Who is your typical customer and what questions do they typically have?
Typical customer could be anyone. One call could be a new college grad the next could be a college professor and the one after could be a Lyft driver. Typical questions usually are regarding the terms of the loan and what the process entails to get rolling.
What specific steps do you use to help your customers find the best home loan for them?
I really try to get to know the person. Important things I like to know are their goals, situation, and the needs of their family.
What are the top 3 misconceptions people have about the home loan process?
Top 3 I would say are that it is hard, you must be rich to buy and loan officers don't want to work with your situation. I will tell you now none of that is true. Guaranteed rate will make the process easy. You do not need to be rich and most homeowners are your average middle class working American. We’ve all been there and missed a credit card payment or have fallen on difficult times. It’s always a good idea to reach out to a loan officer who is willing to look at your situation and explore every option available.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I would recommend using a resource like myself, I am always willing and happy to walk my clients through anything they have a question about. Guaranteed rate has given me a great team to help me help the client’s needs.
What provides you with the most satisfaction in your job as a Loan Officer?
It is a good feeling being able to help people out in one of the most important steps of their life. Being able to guide my clients through and be a part of such a huge step is satisfying.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I really enjoy spending time with my family and friends. I am the oldest of 7 siblings, so I have a big family whom I love spending time with. if you are wondering my youngest brother and I are 21 years apart.
Tell us something that makes you unique or something wacky, yet interesting about you?
I only need about 4 hours to get a good night of sleep.