This was the first time I have been involved in obtaining a mortgage with everything done by computer. Heath Ladona was awesome. He returned every phone message and text or email promptly and basically did a great job guiding me through the whole process. He even went as far as allowing me to send him documents and he took care of forwarding them to the appropriate people. There were no surprises, the closing went smoothly, and I would definitely use Guaranteed Rate again.
Kevin C. | January 2019
Heath Ladona was the best loan officer I could ask for. He was extremely knowledgeable with everything and was very quick to answer any question I had along the way. I would absolutely recommend Heath and Guaranteed Rate to anyone.
Nicholas K. | November 2018
Heath and his team made the whole process smooth and easy for us. He explained each step along the way and let us know exactly what to expect. He answered all of my questions and concerns in a timely manner. Would definitely use him again in the future and recommend him to others!
Elizabeth D. | October 2018
My loan officers name was Heath; he was the best! I was buying my first house and had tons of questions, and he didn’t hesitate to help me! He talked me through the whole process and made it easy for me to understand how the process worked!
Jacklyn O. | October 2018
Excellent customer service, quick response, Heath kept us informed throughout the entire process. Would highly recommend.
Paul A. | August 2018
Our loan officer, Heath Ladona was really excellent. He made himself available on very short notice on a Saturday night to help solidify the purchase of our house. The process was much easier as a result of his hard work.
Timothy C. - July | 2018
Not only would I use guaranteed rate again but I would work with Heath Ladona he was so awesome, it would not have been possible without him! He put in extra hours for us and through outside the box , also dealing with me is a challenge alone, I could not say enough good things about my loan officer; this man deserves a raise!
Morgan C. | July 2018
Very professional and great communication and everything was done in a timely fashion with no delays. Highly recommend.
John B. | July 2018
Heath was great to work with. From start to finish the process was simple and stress free. Thank you again and I would highly recommend Heath and Guaranteed Rate to friends and family.
Kathleen F. - May | 2018
Heath Ladona and Chrissy Cabot deserve all the credit for a completely smooth transaction. They should be considered model employees at GR.
Christopher T. | June 2018
Heath was extremely knowledgeable and helpful. The level of personal service he provided made a stressful time fo me much less stressful. He gave me confidence that the loan would get done timely and without issue. I will recommend Heath to anyone I know looking to purchase or refinance.
Heath was a huge part of our overall great experience with getting a mortgage. He helped from the beginning by walking us through our credit reports and explaining what was required to obtain a loan. He helped us step by step as we started working with a realtor, finding a home in our price range, going through the process of obtaining the loan once a house was found and going through all the paperwork to really understand every part of the loan. He has a lot of knowledge of the mortgage...
Heath and Tene we're extremely helpful, efficient, and got everything done in a timely matter. They a true asset to your company.
Was an honor working with guaranteed rate. We really enjoyed working with Heath Ladona. There were times I’d be on the phone with him on weekends, and sometimes even late at night. Only reason I’m giving Heath a “10” is because I can’t give him a “20”. I would also like to give another shout out to Tene Jones for all her support, thank you Tene. My wife and I are still in shock all of this happened and again would like to thank all of you for helping us make it possible. Guaranteed rate will...
Tom & Heather D.
It was a very smooth transaction and appreciate the speed and diligence in which the loan was handled.
Heath was awesome! He worked very hard and we had a pleasure working with him.
Awesome experience! Thank you for making it so easy!!
Very happy with Heath Ladona. Have been for years. Will do business with him any time. Thank you.
My loan officer Heath Ladona was awesome. He was there every step of the way through the loan process for me. He made sure there would be no problems with our loan and that we would close on time. I couldn't be happier with the service I received from him. He is an asset to Guaranteed Rate. And to top it all off I got a great interest rate on the loan. I'm totally satisfied with Guaranteed Rate, I made the right choice.
Heath Ladona was wonderful. This was my first time buying a home. He was very good at explaining each aspect of the whole buying process, and the time frame of when paperwork was needed by. He was always available by phone when I had a question and made what I automatically assumed would be a nightmare - since I heard such horror stories from friends about their experiences buying for the first time - into a process that was logical and as uncomplicated as possible. Many thanks to Heath and his...
Heath Ladona was absolutely wonderful and helpful. He made the house buying process really easy, everything went smooth.
Very happy with the experience and my loan officer Heath was awesome.
Great experience - love working with Heath Ladona, he always goes the extra mile and I've really appreciated it!
Jennifer T. -Barkhamsted,CT | SEP 2016
Heath Ladonna made the financing experience very seamless. I will be recommending him to friends or family that might be in the market for a home in the future.
My loan was handled very professionally with precision. Everyone at guaranteed rate made me feel at ease and very comfortable! I will definitely be referring anyone in the housing market that i know who is looking to purchase a home. It was clearly the smoothest process i have ever went through and i would like to thank Leslie Hahn who did a phenomenal job as well as Carissa Myers who was also amazing! Most of all i would like to extend a my sincerest gratitude to Heath Ladona for his...
During my mortgage application and approval, I worked with Heath Ladona, Robin Stegeman and Dorian Rodriguez. I cannot say enough about how thorough and professional they all were. They provided me with excellent direction for what I needed to submit and kept me regularly apprised of where I was in the process. I would recommend Guaranteed Rate to anyone in the market for a mortgage or refi.