What people are saying... What people are saying... Back to profile
Best experience with a lender so far.
Justin C. | Jan 2020
Always available and great customer service
Aleksandr P. | Jan 2020
Federico and his team are awesome!
Edward L. | Jan 2020
Andy Jorgenson is extremely competent, knowledgeable and thoughtful. Andy and his team work to get the loan to the finish line and they are all extremely professional and patient in the process.
Dianna M. | Dec 2019
I gave Guaranteed Rate a 10 rating because of the level of communication i recieved. It was such a breeze to walk through the whole home loan process.
Alan G. | Oct 2019
We received support throughout the entire process and everything was streamlined from beginning to end. The online system of having a to-do made it really easy to upload necessary documents and keep track of what was needed. Federico Montoya and his team also took the time to guide us through the entire process and explain things in detail when needed. We are extremely satisfied we went with Guarantees Rate and even more satisfied with the outcome.
Enrique A. | Oct 2019
GR was the third bank I contacted for a property I was under contract, their guidance and expert handling during the entire process was key for me to be able to close on time.
Karlston N. | Oct 2019
I enjoyed working with Federico and I believe I got a good deal on my refinance.
Michael S. | Sep 2019
Very responsive, great to work with and very easy and smooth transaction.
Jessica S. | Sep 2019
Easy to communicate directly with the mortgage broker, low rates, and convenient online document submission.
Ilya Z. | Sep 2019
Great customer service, low closing fee and quick closing.
Nancy C. | Sep 2019
Federico went above and beyond to make sure I could get the highest purchase price available. He even took my phone calls and text messages late nights and weekends. I wouldn't be in my current home without his expertise and guidance. He was there the entire way through and even sat at the closing table with me. I am extremely satisfied and will refer him to EVERYONE!
Danelle B. | July 2019
Easiest process I have ever been through. Federico was smart, quick, and very helpful. I will recommend to friends, family, and clients!
Michael B. | July 2019
Federico gave me the feeling of honesty and transparency throughout the process. He was responsive at all hours of the day including weekends, and took the anxiety out of the process. He was extremely informative and went out of his way to help me understand all that was going on.
Robert W. | May 2019
Fed and his team were amazing. I'll highly recommend them to anyone and everyone!
Steven J. | May 2019
Federico is amazing! He stood by even when we chose another lender and ended up guiding us back to you all by educating and working with us on the loan differences. The other lender left out a lot and scared us. This process was much easier and Federico gave us the confidence to feel good about our loan. We are enjoying our new beautiful home! Thank you.
Jesse F. | March 2019
Quick response, team works well together. Easy to navigate online forms documentation.
Irma V. | January 2019
Federico is very professional and a great person to work with. He went out of his way to make things work smoothly.
Donette J. | January 2019
Loved working with Federico. The rates are better than anywhere else.
Dmitry G. | December 2018
Federico Montoya and Sandra Segal were great to work with. They made the process smooth and efficient for me.
Kyle W. | November 2018
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