Everybody was very helpful in this process. It's a very new process to me but everybody was very helpful and very nice. I appreciate all the work that they put in, thank you!
Sruti J. | June 2019
I truly enjoyed the speed, efficiency and patience displayed by Eric Sivas and Raisha Leal while processing my home loan. I had some hidden complications with my past credit that only appeared at the last hour of this process. However, Raisha and Eric guided me through it and ultimately helped to make this loan happen. And the work I do kept me unavailable for a large part of this process. Raisha was patiently persistent and ultimately helped me to get her everything she needed to get this loan...
Kevin M. | May 2019
Everyone made the process simple and efficient. Thanks for all the help!
Ruben F. | May 2019
Eric and team did a great job, very professional. Easiest loan I’ve ever completed.
Michael R. | April 2019
Guaranteed Rate was great! Everyone I dealt with kept me informed and being able to complete many steps of the loan process electronically made it much easier. I travel for work, and was able to complete most of the application process from my hotel room/s.
Catherine B. | March 2019
Excellent customer service, friendly and care about the client!
Earnest C. | February 2019
My loan team comprised of Erica Silvas, Raisha Leal, and Tawni Krueger was fantastic. They answered every question I had in such a timely manner and made sure everything I was given was fully explained. Any issues or concerns I was notified asap. As a first time home buyer, I felt very comfortable and knowledgeable about everything I was filling out/signing. Eric and his team made sure I knew what to expect, followed up with me throughout every step of the process, and if needed would help...
Jacqueline M. | February 2019
Eric Silvas and his team made the mortgage lending process extremely easy. The experience was better than I ever could have imagined. Our questions were answered quickly and thoroughly. We will use Guaranteed Rate again and will recommend ALL of our family, friends, and coworkers do the same.
Garrett C. | January 2019
I have worked with Eric Silvas for years, and he has always been great to work with. I would have liked to try the flash close, but the closing process was still easy. Thank you for all of your help. All that I have worked with at Guarantee Rate have been wonderful.
Jessica D. | December 2018
Eric Silvas and his team did a wonderful job assisting us and helping us overcome any of the hurdles we had throughout the process. Thank you for making this so easy!
Ashleigh N. | December 2018
A close friend recommended Eric Silvas when I was not happy with my builder's mortgage company. Eric is very knowledgeable and reachable. He works around my schedule instead of regular office hours, and always answers my question immediately. He makes the whole process so easy! Even the builder and my realtor are impressed. Thank you, Eric!
Qingwen Y. | November 2018