What people are saying... What people are saying... Back to profile
Erik Ferm’s professional and personal handling of the entire process has been outstanding .
John B. - Gloucester, MA | Dec 2021
Very smooth experience. Responsive people. Only a slight lack of clarity at certain moments in the process.
Alden F. - Boston, MA | Nov 2021
The process was easy and everyone I worked with was great. My loan officer Erik Ferm walked me through the process and answered all of my questions promptly.
Carole C. - Bridgewater, MA | Oct 2021
Erik and everyone I worked with did an incredible job making my refinance as painless as possible
Matthew T. - Beverly, MA | Aug 2021
Excellent follow up and service support from my loan officer Eric Ferm
Robert F. | Mar 2021
It was a great experience. Erik was a pleasure to work with and was always available to answer any questions we had. Really appreciate that level of support.
Sarah B. | Feb 2021
The entire process from end to end was seamless and the service was excellent.
Thomas V. | Dec 2020
Erik and the team did a great job communicating exactly what they needed and resolving any issues along the way. He was also extremely responsive to any questions I had and responded with a phone call which is very rare in the service industry these days.
Nicholas P. | Feb 2021
Erik and Cayleigh were very accessible, very good communication and timely answers to any questions that I had.
Christopher C. | Aug 2020
Erik Ferm has been an absolute pleasure to work with on multiple occassions.
Kagan L. | Sep 2020
Erik Ferm did a wonderful job and always answers my questions promptly.
Thomas F. | Nov 2020
The whole process was extremely fast and clear, especially the document upload portal.
Brian C. | Dec 2020
Enjoyed working with Erik and team
Joseph S. | Jan 2021
Great job throughout process
Jonathan M. | Jun 2020