What people are saying... What people are saying... Back to profile
I’m very grateful for all their services, always available to help and explain, in English or Spanish
Ambar B. - Temple, TX | Apr 2022
Excellent customer service
Jennie A. - Dallas, TX | Apr 2022
Evelyn and Nicole and their team worked lots of hours and put in a lot of work to make this happen for us
Ramon V. - Kermit, TX | Apr 2022
Their time was excellent in all steps of the loan process.
Michael B. - Cypress, CA | Mar 2022
My Loan Officer, Evelyn Morgan, was awesome. She was on top of everything and with me from start to finish. This is my second application with her and I work for a mortgage company.
Andrew L. - Balch Springs, TX | Jan 2022
The phrase “Above and beyond” in my opinion would be an understatement. We will be using them on the next home purchase for sure!!!
Isaac A. - Killeen, TX | Jan 2022
They were really help every step of the way
Michelle R. - Killeen, TX | Dec 2021
Picked up the phone when I called with questions. Accessibility.
Steven S. - Irving, TX | Sep 2021
Because Evelyn and the team was so amazing!!!!!!!!! Treated me and my family with the most upmost respect.
Brian W. - Killeen, TX | Dec 2021
Because she was very helpful and responded all her questions whenever we needed her help
Agustin P. - Dallas, TX | Sep 2021
Guaranteed rate made the process easy and stress free
Alyssa L. - Norwalk, CA | Aug 2021
great customer service, always telling me step by step and answered all my questions
Erica L. - Arlington, TX | Jul 2021
They helped a lot those girls push to do the things to buy my new home is was stressful but the end I am happy with me house thanks to me parents for give support and special thanks to Evelyn Morgan all the team rate thanks is new beginning new memories for me family I am happy thanks.
Maria B. - Dallas, TX | Jul 2021
Everyone was so helpful and it made the process extremely easy. They answered all of our questions & concerns right away and provided information that was helpful.
Rachel E. - Gardena, CA | Jun 2021
Evelyn and her team were amazing. Any questions I needed answered they were there to answer. They guided us through the entire process of being first time home buyers.
Johnathan F. - Dallas, TX | May 2021
Great service, friendly team, effective execution.
Forrest S. - Dallas, TX | Apr 2021
Excellent communication! Easy fast process
Abigail N. - Aurora, TX | Apr 2021
They were very helpful during the process of purchasing our first home, they answered all my questions in a friendly and timely manner.
Elvia H. - Wilmington, CA | Apr 2021
Easy to work with Evelyn and her team!!
Mauricio G. | Mar 2021
They were accessible at all times & answered all my questions timely.
Jamie B. | Oct 2020
Customer service was excellent.
Devon S. | Aug 2020
The work was great! My refi was a breeze
Valcina T. | Oct 2020
Because Mrs Evelyn Morgan never gives up on you, no matter what
Winniefred S. | Nov 2020
They went above and beyond for me to get this loan
Jose C. | Jan 2021
Evelyn, and her team were very professional and explaining in detail the process of applying for another loan. She did outstanding, in keeping me informed every step of the way, which ended with my family purchasing the home at the end. We are very blessed to have such a great team in our corner. Thank you.
Victor G. | Aug 2020
Amazing, staff all around. Easy to reach by phone, text, email. Evelyn was very informative. Gave me different options to choose from while going over the numbers. It was flawless!!
Charmaine Z. | Sep 2020
Everyone was really helpful especially Evelyn.
Hector T. | Oct 2020
Because they are very professional, kindly, always available to hear and explain, super fast and with a super high customer service.
John G. | Nov 2020
Evelyn, gave honest and quick responses . She was really responsible and went through everything details by details with us. She was really professional and caring.
Nestor C. | Jan 2021
Guaranteed Rate helped out a lot.
Eduardo S. | Jul 2020
We had an amazing mortgage team that broke things down in detail and worked hard to get us the home of our dreams.
Joshua M. - West Covina, CA | May 2022
Very responsive, pleasant and transparent
Andrea S. - Killeen, TX | Mar 2023
Great customer service. Very helpful and answered all questions anytime of the day.
Jaime B. | Jul 2020
They were very helpful and always communicate well. They just felt like family
Andrew H. - Dallas, TX | May 2022
Our team went above and beyond to make sure we got our home. I wouldn’t recommend anyone else.
Nicholas B. - Killeen, TX | Sep 2022
I think they worked with in making sure i had all documents submitted
Torrance H. - Killeen, TX | Mar 2023
Respectful environment! Diligent and professionalism at its best to make our dream come true
Gwendoline B. - Killeen, TX | Aug 2023
Evelyn was always willing to help and answer all questions. She made this process very easy for my family and I.
Tania B. | Jul 2020
The communication between everyone who was involved in this transaction was transparent and every question that was asked by me was answered immediately even when it was after hours.
Patricia G. - Dallas, TX | May 2022
Evelyn and her staff went above and beyond to ensure my closing process went smoothly and I was comfortable with the home I was purchasing.
Ami F. - Patterson, CA | Aug 2022
Because everyone had my back and tried their hardest to get me to where I’m at now
Schirrod R. - Killeen, TX | Sep 2022
I gave this rating to Guaranteed rate because, they were alert and consistent with our home buying experience. Their services were vital for us to close on our house, and it was comforting that they informed us moment by moment on the information needed by us, as well as where we were with our home closing. I really appreciate the work they all put into our home closing.
Len N. - Copperas Cove, TX | Oct 2022
Their process was streamlined. The staff are efficient, well trained and beyond professional.
William S. - Rowlett, TX | Nov 2022
Por el servicio y la ayuda profesional que siempre brindaron.
Cynthia A. - Euless, TX | Dec 2022
Evelyn Morgan was amazing and very helpful with me through out this experience. I would recommend her to any one looking for a loan.
Jonathan S. - Sugar Land, TX | Jan 2023
They were extremely awesome and very helpful every step of the way. They were determined to make sure my loan got approved by any means and didn’t stop until I was clear to close.
Marshala B. - Euless, TX | Mar 2023
They were very professional and also informed me about each process also the response was quick and answered all my questions.
Jessica L. - Dallas, TX | May 2023
Amazing service with every step
Sergio V. - Austin, TX | Jul 2023
Great team all around. Very professional and patient with us throughout the process. Thank you Evelyn Morgan and team!!!
Lamarcus K. - Grand Prairie, TX | Aug 2023
Evelyn and her team made everyone smooth and easy for a first time homebuyer. All of our questions were answered in a timely manner, and Evelyn went over and beyond what we even expected from a lender. We love her!
Anthony E. - Dallas, TX | Oct 2023