive from clients are: Where do I apply for a loan? How much money will I need for a down payment? What’s the minimum credit score required to be approved? It’s my responsibility to educate my clients on all their home loan options, answer all their questions thoroughly and most importantly, make them feel comfortable throughout the entire loan process.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
The best resource I recommend to my clients to learn about the mortgage process and ensure a successful closing is to contact a mortgage professional directly. With a wide variety of loan products and an abundance of rules and regulations, the mortgage process can be very overwhelming. It’s my responsibility as a mortgage professional to simplify the loan process so that my clients know exactly what to expect. Great communication with my clients, real estate agents and all other parties involved during the mortgage process allows for a smooth, successful closing.
What provides you with the most satisfaction in your job as a Loan Officer?
The most satisfying part of my job is when my client’s expectations are exceeded. I want to be sure I’m doing everything in my power to make their experience as easy and stress-free as possible. There's no better feeling than a client expressing their gratitude after helping them purchase their first home or taking advantage of their equity by refinancing and saving them money.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
When I’m not working on my business and helping clients, I like to stay active. I keep myself physically fit by going to the gym, playing baseball and golfing. I also enjoy boating during the summer, skiing during the winter and spending time with loved ones.