What people are saying... What people are saying... Back to profile
Timely, professional, courteous service
Philip L. - Drexel Hill, PA | Apr 2022
My experience with Guaranteed went smoothly and quickly
Lynda C. - Philadelphia, PA | Apr 2022
Easy, stress free process w great communication and response time
Colby M. - Conshohocken, PA | Apr 2022
It was an amazing experience. It was very simple and stress free. Also, we clear to close in 25 days! 7 days before settlement!
David M. - Upper Darby, PA | Apr 2022
Eric and his team were exceptional during the entire process. This was my first refinancing and from the first phone call until closing they were beyond helpful. I would recommend Eric to anyone without a doubt.
Kevin K. - Wilmington, DE | Mar 2022
Transparency and professionalism from start to finish. Eric and his team made us feel like there was never a doubt of an approval. It was truly incredible!
Brian J. - Havertown, PA | Mar 2022
Worked quickly with clear communication about what was required. Team was always responsive to questions/next steps.
Stephen W. - Devon, PA | Mar 2022
Fast, Efficient and Friendly service, truly took the guess work out of the process
Kathryn C. - Glen Mills, PA | Mar 2022
I thought the team made the process very easy and not to overwhelming especially when it came to the questions I had
Brett M. - Bristol, PA | Mar 2022
Everyone was knowledgeable and straight forward. We got to the closing table.
Allante P. - Yeadon, PA | Mar 2022
Eric and Nick were on top of everything and kept me in the loop with every step
Christina H. - Broomall, PA | Feb 2022
Great and efficient service
Kara F. - Pottstown, PA | Feb 2022
I had a good and smooth experience
Kasha S. - Philadelphia, PA | Jan 2022
They worked with us to get the loan in a timely manner.
Charles G. - Solon, OH | Jan 2022
good service and efficient agents
Robert K. - Sea Isle City, NJ | Dec 2021
Eric and his team were amazing and easy to work with from day 1. And the total time for my refi was about 14days
Daniel M. - Broomall, PA | Dec 2021
Responsive. Eric and Nick were very helpful throughout the process
Jarel E. - Norristown, PA | Dec 2021
Exceptional service and no problems at all.
Patrick N. - Upper Darby, PA | Dec 2021
We are both very satisfied with their work and kindness.
Kelly M. - Folsom, PA | Nov 2021
Fast, helpful and fully explained everything.
Alfred A. - Havertown, PA | Nov 2021
Because we had a very hard file and our team was very thorough and worked hard to get us in to closing last minute
Victoria T. - Conshohocken, PA | Nov 2021
Great Service and very responsive
Lisa P. - Springfield, PA | Oct 2021
Great customer service, quick responses
John-Antonio P. - Levittown, PA | Oct 2021
Eric Petransky and his team were great to work with. I worked with Eric to buy my first house in 2020 and again recently to refinance. Everyone did a fantastic job.
Thomas C. - Wilmington, DE | Oct 2021
Excellent people and service
Amanda P. - Glenside, PA | Oct 2021
Great team to work with any very good at what they do
Anthony O. - Aston, PA | Oct 2021
My initial mortgage was obtained through Guaranteed Rate two years ago; The Guaranteed Rate team has stayed in communication/connection since that time and reached out to me about current and lower interest rates and though it would be a good idea to apply to refinance my mortgage to save on my current payment - the process was easy & seamless - loved working w/ Eric Petransky and his team!
Kareemah P. - Glenolden, PA | Sep 2021
They made the entire process very easy
Joshua C. - Upper Chichester , PA | Sep 2021
Eric and Nick were great. Kept me in the loop on every step and answered all of my questions in a timely manner.
Margaret C. - Philadelphia, PA | Sep 2021
My recent refinance went smoothly. Whenever I did have questions I was able to speak to knowledgeable and helpful people on the team.
Rose S. - Malvern, PA | Sep 2021
Great to work with - awesome team
Justin D. - Glenolden, PA | Aug 2021
The people we worked with made the process very easy and explained every step.
Michael D. - Devon, PA | Aug 2021
Because It was fast and easy to deal with them
Michael E. - Aston, PA | Jul 2021
Everyone I worked with was easily available to answer all questions and concerns I may have had.
Maria L. - Wilmington, DE | Jul 2021
Eric Petransky and his team were great - responsive, polite, willing to answer questions. Most importantly, they made it easy for us - the entire process from the mortgage application to the home appraisal to the settlement without a hitch, and without consuming a lot of our time or thoughts. That's huge!
Janine T. - Philadelphia, PA | Jul 2021
Professional employees and the online process was fairly easy. The employees were only a phone call away and always accessible.
Michael C. - Upper Darby, PA | Jun 2021
Eric and his team were on top of everything from start to finish. They made the entire process seem seamless. This was my first home purchase and thought I would be overwhelmed but felt at ease during the entire process.
Kellyann F. - Philadelphia, PA | Jun 2021
Because Eric Petransky made this whole home buying process such a breeze for a first time home buyer.
Nathaniel B. - Drexel Hill, PA | Jun 2021
Great communication all the way through the process!
Fatima R. - Philadelphia, PA | Jun 2021
They made everything simple, responded quickly, and got me a great rate!
Brianna C. - Philadelphia, PA | Jun 2021
Everyone was excellent to work with, especially Eric.
John O. - Aston, PA | Jun 2021
Good communication, fast and easy process with information all along the way
Casey W. - Elkins Park, PA | Jun 2021
We had a great experience, it was very smooth from beginning to end. I felt like Eric was very knowledgeable and there to help us get the best rate we could.
Leah O. - Chalfont, PA | Jun 2021
Smooth process from start to finish
Dennis K. - Clifton Heights, PA | Jun 2021
Helpful, easy process, friendly employees
Megan M. - Milmont Park, PA | May 2021
Our loan officer, Eric Petransky was the best we've ever worked with. He was so very responsive that it made our experience much easier than we expected.
Kathleen P. - Purcellville, VA | May 2021
Eric and his team where very helpful throughout the whole process and very responsive when I reached out for anything.
Haley B. - Conshohocken, PA | May 2021
Guaranteed Rate was able to help me afford closing costs. It was a smooth process from start to finish.
Andrea T. - West Chester, PA | Apr 2021
Everything was a pretty simple process and got it all done quickly
Caitlin K. - Clifton Heights, PA | Apr 2021
Eric and his team were very helpful and informative
Timothy R. | Mar 2021
Eric and the team helped my from pre-approval through closing and they worked very efficiently within my short time frame
Anna B. - West Chester, PA | Apr 2021
Best referral someone has ever given me. From the beginning I had a great experience working with this company on purchasing my first home. My loan office, Eric, was very responsive and had such a positive attitude. He was professional and created a comfortable environment when talking about personal issues that can complicate buying a home. There were times when I felt super overwhelmed and anxious and he wold bring calmness by answering all of my questions and reassured me that everything would workout and it did. Cheron was also great. She helped towards the end of closing and was very accommodating even during late hours. She made herself available during crunch time. To those who were working behind the scenes, thank you! Overall I had a really great experience!
Salema D. | Mar 2021
Fantastic service, communication and effort from the whole team I worked with.
Jennifer L. | Mar 2021
Used them twice for refinancing and all worked out well
Emily S. | Mar 2021
Everything about the service was excellent from communication to the time it took to refinance.
Eve A. | Feb 2021
Eric was very easy to work with
Natalie A. | Feb 2021
Eric Petransky was very responsive to our needs and our 3 insurance changes. His team was also very helpful.
Juliette F. | Feb 2021
Eric and his team did an amazing job. They were there every step of the way and were very responsive with any questions I had.
Anthony S. | Feb 2021
Easy to work with through whole process
Richard S. | Feb 2021
The entire transaction could not have gone smoother. The team was a pleasure to work with
Steven N. | Jan 2021
Communication was great, response time was quick when questions came up.
Patricia M. | Feb 2021
Everyone I dealt with was extremely helpful with explaining the technology. Their communications was excellent as I missed a few things and they were quick to respond and let me know what was needed.
Linda M. | Dec 2020
Eric was very helpful with the whole process and was always timely in answering all questions
Danielle B. | Jan 2021
Very easy to work with, did exactly what they said they would do
David D. | Dec 2020
Easy Transaction and lots of communication.
Winston H. | Dec 2020
Great company to work with. Always there when we needed them to answer questions.
Domenic D. | Jan 2021
Very satisfied throughout the process. Eric Petransky is a true professional who gets things done and done right.
David R. | Aug 2020
Easy application, document submission, and document signing options
Shawn A. | Sep 2020
We have used Guaranteed Rate twice for a mortgage and the refi experience was just as smooth. Everyone is great at communication each step of the way.
Brian L. | Dec 2020
extremely responsive to any questions
Edward M. | Jan 2021
Excellent customer service
Kyrstin M. | Aug 2020
Eric and Cheron worked extremely hard for us! Eric kept us updated in everything!
R S. | Sep 2020
I appreciate Eric's straightforward answers. He was a great guide through the process. And the team behind him was very responsive.
Marie D. | Oct 2020
I have worked with them on two separate loans now over the years and they have been excellent both times.
Ryan T. | Dec 2020
Very easy process. Eric was amazing.
Amy B. | Jan 2021
Very helpful and attentive during the whole process
Stephanie S. | Aug 2020
Professional, always available to answer questions and quick while still being very efficient! Made me feel like I was very valued as their client.
Melissa M. | Sep 2020
Lowest Rates I could find. Very Responsive throughout the process
Michael L. | Oct 2020
Eric & Team were very responsive to my refinance request and provided me exactly what I was looking for. Thank you!
KABILAN E. | Dec 2020
They got me a great rate and explained everything to
Jason C. | Jan 2021
Eric’s response time was great and process was very smooth.
Cristina T. | Aug 2020
Very friendly and helpful.
Philip V. | Sep 2020
Eric and the Guaranteed Rate team of Exton was absolutely amazing to work with! Being my first time buying a home I had A LOT of questions. Eric was very quick to respond to me whenever I had questions about the mortgage process .. even on the weekends he took time out of his busy life to get back to me! Highly recommend anyone to work with Eric, he truely loves what he does and it shows! He will even get you the BEST rate out there! Thanks for everything Eric and Guaranteed Rate team!
Allyson T. | Oct 2020
Eric and his team were great to work with and responsive
David C. | Nov 2020
Eric Petransky did a wonderful job in helping get our mortgage. He answered any questions we asked and was there almost any hour of the day.
Michael M. | Dec 2020
Expert advice and availability at all hours
Katherine C. | Jan 2021
We received the best rate for us. Eric was wonderful to work with. Answered our calls and questions in a timely manner with a caring attitude
Richard C. | Aug 2020
IT WAS A GREAT EXPERIENCE, AND VERY EASY TO WORK WITH EVERYONE
Tammy S. | Sep 2020
Process went very smoothly
Judy F. | Oct 2020
Great service and support!
Molly D. | Nov 2020
It was amazing the way the communication and everything else was and how easy everything was
Ryan T. | Dec 2020
I really appreciated the online documentation and streamlined process.
Charlette C. | Jan 2021
Really liked my mortgage lender
Jacob W. | Jul 2020
Excellent communication and personalized service.
Stephen O. | Jul 2020
Eric Petransky was excellent!
Grafton D. | Jul 2020
Eric Petransky and team explained the process to me upfront and I felt fully informed during the entire process. They were always a phone call or text away when I had questions.
Julie B. | Jul 2020
Because of Eric and his attention to detail and super quick turn around!
Christine G. | Jul 2020
Professionalism, expertise, and knowledge
Regina M. | Jul 2020
They helped us get a difficult condo get approved! A previous lender did not, GR made it happen.
Jessica G. | Jul 2020
I never thought buying my first home would be so easy. Eric Petransky and his team did such a good job that every time I blinked we were on to the next step in the process. I couldn’t imagine using anyone else and I am extremely grateful to be a home owner!!
Nicholas M. | Jun 2020
Eric Petransky and hhits team were awesome. Great rate and handle a quick close with professionalism. Great experience!
Glenn M. | Jun 2020
Eric, Byron and Cheron are a great team!
Lauri P. | May 2020
Eric was great made us feel so comfortable
Michael R. | Apr 2020
I liked that everything was online and easy to access.
Mary W. | Apr 2020
Eric was great and went above and beyond. Process was smooth and painless
Daniel M. | Apr 2020
Process was seamless, and almost all electronic.
Timothy B. | Mar 2020
Easy to work with; always helpful
Trevor K. | Mar 2020
They were a great team and got us the best rates!
Erin K. | Feb 2020
It was a smooth process and the whole team was on top of everything.
Lauren S. | Feb 2020
Ease of process, proactive broker
Melissa H. | Feb 2020
Because I'm satisfied with my experience.
Danielle L. | Feb 2020
Eric Petransky was so helpful, understanding, knowledgeable! A great experience.
Thomas A. | Feb 2020
Eric was very helpful answering all our questions and concerns even on his wedding day.
Kathryn B. | Jan 2020
Eric Petransky was easy to work with and very helpful
Kelli D. | Jan 2020
Eric Petransky and his team were amazing to work with. He is very knowledgeable and got me the loan I wanted. Everything went smooth. Him and his team were very responsive which is very important to me.
Marguerite T. | Dec 2019
Process was painless and quick. Knowledgeable and helpful people at all levels.
Jay B. | Dec 2019
Eric Petransky and Chevron Walthorn were wonderful. After a big bank spent two months dillying we were down to the wire, GR got our loan done in 18 days.
William F. | Dec 2019
It was superior customer service from start to finish !
Pierre O. | Dec 2019
Eric Petransky and Chevron Walthorn were wonderful. After a big bank spent two months dillying we were down to the wire, GR got our loan done in 18 days.
William F. | Dec 2019
Great service by Eric P. & team; easy
Erik G. | Nov 2019
Eric is helpful and answers all questions in a timely manner
Megan W. | Sep 2019
The process was so quick and easy.
Kourtenay M. | Sep 2019
Outstanding job by Eric Petransky and Team from start to finish!
Stephen P. | July 2019
Eric Petransky and his team were a pleasure to work with ! They were professional, fast (we settled in 27 days from offer) and efficient. They handled everything with ease and always very friendly. I will recommend Eric and his team to all my family and friends!
Michael S. | July 2019
Eric & his team were great... Super responsive & helpful. Made the process quick, easy & painless! Highly recommend!
Trevor K. | June 2019
I found the Loan Office very sympathetic for my lack of computer skills. He was willing to make adjustments at settlement for my computer knowledge so I would be more comfortable. I give him a big thanks.
Catherine L. | May 2019
Eric Petransky and Chevon Walthour were wonderful to work with. They were responsive and very helpful through the whole process.
Eileen E. | May 2019
Eric went above and beyond to make sure all my questions were answered prompted, even after business hours and on weekends. He walked me through the process and reassured me every step of the way. Eric worked hard to get me the best possible rate and found ways to lower my monthly payments and keep me within budget. I highly recommend Eric, Cheron and Guaranteed Rate!
Lisa L. | May 2019
Eric Petransky and his team did a great job of guiding me through the process, and helped make my experience seamless and stress-free. Thank you!!
Linda R. | May 2019
The entire team was so helpful and made purchasing our first home easier than I ever imagined.
Gia G. - Philadelphia, PA | Dec 2022
Loved that Eric P made the process so easy and I was able to contact him whenever I need assistance.
Devon S. | April 2019
Very convenient and responds promptly.
Jacqueline E. - Ridley Park, PA | May 2022
Eric and his team are top notch and I would use and recommend them any time I or someone I know needs lending.
Aaron L. - Clifton Heights, PA | Dec 2022
Eric was a pleasure to do business with! Answered all my questions and checked in throughout the process!
Brent S. - Clifton Heights, PA | Jul 2023
Eric was amazing. He was available to talk or text whenever I needed him. He explained everything to me in a way that I understood completely what was going on. I’d recommend him to my friends.
Kenneth L. | April 2019
Great team and communication
Heinrich L. - Philadelphia, PA | May 2022
Very efficient team who knew their stuff!
Elizabeth T. - King Of Prussia, PA | Jun 2022
Great communication and answering all questions for us as new home buyers.
Christopher G. - Philadelphia, PA | Aug 2022
Everyone was very patient and helpful
Mary Jane D. - Souderton, PA | Dec 2022
Everything from beginning to end was clear and seamless
Daniel C. - Ridley Park, PA | Mar 2023
We were initially concerned that the mortage process would be difficult, but it was very little effort on our part.
Caleb S. - Philadelphia, PA | Apr 2023
Because everything went smoothly and all my questions were answered.
Steven C. - Media, PA | May 2023
Eric and his team Rock! We had a pre approval in one day! Settled really fast,The whole process was super easy!!
Natalie A. - Havertown, PA | Jul 2023
Devin Brown was an absolute pleasure to work with. He is very knowledgeable and took the time to carefully walk me through each step of the loan process. As a first time Florida home buyer, I can say that I had a fantastic experience with Devin and Guaranteed Rate.
Suzy T. | April 2019
Amazing support from the team at every step in the process.
Colleen O. - Ardmore, PA | May 2022
Incredibly smooth process from start to finish, with top notch communication and quick responses to any questions I had!
Pierce S. - Upper Chichester, PA | Jun 2022
Great communication, very responsive, clear explanation of everything, online portal easy to navigate, got us cleared to close in 5 days!
Charlotte A. - Media, PA | Aug 2022
Fantastic services! Friendly people, always helpful! Best rates!
Samantha S. - Philadelphia, PA | Sep 2022
Overall great experience. Communication was good
Dawn B. - Darby, PA | Dec 2022
The entire process was made quick and easy with constant communication.
Nicholas P. - Morton, PA | Mar 2023
Everyone was very easy to work with and had great service.
Jamie H. - Ridley Park, PA | Apr 2023
The team was very responsive. They worked quickly and answered all questions I had. I always felt confident that they were taking care of everything.
Jessica S. - Malvern, PA | May 2023
The entire team worked tremendously hard and efficiently to secure the house for us! We couldn’t be more thankful for the entire process. Eric and his team helped us every step of the way. If and when we need a mortgage again, we would go out of our way to find Eric and have him lead the process! Once again, thank you to the entire team! We appreciate you.
Manmohan B. - Broomall, PA | Jul 2023
amazing team and excellent communication
John R. - West Chester, PA | Nov 2023
Working with Eric made this stressful process smooth and painless! His patience, availability and response time was remarkable and unmatched. I felt like he truly cared about getting us the best deal and he clearly knew his stuff. He treated us with respect and I felt like I was working with a friend rather than completing a business transaction. I would highly recommend him to family and friends without hesitation.
Kelli D. | April 2019
Great service and communication
Sonu V. - Philadelphia, PA | May 2022
They made the process very easy and smooth. No issues on our end.
Linxiao C. - Doylestown, PA | Jun 2022
Quick response time and always willing to help
Justin B. - Glenolden, PA | Jul 2022
Everyone I worked with have been extremely helpful and patient with me throughout the process. The interest rate given by Guaranteed Rate was extremely competitive and much better. Everyone I worked with helped me make a right decision by giving me relevant details and market understanding.
Samarth U. - Philadelphia, PA | Aug 2022
Easy to work with and very responsive
Cody R. - Landenberg, PA | Sep 2022
No issues at all during the process. Easy to communicate with and kept me up to date with all the relevant events and deadlines.
Kevin C. - Folsom, PA | Nov 2022
Everything was quick and easy, the team was great! I am very happy and satisfied throughout the process.
Sara A. - Drexel Hill, PA | Dec 2022
Team effort and availability
Randy D. - Broomall, PA | Feb 2023
My contacts were responsive and helpful.
Anthony K. - Springfield, PA | Mar 2023
Eric and his team are a well oiled machine! The process was seamless and we closed exactly when we were supposed to!
Theresa C. - Media, PA | Apr 2023
They were very very helpful, did everything for us, and guided us in every right direction! I have already recommended them to a couple people. I know looking for housing recently.
Mikayla E. - Springfield, PA | May 2023
They were very helpful and communicative throughout the entire process.
Brian D. - Springfield, PA | Jun 2023
Eric and the team made the entire process feel extremely smooth and easy. They were responsive and always available for any questions I had. Eric was always willing to point me in the right direction, help me compete with my offers, and ultimately help me land the exact home I wanted from the start. Will absolutely recommend to any family or friends looking for a mortgage in the future.
Robert K. - Drexel Hill, PA | Jul 2023
The team was amazing to work with!
Michael D. - Philadelphia, PA | Aug 2023
Eric and his team are absolutely unmatched. On the ball 100% of the time, day and night.
John M. - Easton, PA | Sep 2023
Eric Petransky worked hard to help us secure our mortgage and kept us updated every step of the way.
Daniel S. - Philadelphia, PA | Oct 2023
easiest home buying process will never go anywhere else
Dylan T. - Ogden, PA | Nov 2023
Eric Petransky and his entire team were great! Eric worked tirelessly from start to finish for us and as first time home buyers he answered every one of our many questions promptly and with great knowledge and understanding.
Aaron L. | February 2019
They were professional, quick, and the process was easy.
Karla B. - Philadelphia, PA | May 2022
Staff made the process so easy and they were always able to be reached
Joanne R. - Drexel Hill, PA | Jun 2022
Eric, did a fantastic job leading a very capable team. The process to close was seamless!
Colin C. - Berwyn, PA | Jul 2022
Generally very responsive team
Kester K. - York, PA | Aug 2022
The process was seamless from start to finish. The 24 hour clear to close was excellent and helped remove any anxiety about the loan approval process. Eric Petransky and the team were wonderful to work with; very communicative and responsive throughout. It was a great experience! Thank you all!
Danielle V. - Wilmington, DE | Sep 2022
The team was on top of the process, they sent multiple updates and notifications when documents were ready for review/signature throughout the process. The mobile application for electronic review and signature of documents was convent and easy to use.
Shawn A. - Ridley Park, PA | Oct 2022
Eric and his team was incredible to work with. They were very communicative, answered all our questions very quickly, and were transparent through the process. We had to change plans last minute on the morning we closed and the team pivoted with us to make sure we could still close. Cannot say enough positive things about our experience with their team!
Deborah E. - Media, PA | Nov 2022
Eric and his team were great. Could not have been an easier process and the whole team was friendly, responsive and easy to work with.
Kevin S. - Havertown, PA | Dec 2022
They were good at addressing any questions I had. Correspondence was fairly quick and clear. The process seems to flow without hiccups or unforeseen challenges.
Janine S. - Philadelphia, PA | Jan 2023
I was scrambling around to find someone that would finance me on this deal. It was a struggle mainly because of the purchase price; it seemed like it was too much of a risk/not worth the hassle for the other lenders I spoke to. Eric reached out to me since he saw my Instagram post and he took care of me from start to finish. We were also overdue to get a deal done so it was only right the first one was for my personal home! Thank you to Eric and his whole team for getting it done for me. I really appreciate them taking a chance.
Daniel K. - Philadelphia, PA | Feb 2023
Great folks were really helpful to a first time home buyer!
Vanessa S. - Lansdale, PA | Mar 2023
Simplified experience. Good sales work.
Megan M. - Springfield, PA | Apr 2023
Eric and his team were phenomenal! He was always available to discuss questions we had and very speedy to respond.
Thomas C. - Long Beach Township, NJ | May 2023
Guaranteed rate exceeded my expectations. They were extremely efficient, timely and responsive throughout the entire process. I would highly recommend.
Danielle C. - Douglassville, PA | Jun 2023
Very responsive and great to work with
Colleen W. - Hatboro, PA | Jul 2023
My mortgage team was great! Always available to answer questions and give feedback. They were 100% transparent through the whole process!! Easy to communicate with walked you through the entire process
Brenda M. - Garnet Valley, PA | Aug 2023
Very quick and simple process with clear explanation along the way
Eileen C. - Drexel Hill, PA | Sep 2023
Smooth process and very helpful during process
Patrick G. - Broomall, PA | Oct 2023
The Guaranteed Rate team members are knowledgeable experts who care about the clients. Their response time is quick without being pushy. They thoughtfully answered my questions and wanted to make sure I had what I needed.
Bonnary L. - Philadelphia, PA | Nov 2023