What people are saying... What people are saying... Back to profile
When all refinance door we’re closed. Only Guaranteed Rates did it beyond expectations. Got rate way below my expectations and process went so smoothly.
Pramit A. - Aliso Viejo, CA | Aug 2021
Our refi team made the process easy and quick.
Carrie R. - Costa Mesa, CA | Aug 2021
They are absolutely amazing. From day one and through they did everything they could to assist us in the process. I would trust recommending them to anybody that's my friend or family member. We absolutely love their service.
Suzanna B. - Santa Ana, CA | Aug 2021
Frank Blakely and Team are awesome.
Allison C. - Mission Viejo, CA | Aug 2021
Always a great experience They always explain everything to me when I don’t understand things Loan went fast and smooth as usual Used them before
Annica C. - Aliso Viejo, CA | Aug 2021
Frank B and his people made the process smooth and always kept us in the loop.
Zachary L. - Santa Ana, CA | Jul 2021
Excellent Service and Assistance during the process
Carlo Alberto V. - Irvine, CA | Jul 2021
Great service by both Frank and Summer.
Thanh N. - Huntington Beach, CA | Jul 2021
Frank and Summer were exceptional, professional and diligent.
Mateusz S. - Mission Viejo, CA | Jul 2021
fast, professional service.
Phillip F. - Montclair, CA | Jun 2021
Friendliness, Ease of process and expertise
Joseph D. - Fountain Valley, CA | Jun 2021
They communicate effectively and always get the job done.
Sean A. - Ladera Ranch, CA | Jun 2021
Frank, Summer and everyone involved helping me made my whole process so easy and very informative. They made me feel like a friend. Also very everyone was very convenient with how diverse we communicated whether it be call, text or email.
Abry A. - Laguna Hills, CA | Jun 2021
They work really hard to complete my refinancing fast without issues. Shout out to Summer and Frank!
Ariel F. - Whittier, CA | Jun 2021
Ease of completing the transaction, speed of the process.
Robert M. - Lake Elsinore, CA | Jun 2021
They were amazing to work with and always available.
Jeff B. - Irvine, CA | Jun 2021
Prompt service and great rates.
Karl E. - Mission Viejo, CA | May 2021
They were great to work with throughout the entire home buying process. I feel like they went out of their way to make the experience great for us
Brian Y. - Rancho Santa Margarita, CA | May 2021
They did an amazing job. Anyone that can make my life easier deserves a great rating.
Annie R. - Santa Ana, CA | May 2021
Frank and crew are Very easy to work with. Always accessible and schedule driven. Had a great time with them on my jumbo loan.
Reza T. - Aliso Viejo, CA | May 2021
They are efficient and friendly!
Deanne R. - Cypress, CA | May 2021
Customer service was exceptional. Fast response times and all questions were answered and straight forward. All representatives were knowledgeable and performed with integrity.
Nathan M. - Chino Hills, CA | May 2021
I have had previous experience with Frank and the service has always been incredible
Krupa M. - Irvine, CA | Apr 2021
Very responsive, good experience.
Adam B. - Irvine, CA | Apr 2021
Fast and super friendly; love this team.
Sabrina M. - San Juan Capistrano, CA | Apr 2021
Excellent customer focus and quick response to every question.
Kelli E. - Westminster, CA | Apr 2021
The whole team was very knowledgeable and responsive. I knew I could trust everyone at Guaranteed Rate.
Jacob R. - Santa Ana, CA | Apr 2021
Frank, Summer and Anna were amazing to work with! Professional and quick with responses and information.
Jared C. | Mar 2021
Our daughter recommended them.
Jeffrey R. - Dana Point, CA | Apr 2021
Phenomenal service by Frank Blakeley and his team. In the crunch they handled all the minute details in our complex transaction with confidence and efficiency. Frank was on top of the each and every transaction assisting in any aspect he could. I'm certain he went above-and-beyond his responsibilities to ensure a successful processing and funding.
Tracey E. - Costa Mesa, CA | Apr 2021
Everybody was very helpful
Yolanda R. | Mar 2021
It was the most seamless experience I have had. Easy to complete and staff was amazing!
Laurie D. | Mar 2021
Everyone we dealt with was professional & efficient. We were informed every step of the way.
Richard S. | Mar 2021
Excellent customer service and ease of process
Traci P. | Mar 2021
Good rates and fantastic customer service.
Ronald H. | Mar 2021
Excellent service, transparent, great rate and efficient, timely close.
Jessica R. | Mar 2021
Everything was smooth sailing and the team was very helpful from start to finish
Brandon S. | Mar 2021
Service was great. Process was quick and easy. Frank and Summer were super responsive and informative.
Tamiko T. | Mar 2021
We are first time home buyers, and everyone at Guaranteed Rate was so helpful & made sure that we understood every aspect of this process. We feel so lucky to have been able to work with GR!
Alyssia B. | Feb 2021
I''ve known Frank and his staff for a few years now and they are always vert helpful and knowledgeable.
Renato F. | Feb 2021
Frank and his team were great and very responsive. They guided us through the whole process and made it very smooth and easy.
Evan R. | Feb 2021
Frank and his team were easy to work with and set us up for a smooth process throughout loan closing. Easy to reach and very informative.
Alfonso F. | Feb 2021
Frank and his team are the best. Professional, extremely knowledgeable and amazing customer service. Summer Schwarz is awesome at everything.
Tony E. | Feb 2021
I appreciate and enjoy Frank and his team. I know he always has my best interest at heart.
Allison C. | Jan 2021
Everyone was very quick and helpful with any question I had.
Christan C. | Feb 2021
Frank made working with his team easy.
Donna L. | Nov 2020
Excellent customer service and response
Debbie A. | Jan 2021
Great people that truly care and are always available to help and support
David R. | Jan 2021
Frank and Summer provided excellent service from start to end. There was constant contact and they made the loan process simple and easy.
Elizabeth M. | Oct 2020
Frank Blakely and his team were pleasant and always available. They were creative and part of the team.
Patricia C. | Nov 2020
They really did a Great job of getting my loan funded quickly. Because of there hard work, I did not have to pay a late fee on my existing mortgage.
Kevin W. | Jan 2021
They make sure you get the best deal possible and are very helpful throughout the process.
Dmitry R. | Aug 2020
They are one time, answered the phone or got back to me quickly. Kept me informed in every step of the process. Stayed on top of everything and kept the application to the approval ahead of the schedule even though times are hard with the COVID requirements.
Mark L. | Sep 2020
Communication was excellent throughout the process
Susan D. | Oct 2020
Frank and his team were so cooperative and made my purchase process very smooth. Very nice people to work with.
Vijaykumar N. | Nov 2020
They are the BEST! Easiest experience
Brian R. | Dec 2020
I''ve done 5 home loans with Frank Blakeley. He''s always been helpful and professional and just a really nice guy!
Alexander R. | Jan 2021
We love Frank and his team.
sumarlei m. | Aug 2020
They were fast, easy, and digital.
Kasey G. | Sep 2020
Frank Blakely and his team were amazing to work with. They were efficient, helpful and responsive.
Ann M. | Oct 2020
Summer Schwarz was a very helpful, kind and patient facilitator. She did so much for us. I'm so grateful.
Alyson S. | Nov 2020
Been working with Frank since we got our house and he's always been very up front with all the things we need and what will not work.
Rommel C. | Dec 2020
Honest feedback and timely communication.
David R. | Jan 2021
follow through was prompt, information clear
James M. | Aug 2020
The team was thorough, responsive and had great service.
Miranda C. | Sep 2020
Very proactive, pleasure to do business with.
Louis S. | Oct 2020
You did an awesome job, thank you
Alice R. | Nov 2020
Easy to follow document collection and great email response time
Mark F. | Dec 2020
Frank and Summer were both super knowledgeable, always available to answer questions, and expedient and getting my loan processed.
Shannon C. | Jan 2021
Very helpful and informative. Everything handled great with email updates and able to scan all documents.
Jose V. | Jul 2020
Frank and his Team were helpful and helped us with a better loan term and interest rate.
Suresh R. | Jul 2020
Professional, courteous, and responsive to my inquiries.
Perry A. | Jul 2020
Frank Blakeley and his team were super professional and easy to work with.
Chenyin G. | Jul 2020
Frank was great. Super responsive and willing to answer all our questions and set us up with a really good loan.
Matthew M. | Jul 2020
Overall a great and pleasant experience
Marten H. | Jul 2020
Frank and his team are top notch.
Lex A. | Jul 2020
They were super easy and wonderful to work with!
Kelly H. | Jul 2020
Frank Blakely’s ability to help us feel confident that the loan was always in hood hands.
Ryan R. | Jun 2020
Frank and his team were great to work with
James A. | May 2020
The entire team was polite, courteous, helpful, and knowledgeable regarding all of our questions. They also always responded very quickly to any questions that we had.
Christopher K. | May 2020
Have known Frank for years and he always takes good care of us. The pro activeness of the team helps put our minds at ease.
Donavan T. | May 2020
Overall, I felt like everyone involved was trying to help us.
Jack R. | May 2020
Frank, Anna, and Tara were all over it. Great customer engagement and communication all through this pandemic.
Derek D. | May 2020
Frank and his team always come through and they do a great job walking us through the process. This is our 3rd loan using Frank!
Ryan S. | Apr 2020
Very attentive and quick responses any time we had questions.
Robert M. | Apr 2020
Frank and Team was awesome very helpful and easy transaction in a really crazy time for the world
David R. | Apr 2020
Great communication, quick and very helpful
Mackenzie P. | Apr 2020
The experience was fast, easy, and friendly.
Sabrina M. | Apr 2020
Frank Blakeley and his team are amazing!
Bryan L. | Mar 2020
Based on my positive experience with Frank Blakely
Alexander K. | Mar 2020
Everyone is totally committed to Customer satisfaction. That is something that has been lost as of lately from other institutions.
Alban P. | Mar 2020
Good overall experience, but way to many docs needed, which isn’t GR’s fault.
Theodore S. | Mar 2020
Fast, efficient, streamlined, good customer service, responsive
Kathleen S. | Feb 2020