TestimonialsCustomer testimonials Back to profile
Hong, Maria Jones, and Ryan are the persons I worked with for my loan and I have very good experience. Really appreciated their help and enjoy working with them.
Jian-Min Z. | April 2019
In general, is a good experience. Miss Hong doing a good job. Very hardworking loan officer. Thanks to all for helping me to go through all.
Sandra C. | March 2019
Hong is the best loan officer we have ever worked with.
Wenyao C. -Winchester,MA | SEP 2016
Hong Geng is easy professional. Communicating and working with him is easy.
Yongqiang T. -Lexington,MA | SEP 2016
Hong made the impossible possible. I really appreciate her hard work & the well thinking for customers. Hong and her team at Guaranteed Rate always work so hard to help us get our mortgage even before the timeline requested by the seller. A wonderful team to work with, especially with Hong as the best lead! She is an awesome and the best loan officer!
Peng F. – Newton, MA | Jan. 2015
Hong and her team are so knowledgeable and prompt. Everyone worked hard and did their part promptly! We were able to move through the steps quickly!
Yan B. -- Sharon, MA 6/30/2014
“I worked with Hong Geng at Guaranteed Rate and I made the right decision! Hong and her team are friendly, efficient and effective in the entire process. They kept me posted on each step and answered all of my questions. We got the greatest rate that we could at the time. They also paid the closing costs for me, making the closing process very smooth without any hassle. I had a great experience working with Hong, Doug and Crystal. They will definitely be my first choice when I need to refinance. Highly recommended if you are looking for a loan!”
Ray L. -- Westborough, MA -- 7/2013
Hey, check out this amazing review from Aravind about Hong! “We had a great experience working with Guaranteed Rate! Hong Geng is the best. I highly recommend her for Massachusetts residents looking for a home!”
Aravind S. --- Westford, MA --- 5/2013
Hey, check out this amazing review from Lisi about Hong! “I am very appreciative of all the help from Hong Geng and the rest of her team at Guaranteed Rate for making my mortgage loan application very easy! I found this whole process to be very smooth, efficient and free of stress! Thanks so much to Hong and her team for securing my loan and making my property purchase as easy as possible!”
Lisi W. --- Arlington, MA --- 4/2013
Hey check out the glowing review from Chong about Hong! “Hong Geng was excellent, very professional, responsible, patient and friendly. Hong helped us save a bundle. I have already recommended Hong and Guaranteed Rate to my friends, neighbors and colleges! Thanks again Hong!"
Chong R. -- Chestnut Hill, MA -- 03/ 2013
Hey check out the amazing review from Lin about Hong! “I have obtained my mortgage and also refinanced with Hong Geng and her team a few times. Each time the experience was excellent! The refinance rates were incredible and the closing process was swift and easy! https://www.facebook.com/guaranteedRate1
Lin G. -- Newton, MA -- 01/2013
Hey check out the amazing review from Melissa about Hong!” “Hong, along with the team were excellent to work with. Our closing was very complex and the entire teams made it happen as smoothly as they could! We are truly grateful for their efforts! We were able to close in a short amount of time due to the extra work implemented by the team!”
Melissa E. -- Wakefield, MA -- 01/2013
Everything went very smoothly! Hong Geng and her team were very efficient! I didn't believe and still can't believe that we were able to close 10 days after the signing of our P & S!! I will definitely recommend Guaranteed Rate, especially Hong Geng and her team, to all of my friends and family without any hesitations!
Edward L. - Canton, MA 5/2012
Hey check out how amazed Paraskevas was with Geng services! “We have worked with Hong Geng twice over the past year for two refinances of our mortgage. She was a pleasure to work with, very responsive, two great rates without closing costs, and minimal headaches! I would definitely work with her again if needed! Geng was very professional and nice!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Paraskevas H. --North Andover, MA --12/2012
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