How long have you been in the mortgage business and what inspired you to get into it?
I have been in the business 26 years. I have a masters in finance, but also love sales, so it seemed like a good fit.
Who is your typical customer and what questions do they typically have?
I work with a wide range of customers. First time home buyers to very high end clients with millions of net worth purchasing second homes and investment properties in Park City.
What specific steps do you use to help your customers find the best home loan for them?
I spend time interviewing them and asking what their motivation is for purchasing a property and their goals for the property.
How long have you been in the mortgage business? What awards have you won?
26 years. Presidents Club past 3 years since joining GR. Biggest Gainer award in my region in 2015. Top 1% of loan originators. Top 200 in production.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
The advantage of a fixed rate mortgage is the rate and payment can never change. With an adjustable mortgage, your interest rate and payment can increase. The disadvantage with a fixed rate mortgage is rates are typically higher than an adjustable rate mortgage, which means your payment is higher.
What advice would you give new or first time home buyers?
Make sure they are comfortable with the monthly payment. Owning a home is a big responsibility and you want to have enough income left over for unforeseen expenses.
Tell us about a mortgage product that consumers may not be aware of?
The USDA Rural Housing Loan. You can purchase a home with no money down and obtain a low, 30 year fixed rate. We have an 85% LTV jumbo loan with no mortgage insurance and a very attractive 30 year fixed rate.
How has the mortgage industry changed since you started, and what would you expect in the future?
Being in the business for 26 years, I have seen a tremendous amount of change. From 1990 until 2006, it got steadily easier for borrowers to obtain a loan. Many new products were introduced and underwriting guidelines became easier. Technology has had a huge impact on how mortgages are originated, processed and closed. Starting in 2007, the industry has steadily gotten more difficult for everyone involved in the process. This includes borrowers, lenders, title companies and appraisers. Government regulations have put a huge burden on the industry and have made it much harder for borrowers to obtain mortgages. The process is very difficult.
What part of the home loan process do customers find most difficult and how do you help them through it?
The most difficult part of the process is the amount of documentation we require from the borrower. I explain to them upfront there will be multiple requests for documentation throughout the process and the faster they provide the documents, the smoother the process will be.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I provide clients with my Welcome Home Booklet and push them to my website.
What can borrowers do to ensure a smooth mortgage underwriting process?
Provide all the requested documentation in a timely manner so we can submit a complete package to underwriting.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Spending time with my family skiing, playing golf, mountain biking and water skiing.