What people are saying... What people are saying... Back to profile
Took longer than I expected to complete.
Marty J. - Houston, TX | May 2021
Gabi and the team were professional and courteous. Gabi is an EXCEPTIONAL representative of your company and guided my decision with my best interest in mind. A true educator as well.
Gillian L. - Eugene, OR | May 2021
The process was quite smooth
Gayle K. - Denver, CO | May 2021
Because of the great customer service that we received.
Anthony K. - Carrollton, TX | May 2021
Guaranteed Rate and Gabi's team were very professional and made the entire mortgage process easy for me as they did all the heavy lifting. Gabi's availability and personal touch to my application made the experience even smoother in my mind!
Fox C. - Fort Wayne, IN | May 2021
Delivered on time and Gabi was great to work with
Siddharth S. - Chicago, IL | Apr 2021
Gabi has strong responsibility for my project and her response was always very quick and accurate. Also, other guys from her team were awesome. They provided me the right direction, so there were no stress to work with them. I can recommend my other Japanese friends to use GR even if they don''t speak in English fluently. Your team is very patient to work with non-English speaker like me. Thank you.
Yoshihiro Y. | Mar 2021
Because of the great customer service that my wife and I received.
Patrick E. - San Antonio, TX | Apr 2021
The Customer service provided by the team, especially Ms. Gabi Bafidis made the refinancing transition seamless.
Yvonne V. | Mar 2021
Everything moved so quickly and smoothly. Gabi was so helpful and was available for any questions I had.
Christine M. - Midland, TX | Apr 2021
Because of the exceptional customer service I received.
Brett N. - Fort Wayne, IN | Apr 2021
Excellent service and low interest rate
James H. | Mar 2021
Gabi Bafidis and her team were great, they were all very helpful, communication was excellent.
Rosa A. - El Paso, TX | Apr 2021
Every team member was very professional and made it easy to navigate all that was required.
James S. | Mar 2021
I think the GR Team provided excellent customer service, they were 100% responsive to my questions/ concerns and kept the refinance process (what was in their control) moving forward. The only part that was disappointing was the length of time it took to get the appraisal of the property which ended costing me a lot of money.
Lissette N. - Pflugerville, TX | Apr 2021
The great customer service provided by Gabi!
Jason L. | Mar 2021
Easy online process and all team members were professional.
Kenneth O. | Mar 2021
Competitive rate, and we closed quickly. GR made it easy to refinance our mortgage at a great rate.
Joy L. | Mar 2021
Fantastic support throughout the process.
Karen B. | Mar 2021
The process was fast, painless, and satisfying. We had only one hiccup along the way and it was resolved right away. I was refinanced and funded quicker than I expected.
Ashley K. | Feb 2021
Helpful, complete follow thru
Robert R. | Feb 2021
Great rates and the process is easy with excellent communication.
Jeffrey P. | Feb 2021
Very friendly and with a painless process.
Douglas H. | Dec 2020
Gaby was very responsive and help streamline a process that is fairly complex.
Herve D. | Feb 2021
The process was effortless and the staff were very courteous and professional.
Jennifer G. | Dec 2020
Got the job done in a fairly timely manner and at the rate that I wanted.
Skip R. | Dec 2020
Extremely easy, efficient process
ERIN Z. | Sep 2020
Gabi Bafidis was very patient and took care of everything from beginning to end. I searched for a loan company and her customer service was by far the best.
Edward H. | Dec 2020
They did a great job, worked quick and were easy to work with.
Kenneth C. | Jan 2021
Communication with Gabi Bafidis was excellent. Everything was processed in a timely manner.
Iris A. | Sep 2020
The rate was good and the loan officer was helpful.
Masashi O. | Oct 2020
I could contact and talk to person at anytime and ask questions that helped me know where I was in the process
Terrence M. | Nov 2020
Guaranteed Rate did an excellent job
David S. | Dec 2020
Fantastic service from your team. I worked mostly with Gabi, Feras, & Patrick who all did an amazing job! They were knowledgeable, professional and accurate! I also loved the online application process and secure portal.
Wendy K. | Jan 2021