Who is your typical customer and what questions do they typically have?
There is really no “typical” customer. Over my 16 year career I have had the privilege and honor of helping all types of clients from first time home buyers, military home buyers, seasoned buyers who have bought many previous properties and investors. Some of the more typical questions I am asked are; how quick can we close? what paperwork will be needed? and what do I need to do to qualify for a mortgage?
What specific steps do you use to help your customers find the best home loan for them?
The first step is to get to know my client by asking qualifying questions. With the many loan programs offered by Guaranteed Rate, an experienced loan officer will know what qualifying questions to ask. Each client is different and has specific needs. Knowing my client will help me fit them into the right loan program for them.
What are the top 3 misconceptions people have about the home loan process?
The client needs perfect credit to get a loan.
The mortgage loan process takes too long.
The client needs to put down a lot of money.
By choosing Guaranteed Rate people will be shown that these are only misconceptions.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
There are so many sites out on the internet that a client could search for to gain some knowledge on the mortgage process. I would tell any client to be careful however. The best resource is to listen to the professional which would be me at Guaranteed Rate.
What provides you with the most satisfaction in your job as a Loan Officer?
I get the most satisfaction to going to the closing with the client and seeing that smile from them when all the hard work paid off and they get the keys to that beautiful new home.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I love playing golf, fishing, and hanging out with my family and friends.
Tell us something that makes you unique or something wacky, yet interesting about you?
If you ask my wife she would tell you that I am always washing clothes. I hate seeing dirty clothes in the hamper. I love working in my yard and hanging out with family and friends.