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Gladys Jimenez is a phenomenal Loan officer
Eugene W. - Morton Grove, IL | Mar 2022
Because of Gladys Jimenez, who is an absolute joy to work with. She is on top of everything, always available, and an incredibly kind and pleasant person.
Ryan K. - Chicago, IL | Feb 2022
I provided Guaranteed Rate with this rating because I had Gladys Jimenez as my loan officer! My spouse Megan and I literally could not have been taken care of better than we were by Gladys. She answered all of our questions in an easy to understand way, was patient with our questions and needs, was kind and thoughtful while working with us, was intelligent and incredible at her job, and made us feel confident throughout the entire process. Purchasing a home was something we were terrified to do, and because of Gladys, the process was smooth and way easier than we expected. We will recommend her to everyone we know who is looking to purchase a home. We could not be happier with our service from Gladys!
Cara U. - Chicago, IL | Jan 2022
Excellent history with Gladys
Emma C. - Fairview Heights, IL | Sep 2021
Professional, knowledgeable and great costumer service
Maria C. - Skokie, IL | Jul 2021
exceptional customer service
Lora Beth S. - Gainesville, VA | Jul 2021
I’ve worked with Guaranteed rate a couple times now: the process and, more importantly, the people are just so easy to work with.
Dorothy C. - Edgewater, MD | Jun 2021
It was such a joy working with Gladys Jimenez and the rest of the team. She made the process so efficient and painless!
Maria A. - Chicago, IL | Apr 2021
Gladys (our loan officer) was amazing! She talked us through everything and was there for all our questions.
Graham B. - Chicago, IL | Apr 2021
Our lender, Gladys Jimenez has been wonderful and extremely thorough throughout the refinancing process.
Kelley L. | Mar 2021
Super easy and great communication.
Courtney D. | Nov 2020
Gladys Jimenez is on it! No surprises or glitches; Well informed and kept in the loop with reminders!
Cynthia C. | Feb 2021
Gladys and the others involved were most helpful in preparing and closing the re-finance.
James H. | Nov 2020
Easy to work with, very thorough and helpful
Stuart K. | Aug 2020
The service was excellent and Gladys always took the time to explain everything.
Melissa S. | Oct 2020
I liked the simplicity of the process and, most of all, working with my loan officer.
Marius D. | Nov 2020
Gladys Jimenez was extremely helpful and walked us through everything each step of the way. She was also extremely responsive and always available if we had questions or concerns. She made it a very easy process for us.
Samantha C. | Dec 2020
Great service from Glady Jimenez.
Brent B. | Aug 2020
Gladys was unbelievably helpful in navigating the process, working through any potential barriers, extremely knowledgeable and beyond considerate in helping us navigate buying our first home. She made us feel like her only clients at a time of unprecedented business for lenders.
Abageal L. | Sep 2020
The process was super smooth and painless compared to my previous refinance. Gladys was able to answer all my questions promptly.
Evgenia L. | Oct 2020
Gladys was thourogh and concise. She was always prompt in responding to any questions we had.
George C. | Nov 2020
My loan officer, Gladys Jimenez, was fantastic!
Angelica L. | Dec 2020
Our loan officer, Gladys, was amazing. She was in touch with us regularly, making sure everything was going smoothly, all the way to the closing. And the process of getting the loan was quite easy.
Micky W. | Jan 2021
Gladys Jimenez was fast and efficient. We loved working with her! We were able to close just shy of 30 days.
Maria A. | Jun 2020
We had wonderful customer service through the entire process. Gladys was so lovely to work with, she was always available to answer our questions, and she kept the rest of the parties involved (realtors, lawyers, etc) on the same page and moving forward.
Julia W. | Jun 2020
Honestly, because of our VP of Mortgage lending, Gladys Jimenez. Gladys has been an absolutely pleasure to work with for both our initial home purchase as well as our refinance. Not only is Gladys an excellent professional and expert, but she is a caring, thoughtful and compassionate individual that my wife and I value and care for in return. She wants the best for our family and we want the best for her!
Vince D. | May 2020
Gladys Jiménez was awesome! Very attentive and quick response times.
Juan V. | May 2020
Fantastic customer service and follow up, easy to work with
Julie B. | May 2020
Second time I've worked with them and Gladys was amazing through the entire process!
Matthew B. | Apr 2020
Love Gladys and all she does ! She’s so patient and has all the knowledge!
MACIE R. | Jan 2020
My broker Gladys Jimenez is absolutely awesome. I trust her. She makes everything easy and always takes the time to explain the process and my options. She is incredibly patient and thorough. She is also very personable and genuine.
David G. | Nov 2019
My experience with Guaranteed Rate has been fantastic! This is my second loan with GR and the reason why I came back is because of Gladys Jimenez. She is an absolute rockstar, and made the process seamless. Her work ethic and fast responses were amazing. I will be recommending her to everyone in need of a loan.
Angela G. | Nov 2019
Great customer service from Gladys
Leoncio H. | Oct 2019
Gladys Jimenez was my loan officer. She was amazing. She was always there when I have a question. She made my first time home buying experience 100 times easier. I would definitely use Guaranteed Rate again in the future.
Jan D. | Aug 2019
the process is so easy. They take care of everything. This is twice I've worked with Gladys and have thoroughly enjoyed it. I have recommended her to my friends. She always leaves you feeling good about your choice to use Guaranteed Rate.
Jesse L. | Aug 2019
Gladys is amazing. She definitely went above and beyond on several occasions for me. I don’t think I would’ve got the home I did without her. Gladys Jimenez is a great asset to your company.
Colby T. | August 2019
Gladys Jimenez is the most thoughtful person I have ever had the pleasure to work with. She has helped other family members through their loan applications including my daughters first real estate purchase. Priceless. I would highly recommend her family and friends.
Stephen S. | August 2019
Gladys Jimenez was an absolute pleasure to work with. She made everything super easy to understand and held our hand throughout the whole process. She was on top of everything and was always available to answer my questions. I will be recommending Gladys to all my friends looking for a loan.
Mary M. | June 2019
Our loan officer, Gladys Jimenez, was outstanding. If I could, I would give a billion stars. As a former loan officer, I can honestly say she is a much better originator than I ever was on my best day. My wife and I are completely satisfied with the process as we completed the transaction on our second home to be used for vacations. We cannot wait to make new memories by the sea with our ever expanding family. I'm sure as I reflect on how blessed my wife and are to be able to purchase this dream home, I'll take a moment to remember that Gladys played an integral part in making our dreams a reality.
Allen T. | March 2019
Gladys Jimenez and her team are very professional and proficient. Excellent service and great communication. We closed on my new home in 14 days. Amazing!
Wilfredo R. | August 2018
Gladys Jimenez is one of our favorite people. She made this process so easy, was incredibly comforting and informative and, above all else, became a true friend.
Vince D. | July 2018
Gladys Jimenez is one of our favorite people. She made this process so easy, was incredibly comforting and informative and, above all else, became a true friend.
Vince D. | July 2018
Gladys Jimenez is one of our favorite people. She made this process so easy, was incredibly comforting and informative and, above all else, became a true friend.
Vince D. | July 2018
The staff at Guaranteed Rate is phenomenal. They are very professional, diligent and very pleasant to work with. I had a great relationship with Gladys Jimenez, I was able to close on my new home within 3 weeks. That is amazing all my friends and family were amazed on how speedy and easy this process was.. I have already started to recommend her to everyone I know.
Yesenia O. - May | 2018
Our agent Gladys Jimenez was fantastic to work with. She clearly explained each step in the process, she clearly knows the business and kept everyone else on track by providing updates throughout the entire process. She went above and beyond her duties and everyone enjoyed working with her. By everyone I am including the attorneys and realtors. This is my second time working with Gladys and I would use her again and recommend her to my friends.
Melissa S. | August 2017
Our LO Gladys Jimenez was absoultely amazing! She is the most genuine and professional loan officer I have ever met, we are so thankful for her diligence and for her hard work and helping us obtain a loan! Literally made our dream come true! I will definitley be referring her and Guaranteed Rate!!! I have no word to express how greatful we are to have met Gladys truely a wonderful experince the entire loan process was very well communicated and she always set expectations on any situation we encountered! Guaranteed Rate you have a Diamond amongst your team and thats Gladys Jimenez!!!! Love the Vargas Family!!!
Rene V. | 06/30/2017
Gladys Jiminez is outstanding and her conscientious approach to helping us made our life so much easier. We were out of state buyers but Gladys ensured open communication that made us feel very comfortable during the entire transaction. We would recommend her and Guaranteed Rate to all our friends and family. In all my years dealing with bank loan officers, I would rank Gladys at the very top.
Raghvendra S. - CHICAGO, IL | JAN 2017
My loan officer Gladys Jimenez was a great loan officer, she treated me with respect and her knowledge was outstanding. She made my buying experience a pleasant one .
Marta C. -CHICAGO,IL | SEP 2016
Gladys Jimenez is the best! It was so wonderful working with her.
Mirta W.– Chicago ,IL | JULY 2015
Gladys was amazing! She made sure we knew exactly what to expect from the process and made herself available whenever we needed her. We were anxious about the mortgage, but Gladys walked us through everything step by step to make sure we were comfortable. We never felt rushed or pressured -- she was incredibly patient. I could not speak more highly of her professionalism and congeniality.
Ryan K.– CHICAGO ,IL | June 2015
Gladys Jimenez is absolutely amazing. She guided us through every step and was extremely knowledgeable about the loan process. The 1st house that we had gotten to closing fell through in the final moments, instead of giving up on us Gladys stuck with us to our current home. A home that is more fantastic than the last. Extremely patient and kind, Gladys gives the vibe of an experienced friend than a distant loan officer. Anybody would be fortunate to have Gladys as their loan officer.
Shaun L. 5/6/2015
Gladys was always there when I needed to ask her a question. Always responded at a promptly time. She was readily available and the paper work submitted was easy!
George C. - SAN JACINTO, CA / March 2015
Gladys Jimenez was great! Super nice lady.
Gary T. – Barringtin, IL | Feb. 2015
Gladys Jimenez was amazing! Always on the ball, prompt, thorough and kept me well-informed through the entire process. A+ and I'd refer anyone I know to her in a heartbeat!
Martin L. -- Malta, IL. 9/12/2014
Gladys Jimenez was excellent! I can't say enough about her! She is kind and compassionate! It was truly a blessing working with her! She helped me through a difficult transition in my life, not only with my loan but as a person!
Katie P. -- Reed City, MI 6/30/2014
Gladys Jimenez was absolutely spectacular to work with. She did such a nice job communicating to all parties during the process. So much that at closing each lawyer and real estate agent commented on how she was the best mortgage broker they have ever worked with in their career. My wife and I trusted Gladys as if she were part of our family and I truly believe she treated us like we were part of hers. It was a wonderful experience. I will recommend Gladys to anyone looking for a mortgage.
Brian W.
Hey check out the amazing review from Jose about Gladys! “Gladys Jimenez is a joy to work with. She has an excellent process in place whereby she gathers the needed information up front so that she does not need to continuously bother her customer. We worked with her for the original purchase of our home and she was very helpful during the lengthy time it took us to find the right home. That is why when the rates were so exceptional and she contacted us, we did not hesitate to work with her once again!”
Jose F. -- Palatine, IL -- 03/2013
Hey check out this inspiring message from Neil about Gladys! Our deal was challenging, but Gladys Jimenez was consistent. Always going out of her way to get things done, getting all closing documents, even HOA's insurance policy when the seller's side was unresponsive to her requests. Her ability to bring all elements of together when others stood in our way was impressive. Gladys is the epitome of responsible lending and extremely thorough. She operates with a fiduciary bond to Guaranteed Rate. Never afraid to disclose the hard truth, leaving no stone unturned a balancing commended act!”
Neil E. -- Chicago, IL -- 12/2012
Everything went so well,Gladys Jaminez was extremely helpful and held my hand through the entire process. She called me as I was a former customer, and even though I thought I could not refinance, she assured me that she could help me... And she did. I cannot say enough what an amazing job she did, I will recommend her to friends and family.
Nanci E. - Barrington, IL 9/2012
It was the best experience! Everyone says getting your first mortgage is the hardest thing to do. It was not easy but Gladys made it easy and took great care of me!
Ryan B. - Bolingbrook, IL 7/2012
Phenomenal. I could not have asked for a better experience. Team Awesome, as I dubbed John Mooney and Gladys Jimenez, were extremely helpful and talked us through the entire process. I can't express enough how positive this experience was.
Kyle B. Chicago, IL 3/2012
Gladys was amazing at her job you can see her dedication and expertise and got use threw it all fast and easy. Great experience
Julio V. - Hainesville, IL | May 2022
Gladys was a dream to work with.
Erin W. - Chicago, IL | Sep 2022