What people are saying... What people are saying... Back to profile
Guided me through every step, stayed in contact and answered all questions immediately!
Karyna C. - Palatine, IL | Mar 2022
Fantastic service with fast responsiveness.
Jacob K. - Chicago, IL | Mar 2022
Guy Petropoulos always did what it take to help me thru any issues. He is a great help!!!
Salvador H. - Round Lake, IL | Mar 2022
I was guided through the entire process and advised of the progress, every step of the way.
Earl D. - Raleigh, NC | Feb 2022
very efficient, detail oriented, great customer service
Anastasia A. - Vernon Hills, IL | Feb 2022
Guy and his team were amazing. I left from working with another lender wo did not communicate, did not follow up and did not manage time well. After being serviced by Guy and his team it was like a breath of fresh air. They communicated, they were detailed, they followed up and managed their time and my time well.
Jacinta B. - Mableton, GA | Jan 2022
Fast courteous and Guy Petropoulos and his crew were all extremely patient.
Richard L. - Schaumburg, IL | Dec 2021
Guy Petropoulos was amazing to work with.
Vincent S. - Yardley, PA | Dec 2021
They walked through the entire process.
Brenda M. - Wauconda, IL | Nov 2021
I get they went above and beyond with helping me thru the process
George S. - Elgin, IL | Oct 2021
Because of Guy Petropoulos.
Ancil D. - Evanston, IL | Sep 2021
Guy and his team were very helpful and were there for any questions or concerns
Juan S. - Streamwood, IL | Jun 2021
Excellent Service from l/0 Guy P.
Carl B. - Chicago, IL | Jun 2021
Easy explanations, good services
Junwon J. - Palatine, IL | Jun 2021
They were very helpful and always on top of everything
Aleida R. - Highland Park , IL | May 2021
I had a pleasant and professional experience.
Frances D. - Chicago, IL | Apr 2021
It was easy to work with Guaranteed Rate team through the loan process. They were transparent, approachable, and thorough through the process, which made such complicated process look very straight forward and easy.
Parin V. | Mar 2021
Guy Petropolus was a great communicator and explained the entire process.
Gina P. - Park Ridge, IL | Apr 2021
Our agent Guy Petropoulos, was outstanding and was an immense resource of help.
Donald N. | Mar 2021
The rate was very good. The portal made sharing documents a simple process. Good communication throughout the process. The entire process was timely and efficient.
Lisa L. | Mar 2021
Guy P was very open and honest with us. Very patient with us as well. Whole group was great with communication
Frank C. | Mar 2021
Guy Petropolous was so easy to work with. Being a first-time home buyer, I have a lot of questions and he never failed to respond promptly. He made sure that I understand the process and assisted me from start to closing. He was always my contact person and coordinated all my concerns to other staff members involved in the loan process. He made sure that all my documents are complete and ready in time for closing date. I would surely recommend Guy petropolous and Guaranteed rate.
Manila U. | Mar 2021
My experience with guaranteed rate was awesome and everyone on my team was great to work with.
Anthony A. | Aug 2020
Very patient and helpful! Always available for questions.
MATTHEW P. | Sep 2020
Easy process, great service and follow by Guy.
Edward N. | Feb 2021
Very professional and fast. Would work with them if I need in future
Alexia C. | Aug 2020
flexible, easy to talk to, clear process
Michael B. | Sep 2020
Everything was walked through well
Anthony R. | Sep 2020
Great communication and they got my loan approved very quickly with an amazing rate.
Brian Z. | Jul 2020
Excellent communication through the whole process.
Jose C. | Jul 2020
Guy Petropoulos was very helpful navigating us through the process. Our second time working with Guy.
David Z. | Jun 2020
Agent is very knowledgeable and attentive to our needs. Documents are electronic. Steps are very clear.
Toyan L. | May 2020
Great service friendly people
Daniel G. | Apr 2020
Guy did an outstanding job and provided me with excellent advice and expertise every step of the way. Could not have done any of this without him!
Anthony R. | Apr 2020
Great service and very prompt
Tatianna R. | Apr 2020
Guy Petropoulis is amazing to work with!
Suzette T. | Apr 2020
The overall experience working with everyone involved was good from start to finish.
Norbert M. | Sep 2019
My loan officer, Guy Petropolous, was outstanding. His professionalism, expertise, and responsiveness were excellent and because of him I will confidently refer anybody I know to use Guaranteed Rate.
Richard H. | Sept. 2019
Mr. Guy has explained the process to me and my wife with the upmost and honest professionalism. I will recommend him to every person I know who is in need of financing. Thanks.
Ruben T. | July 2019
Guaranteed Rate/my loan officer not only made my experience low stress process but also provided knowledge in the process to provide a positive direction in a timely manner to get my process completed.
Larry J. | May 2019
They worked quickly, kept me up to date and were polite.
Sandra C. - Mundelein, IL | May 2022
I received excellent advice and support from Guy Petropoulos and his team.
Shelly B. - Plainfield, IL | Jul 2022
Very positive experience from start to finish.
Matthew D. - Palatine, IL | Aug 2022
Excellence service from beginning to end.
Jennifer R. - Grayslake, IL | Sep 2022
due to the professionalism and honesty!
Anita A. - Waukegan, IL | Nov 2022