What people are saying... What people are saying... Back to profile
I gave this rating because agent Gerry Rojas was so kind throughout the whole process, he was very patient considering all my questions and concerns and also helped as much as he could. He made this difficult process much easier than it should have been and I appreciate that!
Karina P. - Pomona, CA | Apr 2022
Gerry, was outstanding went above and beyond to meet our needs.
Jesus R. - Quail Valley, CA | Mar 2022
Lance and team are highly attentive and responsive throughout the entire process. I felt prioritized and taken care of.
Tommy B. - Long Beach, CA | Feb 2022
Because Gerry Rojas Was extraordinary, he made him self always available, he was always looking for our best interest. Was patient and Always ver Professional and Is very Knowledgeable. He was able to answer all our questions.
Randy A. - San Bernardino, CA | Nov 2021
We closed loan ahead of schedule , systems were user friendly, and most of all our loan officer Gerry Rojas provided best service could imagine ! He went above and beyond what was expected of loan officer!
Vicente V. - Alhambra, CA | Oct 2021
Gerry was amazing! He walked my fiance and I through our first home buying experience and explained everything to us! Gerry was very easy to contact with any questions along the way and super supportive after our first escrow fell through. We will be recommending Gerry to anyone that we know that is looking to buy. We our so thankful for everything he did for us throughout the process!
Mark K. - Irvine, CA | Aug 2021
Gerry is always honest, professional, and punctual!
Francisco T. - Whittier, CA | Aug 2021
Gerry Rojas did an amazing job getting our loan all set. If he had not gotten us the preapproval letter as fast as he did we would not have gotten our dream home.
Daniel M. - Indio, CA | Jul 2021
Great customer service .. Gerry Rojas is very accomodating and also went the extra mile for me. He answers immediately all time.
Soledad L. - Murrieta, CA | Jul 2021
Great communication and amazing follow through. Also terrific customer service.
Andrew N. - Covina, CA | Jun 2021
True proffesonals, that partner up with you from start to finish
Julio G. - Murrieta, CA | Apr 2021
Because Gerry is the MAN!!!!
Adam F. - Oceanside, CA | Apr 2021
They made it very easy kept me up-to-date the whole time
Edward G. | Mar 2021
I really like how fast and smooth everything goes.
Shane S. | Jan 2021
Rates were good and service was helpful
Jeffrey D. | Jan 2021
Patient and understanding. Also very informative with questions were asked
Andres F. | Jul 2020
Gerry is very professional and knowledgeable.
Juan R. | Jul 2020
many options given to best fit my financial situation.
Daniel B. | Apr 2020
Gerry Rojas always provides excellent customer service.
Maria R. | Apr 2020
We financed our home with GR twice and both times they were good experiences. Even though our loans were tricky (first time buyers, VA loan, COVID-19 extenuating circumstances) it was a smooth process despite the multiple variables.
Shannon F. | Apr 2020
Gerry did an amazing job and went above and beyond to make our experience easy.
Alejandro D. | Jan 2020
Couldn't be more satisfied with my home loan process. The loan process was easy and my loan officer was a pleasure to work with. Great interest rate and a pleasure to work with Gerry.
Alejandro D | January 2019
Gerry and his team are absolutely wonderful. Someone was always available to answer questions. This process was made easy thanks to them. I recommend them highly.
Araceli P. | November 2018
I had the pleasure of having Gerry Rojas as my loan officer. As a first time home buyer I really appreciated the patience he had with us. This was all very new to us and he took the time to explain every little bit of detail. Not only was he patient, he was very knowledgeable, honest, and reliable. With his great sense of humor it was really easy to build a connection with him and I look forward to working with him again.
Juan R. | June 2018
Our lender was the epitome of exceptional customer service. Gerry was knowledgeable and explained each step of the process!
George T. Lakewood, CA | Nov. 2014
Everything worked out beautifully for me.
Alexa K. -- 11/13/2014
Gerry Rojas was very professional and patient. He took his time to explain in detail detail any issues I don't fully understand. He was very helpful and explained every step of the way. Thank you Harry for all your help!
Efigenia G. -- Highland, CA. 10/2/2014
The team was on top of everything and always kept me in the loop. I would use GR again.
Dayne B. -- 10/6/2014
Gerry Rojas was awesome!
Ralph S. -- Corona, CA 8/31/2014
Gerry's patience and soothing personality made us feel reassured and taken care of. He also anticipated issues and helped us prepare in advance to maximize timely funding. Gerry is awesome!
Vicente V. -- Alhambra, CA 6/27/2014
Gerry Rojas is amazing! He closed my loan in two weeks! This is the fourth loan he has done for us. We will continue to use him moving forward for our financing needs. We received final loan approval and were able to close the same day!
Stuart S. -- Valencia, CA 2/13/2014
"Gerry and his team worked with us to close in record time. Everyone we worked with was very professional and responsive. We had a situation where we couldn't afford to have anything go wrong and need to move quickly on the loan. Guaranteed Rate was professional and saw the priority in moving our loan fast. Everything was better than we could have asked for!"
Aaron T. -- Corona, CA -- 6/ 2013
“Gerry Rojas and Guaranteed Rate handled our refinance beautifully! No hassles, no hidden fees and no issues whatsoever. Everything took less than 2 months from start to finish. I'm saving hundreds of dollars a month and I wish I would have done it sooner! I can't thank you enough!”
Kristin M. -- Riverside, CA – 9/2013
“Gerry Rojas and Guaranteed Rate are the best. Their flexibility in dealing with different scenarios is outstanding. They have repeatedly closed loans that other institutions gave up on. Their rates are among the lowest. I am a Real Estate Broker and I highly recommend Gerry and Guaranteed Rate to my clients!”
Richard M., Realtor – Palm Springs, CA – 8/2013
Hey, check out this amazing review from Andre about Gerry! “Gerry Rojas did an amazing job with our loan. He was honest with us and everything went very smooth with our loan process. We closed early, too! Thank you, Gerry.”
Andre C. – Norco, CA – 6/2013
Gerry not only got us into a great program, he gave us good/sound financial advice! He kept us informed and educated us along the way. I would recommend him to my children!!
Floyd and Judy Lee - Rialto, California
Gerry Rojas is my go-to lender. He has handled all the tough issues and does so calmly, creatively and honestly. I trust Gerry to see a deal through to closing. He cares about relationships, cares about the client and cares about communication. Gerry has closed loans that others could not. He has a great team approach and I wholeheartedly recommend him.
Demi Tolbert, Broker - Desert Connections Realty
Follow through in a timely matter, quick responses, attention to detail, good communication
Grace O. - Tujunga, CA | Jun 2023
Life on a fixed income is difficult. Gerry helped us lower our payment to save our home. Thank you Gerry!
Ray and Cecilia Rodriguez - Tacoma, Washington
The loan officer Gerry Rojas was responsive and always accessible for any questions that I had.
Felipe S. - Chino Hills, CA | Jul 2022
Prompt responses and great customer service. Always available.
Grayson V. - Upland, CA | Aug 2022
They are great at keeping communities with the customer with up to date information.
Daniel G. - Los Angeles, CA | Jun 2023
Gerry Rojas made the process go easily and helped me along the way keeping me informed of what to expect next
Mark L. - Long Beach, CA | Oct 2023
Gerry Rojas was fantastic! He explained everything to us throughout the entire process.
Michelle D. - Indio, CA | Nov 2023