What people are saying... What people are saying... Back to profile
Professional, diligent communication, follow through.
Paulette T. - Piedmont, CA | Aug 2021
Gary Umholtz did a great job of securing a loan in difficult circumstances.
Gary B. - Mill Valley, CA | Oct 2021
Gary and team are fantastic to work with!
Stacey P. - Santa Rosa, CA | Aug 2021
Gary Umholz and his team are great to work with. Flexible, knowledgeable and responsive.
Julie K. - Sonoma, CA | Aug 2021
YOUR STAFF WAS GREAT AND Gary and Maria were terric.
Robert F. - El Dorado Hills, CA | Aug 2021
Gary was great to work with
Elena G. - San Francisco, CA | Jun 2021
Maria & Gary were great to work with
Thomas M. - Sonoma, CA | Jun 2021
Good service and good rate!
Michael N. - La Quinta, CA | Jun 2021
Great personnel, easy to work with! Always had an immediate answer to any question,
Laurie N. - Sonoma, CA | May 2021
They made our dream happened.
Jesus R. - Sonoma, CA | May 2021
The team was absolutely fantastic staying on top of every matter during the entire process. They kept the communication channel open always and apprised me of every development in the process. They were very axtion-oriented and resolved matters as soon as they came up. I'd work with them again
Pramod S. - Glen Ellen, CA | May 2021
They walked us through everything, and explained every document we were signing.
Jennifer W. - Napa, CA | May 2021
Good communication and good customer service
Terry H. - Sonoma, CA | Apr 2021
Service and ease of application
Joseph C. - San Francisco, CA | Apr 2021
Gary provided excellent, personalized service during the entire process and I now have a more manageable payment with a much better interest rate.
Cynthia F. | Mar 2021
Everything from start to finish was smooth
Lawrence K. | Mar 2021
Excellent service provided by very experienced managers.
Matthew C. | Mar 2021
Great service, follow through and rates.
Scott C. | Mar 2021
Gary Umholtz and his team are great.
Christopher M. | Mar 2021
They make the process extremely efficient and easy for the borrower. Organized, had lots of my previous info on file, respond quickly, lock in a great rate and close things quickly and smoothly. This was our second refi with GR (after our initial mortgage with them as well), and each time the process got even better! The team is professional, communicative and a pleasure to work with! Thank you to Gary and his team, who I will highly recommend to others!
Dominic H. | Feb 2021
The whole team was very helpful. We were constantly needing new pre-approval letters for 4-5 home we attempted to purchase, each time we asked for one from Gary we had it within the hour.
Nicholas J. | Feb 2021
Excellent customer service!
Debra B. | Aug 2020
Great service, well organized
William G. | Sep 2020
The staff worked diligently to complete this refinance for us.
Joel D. | Oct 2020
Very professional, process well-documented in advance, clear checkpoints, good personal follow-up.
Robert E. | Dec 2020
Followed through on all questions.
Stephen C. | Jan 2021
1. Prompt timely and personal service. Above and beyond what is expected. 2. Excellent loan rate and loan product 3. Clear and accurate communication via email and texts
Michael L. | Feb 2021
Very accommodating and I was told right up front exactly what I needed to provide. It was complete Andy I didn’t have to keep providing more.
Maureen S. | Aug 2020
Gary was wonderful, Sonoma, CA office
Bobbe K. | Sep 2020
Lower interest rate was obtained,
Patricia M. | Oct 2020
Have used Guaranteed Rate in past with excellent results.
Dennis G. | Dec 2020
Amazing customer experience.
Julianne G. | Jan 2021
Professional at all levels.
Ronald S. | Aug 2020
Great service. Helpful, friendly, went the extra mile. Smooth transaction.
Steven P. | Sep 2020
Friendly, Easy to Work with. Very Professional
Mark C. | Oct 2020
Very professional and diligent from beginning to end
Gabriel D. | Nov 2020
Excellent service and quick turnaround
Randy S. | Dec 2020
They gave me the best service. They answered all my questions quickly. The loan closing went smoothly.
Maria B. | Jan 2021
Excellent customer service and support.
Niki G. | Jul 2020
Great experience. Everyone was so helpful.
Janet B. | Jul 2020
Previously I've worked with Gary and felt I could trust him and his team.
Ruth Carole R. | Jul 2020
Business relationship with Gary Umholtz
William S. | Jul 2020
Everyone was very helpful and quick in responding to questions
Deborah C. | Jun 2020
Good rate. Fast communications.
Mark P. | Jun 2020
Gary Umholtz and Maria Morefield are amazing. They are incredibly knowledgeable, helpful, and professional. We got a great rate on our refinance. Very happy.
Alexander P. | Jun 2020
Knowing Gary from the past and how well the process was handled.
Brett M. | Jun 2020
Ease of process and great staff.
Joel G. | May 2020
They are clear with what they are providing, friendly, very responsive.
Salvador D. | May 2020
Ease of use, customer service, product satisfaction
Douglas K. | May 2020
They got the loan process started very quickly.
Alice M. | Mar 2020
Was quite efficient and working with Maria Morefeld was great.
Carl M. | Mar 2020
Gary and his whole team are very easy to work with and make the whole process much easier than anticipated. We are indebted to Gary for suggesting a refi so soon after we bought our home and are grateful to have lowered our monthly payment by a significant amount now. We will definitely continue to recommend Gary and Guaranteed Rate to others!
Dominic H. | Aug 2019
Gary Umholtz is great to work with. As REALTORS, my wife and I recommend Gary to all clients needing financing. We will continue to work with Gary whenever we can. He’s simply the best we’ve ever worked with.
Vincent B. | December 2018
Gary and his team were phenomenal. He came highly recommended from a good friend and exceeded my even lofty expectations. The online portal for secure document sharing was very helpful, and Gary and his team were great at keeping us appraised as first-time home-buyers about each step of the process. Gary's responsiveness and ability to quickly get pre-approval and loan funding were instrumental in us securing a great deal on the house with an accelerated closing timeline. We are indebted to Gary and his team and would highly recommend Guaranteed Rate to others. Thank you for getting us our loan!
Dominic H. | December 2018
Not only did we have a great experience with Gary Umholtz, Jessica Reintenback, Mariana Medina and others, but our closing attorney's coordinator also said that it was one of the best teams she had worked with in 25 years! Breath of fresh air all around.
Ross E. - October | 2018
Rhea, Gary and the rest of the Guaranteed Rate team were very helpful and professional from the beginning through loan funding. What I liked most is they responded to all my questions very quickly. And, once I submitted all the necessary documents, the loan processing/approval occurred within a week. I highly recommend these guys to anyone needing to buy or refinance their house.
Todd A. | August 2018