What people are saying... What people are saying... Back to profile
Everyones tact and work ethic that I spoke to were great.
Jose R. - Clermont, FL | Aug 2021
We are 100% Satisfied with Guaranteed Rate.
Alfredo M. - Davenport, FL | Aug 2021
Eric, Tara and Roxanne were amazing. Went above and beyond for our loan.
Matthew S. - Minneola, FL | Jul 2021
great service from all team members
Broc A. - Orlando, FL | Jul 2021
Very Professional, they know what they are doing, and they work with you along the way, excellent communication
Benny P. - Lakeland, FL | Jul 2021
Very informative, easy to reach.
Kyle F. - Grand Island, FL | Jul 2021
Guaranteed Rate was able to help us immediately after being assigned to us only a month before our closing. Eric Whitten and his team were able to meet all of the expectations we had for our original in house lender. They were highly responsive and always available whenever we had questions or concerns.
Brian D. - Apopka, FL | Jul 2021
Fast, and friendly service. They were very easy to communicate! Got my closing done in proper time. Thank you!
Aliyah B. - Clermont, FL | Jul 2021
The team I was working with, were very professional, detailed and patient with me.
Alexandria C. - Kissimmee, FL | Jul 2021
Eric was awesome to work with. He made the process so easy.
Kristina J. - Lakeland, FL | Jul 2021
Very smooth application process throughout. Excellent communication as well.
Joseph B. - Lakeland, FL | Jul 2021
Fast, efficient service and great people to work with
Kimberly W. - Lakeland, FL | Jul 2021
Eric Whitten and his team made this an amazing experience. Even when there were difficulties with the title company, Eric and his team were able to jump through hoops and bounds to meet their criteria to make the deadline happen. I try to relay to my team at work that this is the kind of experience is what it means to serve the customer. Excellent job, will refer anyone I know interested in obtaining a mortgage loan to Guaranteed Rate. 10/10
Christopher D. - Deltona, FL | Jun 2021
Eric whiten was exceptional at answering questions and handling issues
Robert B. - Plant City, FL | Jun 2021
The service provided by Eric Whitten and his staff was excellent. The loan process was easy and stress free. Eric was very honest and accessible throughout the process. Emails and phone calls were promptly answered which lowered our level of stress. I truly believe him and his staff should be held as an example for all mortgage brokers to follow.
Gregory R. - Orlando, FL | Jun 2021
Excellent customer service
Dean J. - West Palm Beach, FL | May 2021
Excellent service, kept us in the loop all the way.
Lachelle A. - Clermont, FL | May 2021
Eric Whitten and his team did a wonderful job. Always friendly and pleasant, and ready to answer any and all questions.
Maryann D. - Cherry Hill, NJ | May 2021
Service was prompt and professional. Excellent response times.
Anne C. - Winter Garden, FL | Apr 2021
The Transition was successfully completed
Mary R. - Orlando, FL | Apr 2021
Extremely easy to work with and get info. Process went very smooth.
Eric L. - Mount Dora, FL | Apr 2021
It was such an easy stress free process
Raquel T. - Lake Wales, FL | Apr 2021
Great service, extremely professional and knowledgeable!
Andrea M. - Casselberry, FL | Apr 2021
They explained every step of the process. They were not pushy .
Grisel F. - Minneola, FL | Apr 2021
The entire team was helpful, polite, and made us feel like a priority.
Lisa C. | Mar 2021
Amazing team always available for you!
Peter K. | Mar 2021
Excelent job, super professional
Carmen R. | Mar 2021
Excellent, Eric and his team are quick and great!
Dariel H. | Feb 2021
Excellent service and quick closing
Scott H. | Feb 2021
Amanda & Eric are an incredible team who were both fun to work with, courteous, professional, and efficient!
Jason P. | Oct 2020
Eric was amazing !!! So attentive, made my all processes so easy and was there to answer all my questions whenever I had one.
Ceferino R. | Feb 2021
The staff were very professional and helpful a lot. Thanks very much everyone but and especially Valerie Sanchez
Miguel N. | Oct 2020
For the excellent service Guaranteed Rate gave to us.
Maria F. | Nov 2020
Tara and Eric did a great job!
Julio M. | Oct 2020
It was a very good experience
Pedro D. | Nov 2020
Great Service and great advice
John T. | Oct 2020
Because they were very professional when it came to answering my questions and concerns.
Ronald W. | Nov 2020
They did everything that was asked of them
Erwin F. | Aug 2020
The team was amazing and made the process effortless
Amy V. | Oct 2020
Branch manager Eric Whitten has been excellent since day 1. Also the rest of the staff did an excellent job and the communication during the process was always first hand until the last minute. Excellent team
Ernesto F. | Nov 2020
Very professional. Amazing rates. And treat communication
Carlos F. | Dec 2020
Excellence on handling my case
Pedro V. | Aug 2020
It was a smooth and pleasant experience, stress free
Sugeidy T. | Sep 2020
Eric and his team , Tara , Roxanne were amazing ! They all displayed Professionalism , Integrity and Realism all the way through the process! My wife and I will always recommend you and your team to everyone! Facebook, Twitter, in person... we have to share this amazing and awesome team! Thank you sooooo much!!!
Johnnie R. | Oct 2020
Both Eric and Amanda kept us updated , returned calls, explained the process and closed on our loan.
Desiree V. | Nov 2020
Because everyone did an excellent job to make sure I understood the process and made sure everything was done expeditiously.
Michelle S. | Dec 2020
excellent attention, very fast and easy, good payment rates. excellent I recommend it 100%
Miguel G. | Aug 2020
Eric Whitten and his team are very knowledgeable and efficient. They made my loan process as stressless as possible. Everything was done in a timely manner and communication between team and customer was wonderful.
Huong W. | Sep 2020
Very easy process. Everyone was very involved and friendly.
Daniel S. | Oct 2020
Guaranteed Rate had all the paperwork ready and answers to all of our questions. We had no issues and the process was seamless.
Philip C. | Nov 2020
Thank you for your great help to buy the house for my wife myself and my 2 daughters.
Felipe Jose V. | Dec 2020
The service was efficient and all personnel were professional. All questions were taken seriously and attended in a timely manner.
Joel A. | Aug 2020
The process was very quick and easy
Richard D. | Sep 2020
Everything was simple and first class
Ira B. | Oct 2020
Their honesty and willingness to assist us in the purchasing of our new home.
Charles C. | Nov 2020
Excellent customer service; very attentive; very caring.
Lynette Ann D. | Dec 2020
Eric Witten, Branch Manager/VP of Mortgage Lending and Amanda Maloney, loan coordinator, helped me navigate the loan process with ease. Eric and Amanda were very accessible, excellent communicators and provided world class customer service.
Pete G. | Aug 2020
The team was amazing. Eric and Amanda were allstars. Very professional, very efficient
Isaac P. | Sep 2020
very responsible and efficient
Jose G. | Oct 2020
Eric and his team was great
Theodore B. | Nov 2020
I have purchased four previous homes over the years and I can truthfully say that this was the best loan service of them all.
Charles E. | Dec 2020
Crew was best. Everyone who worked with me did a transparent job.
Kalyan V. | Jan 2021
Eric Whitten AMAZING!!!!!!! His professionalism and the quality of time he spend every time we talk , don’t have words to express how thankful I am, he and his team did an amazing job with all the help they provide to me and my family.
Fiorella G. | Aug 2020
EXCELENTE SERVICE ! KINDNESS AND GOOD ATTENTION
Alexander T. | Sep 2020
They help you throughout the whole process and they make it easy and simple
Maria M. | Oct 2020
Eric and Tara are great to work with. Put them both together and they are the overcomers!
Joe V. | Nov 2020
Eric Whitten and his team in Orlando, Fl were extremely helpful and provided excellent customer service.
Adriene A. | Dec 2020
The process was very well organized, easy to follow and the staff was very courteous and helpful
Jairo C. | Jan 2021
They were awesome. It was the easiest transaction we have ever had. It’s our second time using them!
Robert W. | Jul 2020
Very professional people who are always available to help you. Especially Valeri.
Luis L. | Jul 2020
Great Customer service, easy to use website and application. Easy to work with loan officer
Daren M. | Jul 2020
they were very professional
Benito L. | Jul 2020
Very efficient, was able manage my loan despite my high amount of students loan . That was a main obstacle for me before.
Mohamed K. | Jul 2020
Excellent customer service
Luis C. | Jul 2020
The follow up and communication along the way was wonderful.
Quiana C. | Jun 2020
Excellent service, they did everything to help me get through with my loan.
Ronald D. | Jun 2020
Eric was a pleasure to work with, along with Baillee. Communication, efficiency, and service was superb.
Daniel C. | Jun 2020
The process was very quick, easy and stress free.
Hector L. | Jun 2020
From start to finish great communication and effort to get me into my house highly recommend
Benjamin O. | Jun 2020
Excellent communication with loan officer and underwriting
Bernice B. | Jun 2020
The process was smooth, the team assigned to my loan was easy to get in touch with and made sure to answer all my questions.
Jennifer W. | Jun 2020
Because he did an excellent job with my loan.
Jennifer R. | Jun 2020
Great communication with process
Myron J. | Jun 2020
They were phenomenal and catered to my every need, very fast response and they were able to get me to close! Eric was amazing!
Junteavious R. | Jun 2020
Because Eric is F’in awesome. Financed with him twice already. Will do it again if need be.
Illich V. | May 2020
Because they were amazing throughtout the process of me purchasing my home
Danielle C. | May 2020
Eric Witten was spectacular and patient. All of our questions and calls were answered promptly. There were no hassles nor delays and the team kept us informed of the progress that was being made
Patrick B. | Mar 2020
Because they worked as fast as they could on my loan and were always on top of everything. They worked really fast. I was very happy.
Stephanie R. | Mar 2020
Because they are the best! Everything is explained up front in plain English.
Eduardo G. | Mar 2020
Eric made the process as easy as possible there were 0 hiccups it went smoother than I could have hoped.
Michael S. | Feb 2020
It was easy and the team was very efficient
Marilyn S. | Jan 2020
Eric Whitten he made it feel like a pleasant walk at the park not a roller coaster ride it was so quick I was shocked will recommend to anyone.
Jessica J. | Jan 2020
Overall the experience was pleasant, a few minor glitches but all was solved.
Ronald Y. | Jan 2020
Eric Whitten is smart , very informative and caring to his clients making them feel like they are in good hands with the company
Stephanie R. | Jan 2020
Eric and Allison where amazing. They kept me on track and were able to do my loan with no issues. They were so helpful in letting me know what to do and what was needed.
Amy M. | Nov 2019
Excellent support - Customer oriented personnel - Professional and friendly
Alain B. | Dec 2019
I had a great experience with my lender Eric
Tianna T. | Nov 2019
it was very smooth and pleasant process
Scott H. | Dec 2019
They were very professional and maintained constant communication. We’re able to answer all of my questions no matter what day it was. They made this seemingly stressful process feel like one of the easiest things to go through.
Diego G. | Sep 2019
Eric Whitten and his team was extremely helpful and determined to make my first time home buying experience as easy as possible. His determination towards helping customers is unmatched and quite frankly amazing. I’m very pleased with the outcome of my process. Mr. Whitten and Guaranteed Rate as a company is the prime example of what excellent customer service looks like. I will continue to work with Guaranteed Rate in the future. Thank You.
Horatio H. | Aug 2019
Eric Whitten and his team are the most competent, honest, transparent, hardworking loan professionals I have ever had the privilege of working with in my life. And I am 68 years old and have bought 5 houses, including this one, in my lifetime. This process was by far the best experience I ever had in obtaining a mortgage. It was my absolute good fortune to have been referred to Eric Whitten and his team. I can’t thank them enough for the service they provided to me and my family. Every opportunity I have to refer someone to Eric and his team I will not hesitate to do so! Thank you Eric!!
Edward G. | Aug 2019
The loan officer, Eric Whitten was always available to answer any questions no matter what time or day it was. He always stayed on top of and followed through on all aspects of the loan process. I am very happy I chose Guaranteed Rate for my Condo purchase!
Katina W. | July 2019
Eric Whitten made the loan process painless and easy. He helped my wife and I through the entire process and even showed up during closing day to make sure we understood what we were signing! We will definitely go with Eric and Guaranteed Rate for our future home loans. Thank you for everything.
Gary C. | July 2019
Eric Whitten and his coordinating team were so extremely thorough throughout our entire loan process. His communication is top notch and answered all our questions, day and night. His entire team was pleasant, easy to reach, and explained everything along the way. We were able to qualify and close super fast due to their personalized customer service. The data upload dashboard was a huge convenience to submit our financial info and the ability e-sign a portion of our closings docs prior to our actual closing was amazing. You guys made this experience smooth and worry free!
Amber S. | June 2019
Eric was beyond amazing with us, he took the time to explain every question we had. He never let us down. Allison, Courtney and everyone under his team was incredible. We are completely content with the way the entire team works and how they worked with each other. We will definitely recommend Guaranteed Rate to our friends and family. Thank you Eric and your entire team for making our dream come true!!
Eimy T | June 2019
Exceptional experience and service from beginning to end. It could not have been done any better. I highly recommend everyone in this company. Great experience!
Brent C. | May 2019
Eric Witten in his team was great always doing extra To make process go smooth. Without him don’t know if would Be in the home. So thanks again Eric, Marcy for making the Home buying for real
Marcelius M. | April 2019
Eric was absolutely amazing! He made the process so easy to understand!
Sasha R. | April 2019
Eric, Courtney, and Marcy were absolutely amazing. They always were quick to respond and help with anything we needed. They are an outstanding team !!!
Sean C. | March 2019
Eric and his team were the absolute BEST!!! Eric believed in me and corrected all the outdated issues that the other lender took for granted. He constantly keep me in the loop with easy to understand simple English. My credit history had many outdated discrepancies that were not accurate and Eric brought them to my attention and they were taken care of so my loan would be approved. I HIGHLY recommend Eric to anyone looking for a loan, thank you.
Eduardo G. | February 2019
Great experience with the company. Great loan officer Eric know what he was doing and his team was great. Best experience I have had. Will use them again if ever in need of a loan. Thanks and Great Job.
Ramon D. | February 2019
Eric, Courtney, and Marcy were amazing throughout the whole process! They made it very simple and easy and were always there to answer any questions I had and just made the process super easy. I will recommend them to anyone I know that is buying a house. Thanks again, guys!
Adam B. | January 2019
The process was smooth, fluid, and pain free. The staff was knowledgeable, friendly and professional. From the application to the closing table guaranteed rate was on it! Can’t thank Eric and his team enough for helping us find our dream home!
Kenneth B., October 2018
Eric was awesome, extremely professional and informative, made the house buying process easier than I could have imagined.
Arturo G., September 2018
This is my second home I buy using the loan services of Guaranteed Rate and both transactions have been great, but this last one was beyond great. Very easy to summit documentation and my loan officer Eric Whitten was very knowledgeable.
Francisca C. - September | 2018