Who is your typical customer and what questions do they typically have?
I work for experienced Investors and First Time Buyers - and everyone in between. My goal is to educate and communicate so that the Client can make informed and intelligent decisions to meet their objectives, goals and dreams. In my experience a well informed Client can make good decisions - given all the relevant information.
What specific steps do you use to help your customers find the best home loan for them?
Our suite of products are best tailored to meet a specific Clients needs - be it; new construction, and existing home purchase (or) refinance products. Whether it's a first purchase (at any age) or the dream house that you'd like to remain in - we can tailor a loan a loan product to meet the Client's specific needs.
What are the top 3 misconceptions people have about the home loan process?
1 - It is long and drawn out (only if you take your time!)
2 - Mortgage Professionals are only out to collect fees and commissions (Only it the work is earned)
3- Only people with high incomes and high FICO scores can qualify - (NOT the case - with a little effort and some diligence – someone could qualify and meet their goals and dreams of home ownership.)
What provides you with the most satisfaction in your job as a Loan Officer?
I truly enjoy the deeply honest communication I have the privilege to share. Many times Clients become trusted friends - and that trust is a two way street. Being present when a Client/Family receives the keys to their new home (or) the proceeds from the sale or refinance benefits is a true joy (and the gift of this chosen career). For MOST people a home is one of their largest purchase transaction. Being at the wheel and assisting Clients to navigate the process is truly a blessing. Most people appreciate that - and the highest compliment is a warm referral from a Client - it shows me that the trust is a two way street - and was justifiably EARNED.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I write music professionally - have published works and musical pieces in movie soundtracks currently. I also sing and play keyboards - and you could ask about that and see it online and in the movie theater! The absolute loves of my life are "The Babe Bostons" my furry children who keep me company (and working!) "Must Love Dogs" - and animals of many species!! Serious animal rights activist - "Adopt don't shop"
Tell us something that makes you unique or something wacky, yet interesting about you?
I very much enjoy my pool and spa - whenever possible I try to have breakfast in the water (spa). This is a function of living in North America's hottest, driest desert. *** I always thought I would live oceanside - so we adapt!***