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The customer service was truly second to none. Amazing response time , on all questions and the level of knowledge exceeded past experiences with other lenders.
Lamont L. | Nov 2019
Greg and his team continued serving me, even after our loan was funded. This is why I've used Greg three times now, and will continue to do so in the future.
Andrew G. | Nov 2019
smoothest lending experience I've had in 4 home purchases
Devin W. | Oct 2019
Greg Thomas made the entire refi process simple and easy. He kept me informed of all steps in the process and always was looking out for my best interests. This is the 2nd time I have used him and both times he called me to let me know he got my rate lowered even more. Give this guy a raise!
Jeffrey B | August 2019
Easy to work with. Online paperwork was easy to do.
Kevin L. | July 2019
The experience I had with everyone on Greg’s team was amazing they all helped to much every step of the way with all my questions and concerns I was never left in the dark my questions where answers and taking care of ASAP thanks a lot guys you have a customer for life!!!
Travis C. | July 2019
They were great to work with! Always emailed back right away! Definitely recommend!
Vanessa O. | May 2019
I've dealt with Greg Thomas in many businesses over many years, he's honest, and works hard to provide the best service of anyone I've ever dealt with.
Richard V. | April 2019
The whole team was great would recommend them to anyone.
Randy B. | February 2019
Great group of people to work with. Very responsive and Guaranteed Rate made the process really easy. Buying a house is stressful, but they walked me through every step. Thanks again! Love my new house!
Heather G. | December 2018
Greg and his team were great! Very helpful and nice. As first time home buyers with no clue, they took the time to explain and answer questions
Donald R. | October 2018
I have already passed Guaranteed Rate's info on to family, friends, and realtors! Thanks for your team "PODS" effort to focus on my wife and me through this process! A+!!
Jim C. | November 2018
I have nothing but good things to say about my experience with Guaranteed Rate! Everyone I worked with made me feel comfortable, relaxed, and excited. The entire home buying process went extremely fast and easy. I am overjoyed. Thank you to everyone that helped make my experience great.
Lyndi S. | November 2018
Greg and his team went above and beyond throughout this whole experience! It was obvious from beginning to end that we were working with professionals who truly care about meeting and exceeding their customer's expectations.
Andrew G. | November 2018
Stefanie Hamrick is the reason I'd recommend GR to anyone. She could not have been more responsive and kind-hearted throughout such a stressful process. Even when my loan had moved on to the next steps and other people were handling things, I could always call Stefanie for answers, whether I'm supposed to or not at that point lol She was just super, and the whole home buying process is traumatic, so she really made it manageable! Excellent customer service!! Thank you
Bonny B. | October 2018
I cannot Express how grateful I am to Greg at Guaranteed Rate. I had applied for a VHA loan with another lender on July 18, 2018, and two months later they still were demanding paperwork from me and would not give me approval. I feared that I would lose the home I had chosen to purchase. I contacted Greg on the advice of my realtor on Sept 24, 2018, and he was a lifesaver. He was professional, positive, and assured me that he could take care of me. Four business days later and with a minimum of...
Kevin C. October 2018
Easiest home loan I’ve had no complaints at all.
Nicholas H., October 2018
I was helped and even my stupid questions were treated with the upmost respect!
Michael S. | October 2018
Greg is extremely knowledgeable of his industry, and made us feel comfortable in all steps of the process. I would definitely recommend Greg, and Guaranteed Rate in the future.
Joseph M. | September 2018
Everyone is very knowledgeable, helpful and kind. They made my experience very pleasant.
Valerie V. | September 2018
Great people to work with and they made the process very smooth. The ladies in the office were amazing! I was never contacted for the same piece of information more than once. Each person served their purpose and handled their part of the process, so I was never contacted multiple times by several different people! Very impressed with their process!
Adrian M. | August 2018
Greg Thomas knows how to get it done! From start to finish he made the process simple and easy! Will definitely use him again!
Jeffrey B. | July 2018
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